When Employees Feedback Backfire

1. When Employees feedback
backfire
Amir Saif
amirsaiftaz@gmail.com

2. When Employees feedback
backfire
Management Series
Amir Saif
amirsaiftaz@gmail.com

3. When Employees feedback
backfire
An inspiration from
Management Article
Amir Saif
amirsaiftaz@gmail.com

4. When Employees feedback
backfire
Many times, leaders, managers, and
executives give up on providing employee
feedback because it has backfired on
them. Why is that the case? Why does
feedback so often backfire?
Amir Saif
amirsaiftaz@gmail.com

5. When Employees feedback
backfire
There are (8) simple causes
Amir Saif
amirsaiftaz@gmail.com

6. When Employees feedback
backfire
1. Indirect conversation 5. Discussion that is irregular.
2. Impression without impact. 6. Discussion without planning
3. Un-Open dialogue. 7. With-out collaboration.
4. Discussion that includes 8. Negative attitude
quot;But quot;
Amir Saif
amirsaiftaz@gmail.com

7. When Employees feedback
backfire
Explanation of causes
Amir Saif
amirsaiftaz@gmail.com

8. When Employees feedback
backfire
1. Indirect conversation
People often go the long way around the mulberry
bush when it comes to giving feedback. They talk
about everything except the real issue.
Amir Saif
amirsaiftaz@gmail.com

9. When Employees feedback
backfire
2. Impression without impact.
Involving employees in irrelevant meeting that does not
create true impact.
This will loose their important time and efficiency level
and ultimately their performance going down and
down.
Amir Saif
amirsaiftaz@gmail.com

10. When Employees feedback
backfire
3. Un-Open dialogue.
It is vital to engage the employee in open dialogue; to
seek to understand their thought processes and
reasons. If you don't listen to them, you may not get a
clear understanding as to why the employee is
behaving in this manner (do they lack skills,
knowledge, etc).
Amir Saif
amirsaiftaz@gmail.com

11. When Employees feedback
backfire
4.Discussion that includes quot;But quot;
The biggest troublemaker in the feedback process is
also the smallest word: quot;BUT.quot; If you are giving
redirecting feedback and you say, quot;You're doing this,
this, and that very well, BUT ...quot; you have just lost your
audience. They will forget everything prior to the quot;butquot;
and will only hear the negative comments. Not only
that, but it will leave them feeling negative about the
entire encounter, rather than being inspired to make a
positive change.
Amir Saif
amirsaiftaz@gmail.com

12. When Employees feedback
backfire
5. Discussion that is irregular.
One of the biggest culprits that derails effective
feedback is simply that managers and executives do
not provide feedback on a regular and ongoing basis.
Often, they feel that they don't have the time. Or
perhaps that it's not important. Or they hope the
problem will go away.
Unfortunately, problems never just go away. They build
and multiply
Amir Saif
amirsaiftaz@gmail.com

13. When Employees feedback
backfire
6. Discussion without planning
The whole reason feedback is given is because there
has been a consistent problem that needs to be
addressed. It is foolish to think, however, that fifteen or
thirty minutes of dialogue will resolve a problem that
has been going on for weeks or months. That is why
proactive planning and follow-up are so important.
It is vital that the manager and employee determine
together how to solve the problem and what steps to
take ... and then meet regularly to check on progress.
Amir Saif
amirsaiftaz@gmail.com

14. When Employees feedback
backfire
7. With-out collaboration.
If the manager acts as a dictator, the employee will
respond as a rebel or as a compliant sheep. But if the
manager engages the employee in the resolution and
planning process, the employee will more likely take
ownership of the solution and its implementation.
Collaboration is inherently validating and encouraging -
it builds people up because they feel they have more
control over their fate.
Amir Saif
amirsaiftaz@gmail.com

15. When Employees feedback
backfire
8. Negative attitude
it is vital to take the time to encourage the employee
after giving feedback or whenever you catch them
doing something right! Leave them with a positive
outlook, and seek to bolster that positive attitude at
every opportunity.
Most people who receive regular encouragement even
in the face of negative feedback will have the internal
resources and desire to make significant and lasting
changes - and will do so with a good attitude.
Amir Saif
amirsaiftaz@gmail.com

16. When Employees feedback
backfire
Thank you,
Amir Saif
amirsaiftaz@gmail.com