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Social
Media
Marketing
Social Media
Different forms of electronic communication through which
users can create online communities to exchange:
 Information
 Ideas
 Messages
 Other content such as videos or music
Types of Social Media
 Facebook
 Twitter
 YouTube
 LinkedIn
 Pinterest
 Google +
 Instagram
 Snapchat
Social media has quickly grown to be an important tool for
marketers to:
 Build relationships with customers
 Strengthen brands
 Launch new products
 Enter new markets
 Boost sales
Why Should Marketers Turn to
Social Media?
Why Should Marketers Turn to
Social Media?
 Consumers are connecting with retailers, restaurants,
travel and entertainment firms, financial companies, and
other businesses via social media
 The messages conveyed via social media wield substantial
power
Social Media Marketing (SMM)
 According to Social Media Examiner, about 96% of
marketers are currently participating in social media
marketing.
 Uses social media portals to create a positive influence on
consumers or business customers toward an
organization’s:
 Brand
 Goods and services
 Public image
 Website
Benefits of Social Media
Marketing
• Increased Brand Awareness
• More Inbound Traffic
• Improved Search Engine
Rankings
• Higher Conversion Rates
• Better Customer Satisfaction
• Improved Brand Loyalty
• More Brand Authority
• Cost-Effective
• Gain Marketplace Insights
• Thought Leadership
Cycle of Social Media
Marketing

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Why Should Marketers Use Social Media Marketing !!

  • 2. Social Media Different forms of electronic communication through which users can create online communities to exchange:  Information  Ideas  Messages  Other content such as videos or music
  • 3. Types of Social Media  Facebook  Twitter  YouTube  LinkedIn  Pinterest  Google +  Instagram  Snapchat
  • 4.
  • 5. Social media has quickly grown to be an important tool for marketers to:  Build relationships with customers  Strengthen brands  Launch new products  Enter new markets  Boost sales Why Should Marketers Turn to Social Media?
  • 6. Why Should Marketers Turn to Social Media?  Consumers are connecting with retailers, restaurants, travel and entertainment firms, financial companies, and other businesses via social media  The messages conveyed via social media wield substantial power
  • 7. Social Media Marketing (SMM)  According to Social Media Examiner, about 96% of marketers are currently participating in social media marketing.  Uses social media portals to create a positive influence on consumers or business customers toward an organization’s:  Brand  Goods and services  Public image  Website
  • 8. Benefits of Social Media Marketing • Increased Brand Awareness • More Inbound Traffic • Improved Search Engine Rankings • Higher Conversion Rates • Better Customer Satisfaction • Improved Brand Loyalty • More Brand Authority • Cost-Effective • Gain Marketplace Insights • Thought Leadership
  • 9. Cycle of Social Media Marketing