How to Inspire Your People to Work Safe

Steve Wise
Steve WiseAmerican Red Cross - Volunteer at RETIRED - Enjoying Life and Helping Others
How to Inspire Your People to Work Safe ,[object Object],Steve Wise                                December 2010,[object Object]
How to Inspire Your People to Work Safe,[object Object],Workplace Safety – can impact so much & so many.,[object Object],Not only does it involve keeping your Employees Safe in carrying out their responsibilities – but it also impacts the Efficiency, Cost, and Quality of your work operations.   ,[object Object],In addition – you are directly impacting the Families of your People – by being able to send them home where they can enjoy a normal life and be able to continue to provide for their Family’s well being. ,[object Object]
How to Inspire Your People to Work Safe,[object Object],During my Career –I have been able to serve as both a Plant Safety Leader and now a Safety Leader at my organization’s HQ Level.,[object Object],Along my way, I have found my Safety Positions to be one of my most rewarding jobs that I ever held – but they have also provided several painful moments when Injuries occurred to my People.,[object Object],Workplace Safety is in my Blood – I have a strong Passion for it – I take it very seriously – I show others that I cherish being responsible for their Safety.,[object Object]
How to Inspire Your People to Work Safe,[object Object],[object Object]
Not only must it be our responsibility – but it should also be our passion.
This presentation is offered to other Safety Leaders – on what I have found to be successful in getting my People to Work Safe...along my way.,[object Object]
Find Ways to Make Safety Important to Your People
Walk Your Safety Talk
Include Your People as Part of Your Safety Efforts
Inspiring Safety via Communications
Using Discipline & Recognition to Inspire Safety
Always Look for Something New
Safety Cannot Be Taken for Granted ,[object Object]
Workplace Safety Starts with You,[object Object],I am a firm believer that the Safety Leader –  is one            of the most critical elements of success to the Safety      of an Organization and its People.,[object Object],I believe that a Safety Leader –,[object Object],[object Object]
Should continually search to find ways to make Safety important to the Organization and its People.
Provides various avenues that provide “Safety Takeaways” to the Organization and its People that they can use to help ensure their Workplace Safety.,[object Object]
Workplace Safety Starts with You,[object Object],EXAMPLE:  If you as the Safety Leader walk past an Unsafe Act such as the one pictured here –,[object Object],[object Object]
Staying out of the way and allowing “productive work” to continue
Taking no immediate   action(s) to stop or correct the Unsafe PracticeWhat does your non-action communicate to your People?,[object Object]
Workplace Safety Starts with You,[object Object],The following are my recommendations on what are the critical characteristics of a strong Safety Leader –,[object Object],[object Object]
BE CONSISTENT – With your Safety efforts.  Apply whatever you do evenly and across the board.  Do not show any type of favoritism or partiality with Safety.
PROVIDE SAFETY THAT CAN BE USED – Safety Efforts that you provide – must benefit your People.  Not only must they enable your People to work safe / safer – but they must be accepted and used by your People.,[object Object]
EMPLOY “SAFETY EYES” – By this I mean getting your People to be an extension of you.  It is much more beneficial if all of your People are watching for and correcting unsafe work practices than just you.
KEEP YOUR SAFETY EFFORTS FRESH – By using current day technology, conducting interactive training, soliciting Employee input and recommendations, etc.  Keep your People engaged and active in your efforts.,[object Object]
WORKPLACE SAFETY IS A TEAM UNDERTAKING – As the Safety Leader – one of your critical missions is to conduct your efforts in a Team fashion.
You are responsible for your People’s Safety – therefore your Safety Efforts should be reflective of what they do and addressing the Safety Hazards that they face.  Know what they are experiencing.,[object Object]
Find Ways to Make Safety Important to Your People,[object Object],One thing that         has amazed me in my Safety Efforts –  is how many People in general – do not     think about their Safety when performing their Job Responsibilities.,[object Object]
Find Ways to Make Safety Important to Your People,[object Object],[object Object]
In order to be successful with this effort – I feel that as a Safety Leader – you must reach out and find ways to make Workplace Safety important to your People.
You must conduct your efforts so that your People think of Safety before they act and perform their tasks.
They must be aware of why Safety must be Important to them & know what are the Negative Consequences.,[object Object]
Find Ways to Make Safety Important to Your People,[object Object]
Find Ways to Make Safety Important to Your People,[object Object],From a Personal standpoint – your People should know what and how an Injury can impact them directly –,[object Object],[object Object]
Reduced Wages – Delays in Lost Time Benefits kicking in, not matching Normal Pay, Benefits running out, etc.
Family Impact – Time spent going to and waiting in Doctor’s Office and Rehab, Not being able to participate in normal day events, etc. ,[object Object]
ANNUAL W/C $:  Assuming an Organization with 300 Employees = 40 hrs/wkx 52 wks = 2,080 Annual Hours x 300 Employees x $2.42 WC/Hr = $1,510,080 Annually
ANNUAL EMPLOYEE COST:  2,080 Annual Hrs x $15.00 / Hr x 1.5 Wages & Benefits & Taxes = $46,800
W/C COST vs. PEOPLE:  $1,510,080 / $46,800 = 32 Jobs – which means that W/C Costs just over 10% of the Workforce,[object Object]
Walk Your Safety Talk,[object Object],As the ,[object Object],Safety Leader ,[object Object],of your ,[object Object],Organization – ,[object Object],you must spend,[object Object],time on the,[object Object],Workplace Floor,[object Object],with your ,[object Object],People,[object Object]
Walk Your Safety Talk,[object Object],As the Safety Leader of your Organization / Location –  you need to see how your People work and the:,[object Object],[object Object]
PROCEDURES that they follow
TOOLS & EQUIPMENT that they use
DIFFICULTIES that they face in Working and Safely
CONDITIONS that they work in and under
CHALLENGES that they face in completing their duties
RISKS that they take,[object Object]
And the Safety Performance of your People.
My recommendation is that you spend anywhere from 1/3 to 1/2  of your Time where the action is. How much,[object Object],Time do You,[object Object],need to,[object Object],spend in the,[object Object],Workplace?,[object Object],YOU MUST KNOW WHAT YOUR PEOPLE ARE EXPERIENCING IN PERFROMING THEIR DUTIES & AND HOW THEY ARE PERFORMING THEM.,[object Object]
Walk Your Safety Talk,[object Object],As a Safety Leader – I would often walk my Shop Floor observing and talking to my People –,[object Object],[object Object]
Note whether they feel confident and are efficient at completing their tasks.
Ask them if they have been sufficiently Trained.
Are they using the proper PPE, Tools, &  Equipment.
Have them point out to you the Hazards that they face in performing their jobs.
And ask them what they do to protect themselves from such Job Hazards.,[object Object]
Encourage and be prepared for frank answers.
Be also prepared to do something about them.
Don’t Be a Safety Cop– I have known individuals that love to walk around and find their People doing something unsafe so that they can penalize them.
Such action in No Way helps to promote Safety.
If you see someone doing something unsafe – stop them and show them how to Safely perform.,[object Object]
NOTE PAD – If you take time during your Safety Walks to talk to your People – you can rest assured that they will give you Safety Items to do.
But to be successful with this effort – you must spend time to act on what your People tell or ask you, and
Then advise them of what you did with their requests.
CAMERA – I feel that a Camera is critical to a Safety Leader – but you must know how to use it to promote Safety.
Taking pictures of your People performing their operations – can be used as a Learning Tool, Employee Recognition, compose Safety Training Material, or help you to deal with Workplace Safety Hazards.,[object Object]
Walk Your Safety Talk,[object Object],Shop Floor Safety Walks (con’t) –,[object Object],[object Object]
By this I do not mean that you must be able to actually perform their duties – but you should have a general knowledge of what they do.
When walking – ask them to describe to you what they do, what hazards they face, etc.
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How to Inspire Your People to Work Safe

  • 1.
  • 2.
  • 3.
  • 4.
  • 5. Not only must it be our responsibility – but it should also be our passion.
  • 6.
  • 7. Find Ways to Make Safety Important to Your People
  • 9. Include Your People as Part of Your Safety Efforts
  • 10. Inspiring Safety via Communications
  • 11. Using Discipline & Recognition to Inspire Safety
  • 12. Always Look for Something New
  • 13.
  • 14.
  • 15. Should continually search to find ways to make Safety important to the Organization and its People.
  • 16.
  • 17.
  • 18. Staying out of the way and allowing “productive work” to continue
  • 19.
  • 20.
  • 21. BE CONSISTENT – With your Safety efforts. Apply whatever you do evenly and across the board. Do not show any type of favoritism or partiality with Safety.
  • 22.
  • 23. EMPLOY “SAFETY EYES” – By this I mean getting your People to be an extension of you. It is much more beneficial if all of your People are watching for and correcting unsafe work practices than just you.
  • 24.
  • 25. WORKPLACE SAFETY IS A TEAM UNDERTAKING – As the Safety Leader – one of your critical missions is to conduct your efforts in a Team fashion.
  • 26.
  • 27.
  • 28.
  • 29. In order to be successful with this effort – I feel that as a Safety Leader – you must reach out and find ways to make Workplace Safety important to your People.
  • 30. You must conduct your efforts so that your People think of Safety before they act and perform their tasks.
  • 31.
  • 32.
  • 33.
  • 34. Reduced Wages – Delays in Lost Time Benefits kicking in, not matching Normal Pay, Benefits running out, etc.
  • 35.
  • 36. ANNUAL W/C $: Assuming an Organization with 300 Employees = 40 hrs/wkx 52 wks = 2,080 Annual Hours x 300 Employees x $2.42 WC/Hr = $1,510,080 Annually
  • 37. ANNUAL EMPLOYEE COST: 2,080 Annual Hrs x $15.00 / Hr x 1.5 Wages & Benefits & Taxes = $46,800
  • 38.
  • 39.
  • 40.
  • 42. TOOLS & EQUIPMENT that they use
  • 43. DIFFICULTIES that they face in Working and Safely
  • 44. CONDITIONS that they work in and under
  • 45. CHALLENGES that they face in completing their duties
  • 46.
  • 47. And the Safety Performance of your People.
  • 48.
  • 49.
  • 50. Note whether they feel confident and are efficient at completing their tasks.
  • 51. Ask them if they have been sufficiently Trained.
  • 52. Are they using the proper PPE, Tools, & Equipment.
  • 53. Have them point out to you the Hazards that they face in performing their jobs.
  • 54.
  • 55. Encourage and be prepared for frank answers.
  • 56. Be also prepared to do something about them.
  • 57. Don’t Be a Safety Cop– I have known individuals that love to walk around and find their People doing something unsafe so that they can penalize them.
  • 58. Such action in No Way helps to promote Safety.
  • 59.
  • 60. NOTE PAD – If you take time during your Safety Walks to talk to your People – you can rest assured that they will give you Safety Items to do.
  • 61. But to be successful with this effort – you must spend time to act on what your People tell or ask you, and
  • 62. Then advise them of what you did with their requests.
  • 63. CAMERA – I feel that a Camera is critical to a Safety Leader – but you must know how to use it to promote Safety.
  • 64.
  • 65.
  • 66. By this I do not mean that you must be able to actually perform their duties – but you should have a general knowledge of what they do.
  • 67. When walking – ask them to describe to you what they do, what hazards they face, etc.
  • 68. Such will give you an indication of how well that they know their Jobs.
  • 69.
  • 70. Whether it be due to seeing things so often it becomes 2nd nature – or not having the right expertise / perspective to see anything different.
  • 71.
  • 72.
  • 73.
  • 74.
  • 75. As a Supervisor, Manager, or Safety Leader – you can direct Your People to perform their Jobs Safely.
  • 76.
  • 77. SAFETY COMMITTEES – Make a point to form and use such Safety Groups – who should meet on a regular basis – to undertake various Safety Issues & Concerns of your Location.
  • 78.
  • 79. SAFETY AUDITORS – If you employ the use of SA’s – include a representation of your People. They can very well offer different perspectives on various matters.
  • 80.
  • 81. HARVEST & SHARE BEST PRACTICES – As a Safety Leader when performing your Safety Walks and Talks – I would bet that you will see or hear of a possible “Best Work Practice.”
  • 82. Not only must you be able to identify – but you must verify that it is one worthy of –and can be truly used as a Best Practice.
  • 83.
  • 84. Tooling Purchases – If you are needing to purchase various T&E for your workforce – have them be part of the Selection process.
  • 85.
  • 86.
  • 87.
  • 88.
  • 89. Is to give them something that they CAN USE.
  • 90. That pertains to WHAT THEY DO.
  • 91. And BENEFITS them in some way to work Safer.
  • 92. You should now be asking what was the purpose of the Picture on the preceding Page.
  • 93.
  • 94.
  • 95. LIVE & LEARN EXAMPLES – are summaries of various matters from other Organizations or Sources – which can be used to educate and warn your People of like conditions.
  • 96. SAFETY SCORECARDS – is an internal summary report on how the Location / Organization is doing in terms of Safety Performance.
  • 97. Lagging Indicators –Incident Rate, W/C Cost per Hour, etc.
  • 98. Leading Indicators –# of Near Miss Reported, # of Safety Audits Performed and Exceptions Completed, etc.
  • 99.
  • 100. Maximize Their Safety Time – It is common place in many Organizations that Safety is “short changed” due to other priorities and time commitments.
  • 101.
  • 102. In order for your Safety Communications to reach out and grab your People – make sure that what you are offering – Pertains to what They Do.
  • 103. Use What You Learn from Your People – As a Safety Leader, you will always be learning something from Your People.
  • 104. By using what you have learned from Your People – not only will provide them some type of Safety Recognition,
  • 105.
  • 106. Inspect your Tools & Equipment daily – and do not use them unless they are in a Safe Working condition.
  • 107. Always be prepared for your T&E to fail – and position yourself accordingly.
  • 108.
  • 109.
  • 110.
  • 111.
  • 112. But the Question is – “How and When Do You Use Discipline & Recognition to Inspire Safety?”
  • 113. As a Safety Leader – Can you easily answer this Question?
  • 114. Does your Organization have hard and set Rules for when Safety Discipline & Recognition are to be used?
  • 115.
  • 116.
  • 117.
  • 119.
  • 120.
  • 121.
  • 122. Any efforts to the contrary – will not only lead your People to question your Safety Efforts – but will result in them not trusting you as well.
  • 123.
  • 124.
  • 128.
  • 129.
  • 130.
  • 131.
  • 132. That you must be able to sense when they do.
  • 133.
  • 134. You can accomplish via your Safety Walks.
  • 135. Or use Online Survey Tools such as “Zoomerang.”
  • 136. Just remember – that once you start asking – you must devote time and efforts to follow through.
  • 137. LOOK OUTSIDE – To help assess what you do Safety Wise – benchmark your efforts to others.
  • 138.
  • 139. In your eyes – you could be the hardest working Safety “son of a gun” out there – but if the Safety Results of your Location do not match your efforts – there is a disconnect.
  • 140. If you are an active Safety Leader – than you would expect to see your People active in their Workplace Safety.
  • 141.
  • 142. Make your Safety Training mobile – enable your Employees to access “Online” and from anywhere.
  • 143. Throw out your old VHS Tapes / Post Videos to “YouTube.”
  • 144. CHANGE AS PROCESSES CHANGE – Make a point that whenever a Major Process Change takes place – that your Safety Training / Efforts change with it.
  • 145.
  • 146. A Safety Leader should be able to walk into another Facility and assess what they do Safety Wise – that could possibly benefit their own Location.
  • 147. NETWORK WITH OTHER SAFETY LEADERS – Never assume that what you know and do covers it all.
  • 148.
  • 149. As the Safety Leader – you must know and be mindful of the differences that you will face with reaching out and inspiring each of these Generations to Work Safe.
  • 150. In addition to finding out how to Inspire them – the Safety Leader must also know or find out how to teach them and with what methods.
  • 151.
  • 152.
  • 153. Often when You are not watching for them
  • 154. Normally after You have worked numerous days Accident Free
  • 155. Usually when You feel the Safest
  • 156.
  • 157.
  • 158.
  • 159. Spend Time on Safety Training – by researching various Safety Topics – and tailoring it to what your People do and need in their Workplace.
  • 160.
  • 161. Set a Goal to Engage Your People in Safety – by devoting time to finding out how to include your People in your Safety Efforts – DON’T GO IT ALONE.
  • 162.
  • 163. Walk Your Safety Talk is another Safety Phrase that cannot be said enough – practice what you preach.
  • 164.