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RE/MAX Mumbai Gujarat Maharashtra
WORKING
WITH SELLERS
Sahil Shah
RE/MAX Mumbai Gujarat Maharashtra
Getting him to sign an exclusive/open
ended contract is the key thing you want
to achieve out of your meeting with the
prospect
RE/MAX Mumbai Gujarat Maharashtra
3 P of Marketing
 People : The people who are involved in
selling the property. That is you primarily who
will be responsible to sell the property. How
you present yourself is critical.
 Price : Pricing the property is crucial. It
determines the time the property will stay in
the market.
 Product : Staging the property to give the
maximum price is important for overall
success.
RE/MAX Mumbai Gujarat Maharashtra
Pre-Meeting Questions
 Are you planning to list your home?
 Where are you moving to?
 When do you have to be there?
 How much do you plan on spending?
 Will you describe the property in as much
detail as possible?
 What improvements have been made to
the property?
RE/MAX Mumbai Gujarat Maharashtra
Pre – Listing Package
 Introductory letter
 Past client list
 Testimonials/references
 Performance history - Yours, RE/MAX office, Market, Competition
 Market share graph
 Sales to list ratio
 Time on market
 Sales volume
 Information on pricing (Dangers of Overpricing)
 Promo pieces on you and/or RE/MAX
 Sample marketing pieces
 Sample copy of listing
RE/MAX Mumbai Gujarat Maharashtra
Listing Package
• Letter to client from you
• Listing agreement
• Disclosure forms
• Comparative Market Analysis
• Company Brochure
• Personal Brochure or Resume (information on
you and why client should use you.)
• Sample property brochures, feature sheets,
flyers
• Testimonials/letters of reference
RE/MAX Mumbai Gujarat Maharashtra
Listing Package – Contd..
• Information pieces
– Why use a Realtor?
– Remodel or Sell?
– Dangers of Overpricing
– RE/MAX market share graph
• Market statistics
• A market share graph to show the RE/MAX
market share in your community.
• Your marketing plan
• Service guarantee
RE/MAX Mumbai Gujarat Maharashtra
Listing Package – Contd..
• Professional designations, education courses and
certificates received.
• Seller’s Guide - May include information described above
plus:
– Steps in the selling process
– Preparing your home for sale
– The agency relationship
– Pricing
– Seller’s Checklist - items you need to market home
– Showing information
– Open House procedure information
– Lawyers
– Cost of Selling
– Deducting your move (tax information)
RE/MAX Mumbai Gujarat Maharashtra
Presentation – Preparation &
Research
• Prepare your listing package
including marketing plan and CMA
to take with you or mail/deliver if
you use a pre-listing package.
• Customize to the seller based on
information gathered focusing on
sellers needs and wants.
RE/MAX Mumbai Gujarat Maharashtra
Presentation – Call & confirm
appt
• Share with the seller your goals and
agenda for the appointment.
• Be on time and have a professional
appearance.
• Be personable and professional –
establish rapport.
• Note their hobbies and interests,
children, pets, leisure activities,
career.
RE/MAX Mumbai Gujarat Maharashtra
Presentation – Seller’s
Objectives
• Preview the home – note
features, why sellers bought
initially.
• Timelines, motivation
• Base your presentation
content on this information.
RE/MAX Mumbai Gujarat Maharashtra
Presentation -
 Present your marketing plan for the
property
 Keep seller involved by asking
questions as you go.
RE/MAX Mumbai Gujarat Maharashtra
Presentation – Sales Associate
Selection
• Present your credentials, RE/MAX
credentials
• Ask ‘Can we work together’
• Handle Objections 
• Confirm asking price
• Explain & sign the listing agreement
– Ask for house key
RE/MAX Mumbai Gujarat Maharashtra
Do and Dont
• Avoid too high price, too small a term,
incompatible expectations,
• Map your skills to the requirement of seller
• Explain features of marketing plan with
reasons
• Identify prospective buyers and create the
marketing plan to suit the same
• Your USP should come out in the presentation
• Price is the key
• Plan – practice – keep repeating your
presentation
RE/MAX Mumbai Gujarat Maharashtra
Establishing Trust
• You are new to the industry.
• You are unfamiliar with their
neighborhood.
• You have vacation plans during the listing
period.
• Don’t let the seller’s questions bring out
these negatives as this will lessen the trust
factor. Bring out the negatives early and
have solutions.
RE/MAX Mumbai Gujarat Maharashtra
Determine the seller’s
motivation
• Why have you chosen to move now?
– Reasons are numerous and include job
relocation, family expansion, functional
obsolescence, foreclosure, retirement/death
• What would happen if you didn’t sell?
• Are there any issues which need to be
resolved before making a move?
• Have you definitely decided to move at this
time?
RE/MAX Mumbai Gujarat Maharashtra
Experience and Expectation
 Create a form that asks for all the
improvements/features of the home to be
completed by the seller and include it as
part of the pre-listing package.
 This helps you identify why they like the
home and their perception of its selling
features. Use this information in your
feature sheet.
RE/MAX Mumbai Gujarat Maharashtra
Thank You !!!

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Working with Sellers Part 1

  • 1. RE/MAX Mumbai Gujarat Maharashtra WORKING WITH SELLERS Sahil Shah
  • 2. RE/MAX Mumbai Gujarat Maharashtra Getting him to sign an exclusive/open ended contract is the key thing you want to achieve out of your meeting with the prospect
  • 3. RE/MAX Mumbai Gujarat Maharashtra 3 P of Marketing  People : The people who are involved in selling the property. That is you primarily who will be responsible to sell the property. How you present yourself is critical.  Price : Pricing the property is crucial. It determines the time the property will stay in the market.  Product : Staging the property to give the maximum price is important for overall success.
  • 4. RE/MAX Mumbai Gujarat Maharashtra Pre-Meeting Questions  Are you planning to list your home?  Where are you moving to?  When do you have to be there?  How much do you plan on spending?  Will you describe the property in as much detail as possible?  What improvements have been made to the property?
  • 5. RE/MAX Mumbai Gujarat Maharashtra Pre – Listing Package  Introductory letter  Past client list  Testimonials/references  Performance history - Yours, RE/MAX office, Market, Competition  Market share graph  Sales to list ratio  Time on market  Sales volume  Information on pricing (Dangers of Overpricing)  Promo pieces on you and/or RE/MAX  Sample marketing pieces  Sample copy of listing
  • 6. RE/MAX Mumbai Gujarat Maharashtra Listing Package • Letter to client from you • Listing agreement • Disclosure forms • Comparative Market Analysis • Company Brochure • Personal Brochure or Resume (information on you and why client should use you.) • Sample property brochures, feature sheets, flyers • Testimonials/letters of reference
  • 7. RE/MAX Mumbai Gujarat Maharashtra Listing Package – Contd.. • Information pieces – Why use a Realtor? – Remodel or Sell? – Dangers of Overpricing – RE/MAX market share graph • Market statistics • A market share graph to show the RE/MAX market share in your community. • Your marketing plan • Service guarantee
  • 8. RE/MAX Mumbai Gujarat Maharashtra Listing Package – Contd.. • Professional designations, education courses and certificates received. • Seller’s Guide - May include information described above plus: – Steps in the selling process – Preparing your home for sale – The agency relationship – Pricing – Seller’s Checklist - items you need to market home – Showing information – Open House procedure information – Lawyers – Cost of Selling – Deducting your move (tax information)
  • 9. RE/MAX Mumbai Gujarat Maharashtra Presentation – Preparation & Research • Prepare your listing package including marketing plan and CMA to take with you or mail/deliver if you use a pre-listing package. • Customize to the seller based on information gathered focusing on sellers needs and wants.
  • 10. RE/MAX Mumbai Gujarat Maharashtra Presentation – Call & confirm appt • Share with the seller your goals and agenda for the appointment. • Be on time and have a professional appearance. • Be personable and professional – establish rapport. • Note their hobbies and interests, children, pets, leisure activities, career.
  • 11. RE/MAX Mumbai Gujarat Maharashtra Presentation – Seller’s Objectives • Preview the home – note features, why sellers bought initially. • Timelines, motivation • Base your presentation content on this information.
  • 12. RE/MAX Mumbai Gujarat Maharashtra Presentation -  Present your marketing plan for the property  Keep seller involved by asking questions as you go.
  • 13. RE/MAX Mumbai Gujarat Maharashtra Presentation – Sales Associate Selection • Present your credentials, RE/MAX credentials • Ask ‘Can we work together’ • Handle Objections  • Confirm asking price • Explain & sign the listing agreement – Ask for house key
  • 14. RE/MAX Mumbai Gujarat Maharashtra Do and Dont • Avoid too high price, too small a term, incompatible expectations, • Map your skills to the requirement of seller • Explain features of marketing plan with reasons • Identify prospective buyers and create the marketing plan to suit the same • Your USP should come out in the presentation • Price is the key • Plan – practice – keep repeating your presentation
  • 15. RE/MAX Mumbai Gujarat Maharashtra Establishing Trust • You are new to the industry. • You are unfamiliar with their neighborhood. • You have vacation plans during the listing period. • Don’t let the seller’s questions bring out these negatives as this will lessen the trust factor. Bring out the negatives early and have solutions.
  • 16. RE/MAX Mumbai Gujarat Maharashtra Determine the seller’s motivation • Why have you chosen to move now? – Reasons are numerous and include job relocation, family expansion, functional obsolescence, foreclosure, retirement/death • What would happen if you didn’t sell? • Are there any issues which need to be resolved before making a move? • Have you definitely decided to move at this time?
  • 17. RE/MAX Mumbai Gujarat Maharashtra Experience and Expectation  Create a form that asks for all the improvements/features of the home to be completed by the seller and include it as part of the pre-listing package.  This helps you identify why they like the home and their perception of its selling features. Use this information in your feature sheet.
  • 18. RE/MAX Mumbai Gujarat Maharashtra Thank You !!!