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What makes an effective
political website?
A qualitative approach
Overview
Most of the arguments for what makes a good political website are based on a quantitative
analysis

    This approach takes the most popular websites, analyses their activities, and advocates them,
    using the logic that these activities must have contributed to the success of the website

This presentation will attempt to present a framework for a qualitative measure of a good
political website

A qualitative assessment looks at the website from the prospective of the end user, asking the
question as to whether the user’s needs are provided for by the website in a most effective
manner

This approach looks how effective the website is as a tool, supporting an overall communication
strategy. It takes into account the political and organisational context of the website and party

Although hits are still important, the number of hits is secondary, a product of the quality of the
website
What is an effective
political website
An effective political website delivers useful information to all key
audiences
      In order to asses this the party’s key audiences should be
      defined and an assessment made of their needs

The website should deliver this information efficiently, by paying
attention to design, navigability and usability

An effective political website is also a resource for party activists to
help them to be more effective campaigners

The party website should be the voice of the party, giving the casual
visitor to the site a clear and immediate idea as to the values and
ideals of the party
Website key audiences
                   PARTY MEMBERS




                Political party website
JOURNALISTS                               PUBLIC




              ELECTED REPRESENTATIVES
Key audience
    requirements
Party members                                     Elected Representatives

   Events calendar                                   Detailed policy papers

   Party news                                        Information and updates on campaigns on a local and
                                                     national level
   Organizational tools
                                                     Archive of party documents
   Campaigning guides and training
                                                  Journalists
Public
                                                     Archive of press releases
   Clear overview of party policy and values
                                                     Contact details for press office
   Leadership profiles
                                                     High quality pictures and media
   Commentary and information on specific issues
                                                     Archive of speeches
   Ways to donate to and support the party

   Contact information for the local party
Foundations
Every effective website needs to have firm structural and
technical foundations in order to deliver the information
efficiently

  This means including technical details such as meta
  data, in order to assist with search engine optimisation

  Attention needs to be made to copy editing to ensure
  that it is suitable for the web

  Graphic design needs to assist the user to find
  information
Examples
                              UNICREDIT GROUP PRESS
                              ROOM WITH A VARIETY OF
                               USEFUL INFORMATION
                                 FOR JOURNALISTS




                                                       US DEMOCRATS, CLEAR
                                                       “MISSION STATEMENT”




  ITALIA DEI VALORI, A USER
   FRIENDLY DIRECTORY OF
        LOCAL PARTIES
Timeliness
Timeliness is one of the most important features of an effective website

Online traffic is now driven by the news cycle

This means producing relevant content, anticipating news stories by paying
close attention to the political calendar

A frequently updated website will contribute to the perception of the website
as a useful asset by its key audiences
               SEARCH VOLUME VS NEWS MENTIONS FOR MAJOR UK POLITICAL PARTY IN 2008
Thinking beyond the
party website
                      single
                   issue cause
                     websites
                                  European
      Supporter                  parliament
        blogs                      member
                                  websites
                  SOCIAL MEDIA


                    Political
     online           party           regional
      news           website           party
    sources                           website




                                   Member
       Leaders                       of
       website                   parliament
                     Local        websites
                     Party
                    Websites
An integrated online
strategy
The website should be part of an integrated online
strategy that takes into account related websites and
social media sites

Content owners from related websites should be
included in the strategic planning process

Online assets need to be promoted using email and
offline media (i.e. leafletting) in order to encourage their
use

Social media and other online resources should be used
to support specific communications goals of the party
An example scheme for
   online activity planning
                                                          Responsible
   Objective            Tool          Activity               party                   Goals
                                                          organisation

                                   Youtube town hall
Contributing to the               with party economic                             x number of
 public debate on      Youtube      spokesman with              HQ             questions x number
 economic policy                     user submitted                                 of views
                                       questions


                                     Create local                               x % of each ward
 Building links with              community based                              connected to a local
                       Facebook                           Local councilors
 local communities                groups to facilitate                           party facebook
                                   communication                                      group

                                  Make sure all party
                                  websites have clear                          all party websites to
Promoting key party                                      Party wide, central
                       Websites     and consistent                             carry a clear policy
messages and goals                                              lead
                                     branding and                                    message
                                      messages

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What makes a good political website?

  • 1. What makes an effective political website? A qualitative approach
  • 2. Overview Most of the arguments for what makes a good political website are based on a quantitative analysis This approach takes the most popular websites, analyses their activities, and advocates them, using the logic that these activities must have contributed to the success of the website This presentation will attempt to present a framework for a qualitative measure of a good political website A qualitative assessment looks at the website from the prospective of the end user, asking the question as to whether the user’s needs are provided for by the website in a most effective manner This approach looks how effective the website is as a tool, supporting an overall communication strategy. It takes into account the political and organisational context of the website and party Although hits are still important, the number of hits is secondary, a product of the quality of the website
  • 3. What is an effective political website An effective political website delivers useful information to all key audiences In order to asses this the party’s key audiences should be defined and an assessment made of their needs The website should deliver this information efficiently, by paying attention to design, navigability and usability An effective political website is also a resource for party activists to help them to be more effective campaigners The party website should be the voice of the party, giving the casual visitor to the site a clear and immediate idea as to the values and ideals of the party
  • 4. Website key audiences PARTY MEMBERS Political party website JOURNALISTS PUBLIC ELECTED REPRESENTATIVES
  • 5. Key audience requirements Party members Elected Representatives Events calendar Detailed policy papers Party news Information and updates on campaigns on a local and national level Organizational tools Archive of party documents Campaigning guides and training Journalists Public Archive of press releases Clear overview of party policy and values Contact details for press office Leadership profiles High quality pictures and media Commentary and information on specific issues Archive of speeches Ways to donate to and support the party Contact information for the local party
  • 6. Foundations Every effective website needs to have firm structural and technical foundations in order to deliver the information efficiently This means including technical details such as meta data, in order to assist with search engine optimisation Attention needs to be made to copy editing to ensure that it is suitable for the web Graphic design needs to assist the user to find information
  • 7. Examples UNICREDIT GROUP PRESS ROOM WITH A VARIETY OF USEFUL INFORMATION FOR JOURNALISTS US DEMOCRATS, CLEAR “MISSION STATEMENT” ITALIA DEI VALORI, A USER FRIENDLY DIRECTORY OF LOCAL PARTIES
  • 8. Timeliness Timeliness is one of the most important features of an effective website Online traffic is now driven by the news cycle This means producing relevant content, anticipating news stories by paying close attention to the political calendar A frequently updated website will contribute to the perception of the website as a useful asset by its key audiences SEARCH VOLUME VS NEWS MENTIONS FOR MAJOR UK POLITICAL PARTY IN 2008
  • 9. Thinking beyond the party website single issue cause websites European Supporter parliament blogs member websites SOCIAL MEDIA Political online party regional news website party sources website Member Leaders of website parliament Local websites Party Websites
  • 10. An integrated online strategy The website should be part of an integrated online strategy that takes into account related websites and social media sites Content owners from related websites should be included in the strategic planning process Online assets need to be promoted using email and offline media (i.e. leafletting) in order to encourage their use Social media and other online resources should be used to support specific communications goals of the party
  • 11. An example scheme for online activity planning Responsible Objective Tool Activity party Goals organisation Youtube town hall Contributing to the with party economic x number of public debate on Youtube spokesman with HQ questions x number economic policy user submitted of views questions Create local x % of each ward Building links with community based connected to a local Facebook Local councilors local communities groups to facilitate party facebook communication group Make sure all party websites have clear all party websites to Promoting key party Party wide, central Websites and consistent carry a clear policy messages and goals lead branding and message messages