SAP Middleware Add-ons for SAP PI, SAP PO, SAP CPI: WHINT Interface Catalog, Interface Documentation, Interface Monitoring, MessageVolume Report, MessageMissing Alert

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Interface Design e.K.
WHINT® Solutions
SAP Middleware Add-ons
Adam Kiwon / Interface Designer / whitepaper.id GmbH / February 2019

2. © Whitepaper
Interface Design e.K.
© Whitepaper
InterfaceDesign© Whitepaper InterfaceDesign
whitepaper.id
SAP Middleware Solutions
> Founded: 2014
> Development & Consulting experience since 2000
> SAP Application Development Partner
> SAP Certified Solution Provider
> SAP Enterprise Integration & Interfaces
Based in Germany, Projects WorldwideIntegration
whitepaper.id
helps companies using SAP to
achieve integration excellence
running SAP´s middleware products.

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Interface Design e.K.
© Whitepaper
InterfaceDesign© Whitepaper InterfaceDesign
/> WHINT® Solutions
SAP® Middleware Add-ons & Interfaces
> Digital Integration Content
> Cloud (SAP CPI) & On-Premise (SAP PI/PO)
www.whint-solutions.com

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Interface Design e.K.
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InterfaceDesign
15.02.19 / page 5
> Enable Connectivity with Adapters
> SAP Middleware Add-ons: Connectivity
> Improve Visibility, Control & Quality
> SAP Middleware Add-ons: Interface Management
> Make or Buy Plug & Play Interfaces
> Turn-key Integration Content
WHINT® Solutions for SAP Middleware

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Interface Design e.K.
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Interface Management

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Interface Design e.K.
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InterfaceDesign
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A good IT department has to
> Deliver robust interfaces
> Prevent downtimes
> Anticipate issues
> Resolve incidents quickly
Interfaces are Mission Critical
Quality
Control

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Interface Design e.K.
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InterfaceDesign
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IT
> No interface reporting
> Documentation outdated
> Monitoring is time consuming
> No Alert = no issue
Business
> Where is my data?
> Did this interface run?
> We can not close (Finance)!
> Where is this order (Sales)?
Interface Issues Today

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Interface Design e.K.
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InterfaceDesign
15.02.19 / page 17
> Logistics
> Parcels & shipments => Delay of physical shipments (customer satisfaction)
> Sales
> Customer & Sales Order Replication => Delay in OTC process: e.g. Quote creation
> Production
> Confirmations => Delay of production output due to missing ERP data
> Finance
> AP/AR/GL Postings from Travel => Late Month End Closing: Cash Flow, VAT
Declaration, Manual intervention
> B2B (EDI), B2G (Governments), MDM, ...
> Delays & manual actions => Increased Costs
Effects of Interface Downtimes

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Interface Design e.K.
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InterfaceDesign
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Integration Excellence

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Interface Design e.K.
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...well designed interfaces need:
> Quality
> Documentation & Reporting
> Control
> Monitoring & Alerting
…to achieve Integration Excellence
SAP Middleware - Interface Management
Transparency
Quality
Monitoring
Control
Zero
Downtime

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Interface Design e.K.
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InterfaceDesign
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> Interface Knowledge
> Hidden in SAP tools (bad overview, no search)
> Reporting
> Only available on a daily basis (Performance Monitoring)
> Early Watch Report is too technical
> Alerting
> Message Based Alerting: Too much noise (flooding)
> Backend monitoring: queues
> No alert if no message
Why not using SAP Standard?
You still might need:
> AIF (Backend Inbound Messages)
> AIM (SolMan Focused Run)
> Wily Introscope (Bottleneck Analysis)
> Technical Infrastructure Monitoring & Alerting

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Interface Design e.K.
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InterfaceDesign
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> WHINT® Interface Catalog
> Excel Documents with detailed Interface Overview, Communication Channels & Partners (TPM)
> Routing Rules & Mapping Parameters, Channel Attributes (hosts, adapter modules, status…)
> SAP PI/PO & SAP Cloud Platform Integration (CPI)
> WHINT® Interface Documentation
> Configuration Scenarios & Interfaces with ESR details
> PDF Documents (per Scenario)
> WHINT® MessageVolume Report
> Excel Document with Messaging Processing Volumes & Performance Statistics
per Adapter Engine
Interface Management: Transparency

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Interface Design e.K.
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InterfaceDesign
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WHINT® Interface Management: Documentation & Reporting

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Interface Design e.K.
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WHINT® Interface Management: Documentation & Reporting

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Interface Design e.K.
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InterfaceDesign
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> WHINT® Interface Monitoring
> Landscape Snapshot
> Periodic E-Mail Alerting for channels, messages and queues in error & scheduled
> Adapter Engines & Integration Engines
> SAP PI/PO & SAP Cloud Platform Integration (CPI)
> WHINT® MessageMissing Alert
> E-Mail Alerting if expected interface was not executed
> Based on Adapter Engine Performance Monitoring
Interface Management: Control

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WHINT® Interface Management: Monitoring & Alerting

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> Overview of integration assets (artifacts)
> Interfaces (end-to-end)
> Communication Channels
> Trading Partners
> Scenario Documentation
> Overview of interface runtime (statistics)
> # of messages / sizes (volume)
> Processing times per interface
> Snapshot of interface errors (monitoring)
> Channels, Messages, Queues in Error
> Alerting for Missing Messages
> Less Downtimes
> Error prevention (better quality)
> Error identification & resolution (monitoring & alerting)
WHINT® Solutions – Interface Management
> Transparency for Team Leaders
> Productivity for Integration Experts
> Documentation for Auditing
> Reporting for Team Leaders
> Quality improvements for
Integration Experts
> Interface Landscape Alerting
for Integration Experts &
Application Management/Support

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> No separate server / additional installation
> Runs on existing system
(SAP PI/PO server | SAP CPI tenant | Java & ABAP)
> Add-ons (adapter, module, job) & Content
> Delivered as SCA, ESA, TPZ, ZIP, MTAR file
> Standard SAP APIs
> No direct database access, clean architecture
> Money-back guarantee
> No test version, but you can return without reason
WHINT® Solutions - Characteristics

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Interface Design e.K.
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> Order Software License
> Onboarding Workshop by WHINT Interface Designer
1. Import ESR Content, Deploy SCA, ABAP Transport (Backend)
2. Create Communication User(s)
3. Configure Integration Content
4. Define Periodical MessageTrigger Jobs
5. Finetune
1. Reporting Areas by Interface
2. Alert E-Mail Recipients
3. Monitoring Thresholds
Typical Implementation in One Day

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Interface Design e.K.
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...well designed interfaces need a good
SAP Middleware Interface Management
to achieve Integration Excellence:
> Quality: Documentation & Reporting
> WHINT® Interface Catalog
> WHINT® Interface Documentation
> WHINT® MessageVolume Report
> Control: Monitoring & Alerting
> WHINT® Interface Monitoring
> WHINT® MessageMissing Alert
Middleware Add-ons: Interface Management
Transparency
Quality
Monitoring
Control
Zero
Downtimes

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Interface Design e.K.
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InterfaceDesign© Whitepaper InterfaceDesign
Appendix: Overview & Screenshots

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Interface Design e.K.
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WHINT® Interface Catalog (SAP PI/PO): Messages
Documentation: Integration Artifacts
> How many interfaces do we have?
> What are the routing conditions?
> Where is Lookup Channel xyz used?

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Interface Design e.K.
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WHINT® Interface Catalog (SAP PI/PO): Channels
Documentation: Integration Artifacts
> How many channels do we have?
> What are the attributes (e.g. host)?
> Where do we use adapter module xyz?

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WHINT® MessageVolume Report (SAP PO)
Interface Reporting: Runtime
> How many messages did we process?
> What sizes did we transfer?
> What was the average processing time?
> How long did the mapping run?

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WHINT® Interface Catalog (SAP CPI)
Documentation & Reporting: Artifacts & Runtime
> How many iFlows do we have?
> How many messages did we process?
> Which Parameter values are set?
> What is the status of the Cloud Middleware?

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Interface Design e.K.
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WHINT® Interface Documentation (PDF)
Documentation: Integration Artifacts
> Configuration Scenario Perspective
> Routing Rules
> Mapping Details (Steps)
> Communication Channel Parameters

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Interface Design e.K.
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InterfaceDesign
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> WHINT® Interface Monitoring > WHINT® MessageMissing Alert
Monitoring & Alerting
Monitoring & Alerting
> Snapshot (e.g. per hour)
> Channels, Messages, Queues
> E-Mail delivery

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Interface Design e.K.
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