Over 20,000 individuals from 1,190 companies have completed a workshop effectiveness questionnaire for WorkingSm@rt over the past eight years, with 3,385 individuals from 190 new companies completing it in the last year alone. On average, respondents reported gaining 59 additional minutes per day as a result of the program. The areas that saw the largest reported improvements included managing email and technology tools (57% increase), tracking communications (51% increase), and managing information (49% increase). Major companies that have participated in the evaluation include Air Canada, Alcatel Lucent, BMW, Chevron, Dell, Home Depot, KPMG, Microsoft, Nestlé, Pfizer, Salesforce.com, and Xerox

1. WorkingSm@rt®
Workshop Evaluation Summary 2015
Over 1,190 companies and 20,600 individuals from around the world have completed our workshop effectiveness
questionnaire since it was launched almost eight years ago. In the last year 190 new companies and 3,385
individuals have completed the questionnaire. When asked “How much time have you gained each day as a result
of the program?” The average of all the respondents, for all companies was +59 Minutes per day per person.
When asked “In what areas and by how much have you increased your effectiveness in the following areas?” –
the average improvement identified by respondents was:
The following are a few of the companies and organizations that have participated in the evaluation since it
was launched in 2007:
Air Canada
Alcatel Lucent
ARCO
AstraZeneca
Autodesk
Baker Petrolite
Bechtel
Bell
BMW
Chevron
Citigroup
Dell
Del Monte
EMC
Enbridge Pipelines
FMC
Frito Lay
Home Depot
Honeywell / Luscombe
Intercontinental Hotels
Jaguar Land Rover
KPMG
Lloyds
Michelin
Microsoft
Nestlé
Oracle
Qualcomm
Pfizer
Salesforce.com
Siemens
Standard Chartered Bank
Teck Cominco Ltd.
The Boeing Company
Thyssen Krupp
Verizon
VISA Europe
VMware
Webex
Xerox Corp.
Essential Skills % Increase / Improvement
Managing Email and technology tools 57 %
Tracking Communications 51 %
Managing Information 49 %
Finding Information 48 %
Planning and Organization 56 %
Delegating/Assigning work 34 %
Getting results/following up from meetings 35 %
Stress reduction 43 %
Improved teamwork 34 %
Balancing work/life demands 37 %
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