The document discusses sexual harassment in the workplace and provides guidance for managers. It defines sexual harassment and outlines behaviors that constitute it, such as unwelcome physical, verbal, and non-verbal conduct of a sexual nature. Sexual harassment can occur between any combination of colleagues, customers, and visitors in various locations at work. The document advises managers to prevent sexual harassment, address complaints confidentially, and understand the serious psychological and organizational effects it can cause like decreased productivity. It stresses the responsibility of managers to ensure a safe work environment and handle issues properly according to company policy.

1. Sexual Harassment
in the
Workplace
Management Training & Awareness

2. Objectives:
International perspective on definition, scope, attitudes and effects -
(ILO standards)
Definition sexual harassment.
Describe the action and steps Managers must take in order to resolve
sexual harassment grievances at the workplace.
Identify the process of reporting sexual harassment.
Understand the impact of sexual harassment in the workplace on
morale and values, performance and productivity.
Describe strategies and action Managers can take to prevent sexual
harassment at the workplace.

3. Define Sexual Harassment
Identify what actions constitute Sexual Harassment.
Where can it occur
Who may be involved
Colleagues responsibility
How to Report Sexual Harassment
The Company’s Policies on Sexual Harassment
Role of Supervisors/Managers
Effects of Sexual Harassment
Summary
Topics to be covered

4. Discussion Time
Sex
The term sex refers to whether a
person is considered male or
female.
It concerns biological differences
between men and women, in
relation to their bodies and roles in
reproduction
These physical characteristics are
ascribed at birth.

5. Gender
 The range of characteristics pertaining to, and differentiating
between, masculinity and femininity.
In the old days, it was simple: Men hunted and women raised
the kids.
Gender is the social and biological analysis of the roles
between men and women.

6. Gender Stereotypes

7. Workplace Gender Bias
Women are often seen as secretaries, low-paying, clerical
and administrative jobs,
Men are often placed in construction sites, mechanics and on
career tracks that promise upward mobility and career
advancement.

8. 8
Discrimination

9. •Ethnicity
•Colour
•Religion
•Political Opinion
•Trade Union Membership
•Disability
•Sexual Orientation
•Gender
•Marital Status
•Pregnancy
•State of Health
No Person is to discriminate against another
worker on any of the above grounds in employment
matters
Workplace Discrimination

10. 1. DEFINE SEXUAL HARASSMENT
Sexual Harassment
Bullying or coercion of a sexual nature or the unwelcome.
Inappropriate promise of rewards in exchange for sexual favors.
In modern legal contexts, sexual harassment is illegal.
As defined by the Equal Employment Opportunity Commission
(EEOC)
"It is unlawful to harass a person
(an applicant or employee) because of that person's sex."
One of the worst forms of workplace Harassment.
Is rooted in Discrimination at the workplace in particular
Gender Discrimination.

11.  To exercise power or authority a position.
 To be-little or to make someone feel unwanted or
ridiculous.
 Because of ignorance, due to lack of understanding on
how the behavior makes the recipient feel.
Sexual Harassment DOES NOT MEAN
IT IS ALWAYS ABOUT SEX

12. Nature of Sexual Harassment:
2 situations can give rise to sexual harassment at the workplace:
Quid Pro Quo- (I will give you this if you give me that)
 Sexual harassment occurs when it is stated or implied that an
employment decision about an employee depends upon whether
the employee submits to conduct which is sexual in nature.
 Submission to or rejection of such conduct by an individual is
used as the basis for employment decisions affecting such
individual.
Hostile Work Environment - unwelcome sexual advances,
bullying, non-verbal or physical conduct of a sexual nature
constitute hostile environment sexual harassment when a
reasonable person would find:
 Such conduct has the effect of unreasonably interfering with an
individual work performance or
 Such conduct creates an intimidating hostile or offensive
working environment, which is perceived by the victim to be
abusive or hostile.

13. Sexual harassment at work:
 violation of human and workers’ rights
 form of violence
 occupational safety and health risk
 unacceptable working condition
 form of gender discrimination

14. From a ‘reasonable’ victim’s point of view
 Repeated or single incident
 It is not friendly and mutually welcome behavior,
 It is unwelcome and unwanted conduct
 Perceived provocation does not justify it.
 Determining factor:
 Reaction of the victim
 Not intent of the conduct
Silence or lack of complaints does
not mean sexual harassment does not occur

15. 15
2. WHAT ACTIONS CONSTITUTE SEXUAL
HARASSMENT
Physical
1. Touching
2. Patting
3. Pinching
4. Poking
5. Sexual assault
6. Offensive hand or body
gestures
7. Inappropriate posturing

16. Verbal
1. Sexually suggestive Remarks
2. Sexist Comments & questions
3. Persistent unwelcome invitations
4. Gender biased bullying
5. Intimidation
6. Sexual favors or activities
7. Sexual advances
8. Offensive flirtations
9. Smutty jokes
10. “Tauvu” jokes

17. Written
Written
1. Visual materials sexist in nature.
2. Sexual explicit displays.
3. Offensive/sexist emails
4. Sexist comments on social networking sites.
5. Telephone remarks
6. Inappropriate attachments in emails

18. Non-Verbal Cues
Non-Verbal Cues
1. Physical distance
2. Body gestures
3. Eye contact
4. Hand movement
5. Facial expressions

19. It can occur at the workplace:
• colleague facilities,
• washroom,
• recreational areas,
• social events,
• company transport,
3. WHERE IT CAN OCCUR?
One single act
can constitute
Sexual
Harassment.

20. Sexual harassment may occur between:
Supervisor-subordinate (unequal power)
Worker - worker (co-workers)
Customer -worker
Contractor - Customer
Worker - contractor
Visitor - Customer
Visitor - worker
4. WHO MAY BE INVOLVED

21.  Sexual Harassment- is unwelcome, uninvited,
offensive and a form of discrimination.
There is a difference between Sexual
Harassment and Mutual Behaviour.
 Mutual Attraction- a behavior that is
acceptable, welcomed by those who engage in
it- friendly/ private nature.

22. Understand what is sexual harassment and what actions
constitute sexual harassment.
Ensure you as a manager contribute to a safe working
environment free of discrimination by respecting others.
Abide by the company’s policies and procedures.
Report in good faith any action which you experience or
witness that relates to Sexual Harassment.
5. MANAGER RESPONSIBILITY

23. Communicate to staff on the harmful effects of sexual
harassment at the workplace.
Responsible in maintaining a safe and Productive
workplace.
Plays a leading role in ensuring the complaint is
resolved in a timely and confidential manner. Takes
into account Natural Justice- should gather fact- based
data to support claims and ensure accurate process of
investigations are undertaken.
Communicates closely with HRM in resolving the
matter and activating the Disciplinary Procedures.

24.  Sexual Harassment must be reported at the earliest to the
Immediate Supervisor.
 Should the harasser be an immediate supervisor, then the
complaint must be lodged with the Manager and HR
 All complaints must be reported to the Manager and HR.
 Due to the sensitivity and the nature of the grievance, such
complaints must be treated with strict confidentiality
6. REPORTING SEXUAL HARRASSMENT

25. Sexual Harassment
has been identified.
Report to Immediate Supervisor
Report to Department Head
Ensuring all statements and
investigations have taken place.
HR
Colleagues can
also report
directly to HR
should the
perpetrator be a
manager or
supervisor
Colleagues
may follow
through the
internal
Grievance
Procedures
6. REPORTING SEXUAL HARRASSMENT

26. Sexual harassment can have an enormous negative
effect on an individual’s life, family life, work-life, on
the reputation of an individual, department, division
and organization as a whole.
9. EFFECTS OF SEXUAL HARASSMENT

27. ×Psychological trauma
×Mental stress and depression
×Anger and frustration
×Absenteeism to the point Resignation
×Low staff morale/self-esteem
×Decreased productivity
× Loss of reputation, image and relationship at the
workplace
×Lack of trust
×Tension at the workplace
Effects on the Victim

28. Effects on the Organisation
×Lower productivity because of:
×Absenteeism
×Loss of valued employees
×Turnover of staff
×Workplace tension
× Cost in terms of payment of
damages or fines
× Poor image of company
× Under the 2009 Crimes Decree,
employers are also liable for any
(unlawful) acts of their employees
unless the employer can show that
reasonable steps have been taken
to avoid unlawful conduct (adopted
policy of no tolerance, enforced
policy, provided training)

29. Gray Areas of Behavior
in the
Work Environment:
Office
Romance
Dress
Code
Personal
Space
Inside Jokes
?

30.  The best way to avoid claims that the employer “should
have known” is to encourage staff to bring any areas of
concern to their manager or to HR.
 Address the behavior of co-workers if you feel that there
are underlying issues that justify the victim’s claim.
LITIGATION – Legal Action
 Be a responsive manager
and take your staff’s
concern seriously.
 Ensure the victim knows
management is dealing with
the situation.

31. If any harassment claim is proven to be inaccurate or
false, that person can be subject to individual liability
for:
 Defamation, if he/she falsely publicizes information
about employees in a harassment claim.
 Inflicting emotional distress
 Engaging in harassment

32.  Visual Aids- posters and pamphlets
 RefresherTraining or ContinuousTraining
 Avoid negative jokes or comments about protected categories
 Reinforcement through Department Briefings.
 Improve safety of work environment (e.g. well-lit work areas, balance
of men and women in all levels during all work hours at all
workstations)
 Remove inappropriate materials from the workplace
 Use monitoring and evaluation mechanisms to review and modify
policies
 Beware of how physical touching could be misinterpreted or later
misrepresented.
 Do not rely or endorse stereotypes
 Scrutinize your own actions.Ask yourself, would you feel comfortable
with your behavior knowing it was being observed by other co-
workers.
Preventive and Remedial

33.  The workplace should be one free of discrimination and
sexual harassment.
 It is important that Management and colleagues fully
understand their responsibilities and act accordingly to
ensure a safe and productive workplace for all.
 Knowing and understanding the Sexual Harassment Policy
and HR Grievance and Disciplinary procedures must be
mandatory for all and at all times must be complied with.
Strong statement on organization’s attitude toward sexual
harassment
10. SUMMARY