The document defines harassment as unwelcome verbal or physical conduct based on protected characteristics that results in a tangible employment action or creates a hostile work environment. It states harassment can be committed by managers, coworkers, customers, vendors, and others, and can target victims, bystanders, or witnesses. The document provides examples of sexual harassment and advises reviewing anti-harassment policies, complying with anti-discrimination laws, knowing how to respond to issues, and reporting harassment immediately. It recommends online training resources on these topics.

2. Harassment is any unwelcome verbal or physical conduct based on
protected bases (race, color, religion, sex, national origin, age, disability,
retaliation, and sexual orientation) when:
 The conduct culminates in a tangible employment action, or
 The conduct was sufficiently severe or pervasive to create a hostile work
environment.

3. To determine whether the harassment exists:
 Evaluate frequency and severity of misconduct
 Apply reasonable person standard
o Would a reasonable person find the behavior hostile,
intimidating or abusive?
o Tangible effect on job not necessary
o Psychological harm not necessary

4. EEOC defines sexual harassment as:
 Unwelcome sexual advances
 Requests for sexual favors
 Other verbal or physical conduct of a sexual nature
Two most common forms of sexual harassment are:
 Quid pro quo harassment
 Hostile work environment harassment

5. Those who commit, employees at all levels:
 Manager
 Co-worker
 Customers
 Vendors
 Members of opposite sex, members of same sex, etc.
Those who are targeted:
 Victims
 Bystanders
 Witnesses who are affected by the harassment

6. • Review and understand company harassment policy
• Comply with Title VII of the Civil Rights Act, which
prohibits harassment and discrimination
• Know how and when to respond to harassment
issues
• Report harassment immediately

7. Want to learn more about workplace harassment and
anti-discrimination laws, best practices and know-how?
ComplianceOnline webinars and seminars are a great
training resource. Check out the following links:
 Sexual Stereotyping and Gender Identity in
the Workplace
 How to Prevent Sexual Harassment
 The Psychology (and Law) of Harassment
Investigations
 Best Practices of Defensible Workplace
Investigations
 Same Sex Employment Discrimination Issues