What’s new in SAP Cloud Platform Workflow – summer edition 2019

PUBLIC
Christian Loos / Stephan Schluchter / Venugopal Chembrakalathil, SAP
June 26, 2019
What‘s new in SAP Cloud Platform Workflow

3PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
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The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP.
This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation
to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned
therein. This document, or any related presentation, and SAP’s strategy and possible future developments, products, and platforms, directions,
and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this
document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. This document is provided without
a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular
purpose, or noninfringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no
responsibility for errors or omissions in this document, except if such damages were caused by SAP’s willful misconduct or gross negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from
expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates,
and they should not be relied upon in making purchasing decisions.
For all recent and planned innovations, potential data protection and privacy features include simplified deletion of personal data, reporting
of personal data to an identified data subject, restricted access to personal data, masking of personal data, read access logging to special
categories of personal data, change logging of personal data, and consent management mechanisms.

SAP Cloud Platform Workflow
SAP Cloud Platform Workflow in Cloud Foundry
Success Stories
Roadmap
Summary & Outlook
Agenda

Enterprise Workflow at SAP
SAP Fiori
Manage WorkflowsMy Inbox Manage Rules*
SAP Business
Workflow
BRF+
SAP Process Orchestration
SAP Process Mining by Celonis SAP Operational Process Intelligence
SAP BPM SAP BRM
SAP PI B2B
SAP Cloud Applications
Business
RulesWorkflow
Cloud
Integration
Process Optimization
*Future scope
Resp. Mgmt
SAP EA Designer
Process Modeling
Process Visibility*
Notifications
Process Execution
Forms
SAP C/4HANA
SAP HANA

Workflow Usage Types
• End-to-end processes spanning
across different applications or
services
• Example
• Source-to-Pay
• Purchasing & Invoicing
• B2B across multiple trading
partners
• Cloud Integration Automation
Service
Orchestration
• Part of business applications or
services
• Implement core functionality
• Example
• SAP S/4HANA Intelligent
Product Design, part of the
application for supplier
collaboration and case
management
Embedded
• Enhance or alter the business
process provides by the SaaS
application
• Example
• Extend standard process with
additional steps Replace
standard process with custom-
built variant
• Integrate the process with a
custom-built or 3rd-party
solution
Extension

Tailor your business processes
by extending cloud applications
and workflows
Rapidly build and modify
workflow applications with web-
based tooling
Enhance productivity with
coordinated and accountable
tasks
Quickly orchestrate tasks that span across people, applications and
organizations

Common orchestration & extension use cases
Where SAP Cloud Platform Workflow makes the difference
Capital Expenditure
SAP Cloud
Platform
Workflow
Oil Wells Operations
C-parts Management
Translation Project Management
Employee Onboarding
Invoice Management

SAP Cloud Platform Workflow – the bigger picture
On-premise IT Landscape
SAP Back-End Systems + 3rd Party
Workflow Cloud Integration
Cloud Connector
Other Services / ApplicationsOData
Provisioning
SAP API
Business Hub
SAP Web IDEPortal
with SAP Fiori Launchpad
Custom UI Applications My Inbox Monitor Workflows
Forms Editor Workflow Editor
REST
OData REST / OData REST / OData
ODC HTTP / RFC / SOAP REST / OData HTTP / IDOC / SOAP / OData
SAP Cloud Applications
Business Rules
SAP Jam
REST
consume
deploy
deploy
Secure Network Channel
REST / OData
UI Generation Workflow Samples

in Cloud Foundry

Cloud Foundry and Cloud Foundry Foundation
What is Cloud Foundry?
• Cloud Foundry is the industry standard open source cloud application
platform for developing and deploying enterprise cloud applications. It
automates, scales and manages cloud apps throughout their lifecycle.
Applications can be written in just about any language and are deployed in
container images on any infrastructure.
What is Cloud Foundry Foundation?
• The Cloud Foundry Foundation exists to drive the global awareness and
adoption of the Cloud Foundry open source project, to grow a vibrant
community of contributors, and to create coherence in strategy and action
across all member companies for the sake of the project.
Source: cloudfoundry.org

Information from https://cloudfoundry.org/members/
Platinum
Foundation Membership

Why Multi-Cloud?
Integrate with cloud-provider
specific services & your existing
cloud assets
Flexibly choose cloud-provider
that best meets your requirements
Effortlessly enter new
regions & markets meeting
local compliance and regulations
Reduce vendor-lock
with applications deployable
on different providers
Centrally access multi-cloud
deployments within one cockpit
Benefit from single contractual
partner for help and support

✓ You can select which environment to administer – Cloud Foundry or Neo
✓ For each environment there is a list of available regions
User Home
Screenshot from cockpit

Selected subaccount in Cloud Foundry environment
Screenshot from cockpit
Region Sub accountGlobal Account

Domain Model
Environment
User account Home
1 Regionn
n
Global
Account*
*Note: Global accounts can be two types: trial and enterprise
Subaccount
Subaccount
Neo Environment
Neo applications
n
Neo services
Space
Organization
n
1
Cloud Foundry
applications
Cloud Foundry
services
n
n
n
n
Application
Subscriptions
n
Neo application
subscriptions
n

Understanding SAP Cloud Platform Subaccounts
Each subaccount holds:
▪ Resources that can be consumed by apps
▪ Users allowed to work in the subaccount
▪ Apps deployed and running in the subaccount
▪ Data written by apps running in the subaccount
▪ Configuration for apps running in the subaccount
Each subaccount is assigned to a Global account and resides in a Region.
Apps can be subscribed from other subaccounts
Users
Data Configuration
Resources Apps
Region
Global Account
Subaccount

Changes in Workflow between Neo and Cloud Foundry Environment
Feature Neo Cloud Foundry Comments
Subscription One Service Instance per
Sub Account
Multiple Workflow Service Instances per
space.
Workflow definitions are
deployed at Subaccount
level.(No isolation of data
across spaces in a
subaccount)
Authentication Basic and OAuth OAuth. Use principal propagation for all
service calls.
Client Id and Secret at
workflow service Instance
level. CF using XSUAA
Deployment Deploy workflow, Forms
and UIs separately
Multi target application to deploy all
modules together
APIs POST/PATCH/PUT/DELET
E requires CSRF
protection
No separate CSRF token required while
calling OAuth protected resources. API
calls through the Approuter requires a Get
call to generate token by the Approuter. Use
X-CSRF token api from Uis.
API end points are different.
Access from UIs are different
FLP Site Automatic provisioning of
FLP content to default site,
Configuration Cockpit
Defined in Web IDE and deployed via MTA

Changes in Workflow between Neo and Cloud Foundry Environment
Feature Neo Cloud Foundry Comments
Development WebIDE Full Stack WebIDE Full Stack (Neo) In CF only DiDveloper and
Space Developer role
required.
Availability SAP Data Centers across
different regions.
AWS Frankfurt, US East Availability in other regions
planned. Planned to deploy in
Azure and AliCloud.
Features Some new features only in
CF. e.g.: Integration with
Process Visibility, Forms Start
UI etc.
Use CF going forward.

Demo

Employee Central Digital Workplace – Maternity Leave

SAP Innovation Awards 2019 Winner
Delivery Hero
Scaling the world’s largest online food-delivery service
with automated capital deployment workflow

26
“Quote”
Project: Scaling the world’s largest online food-delivery service
On average 30 more business
cases approved every month to
enable fast growth across the
globe. It allows an exceptionally
flexible direction for capital
spend.
Average time of approval
reduced from 20+ days to 2
days.
Easy to learn and easy to use
solution that enables to
customized workflows as
necessary without any training
required.
Company: Delivery Hero
Challenge
Solution
Outcome
Link to submission - Delivery Hero

SAP Innovation Awards 2019 Winner
Murphy Oil (Partnered with Incture, LLC)
Integrated Operations Platform for Oil Well Operations

28
“Quote” Challenge
Solution
Outcome
10 weeks rollout, Integrated
15+ Disparate systems.
ROI realized in <1 year 15% Productivity Increase
Murphy Oil
“Our Business is able to
proactively prevent problems
impacting our production in
Future. The platform gives real-
time visibility to people in the
field, thus improving the safety
culture. Employees understand
that risk and procedures they
have to follow while doing their
jobs. We have seen a
productivity gain in the range of
15-20% with the same
workforce we have. Its super
exciting in terms of different
technologies we are using in
SCP. It has truly solved a
Business Problem”
- Rajesh Satewar, Director SAP
and Enterprise Applications
Link to submission - Murphy Oil Corporation

SAP Cloud Platform Workflow – Proof of Concept @SAP Language Services
Motivation and Goals | Proof of Concept by SAP Language Services and Itelligence
Build a process and data
management environment
around the
SAP Cloud Platform service
SAP Translation Hub
Use cloud-based SAP
products only
Use a BPMN-based approach
following the
Process-Driven Application (PDA)
development methodology
SAP Translation
Hub

SAP Translation Hub and SAP Translation Hub Processes
Proof of Concept by SAP Language Services and Itelligence
SAP Cloud Platform customers and partners can use the service to quickly create a consistent, multilingual
user experience of their extensions in hybrid system landscapes
SAP Translation Hub Translation Process (Git Project) – Before
SAP Translation Hub Translation Process (Git Project) – PoC
Video: SAP partner itelligence: Managing SAP Language Services with SAP Cloud Platform Workflow

Project – Setup and Architecture
▪ Agile approach
▪ Team: < 5 person days per
week working on the project
▪ Duration: < 3 months for
the full project including
planning, set-up and
execution

33
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
This presentationandSAP‘s strategy andpossible futuredevelopments aresubject to change andmay be changedby SAP at any time for any reasonwithout notice. This document is providedwithout a warranty of any kind, either express orimplied, including but not limited to the implied warranties of merchantability, fitness fora particularpurpose,or noninfringement.
1. This is the current state of planning and may be changed by SAP at any time without notice.
Orchestration services in SAP Cloud Platform
Product road map overview – Key innovations
Workflow
▪ Workflow and forms editor in SAP Web IDE
(full-stack)
▪ Support for multitarget application (MTA)
format for consistent deployment and
transport (Cloud Foundry environment)
Business rules
▪ Support for globalization in rule authoring
▪ Alignment of rule expression with decision
modeling notation (DMN 1.1)
▪ Support for geospatial data type and
location-based functions in rule
expressions
My inbox
▪ Table view for advanced sorting and
filtering based on custom attributes
Availability in infrastructure and regions
▪ Workflow and business rules available on
AWS (Cloud Foundry environment)
Workflow
▪ Validation of forms in SAP Web IDE
▪ Starting workflows via form
▪ Support for mass actions on tasks
▪ Setting HTTP header parameters in service
tasks
Business rules
▪ Decision orchestration
– Sequential rule execution in rule-set and
intermediate variables in rule-set vocabulary
– Nested rule expressions (vocabulary rules)
for expressing advanced business logic
Process visibility
▪ General availability – Preconfigured
process workspace for workflows from SAP
Cloud Platform Workflow
▪ Workflow and business rules available in
additional AWS regions (US10, JP10,
AP10, AP11, BR10)
Workflow
▪ Defining custom attributes on workflow
level
▪ Form enhancements: Drop-down, table
Business rules
▪ Integration with SAP Cloud Platform
Transport management service for MTA-
based deployment
▪ Granular authorization to access rule
project content
My inbox
▪ New design based on SAP Fiori 3.0
▪ New cloud service for task federation
across SAP S/4HANA and SAP Cloud
Platform Workflow
Process visibility
▪ Insight to action
▪ Transport, archiving, granular
authorizations, and multilanguage support
▪ Availability on Azure
Workflow
▪ Import and export of models for business
process model and notation (BPMN) (2.0)
▪ Support for BPMN pools and swim lanes
▪ Set delegate for tasks
▪ Parallel tasks (par-for-each)
▪ Decision task in SAP Cloud Platform Workflow
editor using business rules
Business rules
▪ SAP Fiori app for managing decisions, which
enables business users to test and simulate
decisions
Process visibility
▪ Milestones
▪ Targets for phases and process performance
indicators
▪ Support for hierarchies
Recent innovations Planned Q3/20191 Planned Q4/2019Y1 Planned Q1/20201

Orchestrate and extend workflows with
▪ Rapidly build and modify workflow applications
with Web-based tooling
▪ Create and adapt value-adding processes in
your company
▪ Increase efficiency and transparency
▪ Let users manage their own workflow tasks
using the “My Inbox” SAP Fiori app
Quickly automate flexible decisions with
SAP Cloud Platform Business Rules
▪ Empower users to manage business logic
independently from application development
▪ Create application-specific business vocabulary
independent of the runtime container
▪ Integrate rules as a service into your applications
using the REST API
Orchestration services on SAP Cloud Platform
Rapidly build and modify workflow applications while managing business logic

Building blocks of intelligent BPM for Live Processes
Manage
Workflows &
Decisions
SAP Conversational
AI / CoPilot
Process
Visibility
My Inbox
Decision
Management
Workflow
& RPA
Live Processes
Process Experiences*
Qualtrics integration of sentiments on product, brand,
customer & employee experience to live processes
Conversational User Experience
Process Intelligence assistance with SAP CoPilot
Machine Learning identifies hidden patterns
in knowledge-intensiveprocesses and learns from
the data without being explicitly programmed
Process Intelligence
Integrated with SAP Cloud for Analytics &
SAP Cloud Platform Process Mining by Celonis
Process Benchmarkswith Process Innovation Explorer
Intelligent Automation
SAP CP Workflow to automate structured processes
Intelligent Robotic Process Automation helps run repetitive,
rule-based, and user interface-focused tasks
iRPA runs on SAP CP Workflow as bot runtime.
Live Process Content
Process Documentation From Enterprise
Architecture to value and process flows
Implementation Blueprints
Digital Workplace
Portal, Fiori Launchpad: Collaboration
& Case Management Mobile BPM
(Inbox, Forms)/iOS, Android
Record Build Run Monitor
Process Flexibility*
Configuration of process variants for LoB experts,
process extensions, decisions and responsibilities
*planned

Just start here, explore SAP Cloud
Platform Workflow & try it out in the
trial landscape
Learning Journey
Tutorial Mission: Integration with
Workflows in the Cloud
Start your journey to SAP Cloud Platform Workflow today

Sessions in
➢ Las Vegas (September 24 – 27)
➢ Barcelona (October 8 – 10)
➢ Bangalore (November 13 – 15)
Get the full iBPM experience at SAP TechEd
CAA10 – Build and run business processes

➢ SAP Cloud Platform Academy: Automate employee
onboarding with workflow
➢ Learning Journey: SAP Cloud Platform Workflow
➢ openSAP course (week 6): SAP Cloud Platform
Essentials (Update Q3/2017)
➢ Tutorials: Get started (available in trial landscape)
➢ SAP TechEd Lecture – CPL110 – BPM Services in
the Cloud: Modeling, Workflow, Rules, and Visibility
➢ Learning Map for Technology Consultants: Early
Knowledge Transfer (EKT)
➢ Blueprints:
➢ Automating Employee Onboarding Processes
➢ Automate the Business Partner Creation Process
Using SAP Cloud Platform Workflow and Business
Rules
➢ Automate the Document Review Process with SAP
Cloud Platform Workflow and SAP Jam
Collaboration
➢ Sample Applications (delivered via SAP Web IDE):
➢ Employee Onboarding Extension Workflow
➢ CollaborativeApproval Workflow Using SAP Jam
➢ SAP API Business Hub content:
➢ Audit Document Review Process
➢ SAP Cloud Platform Workflow – Product Page
➢ Solution Brief
➢ SAP Help
➢ SAP Cloud Platform Workflow API
➢ SAP Cloud Platform Roadmap
➢ SAP Cloud Platform regions
➢ Blogs on SAP Community
➢ Follow us on Twitter (@sapcp #workflow)
➢ Solution Video on YouTube
➢ Product Expert Video on YouTube
➢ SAP partner itelligence: Managing SAP Language Services with SAP
Cloud Platform Workflow
➢ What's new in SAP Cloud Platform Workflow - October 2018
➢ SAP Cloud Platform Podcast – Episode 44: What’s happening with SAP
Cloud Platform Workflow with Christian Loos and Stephan Schluchter
➢ SAP Cloud Platform Podcast – Episode 27: Interview with CPO Christian
Loos
More Information – SAP Cloud Platform Workflow

Contact information:
Stephan Schluchter
stephan.schluchter@sap.com
@s_schluchter
Thank you.
_
Christian Loos
christian.loos@sap.com
@ch_loos
_
Venugopal Chembrakalathil
venugopal.chembrakalathil@sap.com

Enhance productivity with coordinated and accountable tasks
▪ Automate and track tasks such as approvals, order fulfillment, or time-sensitive partner collaboration
▪ Manage tasks using ‘My Inbox’
▪ Impress users with simple, consumer-grade user interfaces using ‘SAP Fiori’
▪ Improve processes and track running workflows
Rapidly build and modify workflow applications with web-based tooling
▪ Model workflows in SAP Web IDE Full-Stack using industry-standard Business Process Model and Notation (BPMN 2.0)
▪ Embed workflows into your custom-built applications using RESTful APIs
▪ Connect to other applications via service tasks
▪ Integrate business rules for flexible and agile decision management
Tailor your business processes by extending cloud applications and workflows
▪ Create process extensions for SAP S/4HANA (Cloud)
▪ Model customized extension workflows for SAP line-of-business applications such as SAP C/4HANA, SAP SuccessFactors,
Concur, or SAP Ariba
▪ Extend non-SAP cloud applications
Quickly orchestrate tasks that span across people, applications and
organizations
Workflow

Automate and track tasks such as approvals, order fulfillment, or time-
sensitive partner collaboration
▪ Execute workflow instances of certain definition
▪ Reduce manual work and accelerate your processes
Impress users with simple, consumer-grade user interfaces using SAP
Fiori
▪ Use ‘My Inbox’ as central access to all tasks
▪ Get relevant information provided with needed level of detail
▪ Take necessary actions and get in control
Improve processes and track running workflows
▪ Access list of deployed & running workflow definitions
▪ Work on workflow errors
Enhance productivity with coordinated and accountable tasks

Model workflows in SAP Web IDE Full-Stack using industry-standard
Business Process Model and Notation (BPMN 2.0)
▪ Model user, mail & service tasks for different kind of activities
▪ Model events & gateways to control the flow
▪ Use script tasks to change data and implement light-weight business logic
▪ Create Form or generate SAP UI5 based Task UI
▪ Directly deploy workflow to runtime
Embed workflows into your custom-built applications using RESTful APIs
▪ Embed workflows in your applications
Connect to other applications via service tasks
▪ Orchestrate across SAP and non-SAP applications
▪ Use SAP Cloud Platform Integration as endpoint for full integration options
Integrate business rules for flexible and agile decision management via
SAP Cloud Platform Business Rules
▪ Externalize decisions from process model
▪ Start workflow based on conditions
Rapidly build & modify workflow applications with web-based tooling
Business Rules
Cloud Integration

Create process extensions for S/4HANA (Cloud)
▪ Develop a custom marketing campaign approval process
▪ Adapt procurement processes
▪ Tailor manufacturing change management process
Model customized extension workflows for SAP line-of-business applications
such as SAP C/4HANA, SAP SuccessFactors, Concur, or SAP Ariba
▪ Handle more complex workflow requirements
▪ Enhance the way how to handle manage return requests in SAP C/4HANA
Extend non-SAP cloud applications or create new cloud-based applications
▪ Invent new applications with workflow or task management capabilities
▪ Design IoT scenarios for insight-to-action, like triggering service requests based on
sensor data
Tailor your business processes by extending cloud applications and
workflows

©2018SAPSEoranSAPaffiliatecompany.Allrightsreserved.
Picture Credit | Customer Name, City, State/Country. Used with permission.
Why Spend 90% of Your Administrative Effort
on Parts That Represent Only 10% of the Value
of Your Products?
SAP Business Transformation Study | High Tech | c-Com GmbH | PUBLIC

©2018SAPSEoranSAPaffiliatecompany.Allrightsreserved.ǀPUBLIC
Business partners that collaborate on building highly complex products such as cars and airplanes needed a better
way to exchange data on the parts that comprise them, especially administration-heavy C-parts. c-Com found a way
to do it using the cloud, but it had to be the right cloud. c-Com was delighted by its choice, the Cloud Foundry, which
is based on SAP® Cloud Platform, because it has delivered the robustness, reliability, performance, and strength in
data exchange needed for its service to be a winner in this demanding market.
“Everything we’ve done is possible only
through a cloud platform, and in our case
SAP Cloud Platform was clearly the best
choice. We also use the SAP Cloud
Platform Workflow service to orchestrate
processes and SAP API Management
technology to connect IoT devices, apps,
external systems, and even ERP systems.”
Matti Maier, IT Manager, c-Com GmbH
90%
Of effort managing assets
attributable to C-parts
10%
Of total parts procurement
costs spent on C-parts
1
Database for all C-parts
of a product

Studio SAP | 55659enUS (18/02) ǀ This content is approved by the customer and may not be altered under any circumstances.
©2018SAPSEoranSAPaffiliatecompany.Allrightsreserved.ǀPUBLIC
Transforming C-Parts Management with a
Digital Tools Platform on SAP® Cloud Platform
c-Com GmbH
Aalen, Germany
c-com.net
Industry
High tech
Products and Services
Software for C-part
management
Employees
15 to 20
SAP® Solutions
SAP® Cloud Platform,
SAP Cloud Platform
Workflow service, SAP API
Management technology,
and SAP Authentication 365
mobile service
“Our application is perfect for expansion into Internet of Things technology.
As soon as we have our concepts in the right shape, we are going to focus
on solutions and most likely wind up using the SAP Leonardo system.”
Matti Maier, IT Manager, c-Com GmbH
c-Com GmbH built a digital tools platform to support complete lifecycle management of C-parts and reduce
procurement and refurbishment costs. SAP Cloud Platform Workflow helps c-Com to orchestrate and simplify
tool lifecycle management processes. SAP API Management helps to share real-time tools data between the
tool makers and manufacturers so drilling machines can get this data in real time from the cloud.
Before: Challenges and Opportunities
• Provide customers with a data-sharing solution that saves them much of their C-part management effort
• Adopt the best cloud platform for delivery of the service
Why SAP
• Ability to move resources around easily among business partners
• SAP’s multicloud strategy
• SAP software’s unrivaled connectivity with ERP systems
• SAP’s leadership role in the Cloud Foundry development community
After: Value-Driven Results
• Empowered business partners to collaborate better
• Freed their workers from mundane tasks to contribute at higher levels
• Provided a very robust, reliable, high-performance platform for service delivery
• Enabled faster innovation
• Improved workflow visualization
• Made data accessible to field engineers using smartphones – saving time, avoiding errors, and boosting sales
• Commanded the attention of nearly all of the world’s large car and airplane manufacturers, among others
See how c-Com orchestrates data and
processes with SAP Cloud Platform
Workflow.
30%
Reduction of effort for customers
and suppliers
30%
Tool refurbishment costs saved
99.9%
System uptime with SAP Cloud Platform
using Cloud Foundry services
30 minutes
Saved per day per developer by using
the cloud for software development

T.CON: Streamlining the Leave Request Approval Process
with SAP® Cloud Platform Workflow
SAP Partner
T.CON GmbH & Co. KG
Headquarters
Plattling, Germany
Industry
Professional services
Software implementation
Employees
270
Web Site
www.team-con.de
Objectives
 Leverage available workflow capabilities in the cloud
 Connect the HR portal with the back-end system
 Ensure proper governance of the leave request approval process
Why SAP
 Fast and straightforward implementation
 External systems that are simple to integrate
 Workflow that can be developed independently of back-end systems
Resolution
• Deployed the SAP® Cloud Platform Workflow service, which orchestrates interactions between employees,
managers, and substitutes
• Implemented back-end HR built on SAP software that is updated accordingly
Benefits
 Ease of access for all process participants to a consumer-grade user experience
 Straightforward workflow implementation
 Effortless adaptation of changing business requirements
Fast
Implementation
Inclusive
End-to-end process in which
everyone can participate
Simple
Workflow that is intuitive
for users
“With SAP Cloud Platform, we were able to rapidly build customer-specific process extensions in the cloud
with tight back-end integration with SAP software. Using the workflow service was simple and intuitive.”
Norbert Kölbl, Solution Architect, T.CON GmbH & Co. KG
51908 (17/05) This content is approved by the customer and may not be altered under any circumstances.

Incture: Tailoring the Purchase Requisition Approval
Process with SAP® Cloud Platform Workflow
SAP Partner
Incture Technologies
Headquarters
Bangalore, India
Industry
Employees
>280
Web Site
www.incture.com
Objectives
 Build a customized purchase requisition approval process in the cloud
 Target the right people in the process
 Integrate seamlessly with the back-end SAP® software system
Why SAP
 Intuitive modeling environment based on the Business Process Model and Notation (BPMN) standard
 Simple handling of user tasks within the My Inbox app
 Direct access to back-end functionality
Resolution
 Implemented a reliable and responsive end-to-end process tailored to business needs using the SAP Cloud
Platform Workflow service
 Leveraged the SAP Cloud Platform Integration service for more-complex integration requirements
Benefits
 End-to-end process implementation with complete back-end integration capabilities
 State-of-the-art user interfaces that support a multidevice platform
 Monitoring and analysis of the business process for better traceability and optimization
Simple
Integration of back-end systems
Rapid
Process design based on BPMN
standards
Clear
Consumer-grade user experience
“Adding workflow capabilities to SAP Cloud Platform makes it an extremely comprehensive and
powerful offering that fulfills our customers’ need for tailored business processes.”
Sachin Verma, CEO and Founder, Incture Technologies

Q_PERIOR: Enabling Fast Cost Reimbursement for
Medication Expenses with SAP® Cloud Platform Workflow
Company
Q_PERIOR AG
Headquarters
Munich, Germany
Industry
Employees
810
Web Site
www.q-perior.com
Objectives
 Simplify the reimbursement process for medication expenses
 Eliminate the paper-based, manual reimbursement process
 Ensure privacy, controlled access, and proper enforcement of the reimbursement policy
Why SAP
 Processes that are simple to graphically model and adapt
 External systems that are simple to integrate
 Faster time to value with a cloud-based approach
Resolution
 Leveraged the SAP® Cloud Platform Workflow service, which provides automated screens connecting treating
physicians, health insurance companies, and fiduciary physicians
 Followed guided processes that eliminate manual reimbursement activities
 Used the SAP Cloud Platform Document service, which provides access to additional case-related documents
Benefits
 Secure data transfer without media break with proper authorization management
 Simple processing by every participant everywhere through Web-based access
 Changes now able to be applied with less effort
 Additional workflows able to be implemented with ease in the future with SAP Cloud Platform Workflow
Simple
Access by everyone everywhere
Faster
Case processing
Connected
Services for SAP Cloud Platform
“We enjoyed using SAP Cloud Platform to build up our scenario. Implementation has been smooth
and straightforward, and we are looking forward to further projects.”
Lars Erdmann, Partner, Q_PERIOR AG

SAP Innovation Awards 2019 Entry Pitch Deck
Delivery Hero
Scaling the world’s largest online food-delivery service

“Quote”
Project: Scaling the world’s largest online food-delivery service
On average 30 more business
cases approved every month to
enable fast growth across the
globe. It allows an exceptionally
flexible direction for capital spend.
Average time of approval reduced
from 20+ days to 2 days.
Easy to learn and easy to use
solution that enables to
customized workflows as
necessary without any training
required.
Company: Delivery Hero
Challenge
Solution
Outcome
Link to submission - Delivery Hero

SAP Innovation Awards 2019 Entry Pitch Deck
Murphy Oil (Partnered with Incture, LLC)

“Quote” Challenge
Solution
Outcome
10 weeks rollout, Integrated
15+ Disparate systems.
ROI realized in <1 year 15% Productivity Increase
Murphy Oil
“Our Business is able to
proactively prevent problems
impacting our production in
Future. The platform gives real-
time visibility to people in the field,
thus improving the safety culture.
Employees understand that risk
and procedures they have to
follow while doing their jobs. We
have seen a productivity gain in
the range of 15-20% with the
same workforce we have. Its
super exciting in terms of different
technologies we are using in SCP.
It has truly solved a Business
Problem”
- Rajesh Satewar, Director SAP
and Enterprise Applications
Link to submission - Murphy Oil Corporation

SAP Cloud Platform Workflow – Proof of Concept @SAP Language Services
Motivation and Goals | Proof of Concept by SAP Language Services and Itelligence
Build a process and data
management environment
around the
SAP Cloud Platform service
SAP Translation Hub
Use cloud-based SAP
products only
Use a BPMN-based approach
following the
Process-Driven Application (PDA)
development methodology
SAP Translation
Hub

SAP Translation Hub and SAP Translation Hub Processes
SAP Cloud Platform customers and partners can use the service to quickly create a consistent, multilingual
user experience of their extensions in hybrid system landscapes
SAP Translation Hub Translation Process (Git Project) – Before
SAP Translation Hub Translation Process (Git Project) – PoC
Video: SAP partner itelligence: Managing SAP Language Services with SAP Cloud Platform Workflow

Project – Setup and Architecture
▪ Agile approach
▪ Team: < 5 person days per
week working on the project
▪ Duration: < 3 months for
the full project including
planning, set-up and
execution

The Intelligent Enterprise
Digital
Platform
SAP
Intelligent
Suite
Intelligent Technologies
AI, ML, IoT, Analytics
Customer
Experience
Network & Spend
Management
People
Engagement
Manufacturing
& Supply Chain
Data Management Cloud Platform
Digital
Core

The Business Platform for the Intelligent Enterprise
Integrate
SAP CLOUD PLATFORM
Data Mgmt ML/AI
Live
processes
Digital
Experience
Intelligent
Enterprise
Extend
Innovate

Use-cases
Integrate
for a connected
Intelligent Enterprise
Build engaging
Digital Experiences
with industry-leading differentiating
business processes
simplify
EFFICIENCY AGILITYSPEED OF INNOVATION
Business
Services
Extend
the Intelligent
Suite
Innovate

Customer stories
business processes
Build engaging
Digital Experiences
Extend
the Intelligent
Suite
Business
Services
Innovate
business processes
simplify
EFFICIENCY AGILITYSPEED OF INNOVATION
Integrate
for a connected
Intelligent Enterprise
Live
processes
Digital
Experience

Intelligent BPM Services
Business Process Management (BPM)
Automates and orchestrates business processes
▪ Workflow helps organizations to transform paper-based business processes
into managed and standardized workflows.
▪ Decision Management increases the level of insights into decisions and
steers decision automation processes with business rules exposed to line-of-
business people.
▪ My Inbox (My Tasks) aggregates all work items and approvals into a single
responsive application.
▪ Process Visibility* provides a real-time view on workflows and processes
instances across heterogeneous process participants and systems to business
users.
▪ Conversational UX*: digital assistance on business process related questions
and tasks on end-to-end processes or workflows.
▪ Manage Workflow & Manage Rules* are Fiori Applications which allow
process specialists to inspect, modify or create new approval workflows and
manage business rules in a web-based environment.
Infusing Intelligence in BPM: augmenting traditional workflow automation and decision
automation with machine learning capabilities and integration with robotic process automation.
Workflow
Decision
Management
My Inbox
Process
Visibility*
Conversational
User
Experience*
Manage
Workflows &
Rules*
Business
Processes
* planned

© 2019 SAP SE or an SAP affiliate company. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of
SAP SE or an SAP affiliate company.
The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its
distributors contain proprietary software components of other software vendors. National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or
warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.
The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty
statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional
warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or
any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,
and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and
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