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Wisdom	
  of	
  the	
  Crowd
Gathering Insights from Real User Monitoring



            Patrick Lightbody
         Neustar Web Performance


                 @plightbo
           patrick@lightbody.net
DevOps	
  Pillars




Performance     Availability      Functionality


  √                √                 √
Synthe9c	
  HTTP	
  Monitoring




Performance     Availability     Functionality


   C               A
Con9nuous	
  Integra9on




Performance    Availability   Functionality


                                   A
Con9nuous	
  Integra9on


     +                  +
                 =
 Serious automated functional testing
Performance



External      Internal
  Synthetic   Network, APM, etc
Applica9on	
  Performance	
  Management




Performance     Availability   Functionality


   B                               B
DevOps	
  Score	
  Card

                         Performance   Availability   Functionality


  HTTP Monitoring            C             A

Continuous Integration                                     A

App Perf Management          B                             B

        Total                C             A               A
Synthe9c	
  Browser	
  Monitoring




Performance      Availability    Functionality


   A                B                B
Realistic   (sort of)
≠
Robots       Regular	
  Dudes
Synthe9c	
  Browser	
  Monitoring




Performance      Availability    Functionality


   B                B                B
DevOps	
  Score	
  Card
                         Performance   Availability   Functionality

  HTTP Monitoring            C             A
Continuous Integration                                     A
App Perf Management          B                             B
 Browser Monitoring          B             B               B
        Total                B             A               A
Performance



External      Internal
  Synthetic   Network, APM, etc
Performance

          External
              Real Users




External              Internal
  Synthetic           Network, APM, etc
Performance



             External
              Real Users




Your Users                 Your Boss
window.performance

        &

  window.onerror
Crowd = Truth
p s!
oo
Client	
  Error	
  Capture




Performance         Availability           Functionality


                                               B
Real	
  User	
  Monitoring




Performance     Availability       Functionality


   A
Score	
  Card
                         Performance   Availability   Functionality

  HTTP Monitoring            C             A
Continuous Integration                                     A
App Perf Management          B                             B
 Browser Monitoring          B             B               B
 Client Error Capture                                      B
Real User Monitoring         A
        Total                A             A               A
Web Performance Management


Selenium-based Synthetic Monitoring

On-demand, Browser-based Load Testing

Scriptable Alert Policies (using JavaScript)

Real User Monitoring (beta)
Web Performance Management


    RUM beta launches today - sign up online


http://www.neustar.biz/enterprise/web-performance


    Swing by our booth for a hands-on demo

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Wisdom of the crowd gathering insights from real user monitoring presentation