What’s Your
Content IQ?
Strategies to Solve Real-
World Brand Challenges
Who
are you
guys?
Hi, I’m Andrew
I am:
 VP, Digital Experience
  at TMG
 Involved with all sorts
  of clients’ digital
  communications

                            @hanelly
Hi, I’m Kim
I am:
 SVP, Content at TMG
 Creator and executor
  of branded visions



                         @kimcaviness
And this is TMG

Quality content on
every page,
screen, platform
and device.
And this is TMG

Quality content on
every page,
screen, platform
and device.
What
are you
talking
about?
What are you talking about?
 The new attention economy

 A call to arms for brands

 Three real-world scenarios

 Parting shots
The new
attention
economy
“Add this to the endangered list: blank spaces.”


                                - Louise Story, New York Times, 2007
“We’ve gone from being exposed to about 500
 ads a day back in the 1970s to as many as
            5,000 a day today.”



                      - Jay Walker-Smith, Yankelovich Consumer Research, 2010
“We’ve gone from being exposed to about 500
 ads a day back in the 1970s to as many as
            5,000 a day today.”



                      - Jay Walker-Smith, Yankelovich Consumer Research, 2010
Our exposure to media is at an all-time high

    1960                         Today




5 hours per day             12 hours per day
Every 60 seconds …




571 new websites are created
Every 60 seconds …




3,600 photos are sent to Instagram
Every 60 seconds …




48 hours
of video are uploaded
      to YouTube
Every 60 seconds …




Tumblr publishes 27,778 new posts

                                Romain Toornier
Every 60 seconds …




204,166,667 emails are sent
Every 60 seconds …
Every 60 seconds …




300,000 pieces of postal mail arrive
Every 60 seconds …




People Google about 2 million things

                   - Jay Walker-Smith, Yankelovich Consumer Research, 2010
Every 60 seconds …




Facebook is updated 684,478 times
Every 60 seconds …




47,000 apps are downloaded from iTunes
                              - ilamont.com on Flickr
And we’re all walking around like this




                                  - UltraSlo1 on Flickr
“If Your Kids Are Awake, They’re Probably Online”




     Kids spend 7.5 hours with media per day

                                       Henriksent on Flickr
But, on average, people think the average
message they encounter is below average.




                             -  DairDair on Flickr
That will not stop the rise of ‘content marketing’
And more messages are on the way



    93%
   of brands will be
socially active by 2014
A sign of the times?
A call to
arms for
brands
“Understanding and managing attention is now
   the single most important determinant of
        business success.” - Davenport
“People don’t read ads. They read what
 interests them. Sometimes it’s an ad.”




                                      - Howard Gossage
The rest of the time it’s content.
Give the people what they want




74% of people prefer to learn about brands via
            articles instead of ads
Earn trust and build relationships


                        believe
                        companies
                        that provide
                        branded content
                        are interested in
                        building good
                        relationships
                        with them
Help them make better decisions, like buying from you


                      68%
        say branded content helps them make better
                   purchasing decisions
Be simple. Be useful. Be interesting.
          Or be ignored.
And don’t try to fake it. They can smell that.
The Venn diagram of strategic relevance
To love your audience is to serve your audience.

Think:
 What keeps your audience up at night?
 What are their aspirations and goals?
 What kind of music do they listen to?
Is this culturally relevant?

Think:
 Is it “of the now” among my audience?
 Is it naturally engaging?
 Is the tone sensitive to all audience needs?
Is this right for the brand?

Think:
 Does it fit with our tone and worldview?
 Does it engage or alienate our core audience?
 Does it contribute to an actual business objective?
Two
scenarios
Two scenarios:

What would you say if I asked you:

 How do you get 250 bloggers to talk
  about your brand?
 How do you get your entire industry to
  watch an hour’s worth of video?
Scenario 1
How do you get 250 bloggers to
    talk about your brand?




      (In a good way …)
The opportunity

Blogs have the audience:

72% of people read blogs regularly
Blogs have the influence:

66% of people buy based on
blogger recommendations
The challenge

Blogs and brands don’t always mix.


39% of bloggers say they never mention
product names or brands on their blogs

42% of bloggers describe their relationship with
brand representatives as “unfavorable”
How do you get 250 bloggers to
            talk about your brand?
The parameters:

 You sell consumer electronics

 Your audience is mostly
  male, kinda geeky …

 You have a company blog
  with a fair amount of content
The big idea

We discovered, vetted and published a “best of” list
featuring the most relevant bloggers in the vertical
The logic
Because it was editorially vetted, this put us on their
radar and in a favorable light. It was an attempt to
make the first step in building a relationship.
The logic

We wanted to make it more than a one-off, we
wanted a lasting relationship via content.
The logic

We did it for five separate industry verticals.

(Spread out over the course of a year.)
The payoff

Increases in:

 Visits

 Pageviews
 Time on site

 Inbound links

 Social engagement
Scenario 2
How do you get 100,000 people to watch an
          hour’s worth of video?
How do you get 100,000 people to watch an
          hour’s worth of video?

People love video.


180 million people watch video online monthly
The average user watches   4.3 hours per month
How do you get 100,000 people to watch an
          hour’s worth of video?

But keeping their attention is tough.




 ~20 seconds   ~30 seconds     ~60 seconds

                                   - ReelSEO, 2012
How do you get 100,000 people to watch an
          hour’s worth of video?

Remember,
cat videos are
awesome, but
they don’t tend to
make money.
How do you get 100,000 people to watch an
           hour’s worth of video?
The parameters:

 Your business is running
  B2B trade show events
 Your audience are jewelry
  retail store owners

 They’re not super tech savvy
The big idea

We created a made-for-web branded entertainment
series with strategic product placement.
The logic

We borrowed from pop culture: a challenge, some
conflict, and a dramatic conclusion.
The logic

We borrowed from pop culture: a challenge, some
conflict, and a dramatic conclusion.
The logic

We broke it into 13 episodes, supported it with
editorial coverage, and coordinated the big reveal to
happen at the annual show.
The logic

We wove the sponsor into the content instead of
interrupting.
The payoff

Increases in:

 Visits

 Pageviews
 Time on site

 Inbound links

 Social engagement
Parting
shots
Thank
you!
Connect with us!
Keith Sedlak
SVP, Client Partnerships
ksedlak@tmgcustommedia.com
646.783.3755
                               engage.tmgcustommedia.com

Andrew Hanelly
VP, Digital Experience                facebook.com/tmgDC
ahanelly@tmgcustommedia.com
202.530.8053
@hanelly
                                      @tmgmedia

Kim Caviness
SVP, Content
                                      linkedin.com/company/tmgDC
kcaviness@tmgcustommedia.com
202.721.1442

What's Your Content IQ? Strategies to Solve Real-World Brand Challenges

  • 1.
    What’s Your Content IQ? Strategiesto Solve Real- World Brand Challenges
  • 2.
  • 3.
    Hi, I’m Andrew Iam:  VP, Digital Experience at TMG  Involved with all sorts of clients’ digital communications @hanelly
  • 4.
    Hi, I’m Kim Iam:  SVP, Content at TMG  Creator and executor of branded visions @kimcaviness
  • 5.
    And this isTMG Quality content on every page, screen, platform and device.
  • 6.
    And this isTMG Quality content on every page, screen, platform and device.
  • 7.
  • 8.
    What are youtalking about?  The new attention economy  A call to arms for brands  Three real-world scenarios  Parting shots
  • 9.
  • 10.
    “Add this tothe endangered list: blank spaces.” - Louise Story, New York Times, 2007
  • 11.
    “We’ve gone frombeing exposed to about 500 ads a day back in the 1970s to as many as 5,000 a day today.” - Jay Walker-Smith, Yankelovich Consumer Research, 2010
  • 12.
    “We’ve gone frombeing exposed to about 500 ads a day back in the 1970s to as many as 5,000 a day today.” - Jay Walker-Smith, Yankelovich Consumer Research, 2010
  • 13.
    Our exposure tomedia is at an all-time high 1960 Today 5 hours per day 12 hours per day
  • 14.
    Every 60 seconds… 571 new websites are created
  • 15.
    Every 60 seconds… 3,600 photos are sent to Instagram
  • 16.
    Every 60 seconds… 48 hours of video are uploaded to YouTube
  • 17.
    Every 60 seconds… Tumblr publishes 27,778 new posts Romain Toornier
  • 18.
    Every 60 seconds… 204,166,667 emails are sent
  • 19.
  • 20.
    Every 60 seconds… 300,000 pieces of postal mail arrive
  • 21.
    Every 60 seconds… People Google about 2 million things - Jay Walker-Smith, Yankelovich Consumer Research, 2010
  • 22.
    Every 60 seconds… Facebook is updated 684,478 times
  • 23.
    Every 60 seconds… 47,000 apps are downloaded from iTunes - ilamont.com on Flickr
  • 24.
    And we’re allwalking around like this - UltraSlo1 on Flickr
  • 25.
    “If Your KidsAre Awake, They’re Probably Online” Kids spend 7.5 hours with media per day Henriksent on Flickr
  • 26.
    But, on average,people think the average message they encounter is below average. -  DairDair on Flickr
  • 27.
    That will notstop the rise of ‘content marketing’
  • 28.
    And more messagesare on the way 93% of brands will be socially active by 2014
  • 29.
    A sign ofthe times?
  • 30.
    A call to armsfor brands
  • 31.
    “Understanding and managingattention is now the single most important determinant of business success.” - Davenport
  • 32.
    “People don’t readads. They read what interests them. Sometimes it’s an ad.” - Howard Gossage
  • 33.
    The rest ofthe time it’s content.
  • 34.
    Give the peoplewhat they want 74% of people prefer to learn about brands via articles instead of ads
  • 35.
    Earn trust andbuild relationships believe companies that provide branded content are interested in building good relationships with them
  • 36.
    Help them makebetter decisions, like buying from you 68% say branded content helps them make better purchasing decisions
  • 37.
    Be simple. Beuseful. Be interesting. Or be ignored.
  • 38.
    And don’t tryto fake it. They can smell that.
  • 39.
    The Venn diagramof strategic relevance
  • 40.
    To love youraudience is to serve your audience. Think:  What keeps your audience up at night?  What are their aspirations and goals?  What kind of music do they listen to?
  • 41.
    Is this culturallyrelevant? Think:  Is it “of the now” among my audience?  Is it naturally engaging?  Is the tone sensitive to all audience needs?
  • 42.
    Is this rightfor the brand? Think:  Does it fit with our tone and worldview?  Does it engage or alienate our core audience?  Does it contribute to an actual business objective?
  • 43.
  • 44.
    Two scenarios: What wouldyou say if I asked you:  How do you get 250 bloggers to talk about your brand?  How do you get your entire industry to watch an hour’s worth of video?
  • 45.
  • 46.
    How do youget 250 bloggers to talk about your brand? (In a good way …)
  • 47.
    The opportunity Blogs havethe audience: 72% of people read blogs regularly Blogs have the influence: 66% of people buy based on blogger recommendations
  • 48.
    The challenge Blogs andbrands don’t always mix. 39% of bloggers say they never mention product names or brands on their blogs 42% of bloggers describe their relationship with brand representatives as “unfavorable”
  • 49.
    How do youget 250 bloggers to talk about your brand? The parameters:  You sell consumer electronics  Your audience is mostly male, kinda geeky …  You have a company blog with a fair amount of content
  • 50.
    The big idea Wediscovered, vetted and published a “best of” list featuring the most relevant bloggers in the vertical
  • 51.
    The logic Because itwas editorially vetted, this put us on their radar and in a favorable light. It was an attempt to make the first step in building a relationship.
  • 52.
    The logic We wantedto make it more than a one-off, we wanted a lasting relationship via content.
  • 53.
    The logic We didit for five separate industry verticals. (Spread out over the course of a year.)
  • 54.
    The payoff Increases in:  Visits  Pageviews  Timeon site  Inbound links  Social engagement
  • 55.
  • 56.
    How do youget 100,000 people to watch an hour’s worth of video?
  • 57.
    How do youget 100,000 people to watch an hour’s worth of video? People love video. 180 million people watch video online monthly The average user watches 4.3 hours per month
  • 58.
    How do youget 100,000 people to watch an hour’s worth of video? But keeping their attention is tough. ~20 seconds ~30 seconds ~60 seconds - ReelSEO, 2012
  • 59.
    How do youget 100,000 people to watch an hour’s worth of video? Remember, cat videos are awesome, but they don’t tend to make money.
  • 60.
    How do youget 100,000 people to watch an hour’s worth of video? The parameters:  Your business is running B2B trade show events  Your audience are jewelry retail store owners  They’re not super tech savvy
  • 61.
    The big idea Wecreated a made-for-web branded entertainment series with strategic product placement.
  • 62.
    The logic We borrowedfrom pop culture: a challenge, some conflict, and a dramatic conclusion.
  • 63.
    The logic We borrowedfrom pop culture: a challenge, some conflict, and a dramatic conclusion.
  • 64.
    The logic We brokeit into 13 episodes, supported it with editorial coverage, and coordinated the big reveal to happen at the annual show.
  • 65.
    The logic We wovethe sponsor into the content instead of interrupting.
  • 66.
    The payoff Increases in:  Visits  Pageviews  Timeon site  Inbound links  Social engagement
  • 67.
  • 69.
  • 70.
    Connect with us! KeithSedlak SVP, Client Partnerships ksedlak@tmgcustommedia.com 646.783.3755 engage.tmgcustommedia.com Andrew Hanelly VP, Digital Experience facebook.com/tmgDC ahanelly@tmgcustommedia.com 202.530.8053 @hanelly @tmgmedia Kim Caviness SVP, Content linkedin.com/company/tmgDC kcaviness@tmgcustommedia.com 202.721.1442