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1
Confidential and Proprietary Information
© 2014 Express Scripts Holding Company. All Rights Reserved.
1
Workplace of Choice
How to make ESI a workplace of choice for recent
college graduates
2
Overview
Reason behind presentation
ESI workplace of choice
Pain Points
Recommendations & Barriers
3
IT Strategic Business Framework
4
Why Workplace of Choice?
• Recent Yahoo Finance
Article
• Improve outside image
Worst Companies to Work For
• Focus on young
professionals
• Innovation = Attracting best
new talent
• Examine aspects recent
college graduates consider
when looking for a job
5
Attract Young Professionals
PWC – Millennials at Work
6
Areas for Improvement
Employee Engagement
Personal & Professional
Development Work-Life Balance
77
Employee Engagement
Andrew Long & Tom Ignaczak
8
Recommendations
Hiring Classes
Unique collaboration environments
Link to company-wide org chart from the Hub
Benefits
Motivation by seeing individual impact
Discover new solutions to solve problems
Roadblocks
Unique environments can be too casual
Collaboration
EMPLOYEE ENGAGEMENT
Recommendations
Benefits
Barriers
9
Community Involvement
Recommendations
Philanthropic relationships with local communities
Provide more opportunities for volunteering
Benefits
Fulfills the Express Way value of service
Create a culture where volunteering is common place in the organization
Roadblocks
Philanthropic endeavors requires more funding
EMPLOYEE ENGAGEMENT
In 2013, four companies — Microsoft Corp., Walt Disney Co., Google
Inc. and BMW — tied for the No. 1 spot on the Reputation Institute's
list of the corporations with the best social responsibility reputations.
7 in 10
young adults
consider
themselves
social activists
TBWA/Worldwide and
TakePart
Recommendations
Benefits
Barriers
10
Building Our Brand
Recommendations
Host recruiting events at local universities
Highlight additional strengths – IT, Business, Finance, etc.
Benefits
St. Louis Company vs. a company in St. Louis (and elsewhere)
Convey mission externally
Pull from the talent pool at local universities
Roadblocks
Cost of implementation
Difficulty in changing public perception
EMPLOYEE ENGAGEMENT
Recommendations
Benefits
Barriers
1111
Personal and Professional Development
Rowan Youssef & Josef Haubrich
12
Employee Recognition
Recommendations
Giving the opportunity to present their work
Benefits
Direct communication
Career advancement
Foster free thinking and idea generation
Roadblocks
“Recognition can be incredibly addicting” – The Employee Engagement Blog
Inability to attend all meetings where work is presented
PERSONAL AND PROFESSIONAL DEVELOPMENT
52%
Of millennials list “Room
to Grow” as their top
priority
PWC
Recommendations
Benefits
Barriers
13
Professional Development
Recommendations
Introduce objectives and goals before hiring
Goal setting activities
Train employees to utilize available resources
Formal mentorship & buddy program
Benefits
Create sense of guidance
Shared purpose and alignment
Retain current employees
Increase productivity
Roadblocks
Team members not at the same site
Finding mentors
PERSONAL AND PROFESSIONAL DEVELOPMENT
Employees provided
with training showed
an
8%
increase in productivity
Recommendations
Benefits
Barriers
1414
Work - Life Balance
Jason Keating & Janine van Niekerk
15
Workplace Flexibility
WORK-LIFE BALANCE
Recommendations
Market flex hours in job description
Advertise work from home availability
Benefits
Work from home promotes productivity
Improved personal & cultural attitude
Roadblocks
Misuse of work from home
Not applicable to every position
Top benefit
75%
employees
workplacetrends.com
-Les Picket Matching Millennial
workforce
23%
Give up pay &
delay
promotions
Recommendations
Benefits
Barriers
16
Inadequate Staffing for PTO
Recommendations
Cross-train employees
Benefits
Stress-free time off
Communication & culture
Roadblocks
Time consuming
WORK-LIFE BALANCE
Top barriers workers cite to taking PTO
entrepreneur.com
40%
mountain of
work
35%
nobody else
can
Recommendations
Benefits
Barriers
17
Worksite Wellness
Recommendations
Provide reimbursement for gym memberships
Host Fitbit competitions
Benefits
Increased work efficiency and collaboration
Promote employee well being
Roadblocks
Cost of implementation
WORK-LIFE BALANCE
medical costs
absenteeis
m
$3.48
$5.82
$1invested
in worksite
wellness
Ever
yRecommendations
Benefits
Barriers
18
Recap
Recruitment
Wellness
Flexibility
19
Credits
• Gail Stein
• John Steimel
• Dana Duncan
• Margie Skiljan
• Kyle Holley
• Jason Keating
• Rowan Youssef
• Andrew Long
• Tom Ignaczak
• Anne Wheeler
• Janine van Niekerk
• Mark Farmer
• Josef Haubrich
2020

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How to make ESI a top workplace for new grads

  • 1. 1 Confidential and Proprietary Information © 2014 Express Scripts Holding Company. All Rights Reserved. 1 Workplace of Choice How to make ESI a workplace of choice for recent college graduates
  • 2. 2 Overview Reason behind presentation ESI workplace of choice Pain Points Recommendations & Barriers
  • 4. 4 Why Workplace of Choice? • Recent Yahoo Finance Article • Improve outside image Worst Companies to Work For • Focus on young professionals • Innovation = Attracting best new talent • Examine aspects recent college graduates consider when looking for a job
  • 5. 5 Attract Young Professionals PWC – Millennials at Work
  • 6. 6 Areas for Improvement Employee Engagement Personal & Professional Development Work-Life Balance
  • 8. 8 Recommendations Hiring Classes Unique collaboration environments Link to company-wide org chart from the Hub Benefits Motivation by seeing individual impact Discover new solutions to solve problems Roadblocks Unique environments can be too casual Collaboration EMPLOYEE ENGAGEMENT Recommendations Benefits Barriers
  • 9. 9 Community Involvement Recommendations Philanthropic relationships with local communities Provide more opportunities for volunteering Benefits Fulfills the Express Way value of service Create a culture where volunteering is common place in the organization Roadblocks Philanthropic endeavors requires more funding EMPLOYEE ENGAGEMENT In 2013, four companies — Microsoft Corp., Walt Disney Co., Google Inc. and BMW — tied for the No. 1 spot on the Reputation Institute's list of the corporations with the best social responsibility reputations. 7 in 10 young adults consider themselves social activists TBWA/Worldwide and TakePart Recommendations Benefits Barriers
  • 10. 10 Building Our Brand Recommendations Host recruiting events at local universities Highlight additional strengths – IT, Business, Finance, etc. Benefits St. Louis Company vs. a company in St. Louis (and elsewhere) Convey mission externally Pull from the talent pool at local universities Roadblocks Cost of implementation Difficulty in changing public perception EMPLOYEE ENGAGEMENT Recommendations Benefits Barriers
  • 11. 1111 Personal and Professional Development Rowan Youssef & Josef Haubrich
  • 12. 12 Employee Recognition Recommendations Giving the opportunity to present their work Benefits Direct communication Career advancement Foster free thinking and idea generation Roadblocks “Recognition can be incredibly addicting” – The Employee Engagement Blog Inability to attend all meetings where work is presented PERSONAL AND PROFESSIONAL DEVELOPMENT 52% Of millennials list “Room to Grow” as their top priority PWC Recommendations Benefits Barriers
  • 13. 13 Professional Development Recommendations Introduce objectives and goals before hiring Goal setting activities Train employees to utilize available resources Formal mentorship & buddy program Benefits Create sense of guidance Shared purpose and alignment Retain current employees Increase productivity Roadblocks Team members not at the same site Finding mentors PERSONAL AND PROFESSIONAL DEVELOPMENT Employees provided with training showed an 8% increase in productivity Recommendations Benefits Barriers
  • 14. 1414 Work - Life Balance Jason Keating & Janine van Niekerk
  • 15. 15 Workplace Flexibility WORK-LIFE BALANCE Recommendations Market flex hours in job description Advertise work from home availability Benefits Work from home promotes productivity Improved personal & cultural attitude Roadblocks Misuse of work from home Not applicable to every position Top benefit 75% employees workplacetrends.com -Les Picket Matching Millennial workforce 23% Give up pay & delay promotions Recommendations Benefits Barriers
  • 16. 16 Inadequate Staffing for PTO Recommendations Cross-train employees Benefits Stress-free time off Communication & culture Roadblocks Time consuming WORK-LIFE BALANCE Top barriers workers cite to taking PTO entrepreneur.com 40% mountain of work 35% nobody else can Recommendations Benefits Barriers
  • 17. 17 Worksite Wellness Recommendations Provide reimbursement for gym memberships Host Fitbit competitions Benefits Increased work efficiency and collaboration Promote employee well being Roadblocks Cost of implementation WORK-LIFE BALANCE medical costs absenteeis m $3.48 $5.82 $1invested in worksite wellness Ever yRecommendations Benefits Barriers
  • 19. 19 Credits • Gail Stein • John Steimel • Dana Duncan • Margie Skiljan • Kyle Holley • Jason Keating • Rowan Youssef • Andrew Long • Tom Ignaczak • Anne Wheeler • Janine van Niekerk • Mark Farmer • Josef Haubrich
  • 20. 2020

Editor's Notes

  1. Do we want an executive summary? JH
  2. One of the IT directors approached Gail with the idea of getting a group of IT interns to work together on a collaborative project. Several ideas were presented and the interns decided on Workplace of Choice, which coincides with an initiative in the IT strategic business framework.
  3. So, why did we choose workplace of choice? About the time we were presented with the idea of a collaboration project, Yahoo Finance released a report listing the worst companies to work for. Number one on that list was Express Scripts. A large factor was ESI’s ratings on Glassdoor, which you see on the left. We decided to provide ESI recommendations on how to improve its image towards young professionals, thus attracting the best new talent. ESI needs new ideas and fresh minds in order to innovate, and that comes from our generation. The purpose of this presentation is to examine aspects that recent graduates consider when looking for a job, especially making ESI a workplace of choice.
  4. After doing research and collecting our own opinions, we narrowed down our suggestions into 3 categories: employee engagement, room to grow, and work-life balance.
  5. Should we have summary on each begging topic? JH
  6. Ask Gail about My Site on OneIT Time together is key to creating a company’s culture – especially one that depends largely on collaborative efforts. –Jay Graves, CTO of Double Encore
  7. Talk about free stuff and bringing relevant people to these school events St. Louis Company can be applied to all locations Bring Express Scripts to the same level as other well-known companies locally in terms of name recognition (absorb into bullet #1)
  8. Recognition isn’t a one time thing.
  9. New hire will know how to grow and utilize resources necessary after having a structured personal plan
  10. We have an average tuition reimbursement plan $5,000
  11. PTO growth – If an employee works long hours to meet company objectives and deadlines, dole out one or two extra vacation days to reward that employees commitment.
  12. 2014 offered reimbursement/talked to HR