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Leslie Williams
540-840-9323 ● Les.WilliamsUSMC@gmail.com
United States Marine Corps Veteran
Inactive (2008) Secret Security Clearance
Technical Skills
 Proficient in Linux Operating Systems, running commands, moving files, etc.
 Skilled in Monitoring Tools such as Splunk system, BSM, Sitescope monitoring tool, Zabbix monitoring
tool, and Control-M specific to batch jobs
 Proficient with Solarwinds, Kiwi, Oracle Grid Control, Spotlight on Active Directory as well as
experienced using trouble ticketing systems to open, populate, assign and close tickets (GAO's tool is
FrontPage ITSM)
 Skilled with Microsoft Windows Server 2008, clearing space, performing changes needed to improve
performance
 Skilled with Microsoft Windows operating systems (XP, 7, Server 2007), Linux and Cisco network devices
 Administered client/server Database Management
 Implemented Windows Security, enabling a secure Windows client and server
 Linux Server configurations, assessment of the network, configuration, maintenance and security
Education
 Bachelor of Science: Information Technology Security
Westwood College 2009-2013
 GPA 3.5
Professional Experience
Apex Systems Inc. (Glen Allen, VA) 08/2015 – 05/2016
Risk and Finance Technology Specialist
 Demonstrated high proficiency in troubleshooting errors reported from MIR3 Alert system.
Troubleshooting consisted ofRDP into multiple servers both Linux and Windows serverplatform and
investigate root cause.
 Proficiently provided support to application owners and customers in event of change orders to implement
 Responded to any correspondence request from other teams to support in all ways the 50 + applications
supported
Incident Management
 Provided full scope support to any and all customers/third party calls received. Assessed level of severity
to control all actions discussed and performed to correct the issue.
 Proficiently performed multiple validations for support of functionality of applications and services
provided to users with Capital One as well as third party applications/services via RDP into servers or URL
validations.
 Demonstrated full capability of monitoring all services/applications for any anomalies, inconsistencies
through the functions of Splunk monitoring tool as well as utilization of Sitescope monitoring tool
SRA International Inc. (Washington, D.C.) 02/2014-08/2015
Network Engineer

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 Proactively monitored the health of the Government Accounting Office network, servers,systems,
databases,applications and related infrastructure
 Monitored the Government Accounting Office’s main network management tool, Solarwinds and other
subordinate tools such as Grid Control for events indicative of issues within the infrastructure
 Monitored the availability and performance of services to determine outages,service degradation and/or
imminent issues
 Reviewed, acknowledged, cleared events and determined when exceptions must be explored and rectified
by operational staff
 Received events and alerts from management systems,performed manual filtering and event correlation
from multiple sources to triage potential infrastructure issues
 Categorized and prioritized exceptions, created new tickets through ourIT Service Management system
 Demonstrated proficiency and knowledge of standard IT industry terminology regarding the health and
operational status of typical infrastructure components such as HP servers,Windows and Linux operating
systems,Cisco network devices (switches, routers), Cisco ASA firewalls, Oracle and SQL databases,as
well as various applications
Legal Assistance Office (Quantico, VA) 10/2012-11/2013
Office Automation Assistant, Legal Clerk (GS-6 Step2)
 Prepared and organized mission essential services to all military personnel
 Scanned necessary documents and correspondences maintaining confidentiality of classified information to
be sent electronically to designated attorney to further assist in the case(s)
 Compiled, analyzed and distributed information from database source
Design and Production, Inc. (Lorton, VA)
Project Management Support 07/2012-10/2012
 Administratively supported nine project managers in a nationally-known museum design and development
business
 Drafted official correspondence and created/organized a variety of formatted electronic and paper files
 Coordinated and implemented schedules for project managers
 Operated a variety of software programs, provided direct support to project managers to remain on schedule
and maintain the budget
 Received, analyzed and prepared corrections and updates to current “change order” correspondence letters
for client approval prior to fabrication and build-out of final products
 Compiled, analyzed and distributed information from various database sources in the development of project
manager’s reports
Logisticsand Service Manager 10/2009-07/2012
 Managed coordination and maintained efficiency of projects through use of software program Dove Net
including pricing objectives, equipment tracking, problem resolution and project status
 Provided production planning, inventory management, product forecasting, transportation and d istribution
 Managed quality assurance process for all audio visual, electronic and lighting equipment
 Prepared annual inventory reports, receiving reports, bill of material logs and current vendor pricing lists
Henry’s Tackle (Newport, NC)
Logistics Clerk 2/2008 – 11/2008
 Scheduled all shipments to be sorted, palletized, wrapped and loaded for next business day shipments

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 Received and inspected all the incoming and outgoing shipments as well as efficiently scanned,labeled, and
loaded all United Postal Service (UPS) packages within a three hour window prior to shipment departure
United States Marine Corps (Cherry Point, NC)
Non-Commissioned Officer 10/2004-02/2008
 Trained for combat situations, tactics and knowledge needed for future missions
 Monitored and taught hand-to-hand combat, communications and Standard Operating Procedures (SOP) per
the Department of Defense (DoD) and the United States Marine Corps
 Trained and specialized in small arms fire as well as Squad Automatic Weapons
United States Marine Corps (29 Palms, CA)
Data Entry Clerk 12/2000-9/2004
 Audited and completed entries required for individual Marine’s service records exercising absolute
confidentiality, attention to detail. Successfully demonstrated professional ability to work with all military
personnel of all ranks when processing sensitive electronic personnel, pay, travel and accounting records
 Efficient and accurate completion of record data entry as required
 Performed research per proper code for data entered into Unit Diary Manpower Integrated Personnel System
(UDMIPS)
 Audited and corrected negative returned entries fromdatabase
 Supervised crossing-training skills of other departments
 Initiated and sent secure messages over Ethernet to deployed unit Leaders in time of military conflict

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Professional References:
Carl Brown ( TOC RaFT Nightshift Manager)
804-933-0307
Dennis Kramer ( TOC RaFT Specialist II former IPS Lead)
804-396-7748
Don Audette ( TOC Incident Management Shift Supervisor)
804-955-5355