The document defines emotional intelligence quotient (EQ) as the ability to perceive, understand, and manage one's own emotions and the emotions of others. It discusses that EQ comes from three types of thinking - intrinsic, extrinsic, and systemic. The document also outlines the four areas of EQ: self awareness, social awareness, self management, and relationship management. It provides a 10 question EQ test to help assess one's EQ.

1. EMOTIONAL
INTELLEGENC
EQUOTIENT
(EQ)
By
Mr. Viren Pandya
&
Mr. Dhiraj Thakkar
Electrical Engg. Dept. Insitute of Technology Nirma University 1

2. Content
Emotional Intelligence Quotient (EQ)
Where Does EQ Come From?
What EQ isn’t?
Nuance between IQ & EQ
Four Areas of EI
Electrical Engg. Dept. Insitute of Technology 2
Nirma University

3. EQ
It is defined as the capabilities of
effectively perceiving, expressing,
understanding and managing your
own and others emotions at work
(or personally) to increase personal
and interpersonal effectiveness.[1]
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Nirma University

4. EQ contd...
Emotional intelligence is a
LEARNABLE ability. In Working with
Emotional Intelligence, Goleman
(1998) writes that EI…[2]
“refers to the capacity for recognizing our own
feelings and those of others, for motivating
ourselves, and for managing emotions well in
ourselves and in our relationships” (p. 317)
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Nirma University

5. EQ contd...
“Emotional Intelligence is the ability
to sense, understand and effectively
apply the power and acumen of
emotions as a source of human
energy, information and influence”
Cooper &
Sawaf
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Nirma University

6. • Where Does EQ Come From?
• The source of EQ is our Thinking
• Three Dimensions of Thinking:
• Intrinsic Thinking – One’s ability to see the uniqueness in
other people, themselves, and things around them.
• Extrinsic Thinking – One’s ability to see how people and
things relate and compare to each other (i.e. relative or
comparative thinking).
• Systemic Thinking – One’s ability to think in black and
white terms, and their ability to focus on their ideal view of
people, the world around them, as well as themselves.
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Nirma University

7. What Emotional Intelligence isn’t?
Cognitive Intelligence (IQ)
Aptitude
Achievement
Vocational Interest
Personality
Static – results can change over time
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Nirma University

8. Nuance between IQ & EQ
Good predictor of academic
performance
Does not predict success in life
Predicts approximately six percent
of job success
Can help with entrance into colleges
and jobs
Can help you get hired
It is always evolving and changing
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Nirma University

9. Nuance between IQ & EQ
(Contd.)
Your Emotional I.Q.(E.Q.) is
completely separate from your
regular I.Q.
Your Emotional I.Q. (E.Q.)is related
to how happy you are 
Take responsibility for your
emotions & happiness
Don't expect others to "make" you
happy
Electrical Engg. Dept. Insitute of Technology Nirma University 9

10. Four Areas of EI
Self- Social
Awareness Awareness Awareness
• Emotional Self-Awareness • Empathy
• Accurate Self-Assessment • Organizational Awareness
• Self-Confidence • Service Orientation
Leadership
Effectiveness
Self- Social Skills
Management • Influence
Actions
• Self-Control • Leadership
• Trustworthiness • Developing Others
• Conscientiousness • Communication
• Adaptability • Change Catalyst
• Achievement Orientation • Conflict Management
• Initiative • Building Bonds
• Teamwork & Collaboration
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Nirma University

11. E.Q. TEST
• This is a real test given by the
Human Relations Dept. at many of
the major corporations today. It
helps them get better insight
concerning their employees and
prospective employees.
-Dr. phil
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Nirma University

12. • 1. When do you feel at your best?
a) in the morning
b) during the afternoon and early evening
c) late at night
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13. • 2. You usually walk.....
a) fairly fast, with long steps
b) fairly fast, with little steps
c) less fast head up, looking the world in the face
d) less fast, head down
e) very slowly
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14. • 3. When talking to people, you...
a) stand with your arms folded
b ) have your hands clasped
c) have one or both your hands on your hips or in pockets
d) touch or push the person to whom you are talking
e) play with your ear, touch your chin or smooth your hair
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Nirma University

15. • 4. When relaxing, you sit with...
a) your knees bent with your legs neatly
side by side
b) your legs crossed
c) your legs stretched out or straight
d) one leg curled under you
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16. • 5. When something really amuses you,
You react with...
a) a big appreciated laugh
b) a laugh, but not a loud one
c) a quiet chuckle
d) a sheepish smile
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Nirma University

17. • 6. When you go to a party or social
gathering, you...
a) make a loud entrance so everyone notices you
b) make a quiet entrance, looking around for
someone you know
c) make the quietest entrance, trying to stay
unnoticed
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Nirma University

18. • 7. When you're working or
concentrating very hard, and you're
interrupted, you...
a) welcome the break
b) feel extremely irritated
c) vary between these two extremes
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Nirma University

19. • 8. Which of the following colors do you like
most?
a) Red or orange b) black
c) yellow or light blue d) green
e) dark blue or purple f) white
g) brown or gray
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Nirma University

20. • 9. When you are in bed at night, in those last few
moments before going to sleep, you lie...
a) stretched out on your back
b) stretched out face down on your stomach
c) on your side, slightly curled
d) with your head on one arm
e) with your head under the covers
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Nirma University

21. • 10. You often dream that you are...
a) falling
b) fighting or struggling
c) searching for something or
somebody
d) flying or floating
e) you usually have dreamless sleep
f) your dreams are always pleasant
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22. • POINTS:
1. (a) 2 (b) 4 (c) 6
2. (a) 6 (b) 4 (c) 7 (d) 2 (e) 1
3. (a) 4 (b) 2 (c) 5 (d) 7 (e) 6
4. (a) 4 (b) 6 (c) 2 (d) 1
5. (a) 6 (b) 4 (c) 3 (d) 5 (e) 2
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Nirma University

23. cont..
6. (a) 6 (b) 4 (c) 2
7. (a) 6 (b) 2 (c) 4
8. (a) 6 (b) 7 (c) 5 (d)4 (e) 3 (f) 2 (g) 1
9. (a) 7 (b) 6 (c) 4 (d) 2 (e) 1
10. (a) 4 (b) 2 (c) 3 (d) 5 (e) 6 (f) 1
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24. Now add up the total
number of points.
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25. OVER 60 POINTS
Others see you as someone they should
"handle with care." You're seen as
vain, self-centered and one who is
extremely domineering. Others may
admire you, wishing they could be more
like you, but don't always trust you,
hesitating to become too deeply involved
with you.
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Nirma University

26. 51 TO 60 POINTS
• Others see you as an exciting, highly
volatile, rather impulsive personality; a
natural leader, one who's quick to make
decisions, though not always the right
ones. They see you as bold and
adventuresome, someone who will try
anything once; someone who takes
chances and enjoys an adventure. They
enjoy being in your company because of
the excitement you radiate.
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Nirma University

27. 41 TO 50 POINTS
• Others see you as fresh, lively, charming,
amusing, practical and always interesting;
someone who's constantly in the center of
attention, but sufficiently well-balanced
not to let it go to their head. They also see
you as kind, considerate, and
understanding; someone who'll always
cheer them up and help them out.
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Nirma University

28. 31 TO 40 POINTS
• Others see you as sensible, cautious,
careful and practical. They see you as
clever, gifted, or talented, but modest. Not
a person who makes friends too quickly or
easily, but someone who's extremely loyal
to friends you do make and who expect
the same loyalty in return. Those who
really get to know you realize it takes a
lot to shake your trust in your friends, but
equally that it takes you a long time to get
over it if that trust is ever broken
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Nirma University

29. 21 TO 30 POINTS
• Your friends see you as painstaking and
fussy. They see you as very cautious,
extremely careful, a slow and steady
plodder. It would really surprise them if
you ever did something impulsively or on
the spur of the
moment, expecting you to examine
everything carefully from every angle and
then usually decide against it. They think
this reaction is caused partly by your
careful nature
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Nirma University

30. UNDER 21 POINTS
People think you are shy, nervous, and
indecisive, someone who needs looking
after, who always wants someone else to
make the decisions and who doesn't want
to get involved with anyone or anything!
They see you as a worrier who always
sees problems that don't exist. Some
people think you're boring. Only those who
know you well know that you aren't.
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Nirma University

31. References
[1]Kevin O’Connor, Sojourner Enterprises, 688-8414
[2]Goleman
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Nirma University

32. THANK YOU
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Nirma University