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About this document
Expecting the unexpected – What to consider in planning for workplace
emergencies is an OR-OSHA Standards and Technical Resources Section
publication. The author is Ellis Brasch.
Thanks to Jerry Cotter, DCBS Office of Personnel Services and Reggie Robb,
OR-OSHA, for their suggestions and helpful comments.
Thanks to the following individuals for crafting the final document:
• PatriciaYoung: OR-OSHA, layout and design
• Dian Cox: DCBS Communications, editing and proofing
If you have questions, suggestions, or comments about this document,
please contact Ellis, (503) 947-7399, ellis.k.brasch@state.or.us.
1
Contents
Why plan for workplace emergencies?
Managing workplace emergencies .................................................................................... 3
The incident-management system .................................................................................... 4
An incident-management system for your workplace........................................................ 4
Developing an emergency plan
Involve employees in the planning process ...................................................................... 6
Identify emergencies that could affect your workplace...................................................... 6
Establish a chain of command .......................................................................................... 7
Develop a policy and procedures for responding to emergencies .................................. 10
Planning considerations
Accounting for employees ............................................................................................... 12
Alerting employees to an emergency .............................................................................. 12
Conducting employee rescues ........................................................................................ 12
Coordinating with multi-employer workplaces ................................................................. 12
Developing quick-response teams .................................................................................. 12
Educating employees about emergencies and evacuations ........................................... 13
Establishing evacuation exits .......................................................................................... 13
Providing medical assistance and first aid ...................................................................... 13
Recording critical employee information ......................................................................... 14
Reporting fires and other emergencies ........................................................................... 14
Selecting and using personal protective equipment........................................................ 14
Types of emergencies
Earthquake ...................................................................................................................... 15
Explosion......................................................................................................................... 15
Fire .................................................................................................................................. 16
Hazardous-substance release ........................................................................................ 16
Medical ............................................................................................................................ 17
Weather-related event ..................................................................................................... 17
Threats of violence .......................................................................................................... 18
Terrorism ......................................................................................................................... 18
OR-OSHA’s emergency-planning rules
Do you need an emergency plan? .................................................................................. 19
A rule-by-rule summary ................................................................................................... 20
Where to find more information
Links to more information on planning for workplace emergencies ................................ 24
2
3
Why plan for workplace emergencies?
When we think about workplace emergencies, if we think about them at all, it’s usually after
we learn about them through the news. Workplace emergencies can happen at any time; to be
prudent, we should prepare for them. Because it’s hard to think clearly during an emergency,
it’s essential to plan your response.
Emergency planning is the first step, and it can be challenging even if your workplace has few
employees. You’ll need to determine what emergencies could affect your workplace, who will
lead and make decisions during an emergency, and what procedures will ensure that employ-
ees respond appropriately. These elements are the foundation of a workplace emergency plan.
Emergency planning may not prevent emergencies, but it can protect lives, equipment, and
property over the long term. This guide will help you plan for workplace emergencies so that
you and your coworkers respond appropriately when an unlikely event happens.
Does OR-OSHA require employers to have emergency plans?
OR-OSHA requires most employers to have emergency plans. Those that have more than 10
employees must have written plans. Those that have 10 or fewer employees don’t have to put
their plans in writing; however, they must ensure that their employees know what procedures
to follow to protect themselves in an emergency. See Page 19 for more information on the
compliance requirements.
4
Managing workplace emergencies
The incident-management system
You can learn much about planning for workplace emergencies from professional emergency
responders. When someone calls 911 to report an emergency, he or she connects with a local
network of fire, police, and other emergency service professionals who will respond as effi-
ciently as possible. This network is part of a larger incident-management system that can
respond to an emergency and accomplish the following:
• Identify, locate, and determine the extent of the emergency.
• Determine the resources necessary to manage and control the emergency.
• Coordinate command-and-control responsibilities between police and fire departments,
hospitals and other medical service providers, government agencies, and on-site
responders.
• Establish and maintain communication between on-scene emergency responders and
other emergency service providers.
• Provide for the safety of victims.
An incident-management system for your workplace
With thoughtful planning, you can create a small-scale version of the incident management
system used by professional responders. Your workplace will be ready to respond to any
emergency – from a heart attack to an earthquake – and manage it in the most effective,
efficient way possible. The essential parts of this system are your employees, your emergency
plan, communication and emergency-response equipment, and your workplace.
Here’s how a workplace-incident management system might
work during an emergency:
Trained employees, operating under a chain of command and following procedures
in the emergency plan, determine the nature and extent of the emergency. They
determine whether an evacuation is necessary, carry out critical emergency-scene
activities to ensure the safety of others at their workplace, and communicate with
professional responders, sharing critical information about the nature of the
emergency.
5
Critical elements of the incident-management system
Employees involved in
emergencey planning
The workplace
Emergency-response
equipment
Responders
What the incident-management system does
Identifies,
locates, and
determines the
extent of the
emergency.
Determines
the resources
necessary to
manage the
emergency.
Coordinates
command
and control
responsibilities
among police
and fire
departments,
hospitals and
other medical
service
providers,
government
agencies,
and on-site
responders.
Establishes
and maintains
communication
between
on-scene
emergency
responders
and other
emergency
service
providers.
Provides for
the safety of
victims and
emergency
responders.
&«
«
Emergency-scene commander
Emergency-scene coordinators
Professional responders
Workplace emergency plan
Identifies emergencies that could affect the workplace
Establishes a chain of command
Develops emergency-response policy and procedures
Emergency-awareness activities
• Train employees
• Identify workplace hazards
• Test emergency-response equipment
• Schedule regular emergency-response drills
• Periodically evaluate the emergency plan’s effectiveness
6
Developing an emergency plan
Your goal is to create an emergency plan that ensures the well-being of everyone at your
workplace in the most effective, efficient manner possible. But if you’ve never had to respond
to a workplace emergency, how do you begin?
You begin by involving employees in the planning process, identifying emergencies that could
affect your workplace, establishing an emergency chain of command, and developing emer-
gency-response policy and procedures.
Involve employees in the planning process
Perhaps the most important element of emergency planning is getting employees involved in
the planning process; when employees participate, they’ll take the plan seriously and be more
likely to respond appropriately during an emergency. From the start, they should be aware
that the purpose of the plan is to ensure their safety.
• Form a team to help you develop the plan; ask for volunteers to join the team.
• Review the plan with your employees to ensure that they know the procedures to follow to
respond safely in an emergency. Each employee should have a copy of the plan or know
where to obtain one.
• Encourage employees to report workplace hazards and unsafe work practices that could
contribute to an emergency.
Identify emergencies that could affect your workplace
Identify any external incident (outside your workplace) that could threaten employees or the
public and any incident within your workplace that could cause an emergency. Examples
include the following:
• Earthquake: external
• Explosion: external or internal
• Fire: external or internal
• Hazardous-substance release: external or internal
• Medical: internal
• Weather-related event: external
• Threat of violence: external or internal
Keep in mind... Electrical, heating and cooling, and telecommunication-system failures can
disrupt workplace activities and contribute to emergencies. What effect would each have on
your workplace? Human error also contributes to many workplace emergencies; are your
employees trained to do their jobs safely?
7
Establish a chain of command
A chain of command links one person with overall responsibility for managing an emergency
to others responsible for carrying out specific emergency-response tasks. A chain of command
establishes who’s in charge and ensures that everyone in the chain responds to emergencies in
an organized way. At the top of the chain is the emergency scene commander, a trained
employee who has overall responsibility for managing emergencies. Just below the emergency
scene commander are the volunteer emergency scene coordinators.
In an organization that has multiple buildings or workplaces, the chain of command might
also include a facility manager, an emergency director, and other management units, as shown
in illustration 1a.
At many small- to medium-sized workplaces, the chain of command consists of an emergency
scene commander and one or two volunteer emergency scene coordinators as shown in
illustration 1b.
The responsibilities of the emergency scene commander
The emergency scene commander has overall command of a workplace emergency, including
the following responsibilities:
• Assessing incidents to determine if it’s necessary to order emergency response.
• Supervising emergency scene coordinators’ activities during an emergency.
• Coordinating the activities of professional responders such as ambulance, police, and fire
departments.
• Directing shutdown of critical workplace equipment or operations.
• Determining if an evacuation is necessary and managing an evacuation.
Keep in mind... The emergency scene commander should be an employee who has experi-
ence managing others, assessing complex events, and making effective decisions under diffi-
cult circumstances.
The role of the emergency scene coordinators
Emergency scene coordinators are responsible for coordinating other employees’ activities
during an emergency (guiding them to appropriate exits and safe areas during an evacuation,
for example) and for other emergency-response tasks for which they’ve volunteered and been
properly trained.
8
Chain of command for a large workplace (100+ employees)
Illustration 1a
Illustration 1b
Chain of command for a small workplace (20 or fewer employees)
Facility manager
Emergency director
Emergency scene
commander
Emergency
scene
coordinator
Emergency
scene
coordinator
Emergency
scene
coordinator
Emergency
scene
coordinator
Emergency
scene
coordinator
Security manager
Safety director
Maintenance manager
Human resources manager
Emergency scene
commander
Emergency
scene
coordinator
Emergency
scene
coordinator
At small workplaces, the chain of command may consist of
an emergency scene commander
and only one or two emergency coordinators.
9
Generally, each coordinator should be responsible for about 20 employees within a designated
work area, as shown in the following table.
Number of emergency-scene responders for typical workplaces
Total employees in Emergency scene Emergency scene
workplace commander coordinator
11-19 1 1
20-49 1 1-2
50-99 1 2-5
100-249 1 5-12
250+ 1 12+
Emergency scene coordinators must know how to respond to all emergencies identified in
your emergency plan, the evacuation procedures for your workplace, and how to use emer-
gency communication equipment. They should also know CPR, first aid, and how to respond
to threats of violence. Their primary responsibilities include the following:
• Checking rooms and other enclosed spaces for employees who may be trapped or unable
to evacuate during an emergency.
• Knowing who may need assistance during an evacuation and how to assist them.
• Coordinating the emergency activities of employees.
• Ensuring that employees understand how to respond to workplace emergencies.
• Knowing the workplace layout, appropriate escape routes, and areas that employees must
not enter during an evacuation.
• Verifying that employees are in designated safe areas after an evacuation.
Keep in mind... Establishing a chain of command minimizes confusion during an emer-
gency. An effective chain of command helps ensure that responders manage an emergency in
the most efficient way possible.
10
Develop a policy and procedures for responding to emergencies
The policy
Create a short written policy that states the purpose of the plan and emphasizes that you’re
committed to ensuring the safety of employees and others at your workplace during an emer-
gency. The following is an example.
It is the policy of this organization to protect employees from physical harm, harass-
ment, and intimidation. To provide a safe working environment for all employees, this
organization is committed to establishing an effective emergency plan. The plan is
based on an incident management system (IMS) that consists of volunteer employees
trained to respond to any workplace emergency. The system is modeled on the IMS
system used by fire, police, and emergency medical-service responders. It provides for
overall command and control of any emergency incident. It improves communication
between IMS personnel and the fire, police, and medical personnel who respond to a
call for help. And it provides appropriate emergency assistance during the first few
minutes it takes for emergency responders to arrive.
The procedures
Procedures are instructions for accomplishing specific tasks. Emergency procedures are
important because they tell employees exactly what to do to ensure their safety during an
emergency. If your workplace has more than 10 employees, your emergency plan must de-
scribe in writing how you will accomplish each of the following tasks.
• Report emergencies to local fire and police departments.
• Inform the emergency chain of command of an emergency.
• Warn employees about an emergency.
• Conduct an orderly, efficient workplace evacuation.
• Assist employees, with disabilities or limited English-speaking skills during an evacuation.
• Shut down critical equipment, operate fire extinguishers, and perform other essential
services during an evacuation.
• Account for employees at a designated safe area after an evacuation.
• Perform rescue and first aid activities that may be necessary during an emergency.
Keep in mind... If your workplace has 10 or fewer employees, you don’t have to put these
procedures in writing; however, you must ensure that employees know what procedures they
must follow to protect themselves.
Other critical information
Include the following in your procedures:
• The names of the emergency scene commander, the emergency scene coordinators,
and others responsible for carrying out the plan, and how to contact them during an
emergency.
• The name of the person who has the authority to order a workplace evacuation
(typically, the emergency scene commander).
• The names and phone numbers of those who understand the emergency plan and will
inform others about it (typically the emergency scene commander and the emergency
scene coordinators).
11
The emergency planning process
Identify possible incidents
Develop procedures
Your workplace emergency plan
Involve employees1
Establish a chain of command
2
3
4
5
Emergency
scene
coordinator
Emergency scene
commander
Emergency
scene
coordinator
Emergency
scene
coordinator
12
Planning considerations
Accounting for employees after an evacuation
Designate a meeting area a safe distance away from the emergency site and ensure that em-
ployees know they must meet there after they evacuate the workplace. An emergency scene
coordinator should take a roll call to identify employees not present.
Keep in mind... You’ll need to determine what information or assistance employees may
need if they can’t return to the workplace after an evacuation.
Alerting employees to an emergency
You can use a public address system, portable radio, an alarm, or any other means that you
know will reach and warn all employees. Alarms must be distinctive, be recognizable by all
employees, and have a back-up power supply in case the primary power fails.
Keep in mind... You may need alarms that employees can hear and see.
Conducting employee rescues
It takes more than good intentions to save lives. Would-be rescuers can endanger themselves
and those they are trying to rescue. During most emergencies, leave rescue work to profes-
sional responders who are appropriately trained and equipped. The exceptions? A catastro-
phe, such as a severe earthquake, may delay professional emergency responders for hours or
days. Also, jobs such as handling hazardous substances or working in confined spaces could
result in emergencies for which fire or police departments are not trained.
Find out what kind of emergencies local responders are trained and equipped to respond to. If
they are unable to respond to emergencies unique to your workplace, your employees must be
trained and able to respond promptly.
Coordinating with multi-employer workplaces
If you share a building with other employers, consider working with them to develop a build-
ing-wide emergency plan. If a building-wide plan isn’t feasible, you should ensure that your
plan doesn’t conflict with the plans of the other employers in the building.
Developing quick-response teams
A quick-response team consists of volunteer employees trained to handle workplace incidents
that require immediate action, such as medical emergencies, threatening or violent people,
and hazardous-substance releases. Consider the following in developing quick response
teams.
• Types of incidents that require immediate action
• Roles and responsibilities of team members
• Communication and response procedures for the team
13
Educating employees about emergencies and evacuations
To protect themselves during an emergency, all employees must understand the following
elements of their emergency plan:
• The roles of the emergency scene commander and coordinators.
• How to respond to threats and intimidation.
• The method(s) for warning employees of emergencies.
• The method for contacting employees’ next of kin after an emergency.
• The procedure for summoning emergency responders.
• The location of safe meeting areas.
• How to respond to an emergency and to an order to evacuate.
Educate new employees about the emergency plan when you hire them and keep all employ-
ees informed about any changes to the plan.
Train emergency scene coordinators in first aid and CPR, bloodborne-pathogen protection,
and how to use rescue equipment.
Schedule regular drills so that employees can practice. Include outside fire and police depart-
ments in the drills when possible. Evaluate the effectiveness of each drill and identify activities
that need strengthening. Share the results with all employees.
When a workplace emergency requires an evacuation, all employees must know to leave, what
emergency exits to take, and where to meet. Employees may also need to know how to shut
down critical equipment during an evacuation.
Establishing evacuation exits
Your workplace should have a primary evacuation exit and an alternate exit. Post diagrams
showing the evacuation routes and the exits where all employees will see them. Identify the
exits and the exit routes in your plan. Characteristics of exits:
• They’re clearly marked, well lit, and visible under emergency conditions.
• They’re wide enough to accommodate employees during an evacuation.
• They’re unobstructed and clear of debris at all times.
• They’re unlikely to expose employees to other hazards.
Keep in mind... An essential part of your emergency plan is an evacuation diagram – a floor
plan of your building that shows evacuation exits and describes the emergency evacuation
procedure. Mark the exit routes on the diagram so that they are easy to see.
Providing medical assistance and first aid
Is there a nearby emergency clinic or hospital that will admit victims of emergencies from your
workplace? If not, make sure that emergency scene coordinators have appropriate first-aid
training and supplies. The American Red Cross, insurance companies, and fire departments
usually offer such training.
14
Recording critical employee information
After a medical emergency, an employee may be unable to contact next of kin or other
relatives. You should have access to employees’ home telephone numbers, the names and
telephone numbers of family members they want you to contact, physician names and phone
numbers, and information employees give you about their medical conditions or medications.
Many employers keep this information with employees’ permanent employment records and
update it yearly.
Reporting fire and other emergencies
Your emergency plan must have a procedure for reporting fires and other emergencies to
professional responders. Always report fires by calling 911. Fires are generally not reported to
fire departments by fire alarms; most fire alarms warn only building occupants.
Keep in mind... The emergency scene commander should stay in a safe location to relay
relevant information to professional emergency responders.
Selecting and using personal protective equipment
Personal protective equipment includes clothing and equipment that protects emergency
responders against specific hazards. Examples include work gloves, goggles, hard hats, and
respirators.
Properly used, personal protective equipment offers protection against a hazard but doesn’t
eliminate the hazard. If it fails or isn’t appropriate for a particular task, the user risks exposure.
Appropriate, effective protection depends on selecting, wearing, and using the equipment
properly – which can be challenging. The following steps highlight one procedure for selecting
personal protective equipment.
Step Action
1. Identify emergency-related hazards for which personal protective equipment
may be necessary; for example, those responding to medical emergencies need
protection from bloodborne pathogens.
2. Determine which personal protective equipment will protect users from the
hazards; for example, latex gloves and face shields may be necessary to protect
responders from bloodborne pathogens.
3. Determine who will use the equipment; it’s critical that the equipment fit the
user and not cause allergic reactions or other health problems.
4. Determine the conditions under which responders will use the equipment; the
equipment must not fail under those conditions.
5. Ensure that emergency responders know how to used the equipment. Whether
they’re wearing hard hats or atmosphere-supplying respirators, responders
must know how the equipment will protect them and when it won’t protect
them. Responders must know how to wear, use, and maintain the equipment,
and how to discard contaminated equipment.
15
Types of emergencies
This section highlights emergencies that could affect workplaces in the Pacific Northwest and
summarizes what to do when responding to them. Consider factors such as workplace size
and location, number of employees, and the nature of their work in determining how to
respond.
Earthquake
During an earthquake, people in most workplaces are at greatest risk from collapsing ceilings,
windows, light fixtures, and other falling objects. If you’re indoors, the safest response is to
take cover under sturdy furniture or to brace yourself against an inside wall. Stay away from
windows, skylights, bookcases, and other heavy objects. Protect your head and neck.
What to do
• If indoors, stay there. Take cover under sturdy furniture or against an inside wall.
• Do not use elevators.
• Stay away from windows, skylights, and other objects that could fall.
• Use stairways to leave the workplace if ordered to evacuate by the incident scene com-
mander.
• Be ready to rescue victims; professional responders may not be able to respond; remove
victims to a triage area if possible.
Explosion
Any workplace that handles, stores, or processes flammable gasses, liquids, and solids is
vulnerable. Explosions offer no warnings, causing disorganization and panic.
What to do
• Try to establish communication with emergency scene coordinators.
• Assess damage to the workplace and estimate human casualties.
• Administer first aid if it’s safe to do so.
• Do not use elevators.
• Evacuate following an established procedure.
16
Fire
Invite a local fire department representative to your workplace to help you identify fire hazards
and to discuss how your workplace should respond to a fire. It’s the byproducts of fire – smoke
and fire gasses – that kill. A quick, orderly evacuation is the most effective response to an out-
of-control fire.
What to do
• Pull the fire alarm.
• Call 911; tell the dispatcher the workplace location and the nature of the emergency.
• Inform an emergency scene coordinator.
• Do not use elevators.
• Permit only trained responders to use fire extinguishers.
Keep in mind... If you permit emergency scene coordinators or other employees to use fire
extinguishers, train them or ensure that they are trained and experienced in using them.
Hazardous-substance release
Hazardous substances include solvents, pesticides, paints, adhesives, petroleum products,
and heavy metals – any substance hazardous to health. Even if your workplace doesn’t use
hazardous substances, could it be affected by a nearby release or an accident on a local free-
way? If so, make sure your emergency plan describes how the emergency scene commander
and coordinators will respond and notify fire and police departments.
What to do
• Inform the emergency scene commander.
• Evacuate the area surrounding the release.
• Call 911; tell the dispatcher the workplace location and the nature of the emergency.
If your workplace uses hazardous chemicals, OR-OSHA’s hazard communication rule requires
you to inventory them, keep the manufacturer-supplied material safety data sheets, label the
chemical containers, and train employees to protect themselves from the chemicals’ hazards.
See 1910.1200, Hazard communication for OR-OSHA’s requirements.
If your workplace is involved in hazardous-waste operations or responds to emergencies
involving hazardous substances, you must have a written plan that describes how you will
respond to hazardous-substance emergencies. See 1910.120, Hazardous waste operations and
emergency response for OR-OSHA’s requirements.
If employees must wear personal protective equipment during an emergency – chemical suits,
gloves, hoods, boots, or respirators, for example – make sure that equipment will be available
when they need it, that it fits them, and that they know how to use it. See 1910.134-1910.138
Personal protective and life saving equipment for OR-OSHA’s requirements.
17
Medical
The most likely workplace emergency is a medical emergency. A serious medical emergency
such as cardiac arrest requires immediate attention – response time is critical. It’s essential
that medical first responders know how to perform first aid and CPR.
What to do
• Call 911. Tell the dispatcher the workplace location and the nature of the emergency.
• Do not move the victim.
• Notify an emergency scene coordinator for CPR or other first-aid tasks.
• Inform the emergency scene commander.
• Assist professional medical responders when they arrive.
• Inform the victim’s supervisor.
Consider purchasing an automatic external defibrillator (AED) to treat victims in cardiac
arrest. Until recently, AEDs were used primarily in hospitals and ambulances. Now they’re
portable, more affordable, and can be used by just about anyone after a short training ses-
sion.
Weather-related event
Floods, wind, thunderstorms, and snow are likely to be the cause of weather-related work-
place emergencies in Oregon. Many communities experience floods following warm spring
rain. Winter storms often bring strong winds, freezing rain, and snow that can cause struc-
tural damage and power outages.
What to do
• Wait for instructions from the emergency scene commander; a power failure will slow
communication.
• Tune a battery-powered radio to a station that broadcasts local news.
• Do not evacuate the workplace unless ordered to do so.
18
Threats of violence
Threats of violence may be delivered in any form: face-to-face, by fax, e-mail, phone, or in
writing. Threats can be directed toward the workplace or toward a specific person. Police
departments, mental health professionals, and employee-assistance program counselors offer
prevention information, security inspections, and employee training that help reduce the risk
of workplace violence.
What to do
• Inform an emergency scene coordinator.
• Activate a silent alarm if your workplace has one.
• Isolate the threatening person if it’s possible to do so safely.
• Inform the emergency scene commander.
• Bomb threats:
Take threats seriously.Don’t use fire alarms or phones in the building – they generate radio
waves that could trigger a bomb. If someone finds a package that may contain, or that may be,
a bomb, he or she should note its size, shape, and whether it emits a sound, then notify the
emergency scene commander. Call 911 from outside the building to report the emergency and
determine if an evacuation is necessary. Use a communication method that doesn’t generate
radio waves to order the evacuation.
Consider offering threat-management training to one or more emergency scene coordinators
and creating a threat quick-response team.
Terrorism
Although terrorist acts pose minimal risks to most workplaces, the devastating effects of
recent acts have changed the perception of a “secure workplace” and added a new dimension
to emergency planning. What distinguishes terrorist acts is the use of threats and violence to
intimidate or coerce. Factors to consider in emergency planning include the following:
How do others perceive the mission of your organization in the following contexts?
• Political activities
• Business activities
• Economic activities
• Social responsibilities
How vulnerable are your critical resources from terrorist attack?
• Production machinery and equipment
• Mail and HVAC systems
• Electronic communication, power, data, and systems hardware
• Real estate and other physical property
• Finance and administrative transactions
• Employees at the workplace or at other locations
19
OR-OSHA’s emergency-planning rules
Do you need an emergency plan?
Your workplace must have an emergency plan if it does any of the following:
• Requires employees to evacuate the workplace during a fire emergency
• Uses a fixed fire-suppression system
• Complies with any of the following OR-OSHA rules:
1910.119 Process safety management for highly hazardous chemicals
1910.120 Hazardous waste operations and emergency response
1910.157 Portable fire extinguishers
1910.272 Grain handling facilities
1910.1047Ethylene oxide
1910.1050Methylenedianiline
1910.10511,3 Butadiene
Keep in mind... If your workplace has more than 10 employees, the plan must be in writing.
If your workplace has 10 or fewer employees, the plan doesn’t have to be written; however, you
must ensure that employees know what procedures they must follow to protect themselves in
an emergency.
20
A rule-by-rule summary
The following rules include OR-OSHA’s requirements for planning and responding to work-
place emergencies. Rules in bold include specific requirements for emergency and fire
prevention plans.
Exits and exit routes 437-002-0041 Requirements for exits that
employees use during an emergency.
Employee action plan 437-002-0042 All emergency action plans re-
quired by other OR-OSHA rules.
Requires a written plan for work-
places that have more than 10
employees; covers the written
requirements, requirements for
alarms, evacuations,and training.
Fire prevention plan 437-002-0043 All fire prevention plans required
by OR-OSHA rules. Requires a
written plan for workplaces that
have more than 10 employees;
covers the written requirements,
requirements for housekeeping,
training, and preventive mainte-
nance.
Fire brigades 1910.156 Organizational, training, and per-
sonal protective equipment require
ments for fire brigades established
by an employer.
Portable fire suppression equipment 1910.157 Requirements for placing, using,
maintaining, and testing portable
fire extinguishers for employee use.
1910.158 Requirements for standpipe and
hose systems.
Rule What it covers
21
Fixed fire suppression equipment 1910.159 Requirements for automatic
sprinkler systems.
1910.160 Requirements for fixed
extinguishing systems
1910.161 Requirements for dry chemical
fixed extinguishing systems.
1910.162 Requirements for gaseous agent
fixed extinguishing systems.
1910.163 Requirements for water, spray, and
foam fixed extinguishing systems.
Other fire protective systems 1910.164 Requirements for fire detectors
and fire detection systems.
1910.165 Requirements for employee alarm
systems.
Process safety management 1910.119 Requirements for controlling the
of highly hazardous chemicals release of toxic, reactive, flam-
mable, or explosive chemicals.
Requires an emergency plan.
Hazardous waste operations 1910.120 Requires an emergency plan for
and emergency response. employers engaged in cleanup
operations, operations at TSD
facilities, and employers who
respond to releases of hazardous
substances.
Personal protective equipment 1910.133 Requirements for eye and face
protection
1910.134 Requirements for respiratory
protection
1910.135 Requirements for head protection
1910.136 Requirements for foot protection
1910.138 Requirements for hand protection
Rule What it covers
22
Permit-required confined spaces 1910.146 Requirements for entry procedures,
rescue and emergency services.
Grain handling facilities 1910.272 Requirements for controlling
hazards that cause grain dust fires
and explosions. Requires an emer-
gency plan covering an employee
alarm system, evacuation proce-
dures, and employee training.
Toxic and hazardous substances 1910.1017 Requirements for controlling
employee exposure to vinyl chlo-
ride. Requires an emergency plan
for workplaces that use vinyl
chloride as a liquid or compressed
gas.
1910.1027 Requirements for controlling
employee exposure to cadmium
and cadmium compounds.
Requires an emergency plan,
including appropriate personal
protective equipment, for releases
of airborne cadmium.
1910.1030 Training requirements on the
appropriate actions employees
must take if they may be involved
in emergencies involving blood or
other potentially infectious
materials
1910.1044 Requirements for controlling
employee exposure to 1,
2-dibromo-3-chloropropane.
Requires an emergency plan.
1910.1045 Requirements for controlling
employee exposure to acryloni-
trile. Requires an emergency
plan at workplaces where liquid
acrylonitrile is present.
1910.1047 Requirements for controlling
employee exposure to ethylene
oxide. Requires an emergency
plan.
Rule What it covers
23
(Toxic and hazardous substances continued) 1910.1050 Requirements for controlling
employee exposure to
methylenedianiline. Requires
an emergency plan.
1910.1051 Requirements for controlling
employee exposure to
1,3-Butadiene. Requires an
emergency plan.
Hazard communication 1910.1200 Requirements for protecting em-
ployees who may be exposed to
hazardous chemicals, including
information on container warning
labels, material safety data sheets,
and training.
Medical services and first aid 437-002-0161 Requirements for workplace
first aid and emergency medical
services.
Rule What it covers
24
Where to find more information
Links to more information on planning for workplace emergencies.
• Emergency management guide for business and industry; Federal Emergency Management
Agency (FEMA), www.fema.gov/library/bizindex.htm
• How to Plan for Workplace Emergencies and Evacuations; U.S. Department of Labor
Occupational Safety and Health Administration, www.osha.gov
• Oregon Emergency Management; www.osp.state.or.us/oem
OR-OSHA Services
OR-OSHA offers a wide variety of safety-and-health services to employers and employees:
Consultative Services
• Offers no-cost on-site safety and health assistance to help Oregon employers recognize and correct
safety-and-health problems in their workplaces.
• Provides consultations in the areas of safety, industrial hygiene, ergonomics, occupational-safety-
and-health programs, new-business assistance, the Safety and Health Achievement Recognition
Program (SHARP), and the Voluntary Protection Program (VPP).
Enforcement
• Offers pre-job conferences for mobile employers in industries such as logging and construction.
• Provides abatement assistance to employers who have received citations and provides compliance
and technical assistance by phone.
• Inspects places of employment for occupational-safety-and-health-rule violations and investigates
workplace safety-and-health complaints and accidents.
Appeals, Informal Conferences
• Provides the opportunity for employers to hold informal meetings with OR-OSHA on workplace
safety-and-health concerns.
• Discusses OR-OSHA’s requirements and clarifies workplace safety or health violations.
• Discusses abatement dates and negotiates settlement agreements to resolve disputed citations.
Standards & Technical Resources
• Develops, interprets, and provides technical advice on safety-and-health standards.
• Provides copies of all OR-OSHA occupational-safety-and-health standards.
• Publishes booklets, pamphlets, and other materials to assist in the implementation of safety-and-
health standards and programs.
• Operates a Resource Center containing books, topical files, technical periodicals, a video and film
lending library, and more than 200 databases.
Public Education & Conferences
• Conducts conferences, seminars, workshops, and rule forums.
• Coordinates and provides technical training on topics like confined space, ergonomics, lockout/
tagout, and excavations.
• Provides workshops covering basic safety-and-health-program management, safety committees,
accident investigation, and job-safety analysis.
• Manages the Safety and Health Education and Training Grant Program, which awards grants to industrial
and labor groups to develop occupational-safety-and-health training materials for Oregon workers.
Portland
1750 NW Naito Parkway, Ste. 112
Portland, OR 97209-2533
(503) 229-5910
Consultation: (503) 229-6193
Salem
DAS Bldg. 1st Floor
1225 Ferry St. SE
Salem, OR 97310-1330
(503) 378-3274
Consultation: (503) 373-7819
Eugene
1140 Willagillespie, Ste. 42
Eugene, OR 97401-2101
(541) 686-7562
Consultation: (541) 686-7913
Bend
Red Oaks Square
1230 NE Third St., Ste. A-115
Bend, OR 97701-4374
(541) 388-6066
Consultation: (541) 388-6068
Medford
1840 Barnett Rd., Ste. D
Medford, OR 97504-8250
(541) 776-6030
Consultation: (541) 776-6016
Pendleton
721 SE Third St., Ste. 306
Pendleton, OR 97801-3056
(541) 276-9175
Consultation: (541) 276-2353
For more information, call the
OR-OSHA office nearest you.
(All phone numbers are voice and TTY.)
Salem Central Office
350 Winter St. NE, Rm. 430
Salem, OR 97301-3882
Phone: (503) 378-3272
Toll-free: (800) 922-2689
Fax: (503) 947-7461
en Español: (800) 843-8086
Web site: www.orosha.org
OR-OSHA440-3356 (8/02)

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What to consider in planning for workplace

  • 1.
  • 2. About this document Expecting the unexpected – What to consider in planning for workplace emergencies is an OR-OSHA Standards and Technical Resources Section publication. The author is Ellis Brasch. Thanks to Jerry Cotter, DCBS Office of Personnel Services and Reggie Robb, OR-OSHA, for their suggestions and helpful comments. Thanks to the following individuals for crafting the final document: • PatriciaYoung: OR-OSHA, layout and design • Dian Cox: DCBS Communications, editing and proofing If you have questions, suggestions, or comments about this document, please contact Ellis, (503) 947-7399, ellis.k.brasch@state.or.us.
  • 3. 1 Contents Why plan for workplace emergencies? Managing workplace emergencies .................................................................................... 3 The incident-management system .................................................................................... 4 An incident-management system for your workplace........................................................ 4 Developing an emergency plan Involve employees in the planning process ...................................................................... 6 Identify emergencies that could affect your workplace...................................................... 6 Establish a chain of command .......................................................................................... 7 Develop a policy and procedures for responding to emergencies .................................. 10 Planning considerations Accounting for employees ............................................................................................... 12 Alerting employees to an emergency .............................................................................. 12 Conducting employee rescues ........................................................................................ 12 Coordinating with multi-employer workplaces ................................................................. 12 Developing quick-response teams .................................................................................. 12 Educating employees about emergencies and evacuations ........................................... 13 Establishing evacuation exits .......................................................................................... 13 Providing medical assistance and first aid ...................................................................... 13 Recording critical employee information ......................................................................... 14 Reporting fires and other emergencies ........................................................................... 14 Selecting and using personal protective equipment........................................................ 14 Types of emergencies Earthquake ...................................................................................................................... 15 Explosion......................................................................................................................... 15 Fire .................................................................................................................................. 16 Hazardous-substance release ........................................................................................ 16 Medical ............................................................................................................................ 17 Weather-related event ..................................................................................................... 17 Threats of violence .......................................................................................................... 18 Terrorism ......................................................................................................................... 18 OR-OSHA’s emergency-planning rules Do you need an emergency plan? .................................................................................. 19 A rule-by-rule summary ................................................................................................... 20 Where to find more information Links to more information on planning for workplace emergencies ................................ 24
  • 4. 2
  • 5. 3 Why plan for workplace emergencies? When we think about workplace emergencies, if we think about them at all, it’s usually after we learn about them through the news. Workplace emergencies can happen at any time; to be prudent, we should prepare for them. Because it’s hard to think clearly during an emergency, it’s essential to plan your response. Emergency planning is the first step, and it can be challenging even if your workplace has few employees. You’ll need to determine what emergencies could affect your workplace, who will lead and make decisions during an emergency, and what procedures will ensure that employ- ees respond appropriately. These elements are the foundation of a workplace emergency plan. Emergency planning may not prevent emergencies, but it can protect lives, equipment, and property over the long term. This guide will help you plan for workplace emergencies so that you and your coworkers respond appropriately when an unlikely event happens. Does OR-OSHA require employers to have emergency plans? OR-OSHA requires most employers to have emergency plans. Those that have more than 10 employees must have written plans. Those that have 10 or fewer employees don’t have to put their plans in writing; however, they must ensure that their employees know what procedures to follow to protect themselves in an emergency. See Page 19 for more information on the compliance requirements.
  • 6. 4 Managing workplace emergencies The incident-management system You can learn much about planning for workplace emergencies from professional emergency responders. When someone calls 911 to report an emergency, he or she connects with a local network of fire, police, and other emergency service professionals who will respond as effi- ciently as possible. This network is part of a larger incident-management system that can respond to an emergency and accomplish the following: • Identify, locate, and determine the extent of the emergency. • Determine the resources necessary to manage and control the emergency. • Coordinate command-and-control responsibilities between police and fire departments, hospitals and other medical service providers, government agencies, and on-site responders. • Establish and maintain communication between on-scene emergency responders and other emergency service providers. • Provide for the safety of victims. An incident-management system for your workplace With thoughtful planning, you can create a small-scale version of the incident management system used by professional responders. Your workplace will be ready to respond to any emergency – from a heart attack to an earthquake – and manage it in the most effective, efficient way possible. The essential parts of this system are your employees, your emergency plan, communication and emergency-response equipment, and your workplace. Here’s how a workplace-incident management system might work during an emergency: Trained employees, operating under a chain of command and following procedures in the emergency plan, determine the nature and extent of the emergency. They determine whether an evacuation is necessary, carry out critical emergency-scene activities to ensure the safety of others at their workplace, and communicate with professional responders, sharing critical information about the nature of the emergency.
  • 7. 5 Critical elements of the incident-management system Employees involved in emergencey planning The workplace Emergency-response equipment Responders What the incident-management system does Identifies, locates, and determines the extent of the emergency. Determines the resources necessary to manage the emergency. Coordinates command and control responsibilities among police and fire departments, hospitals and other medical service providers, government agencies, and on-site responders. Establishes and maintains communication between on-scene emergency responders and other emergency service providers. Provides for the safety of victims and emergency responders. &« « Emergency-scene commander Emergency-scene coordinators Professional responders Workplace emergency plan Identifies emergencies that could affect the workplace Establishes a chain of command Develops emergency-response policy and procedures Emergency-awareness activities • Train employees • Identify workplace hazards • Test emergency-response equipment • Schedule regular emergency-response drills • Periodically evaluate the emergency plan’s effectiveness
  • 8. 6 Developing an emergency plan Your goal is to create an emergency plan that ensures the well-being of everyone at your workplace in the most effective, efficient manner possible. But if you’ve never had to respond to a workplace emergency, how do you begin? You begin by involving employees in the planning process, identifying emergencies that could affect your workplace, establishing an emergency chain of command, and developing emer- gency-response policy and procedures. Involve employees in the planning process Perhaps the most important element of emergency planning is getting employees involved in the planning process; when employees participate, they’ll take the plan seriously and be more likely to respond appropriately during an emergency. From the start, they should be aware that the purpose of the plan is to ensure their safety. • Form a team to help you develop the plan; ask for volunteers to join the team. • Review the plan with your employees to ensure that they know the procedures to follow to respond safely in an emergency. Each employee should have a copy of the plan or know where to obtain one. • Encourage employees to report workplace hazards and unsafe work practices that could contribute to an emergency. Identify emergencies that could affect your workplace Identify any external incident (outside your workplace) that could threaten employees or the public and any incident within your workplace that could cause an emergency. Examples include the following: • Earthquake: external • Explosion: external or internal • Fire: external or internal • Hazardous-substance release: external or internal • Medical: internal • Weather-related event: external • Threat of violence: external or internal Keep in mind... Electrical, heating and cooling, and telecommunication-system failures can disrupt workplace activities and contribute to emergencies. What effect would each have on your workplace? Human error also contributes to many workplace emergencies; are your employees trained to do their jobs safely?
  • 9. 7 Establish a chain of command A chain of command links one person with overall responsibility for managing an emergency to others responsible for carrying out specific emergency-response tasks. A chain of command establishes who’s in charge and ensures that everyone in the chain responds to emergencies in an organized way. At the top of the chain is the emergency scene commander, a trained employee who has overall responsibility for managing emergencies. Just below the emergency scene commander are the volunteer emergency scene coordinators. In an organization that has multiple buildings or workplaces, the chain of command might also include a facility manager, an emergency director, and other management units, as shown in illustration 1a. At many small- to medium-sized workplaces, the chain of command consists of an emergency scene commander and one or two volunteer emergency scene coordinators as shown in illustration 1b. The responsibilities of the emergency scene commander The emergency scene commander has overall command of a workplace emergency, including the following responsibilities: • Assessing incidents to determine if it’s necessary to order emergency response. • Supervising emergency scene coordinators’ activities during an emergency. • Coordinating the activities of professional responders such as ambulance, police, and fire departments. • Directing shutdown of critical workplace equipment or operations. • Determining if an evacuation is necessary and managing an evacuation. Keep in mind... The emergency scene commander should be an employee who has experi- ence managing others, assessing complex events, and making effective decisions under diffi- cult circumstances. The role of the emergency scene coordinators Emergency scene coordinators are responsible for coordinating other employees’ activities during an emergency (guiding them to appropriate exits and safe areas during an evacuation, for example) and for other emergency-response tasks for which they’ve volunteered and been properly trained.
  • 10. 8 Chain of command for a large workplace (100+ employees) Illustration 1a Illustration 1b Chain of command for a small workplace (20 or fewer employees) Facility manager Emergency director Emergency scene commander Emergency scene coordinator Emergency scene coordinator Emergency scene coordinator Emergency scene coordinator Emergency scene coordinator Security manager Safety director Maintenance manager Human resources manager Emergency scene commander Emergency scene coordinator Emergency scene coordinator At small workplaces, the chain of command may consist of an emergency scene commander and only one or two emergency coordinators.
  • 11. 9 Generally, each coordinator should be responsible for about 20 employees within a designated work area, as shown in the following table. Number of emergency-scene responders for typical workplaces Total employees in Emergency scene Emergency scene workplace commander coordinator 11-19 1 1 20-49 1 1-2 50-99 1 2-5 100-249 1 5-12 250+ 1 12+ Emergency scene coordinators must know how to respond to all emergencies identified in your emergency plan, the evacuation procedures for your workplace, and how to use emer- gency communication equipment. They should also know CPR, first aid, and how to respond to threats of violence. Their primary responsibilities include the following: • Checking rooms and other enclosed spaces for employees who may be trapped or unable to evacuate during an emergency. • Knowing who may need assistance during an evacuation and how to assist them. • Coordinating the emergency activities of employees. • Ensuring that employees understand how to respond to workplace emergencies. • Knowing the workplace layout, appropriate escape routes, and areas that employees must not enter during an evacuation. • Verifying that employees are in designated safe areas after an evacuation. Keep in mind... Establishing a chain of command minimizes confusion during an emer- gency. An effective chain of command helps ensure that responders manage an emergency in the most efficient way possible.
  • 12. 10 Develop a policy and procedures for responding to emergencies The policy Create a short written policy that states the purpose of the plan and emphasizes that you’re committed to ensuring the safety of employees and others at your workplace during an emer- gency. The following is an example. It is the policy of this organization to protect employees from physical harm, harass- ment, and intimidation. To provide a safe working environment for all employees, this organization is committed to establishing an effective emergency plan. The plan is based on an incident management system (IMS) that consists of volunteer employees trained to respond to any workplace emergency. The system is modeled on the IMS system used by fire, police, and emergency medical-service responders. It provides for overall command and control of any emergency incident. It improves communication between IMS personnel and the fire, police, and medical personnel who respond to a call for help. And it provides appropriate emergency assistance during the first few minutes it takes for emergency responders to arrive. The procedures Procedures are instructions for accomplishing specific tasks. Emergency procedures are important because they tell employees exactly what to do to ensure their safety during an emergency. If your workplace has more than 10 employees, your emergency plan must de- scribe in writing how you will accomplish each of the following tasks. • Report emergencies to local fire and police departments. • Inform the emergency chain of command of an emergency. • Warn employees about an emergency. • Conduct an orderly, efficient workplace evacuation. • Assist employees, with disabilities or limited English-speaking skills during an evacuation. • Shut down critical equipment, operate fire extinguishers, and perform other essential services during an evacuation. • Account for employees at a designated safe area after an evacuation. • Perform rescue and first aid activities that may be necessary during an emergency. Keep in mind... If your workplace has 10 or fewer employees, you don’t have to put these procedures in writing; however, you must ensure that employees know what procedures they must follow to protect themselves. Other critical information Include the following in your procedures: • The names of the emergency scene commander, the emergency scene coordinators, and others responsible for carrying out the plan, and how to contact them during an emergency. • The name of the person who has the authority to order a workplace evacuation (typically, the emergency scene commander). • The names and phone numbers of those who understand the emergency plan and will inform others about it (typically the emergency scene commander and the emergency scene coordinators).
  • 13. 11 The emergency planning process Identify possible incidents Develop procedures Your workplace emergency plan Involve employees1 Establish a chain of command 2 3 4 5 Emergency scene coordinator Emergency scene commander Emergency scene coordinator Emergency scene coordinator
  • 14. 12 Planning considerations Accounting for employees after an evacuation Designate a meeting area a safe distance away from the emergency site and ensure that em- ployees know they must meet there after they evacuate the workplace. An emergency scene coordinator should take a roll call to identify employees not present. Keep in mind... You’ll need to determine what information or assistance employees may need if they can’t return to the workplace after an evacuation. Alerting employees to an emergency You can use a public address system, portable radio, an alarm, or any other means that you know will reach and warn all employees. Alarms must be distinctive, be recognizable by all employees, and have a back-up power supply in case the primary power fails. Keep in mind... You may need alarms that employees can hear and see. Conducting employee rescues It takes more than good intentions to save lives. Would-be rescuers can endanger themselves and those they are trying to rescue. During most emergencies, leave rescue work to profes- sional responders who are appropriately trained and equipped. The exceptions? A catastro- phe, such as a severe earthquake, may delay professional emergency responders for hours or days. Also, jobs such as handling hazardous substances or working in confined spaces could result in emergencies for which fire or police departments are not trained. Find out what kind of emergencies local responders are trained and equipped to respond to. If they are unable to respond to emergencies unique to your workplace, your employees must be trained and able to respond promptly. Coordinating with multi-employer workplaces If you share a building with other employers, consider working with them to develop a build- ing-wide emergency plan. If a building-wide plan isn’t feasible, you should ensure that your plan doesn’t conflict with the plans of the other employers in the building. Developing quick-response teams A quick-response team consists of volunteer employees trained to handle workplace incidents that require immediate action, such as medical emergencies, threatening or violent people, and hazardous-substance releases. Consider the following in developing quick response teams. • Types of incidents that require immediate action • Roles and responsibilities of team members • Communication and response procedures for the team
  • 15. 13 Educating employees about emergencies and evacuations To protect themselves during an emergency, all employees must understand the following elements of their emergency plan: • The roles of the emergency scene commander and coordinators. • How to respond to threats and intimidation. • The method(s) for warning employees of emergencies. • The method for contacting employees’ next of kin after an emergency. • The procedure for summoning emergency responders. • The location of safe meeting areas. • How to respond to an emergency and to an order to evacuate. Educate new employees about the emergency plan when you hire them and keep all employ- ees informed about any changes to the plan. Train emergency scene coordinators in first aid and CPR, bloodborne-pathogen protection, and how to use rescue equipment. Schedule regular drills so that employees can practice. Include outside fire and police depart- ments in the drills when possible. Evaluate the effectiveness of each drill and identify activities that need strengthening. Share the results with all employees. When a workplace emergency requires an evacuation, all employees must know to leave, what emergency exits to take, and where to meet. Employees may also need to know how to shut down critical equipment during an evacuation. Establishing evacuation exits Your workplace should have a primary evacuation exit and an alternate exit. Post diagrams showing the evacuation routes and the exits where all employees will see them. Identify the exits and the exit routes in your plan. Characteristics of exits: • They’re clearly marked, well lit, and visible under emergency conditions. • They’re wide enough to accommodate employees during an evacuation. • They’re unobstructed and clear of debris at all times. • They’re unlikely to expose employees to other hazards. Keep in mind... An essential part of your emergency plan is an evacuation diagram – a floor plan of your building that shows evacuation exits and describes the emergency evacuation procedure. Mark the exit routes on the diagram so that they are easy to see. Providing medical assistance and first aid Is there a nearby emergency clinic or hospital that will admit victims of emergencies from your workplace? If not, make sure that emergency scene coordinators have appropriate first-aid training and supplies. The American Red Cross, insurance companies, and fire departments usually offer such training.
  • 16. 14 Recording critical employee information After a medical emergency, an employee may be unable to contact next of kin or other relatives. You should have access to employees’ home telephone numbers, the names and telephone numbers of family members they want you to contact, physician names and phone numbers, and information employees give you about their medical conditions or medications. Many employers keep this information with employees’ permanent employment records and update it yearly. Reporting fire and other emergencies Your emergency plan must have a procedure for reporting fires and other emergencies to professional responders. Always report fires by calling 911. Fires are generally not reported to fire departments by fire alarms; most fire alarms warn only building occupants. Keep in mind... The emergency scene commander should stay in a safe location to relay relevant information to professional emergency responders. Selecting and using personal protective equipment Personal protective equipment includes clothing and equipment that protects emergency responders against specific hazards. Examples include work gloves, goggles, hard hats, and respirators. Properly used, personal protective equipment offers protection against a hazard but doesn’t eliminate the hazard. If it fails or isn’t appropriate for a particular task, the user risks exposure. Appropriate, effective protection depends on selecting, wearing, and using the equipment properly – which can be challenging. The following steps highlight one procedure for selecting personal protective equipment. Step Action 1. Identify emergency-related hazards for which personal protective equipment may be necessary; for example, those responding to medical emergencies need protection from bloodborne pathogens. 2. Determine which personal protective equipment will protect users from the hazards; for example, latex gloves and face shields may be necessary to protect responders from bloodborne pathogens. 3. Determine who will use the equipment; it’s critical that the equipment fit the user and not cause allergic reactions or other health problems. 4. Determine the conditions under which responders will use the equipment; the equipment must not fail under those conditions. 5. Ensure that emergency responders know how to used the equipment. Whether they’re wearing hard hats or atmosphere-supplying respirators, responders must know how the equipment will protect them and when it won’t protect them. Responders must know how to wear, use, and maintain the equipment, and how to discard contaminated equipment.
  • 17. 15 Types of emergencies This section highlights emergencies that could affect workplaces in the Pacific Northwest and summarizes what to do when responding to them. Consider factors such as workplace size and location, number of employees, and the nature of their work in determining how to respond. Earthquake During an earthquake, people in most workplaces are at greatest risk from collapsing ceilings, windows, light fixtures, and other falling objects. If you’re indoors, the safest response is to take cover under sturdy furniture or to brace yourself against an inside wall. Stay away from windows, skylights, bookcases, and other heavy objects. Protect your head and neck. What to do • If indoors, stay there. Take cover under sturdy furniture or against an inside wall. • Do not use elevators. • Stay away from windows, skylights, and other objects that could fall. • Use stairways to leave the workplace if ordered to evacuate by the incident scene com- mander. • Be ready to rescue victims; professional responders may not be able to respond; remove victims to a triage area if possible. Explosion Any workplace that handles, stores, or processes flammable gasses, liquids, and solids is vulnerable. Explosions offer no warnings, causing disorganization and panic. What to do • Try to establish communication with emergency scene coordinators. • Assess damage to the workplace and estimate human casualties. • Administer first aid if it’s safe to do so. • Do not use elevators. • Evacuate following an established procedure.
  • 18. 16 Fire Invite a local fire department representative to your workplace to help you identify fire hazards and to discuss how your workplace should respond to a fire. It’s the byproducts of fire – smoke and fire gasses – that kill. A quick, orderly evacuation is the most effective response to an out- of-control fire. What to do • Pull the fire alarm. • Call 911; tell the dispatcher the workplace location and the nature of the emergency. • Inform an emergency scene coordinator. • Do not use elevators. • Permit only trained responders to use fire extinguishers. Keep in mind... If you permit emergency scene coordinators or other employees to use fire extinguishers, train them or ensure that they are trained and experienced in using them. Hazardous-substance release Hazardous substances include solvents, pesticides, paints, adhesives, petroleum products, and heavy metals – any substance hazardous to health. Even if your workplace doesn’t use hazardous substances, could it be affected by a nearby release or an accident on a local free- way? If so, make sure your emergency plan describes how the emergency scene commander and coordinators will respond and notify fire and police departments. What to do • Inform the emergency scene commander. • Evacuate the area surrounding the release. • Call 911; tell the dispatcher the workplace location and the nature of the emergency. If your workplace uses hazardous chemicals, OR-OSHA’s hazard communication rule requires you to inventory them, keep the manufacturer-supplied material safety data sheets, label the chemical containers, and train employees to protect themselves from the chemicals’ hazards. See 1910.1200, Hazard communication for OR-OSHA’s requirements. If your workplace is involved in hazardous-waste operations or responds to emergencies involving hazardous substances, you must have a written plan that describes how you will respond to hazardous-substance emergencies. See 1910.120, Hazardous waste operations and emergency response for OR-OSHA’s requirements. If employees must wear personal protective equipment during an emergency – chemical suits, gloves, hoods, boots, or respirators, for example – make sure that equipment will be available when they need it, that it fits them, and that they know how to use it. See 1910.134-1910.138 Personal protective and life saving equipment for OR-OSHA’s requirements.
  • 19. 17 Medical The most likely workplace emergency is a medical emergency. A serious medical emergency such as cardiac arrest requires immediate attention – response time is critical. It’s essential that medical first responders know how to perform first aid and CPR. What to do • Call 911. Tell the dispatcher the workplace location and the nature of the emergency. • Do not move the victim. • Notify an emergency scene coordinator for CPR or other first-aid tasks. • Inform the emergency scene commander. • Assist professional medical responders when they arrive. • Inform the victim’s supervisor. Consider purchasing an automatic external defibrillator (AED) to treat victims in cardiac arrest. Until recently, AEDs were used primarily in hospitals and ambulances. Now they’re portable, more affordable, and can be used by just about anyone after a short training ses- sion. Weather-related event Floods, wind, thunderstorms, and snow are likely to be the cause of weather-related work- place emergencies in Oregon. Many communities experience floods following warm spring rain. Winter storms often bring strong winds, freezing rain, and snow that can cause struc- tural damage and power outages. What to do • Wait for instructions from the emergency scene commander; a power failure will slow communication. • Tune a battery-powered radio to a station that broadcasts local news. • Do not evacuate the workplace unless ordered to do so.
  • 20. 18 Threats of violence Threats of violence may be delivered in any form: face-to-face, by fax, e-mail, phone, or in writing. Threats can be directed toward the workplace or toward a specific person. Police departments, mental health professionals, and employee-assistance program counselors offer prevention information, security inspections, and employee training that help reduce the risk of workplace violence. What to do • Inform an emergency scene coordinator. • Activate a silent alarm if your workplace has one. • Isolate the threatening person if it’s possible to do so safely. • Inform the emergency scene commander. • Bomb threats: Take threats seriously.Don’t use fire alarms or phones in the building – they generate radio waves that could trigger a bomb. If someone finds a package that may contain, or that may be, a bomb, he or she should note its size, shape, and whether it emits a sound, then notify the emergency scene commander. Call 911 from outside the building to report the emergency and determine if an evacuation is necessary. Use a communication method that doesn’t generate radio waves to order the evacuation. Consider offering threat-management training to one or more emergency scene coordinators and creating a threat quick-response team. Terrorism Although terrorist acts pose minimal risks to most workplaces, the devastating effects of recent acts have changed the perception of a “secure workplace” and added a new dimension to emergency planning. What distinguishes terrorist acts is the use of threats and violence to intimidate or coerce. Factors to consider in emergency planning include the following: How do others perceive the mission of your organization in the following contexts? • Political activities • Business activities • Economic activities • Social responsibilities How vulnerable are your critical resources from terrorist attack? • Production machinery and equipment • Mail and HVAC systems • Electronic communication, power, data, and systems hardware • Real estate and other physical property • Finance and administrative transactions • Employees at the workplace or at other locations
  • 21. 19 OR-OSHA’s emergency-planning rules Do you need an emergency plan? Your workplace must have an emergency plan if it does any of the following: • Requires employees to evacuate the workplace during a fire emergency • Uses a fixed fire-suppression system • Complies with any of the following OR-OSHA rules: 1910.119 Process safety management for highly hazardous chemicals 1910.120 Hazardous waste operations and emergency response 1910.157 Portable fire extinguishers 1910.272 Grain handling facilities 1910.1047Ethylene oxide 1910.1050Methylenedianiline 1910.10511,3 Butadiene Keep in mind... If your workplace has more than 10 employees, the plan must be in writing. If your workplace has 10 or fewer employees, the plan doesn’t have to be written; however, you must ensure that employees know what procedures they must follow to protect themselves in an emergency.
  • 22. 20 A rule-by-rule summary The following rules include OR-OSHA’s requirements for planning and responding to work- place emergencies. Rules in bold include specific requirements for emergency and fire prevention plans. Exits and exit routes 437-002-0041 Requirements for exits that employees use during an emergency. Employee action plan 437-002-0042 All emergency action plans re- quired by other OR-OSHA rules. Requires a written plan for work- places that have more than 10 employees; covers the written requirements, requirements for alarms, evacuations,and training. Fire prevention plan 437-002-0043 All fire prevention plans required by OR-OSHA rules. Requires a written plan for workplaces that have more than 10 employees; covers the written requirements, requirements for housekeeping, training, and preventive mainte- nance. Fire brigades 1910.156 Organizational, training, and per- sonal protective equipment require ments for fire brigades established by an employer. Portable fire suppression equipment 1910.157 Requirements for placing, using, maintaining, and testing portable fire extinguishers for employee use. 1910.158 Requirements for standpipe and hose systems. Rule What it covers
  • 23. 21 Fixed fire suppression equipment 1910.159 Requirements for automatic sprinkler systems. 1910.160 Requirements for fixed extinguishing systems 1910.161 Requirements for dry chemical fixed extinguishing systems. 1910.162 Requirements for gaseous agent fixed extinguishing systems. 1910.163 Requirements for water, spray, and foam fixed extinguishing systems. Other fire protective systems 1910.164 Requirements for fire detectors and fire detection systems. 1910.165 Requirements for employee alarm systems. Process safety management 1910.119 Requirements for controlling the of highly hazardous chemicals release of toxic, reactive, flam- mable, or explosive chemicals. Requires an emergency plan. Hazardous waste operations 1910.120 Requires an emergency plan for and emergency response. employers engaged in cleanup operations, operations at TSD facilities, and employers who respond to releases of hazardous substances. Personal protective equipment 1910.133 Requirements for eye and face protection 1910.134 Requirements for respiratory protection 1910.135 Requirements for head protection 1910.136 Requirements for foot protection 1910.138 Requirements for hand protection Rule What it covers
  • 24. 22 Permit-required confined spaces 1910.146 Requirements for entry procedures, rescue and emergency services. Grain handling facilities 1910.272 Requirements for controlling hazards that cause grain dust fires and explosions. Requires an emer- gency plan covering an employee alarm system, evacuation proce- dures, and employee training. Toxic and hazardous substances 1910.1017 Requirements for controlling employee exposure to vinyl chlo- ride. Requires an emergency plan for workplaces that use vinyl chloride as a liquid or compressed gas. 1910.1027 Requirements for controlling employee exposure to cadmium and cadmium compounds. Requires an emergency plan, including appropriate personal protective equipment, for releases of airborne cadmium. 1910.1030 Training requirements on the appropriate actions employees must take if they may be involved in emergencies involving blood or other potentially infectious materials 1910.1044 Requirements for controlling employee exposure to 1, 2-dibromo-3-chloropropane. Requires an emergency plan. 1910.1045 Requirements for controlling employee exposure to acryloni- trile. Requires an emergency plan at workplaces where liquid acrylonitrile is present. 1910.1047 Requirements for controlling employee exposure to ethylene oxide. Requires an emergency plan. Rule What it covers
  • 25. 23 (Toxic and hazardous substances continued) 1910.1050 Requirements for controlling employee exposure to methylenedianiline. Requires an emergency plan. 1910.1051 Requirements for controlling employee exposure to 1,3-Butadiene. Requires an emergency plan. Hazard communication 1910.1200 Requirements for protecting em- ployees who may be exposed to hazardous chemicals, including information on container warning labels, material safety data sheets, and training. Medical services and first aid 437-002-0161 Requirements for workplace first aid and emergency medical services. Rule What it covers
  • 26. 24 Where to find more information Links to more information on planning for workplace emergencies. • Emergency management guide for business and industry; Federal Emergency Management Agency (FEMA), www.fema.gov/library/bizindex.htm • How to Plan for Workplace Emergencies and Evacuations; U.S. Department of Labor Occupational Safety and Health Administration, www.osha.gov • Oregon Emergency Management; www.osp.state.or.us/oem
  • 27. OR-OSHA Services OR-OSHA offers a wide variety of safety-and-health services to employers and employees: Consultative Services • Offers no-cost on-site safety and health assistance to help Oregon employers recognize and correct safety-and-health problems in their workplaces. • Provides consultations in the areas of safety, industrial hygiene, ergonomics, occupational-safety- and-health programs, new-business assistance, the Safety and Health Achievement Recognition Program (SHARP), and the Voluntary Protection Program (VPP). Enforcement • Offers pre-job conferences for mobile employers in industries such as logging and construction. • Provides abatement assistance to employers who have received citations and provides compliance and technical assistance by phone. • Inspects places of employment for occupational-safety-and-health-rule violations and investigates workplace safety-and-health complaints and accidents. Appeals, Informal Conferences • Provides the opportunity for employers to hold informal meetings with OR-OSHA on workplace safety-and-health concerns. • Discusses OR-OSHA’s requirements and clarifies workplace safety or health violations. • Discusses abatement dates and negotiates settlement agreements to resolve disputed citations. Standards & Technical Resources • Develops, interprets, and provides technical advice on safety-and-health standards. • Provides copies of all OR-OSHA occupational-safety-and-health standards. • Publishes booklets, pamphlets, and other materials to assist in the implementation of safety-and- health standards and programs. • Operates a Resource Center containing books, topical files, technical periodicals, a video and film lending library, and more than 200 databases. Public Education & Conferences • Conducts conferences, seminars, workshops, and rule forums. • Coordinates and provides technical training on topics like confined space, ergonomics, lockout/ tagout, and excavations. • Provides workshops covering basic safety-and-health-program management, safety committees, accident investigation, and job-safety analysis. • Manages the Safety and Health Education and Training Grant Program, which awards grants to industrial and labor groups to develop occupational-safety-and-health training materials for Oregon workers. Portland 1750 NW Naito Parkway, Ste. 112 Portland, OR 97209-2533 (503) 229-5910 Consultation: (503) 229-6193 Salem DAS Bldg. 1st Floor 1225 Ferry St. SE Salem, OR 97310-1330 (503) 378-3274 Consultation: (503) 373-7819 Eugene 1140 Willagillespie, Ste. 42 Eugene, OR 97401-2101 (541) 686-7562 Consultation: (541) 686-7913 Bend Red Oaks Square 1230 NE Third St., Ste. A-115 Bend, OR 97701-4374 (541) 388-6066 Consultation: (541) 388-6068 Medford 1840 Barnett Rd., Ste. D Medford, OR 97504-8250 (541) 776-6030 Consultation: (541) 776-6016 Pendleton 721 SE Third St., Ste. 306 Pendleton, OR 97801-3056 (541) 276-9175 Consultation: (541) 276-2353 For more information, call the OR-OSHA office nearest you. (All phone numbers are voice and TTY.) Salem Central Office 350 Winter St. NE, Rm. 430 Salem, OR 97301-3882 Phone: (503) 378-3272 Toll-free: (800) 922-2689 Fax: (503) 947-7461 en Español: (800) 843-8086 Web site: www.orosha.org