The document provides a 4-step process for solving word problems: 1) Understand the problem by identifying what is being asked, 2) Get a plan by determining whether to add or subtract based on clue words, 3) Solve the problem by writing a number sentence and calculating, and 4) Look back to check if the answer makes sense. An example word problem is provided about birds Alex saw, and the steps are demonstrated to arrive at the solution that Alex saw 26 birds in all.