Babson College Team
2 April 2015
Janco Damas
Gibran Shaikh
Clinton Lee
Dessi Pachamanova
2
Recap from November 2014, Some Missteps
Device and Average Time
• Mobile visitors visited the site
less than web visitors.
• BUT Mobile readers spent more
time on CSM when compared to
web readers.
• Recommendation: Make the
mobile more interactive and
customized.
Average time versus total time
spent per section
• On average readers spent more
time on sections that had less
traffic.
• By total the most visited
sections may indicate the type of
demographic that is likely
reading those articles.
• Recommendation: Leverage the
demographic through marketers.
What is User Engagement?
1. Why is it important
2. What can it do
3. How to calculate it
Thus, User Engagement can be defined as
(visit number x page depth).
Messy Data
s41-Visitor ID (prop41), s16-Visit Number (45 days) (prop16), s29-Page Depth
(prop29), s05-Content Type (prop5), s04-Content ID (prop4), Cities, Customer
Loyalty, Entry Pages, Exit Links, Exit Pages, Cities, GeoSegmentation States, and
Visitor_ID
1 Visitor ID
2 Visit Number (for a 45 day period)
2 Page Depth
3 Content Type
4 Content ID
5 Customer Loyalty
7. Entry Pages
8. Exit Links
9. Exit Pages
10. Cities
11. Geo Segmentation
12. States
Clean Data
3
4
A macro for data cleaning
The excel macro is used to
automatically clean the data from
Adobe Analytics. The clean data
sheet is compatible with our
software and can be uploaded to
refresh the visualizations.
Running the macro
5
Non Integrated, Geo Spatial View
6
Non Integrated, Engagement by tracking code view
Tracking code page analysis
7
Non Integrated, Engagement by topic view
Source of bounce rate >
High visits, low page depth
< Entry page analysis
8
CSM Data with integration, Age Groups
9
CSM Data with integration, Age <35
For the time period, these
collection of cities produced
the highest user engagement
Filter for user engagement
greater than 33,341.
This number is the mean user
engagement of all cities
This audience is statistically
between 32 and 38 years old
10
CSM Data with integration, Social Media Sharing
See that Chicago
is trying to tell us
something
Customizable
dashboard
11
How integration works for Facebook
Use the tool to
build your own
Facebook audience
12
Data Sources
The world’s most
trusted source of sales
and marketing
solutions.
Experian® is the leading
global information
services company,
providing data and
analytical tools to clients.
The company helps
businesses to manage
credit risk, prevent fraud,
target marketing offers
and automate decision
making.
The Nielsen Company is a
global information and
media company with
leading market positions in
marketing and consumer
information, television and
other media
measurement, online
intelligence, mobile
measurement, trade
shows and business
publications.
Media Mark Research Inc.
has been helping marketing
and media companies better
understand American
consumers since 1979. MRI
developed a methodology
for measuring magazine
audiences that soon became
the “currency” for the
magazine industry.
EASI is a leading provider of
high quality demographic,
business, and marketing
data to the business and
academic community.
Applied Geographic
Solutions, Inc. is a
supplier of premium
quality demographic
and marketing
databases.
Specializing in geodemographic
segmentation, site modeling and
custom analytics, Environics Analytics
provides businesses with data-driven
market insights to help reach their
customers more effectively.
Thank You

Work Example 4

  • 1.
    Babson College Team 2April 2015 Janco Damas Gibran Shaikh Clinton Lee Dessi Pachamanova
  • 2.
    2 Recap from November2014, Some Missteps Device and Average Time • Mobile visitors visited the site less than web visitors. • BUT Mobile readers spent more time on CSM when compared to web readers. • Recommendation: Make the mobile more interactive and customized. Average time versus total time spent per section • On average readers spent more time on sections that had less traffic. • By total the most visited sections may indicate the type of demographic that is likely reading those articles. • Recommendation: Leverage the demographic through marketers.
  • 3.
    What is UserEngagement? 1. Why is it important 2. What can it do 3. How to calculate it Thus, User Engagement can be defined as (visit number x page depth). Messy Data s41-Visitor ID (prop41), s16-Visit Number (45 days) (prop16), s29-Page Depth (prop29), s05-Content Type (prop5), s04-Content ID (prop4), Cities, Customer Loyalty, Entry Pages, Exit Links, Exit Pages, Cities, GeoSegmentation States, and Visitor_ID 1 Visitor ID 2 Visit Number (for a 45 day period) 2 Page Depth 3 Content Type 4 Content ID 5 Customer Loyalty 7. Entry Pages 8. Exit Links 9. Exit Pages 10. Cities 11. Geo Segmentation 12. States Clean Data 3
  • 4.
    4 A macro fordata cleaning The excel macro is used to automatically clean the data from Adobe Analytics. The clean data sheet is compatible with our software and can be uploaded to refresh the visualizations. Running the macro
  • 5.
  • 6.
    6 Non Integrated, Engagementby tracking code view Tracking code page analysis
  • 7.
    7 Non Integrated, Engagementby topic view Source of bounce rate > High visits, low page depth < Entry page analysis
  • 8.
    8 CSM Data withintegration, Age Groups
  • 9.
    9 CSM Data withintegration, Age <35 For the time period, these collection of cities produced the highest user engagement Filter for user engagement greater than 33,341. This number is the mean user engagement of all cities This audience is statistically between 32 and 38 years old
  • 10.
    10 CSM Data withintegration, Social Media Sharing See that Chicago is trying to tell us something Customizable dashboard
  • 11.
    11 How integration worksfor Facebook Use the tool to build your own Facebook audience
  • 12.
    12 Data Sources The world’smost trusted source of sales and marketing solutions. Experian® is the leading global information services company, providing data and analytical tools to clients. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. The Nielsen Company is a global information and media company with leading market positions in marketing and consumer information, television and other media measurement, online intelligence, mobile measurement, trade shows and business publications. Media Mark Research Inc. has been helping marketing and media companies better understand American consumers since 1979. MRI developed a methodology for measuring magazine audiences that soon became the “currency” for the magazine industry. EASI is a leading provider of high quality demographic, business, and marketing data to the business and academic community. Applied Geographic Solutions, Inc. is a supplier of premium quality demographic and marketing databases. Specializing in geodemographic segmentation, site modeling and custom analytics, Environics Analytics provides businesses with data-driven market insights to help reach their customers more effectively.
  • 13.