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Which Products
should you Stock?
-Presented by
Prashant Kumar Ojha
Ashish Arora
Shalender
Factors:
Who are our target customers?
What are their needs?
Which of their needs can we satisfy?
Store size and its characteristics
What are our competitors doing?
A different tinge
The Problem…
How to decide which
product to stock?
Solution
Deciding which product to
stock can be done by
Product Assortment
Optimization.
Product
Assortment???
Product assortment is a
collection of goods or
services that a business
provides to its
consumers.
Characteristics of Product
Assortment
Length or number of Products.
Its breadth or number of product lines.
Its depth or number of product varieties
within a product line
Consistency
Length: This refers to the number of products in a
particular product chain or line. For example, our
automobile manufacturer may have four models of
sedans, three models of SUVs, and two models of
trucks in each respective product line.
Breadth: The breadth of a company's products relates
to the number of product lines a company produces or a
retailer carries. An automobile manufacturer, for
example, may have a line of sedans, a line of SUVs,
and a line of trucks.
Depth: A product line's depth relates to the different
versions of the same product that may exist in each
product line. Our auto manufacturer may have a
basic, standard, and luxury version for each of its
sedans and SUVs but only a basic and standard
model for its trucks.
Consistency: Consistency is the degree to which
the product lines relate to each other. In our auto
manufacturer example, the sedans and SUVs may
be fairly consistent to each other because they are
consumer vehicles, while the trucks may not be
consistent with them because they are commercial
grade vehicles.
Why do we need
Assortment
Optimization?
Following a survey in which customers said they’d like
less cluttered stores, Walmart introduced Project Impact, in
2008, removing 15% of the SKUs it carried. Sales declined
significantly, and it was forced to roll back most of the
changes.
Super Fresh, owned by the grocery retailer A&P, stopped
carrying many of its low-selling dry grocery items to allow
for an expansion of fresh offerings. But the eliminated
products turned out to be essential to customers; when they
couldn’t find them, they took their business elsewhere, and
the retailer entered bankruptcy.
When the new CEO of a tire retailer shifted its
assortment from low-priced tires to more
expensive ones, he learned the hard way that
price mattered to his customers. The CEO was
replaced after two years, and his successor
restored most of the products that had been
eliminated.
Following these results, Its easy to
spot problem or discrepancy in
assortment by seeing the sales data
But…
The Difficult part…
What slow sellers should be replaced with.
Slow seller might be an important product to some
customer thus hampering customer trust.
Lack of software’s ability to forecast demand for new
products or to estimate how much demand would transfer
to other products if a slow seller were dropped.
Risks associated with product assortment decision.
Solution...
Observation shows that most of the time
customers don’t buy products; they buy a
bundle of attributes.
The approach discussed here uses sales of
existing products to estimate the demand for
their various attributes and then uses those
estimates to forecast the demand for potential
new products
What are attributes?
Case Study – Tires Company
Sales
Brand
Nationally
advertised
House
brands
Mileage
Low Mid High
Size
Case Study – Tires Company
With Brand and mileage – 12 combinations possible
6 feasible – National High, National Medium, House 1
High, House 2 High, House 2 Medium, House 3 Low
64 sizes for each tire
64*6 = 384 possible SKUs
But the company, on an average had 105 SKUs in stores
Case Study – Tires Company
Leftout SKUs - 2 possibilities arise:
1. Customers will not substitute one for another – unhappy
2. Custumors will substitute with a level up or a level down
Analysis
Sales data of recent period – 6 months
Forecast demand for new (potential) SKUs
Refining Forecast
Account for trading up and down
Looking for self-fulfilling prophesies
Sales Data
Forecast demand for new SKUs
Refining Forecast demand
Account for Trading Up and Down
3 substitution parameters:
1. One level up
2. One level down
3. Shift from House 3 low to House 2 medium
Account for Trading Up and Down
Results:
1. 35% of customers who didn’t find House 3 Low in
the assortment in their size would trade up to House
2 Medium
2. For other levels, 2% would trade up and 1% would
trade down
Looking for self fulfilling prophesies
Optimizing The Assortment
How to use this model to decide which existing and new
SKUs would constitute an optimal assortment
Optimizing The Assortment
Decide whether to maximize revenues or profits
Decide on pricing of potential SKUs
Decide on the final assortments
Optimizing The Assortment
 Graphs like this can be used to change the shelf space allotted to categories in
order to increase sales.
Localizing The Assortment
How demand differs between stores and creating
assortments that cater to store specific needs
But its too complicated to carry a unique assortment for
each store
To simplify the process, clusters of stores are created
which use the same assortment
Localizing The Assortment
How many clusters to create
On what basis cluster should be formed (income, weather
etc.)
What assortment to use in each cluster
THANK YOU!
References:
https://hbr.org/2012/11/which-products-should-you-stock

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Which products should you stock (1)

  • 1. Which Products should you Stock? -Presented by Prashant Kumar Ojha Ashish Arora Shalender
  • 2. Factors: Who are our target customers? What are their needs? Which of their needs can we satisfy? Store size and its characteristics What are our competitors doing? A different tinge
  • 3. The Problem… How to decide which product to stock?
  • 4. Solution Deciding which product to stock can be done by Product Assortment Optimization.
  • 6. Product assortment is a collection of goods or services that a business provides to its consumers.
  • 7. Characteristics of Product Assortment Length or number of Products. Its breadth or number of product lines. Its depth or number of product varieties within a product line Consistency
  • 8. Length: This refers to the number of products in a particular product chain or line. For example, our automobile manufacturer may have four models of sedans, three models of SUVs, and two models of trucks in each respective product line. Breadth: The breadth of a company's products relates to the number of product lines a company produces or a retailer carries. An automobile manufacturer, for example, may have a line of sedans, a line of SUVs, and a line of trucks.
  • 9. Depth: A product line's depth relates to the different versions of the same product that may exist in each product line. Our auto manufacturer may have a basic, standard, and luxury version for each of its sedans and SUVs but only a basic and standard model for its trucks. Consistency: Consistency is the degree to which the product lines relate to each other. In our auto manufacturer example, the sedans and SUVs may be fairly consistent to each other because they are consumer vehicles, while the trucks may not be consistent with them because they are commercial grade vehicles.
  • 10. Why do we need Assortment Optimization?
  • 11. Following a survey in which customers said they’d like less cluttered stores, Walmart introduced Project Impact, in 2008, removing 15% of the SKUs it carried. Sales declined significantly, and it was forced to roll back most of the changes. Super Fresh, owned by the grocery retailer A&P, stopped carrying many of its low-selling dry grocery items to allow for an expansion of fresh offerings. But the eliminated products turned out to be essential to customers; when they couldn’t find them, they took their business elsewhere, and the retailer entered bankruptcy.
  • 12. When the new CEO of a tire retailer shifted its assortment from low-priced tires to more expensive ones, he learned the hard way that price mattered to his customers. The CEO was replaced after two years, and his successor restored most of the products that had been eliminated.
  • 13. Following these results, Its easy to spot problem or discrepancy in assortment by seeing the sales data But…
  • 14. The Difficult part… What slow sellers should be replaced with. Slow seller might be an important product to some customer thus hampering customer trust. Lack of software’s ability to forecast demand for new products or to estimate how much demand would transfer to other products if a slow seller were dropped. Risks associated with product assortment decision.
  • 16. Observation shows that most of the time customers don’t buy products; they buy a bundle of attributes. The approach discussed here uses sales of existing products to estimate the demand for their various attributes and then uses those estimates to forecast the demand for potential new products
  • 18. Case Study – Tires Company Sales Brand Nationally advertised House brands Mileage Low Mid High Size
  • 19. Case Study – Tires Company With Brand and mileage – 12 combinations possible 6 feasible – National High, National Medium, House 1 High, House 2 High, House 2 Medium, House 3 Low 64 sizes for each tire 64*6 = 384 possible SKUs But the company, on an average had 105 SKUs in stores
  • 20. Case Study – Tires Company Leftout SKUs - 2 possibilities arise: 1. Customers will not substitute one for another – unhappy 2. Custumors will substitute with a level up or a level down
  • 21. Analysis Sales data of recent period – 6 months Forecast demand for new (potential) SKUs Refining Forecast Account for trading up and down Looking for self-fulfilling prophesies
  • 25. Account for Trading Up and Down 3 substitution parameters: 1. One level up 2. One level down 3. Shift from House 3 low to House 2 medium
  • 26. Account for Trading Up and Down Results: 1. 35% of customers who didn’t find House 3 Low in the assortment in their size would trade up to House 2 Medium 2. For other levels, 2% would trade up and 1% would trade down
  • 27. Looking for self fulfilling prophesies
  • 28. Optimizing The Assortment How to use this model to decide which existing and new SKUs would constitute an optimal assortment
  • 29. Optimizing The Assortment Decide whether to maximize revenues or profits Decide on pricing of potential SKUs Decide on the final assortments
  • 30. Optimizing The Assortment  Graphs like this can be used to change the shelf space allotted to categories in order to increase sales.
  • 31. Localizing The Assortment How demand differs between stores and creating assortments that cater to store specific needs But its too complicated to carry a unique assortment for each store To simplify the process, clusters of stores are created which use the same assortment
  • 32. Localizing The Assortment How many clusters to create On what basis cluster should be formed (income, weather etc.) What assortment to use in each cluster