The Good Samaritan Society is shifting to a safety culture to focus on resident safety and reduce financial costs like workers compensation surcharge and sick time usage. They will implement 10 initiatives like safety slogans, rewards programs, and inspections. This aims to reduce WCB rates and sick time usage while improving quality care and safety. Early results from March to August 2014 already showed a 9.92% reduction in missed sick hours and a 26% reduction in WCB lost hours.
Improving access to seven day services - Taunton 4th March 2015
The first of the regional events for the south took place in Taunton on 4 March. Over 100 delegates from local health and social care organisations came together with patient, public and voluntary sector representatives to hear about the expectations, opportunities and challenges of delivering seven day services and to review and further develop plans for their local communities.
Interactions between the delegates in their local health and social care communities, supported by the NHS Improving Quality team, made this a vibrant event with everyone contributing to the table discussions during the day.
Key themes emerging during the day included:
• The need for system resilience group members to fully understand the skills and “offer” that each of them can bring to the table to improve health and social care seven days a week. This was highlighted in discussions around clinical standard 9, which many groups focussed on as their top priority.
• The need to have an effective system of information sharing between all parts of the health and social care system.
• The huge role that patients and public groups have to play in planning services.
161207 iHV leadership conf - Jane PowellJulie Cooper
Presentation by Jane Powell, FIHV, Interim Head of Service Universal 0-5 Birmingham Community Health Trust., at the iHV Leadership conference on 7 December 2016.
Engaging Stakeholders to design and develop helth visiting services.
Improving access to seven day services - Taunton 4th March 2015
The first of the regional events for the south took place in Taunton on 4 March. Over 100 delegates from local health and social care organisations came together with patient, public and voluntary sector representatives to hear about the expectations, opportunities and challenges of delivering seven day services and to review and further develop plans for their local communities.
Interactions between the delegates in their local health and social care communities, supported by the NHS Improving Quality team, made this a vibrant event with everyone contributing to the table discussions during the day.
Key themes emerging during the day included:
• The need for system resilience group members to fully understand the skills and “offer” that each of them can bring to the table to improve health and social care seven days a week. This was highlighted in discussions around clinical standard 9, which many groups focussed on as their top priority.
• The need to have an effective system of information sharing between all parts of the health and social care system.
• The huge role that patients and public groups have to play in planning services.
161207 iHV leadership conf - Jane PowellJulie Cooper
Presentation by Jane Powell, FIHV, Interim Head of Service Universal 0-5 Birmingham Community Health Trust., at the iHV Leadership conference on 7 December 2016.
Engaging Stakeholders to design and develop helth visiting services.
The 2015 NHS Sustainability Campaign Kicked off on Thursday 15th October in Leeds as the NHS Employers new conference centre, Horizons Leeds played host.
Delegates were treated to a packed day of speeches, presentations and case studies from the likes of Rick Walker, Corporate Social Responsibility Senior Manager, NHS England; Steven Weeks, Policy Manager, NHS Employers; Alexis Keech, Environmental & Sustainability Manager, Yorkshire Ambulance Service and Claire Igoe, Sustainability & Energy Manager at Central Manchester University Hospitals NHS Foundation Trust.
We also had a fantastic range of Industry partners involved in the day, and delegates listened to Dr. Tim Finnigan, Director of R&D, Quorn Foods; Jeanette Hinds, HR Business Partner, Carillion; Sian McCart, ADSM and Emma Wood, Sustainability Manager at PHS Group.
The next road show will be on Thursday 13th November at the Liner Hotel, Liverpool
How to achieve buy in adopting cdhp dallas hr confKelli Sewell
Title: Adopting a Consumer Driven Health Plan – Getting Buy In and Demonstrating ROI
Summary: Learn how EnLink Midstream successfully implemented a Consumer Driven Health Plan. Starting with the long road to executive buy-in, through achieving 34% enrollment the first year, Kelli will share her obstacles and key learnings along the way.
Learning Objectives:
• Overcoming roadblocks to executive buy in
• Data points to demonstrate ROI
• Tools and communication methods for achieving high enrollment numbers
• Achieving 70% engagement in our wellness program
Healthcare plans are customized for each client. Insurance companies have to incorporate all changes negotiated for each customer into their automated system.
Carole-Ann will present techniques that have been adopted by Healthcare Insurers to reduce the number of business rules into their systems, and therefore reduce the maintenance on their traditionally creeping systems.
As patients and families impacted by harm, we imagine progressive approaches in responding to patient safety incidents – focused on restoring health and repairing trust.
We can change how we respond to healthcare harm by shifting the focus away from what happened, towards who has been affected and in what way. This is your opportunity to hear about innovative approaches in Canada, New Zealand, and the United States that appreciate these human impacts.
This interactive webinar is hosted by Patients for Patient Safety Canada, the patient-led program of the Canadian Patient Safety Institute and the Canadian arm of the World Health Organization Patients for Patient Safety Global Network.
This interactive webinar is part of the world tour series designed by the World Health Organization's Patients for Patient Safety (PFPS) Global Network and hosted by Patients for Patient Safety Canada, the patient-led program of the Canadian Patient Safety Institute, a WHO Collaborating Centre on Patient Safety and Patient Engagement.
The 2015 NHS Sustainability Campaign Kicked off on Thursday 15th October in Leeds as the NHS Employers new conference centre, Horizons Leeds played host.
Delegates were treated to a packed day of speeches, presentations and case studies from the likes of Rick Walker, Corporate Social Responsibility Senior Manager, NHS England; Steven Weeks, Policy Manager, NHS Employers; Alexis Keech, Environmental & Sustainability Manager, Yorkshire Ambulance Service and Claire Igoe, Sustainability & Energy Manager at Central Manchester University Hospitals NHS Foundation Trust.
We also had a fantastic range of Industry partners involved in the day, and delegates listened to Dr. Tim Finnigan, Director of R&D, Quorn Foods; Jeanette Hinds, HR Business Partner, Carillion; Sian McCart, ADSM and Emma Wood, Sustainability Manager at PHS Group.
The next road show will be on Thursday 13th November at the Liner Hotel, Liverpool
How to achieve buy in adopting cdhp dallas hr confKelli Sewell
Title: Adopting a Consumer Driven Health Plan – Getting Buy In and Demonstrating ROI
Summary: Learn how EnLink Midstream successfully implemented a Consumer Driven Health Plan. Starting with the long road to executive buy-in, through achieving 34% enrollment the first year, Kelli will share her obstacles and key learnings along the way.
Learning Objectives:
• Overcoming roadblocks to executive buy in
• Data points to demonstrate ROI
• Tools and communication methods for achieving high enrollment numbers
• Achieving 70% engagement in our wellness program
Healthcare plans are customized for each client. Insurance companies have to incorporate all changes negotiated for each customer into their automated system.
Carole-Ann will present techniques that have been adopted by Healthcare Insurers to reduce the number of business rules into their systems, and therefore reduce the maintenance on their traditionally creeping systems.
As patients and families impacted by harm, we imagine progressive approaches in responding to patient safety incidents – focused on restoring health and repairing trust.
We can change how we respond to healthcare harm by shifting the focus away from what happened, towards who has been affected and in what way. This is your opportunity to hear about innovative approaches in Canada, New Zealand, and the United States that appreciate these human impacts.
This interactive webinar is hosted by Patients for Patient Safety Canada, the patient-led program of the Canadian Patient Safety Institute and the Canadian arm of the World Health Organization Patients for Patient Safety Global Network.
This interactive webinar is part of the world tour series designed by the World Health Organization's Patients for Patient Safety (PFPS) Global Network and hosted by Patients for Patient Safety Canada, the patient-led program of the Canadian Patient Safety Institute, a WHO Collaborating Centre on Patient Safety and Patient Engagement.
The goal of this virtual discussion is to explore practical solutions for keeping seniors safe. The ideas are drawn from real life experiences noting how COVID-19 impacted seniors, their loved ones as well as healthcare workers and leaders.
The focus of the discussion is on identifying safety risks together with practical solutions for seniors who live at home, in residences and long-term care facilities.
After hearing the perspectives of patients, providers and leaders from Indigenous communities on how they perceive safety and what solutions are/ can be implemented, we will leave the session with at least one practical idea for engaging all patients, families and/or the public in improving patient safety.
Healthcare providers and leaders will address three types of silences in healthcare: organizational silence, patient-related silence, and provider to provider silence.
Read More: www.conquersilence.ca
Healthcare providers and leaders will address three types of silences in healthcare: organizational silence, patient-related silence, and provider to provider silence.
Read More: www.conquersilence.ca
Enhanced Recovery After Surgery (ERAS®) is the Enhanced Recovery After Surgery (ERAS®) is the implementation of patient-focused, standardized, evidencefocused, standardized, evidencefocused, standardized, evidencefocused, standardized, evidencefocused, standardized, evidencefocused, standardized, evidence-based, interdisciplinary perioperative guidelines.
Learn more about Enhanced Recovery Canada:
http://ow.ly/hR3j30jsnjR
Dr. Dee Mangin, Professor of Family Medicine and the Associate Chair and Director, Research, at McMaster University, will join practicing pharmacist, and Vice President, Pharmacy Affairs, Sandra Hanna of the Neighbourhood Pharmacy Association of Canada to discuss medication risks, deprescribing and the dangers of polypharmacy in this one hour webinar. Learn more at www.asklistentalk.ca
Joshua Myers, Terry Brock - Fraser Health (BC) - We Want to Hear from You: Fraser Health Real-Time Experience Survey
Leading organizations in Canada invite, listen and act on feedback from patients in their care to improve the safety and quality of care. Explore the three award-winning practices linked below then join us in a conversation to learn more about each approach and reflect on how you may apply it in your organization. This webinar promises practical ideas to help you engage patients in making care safer.
Leading organizations in Canada invite, listen and act on feedback from patients in their care to improve the safety and quality of care. Explore the three award-winning practices linked below then join us in a conversation to learn more about each approach and reflect on how you may apply it in your organization. This webinar promises practical ideas to help you engage patients in making care safer.
Cathy Masuda, Leslie Louie - BC Children's Hospital, an Agency of the Provincial Health Services Authority -Patient's View: Engaging Patients and Families in Patient Safety Incident Reporting
Leading organizations in Canada invite, listen and act on feedback from patients in their care to improve the safety and quality of care. Explore the three award-winning practices linked below then join us in a conversation to learn more about each approach and reflect on how you may apply it in your organization. This webinar promises practical ideas to help you engage patients in making care safer.
Alberta Health Services: Family Volunteers or Advisors Gathering Real-time Patient Experiences
Leading organizations in Canada invite, listen and act on feedback from patients in their care to improve the safety and quality of care. Explore the three award-winning practices linked below then join us in a conversation to learn more about each approach and reflect on how you may apply it in your organization. This webinar promises practical ideas to help you engage patients in making care safer.
This final webinar will emphasise the importance of understanding the problem before brainstorming solutions to better ensure a match between barriers and the solutions.
MORE INFO: http://bit.ly/2KctiLH
The fourth webinar picks-up directly from the third session, focusing on the next key step to inform implementation initiatives: identifying barriers and enablers to implementation.
READ MORE: http://bit.ly/2kIxtQo
The fifth webinar continues the momentum of the series as it focuses on providing concrete approaches for identifying barriers and enablers, emphasising behaviour change approaches.
READ MORE: http://bit.ly/2LOwbj0
Please join CPSI as we conclude our Human Factors webinar series with our final presentation Collaborative "Spaces" and Health Information Technology Design
Professor Benedetta Allegranzi,World Health Organisation
Dr. Benedetta Allegranzi is a specialist in infectious diseases, tropical medicine, infection prevention and control and hospital epidemiology. She currently works at the World Health Organization HQ (Service Delivery and Safety department), leading the "Clean Care is Safer Care" programme. Since 2013, Dr Allegranzi has gathered the title of professor of infectious diseases in the official Italian professorship list and is adjunct professor attached to the Institute of Global Health at the Faculty of Medicine, University of Geneva, Switzerland. She closely collaborates with the team at the IPC and WHO Collaborating Center on Patient Safety, University of Geneva Hospitals (Geneva, Switzerland), as well as with the Armstrong Institute for Patient Safety and Quality, John Hopkins University, (Baltimore, USA) for clinical research projects. She is currently involved in the leadership on the WHO Ebola Response in the field of IPC and supervises IPC activities in Sierra Leone and Guinea. She has experience in clinical management of infectious diseases and tropical medicine, and clinical research in healthcare settings in both developing and developed countries. She has thorough skills and experience in training and education.
She is also the author or coauthor of more than 150 scientific publications, including articles published in high-profile medical journal such as the Lancet, Lancet Infectious Diseases, New England Journal of Medicine and the WHO Bulletin, and six book chapters.
Lori Moore joined GOJO Industries in 2013 as a Clinical Application Specialist. In this position, she provided leadership and support to healthcare organizations as they implemented electronic compliance monitoring (ECM) to more accurately measure hand hygiene performance. She has been a trusted partner to hospital key stakeholders in the development, design and implementation of hand hygiene improvement efforts. Areas of expertise include root cause analysis with targeted solutions, just-in-time coaching and ECM software data analytics. In January 2017, she transitioned to the position of Clinical Educator for Healthcare.
She began her professional career in healthcare in 2010 as a registered nurse in the medical intensive care unit at the Cleveland Clinic Foundation (where she continues to work on the weekends). Her passion for patient safety and quality of care sparked her interest in infection prevention, and she worked as an infection preventionist prior to joining GOJO.
Lori has a well-rounded academic background which includes a Bachelor’s of Arts in Management from Malone College, a Bachelor’s of Science in Nursing from the University of Akron, and a Master’s degree in Public Health from the University of Akron. She is a member of the Association for Professionals in Infection Control and Epidemiology, American Society of Professionals in Patient Safety, and the American Medical Writers Association. She has also earned the credential of Certified Health Education Specialist (CHES) and Certified Professional in Patient Safety (CPPS).
The third interactive webinar in the series builds on the second session by focusing on the question: once we have evidence to justify implementing a new patient safety initiative, what next?
3. Why the movement to a Safety Culture?
• Resident focus
▫ Provide safe, comfortable
and hospitable environments
• Financially driven
▫ WCB surcharge
▫ Sick time usage
4. How will GSS make the shift?
1. Safety Slogan
2. Safety Rewards Program
3. Loss Prevention Program
4. Safety Talks
5. Standard Operating Procedures
6. Calls from the CEO
7. Safe Work Practices
8. Safety inspections
9. Safety calls
10.Tracking/Stewardship
5. Outcomes
• Reduced WCB rates
• Reduced sick time usage
• Improved quality care and safety of those
entrusted in our care
• Awareness and ownership among staff
6. How have we improved?
Since starting the initiatives in March 2014 and
not yet have the full program implemented, we
have seen the following positive results up to
August 2014:
• GSS missed sick hours showed a reduction of
9.92% at a reduced cost of $89,777
• GSS WCB lost hours showed a reduction of 26%
and a 22% reduction of first years claim cost