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Generic Skills that are required to 
work effectively in group work 
Selvi Herianti 
2956821
Which one is 
more effective? Individual 
Group 
Work 
10/25/2014 
Griffith University Introductory Academic 
Program (IAP) Semester II 2014 
2 
But…. 
‘Group Work action 
remains unsuccessful 
due to lack of 
knowledge and skill 
who are chosen for 
their functional 
technical skills’ 
(Ellis et al, 2002, p.642)
What is the basic skills needed to work 
in group effectively? 
• Communication Skills 
• Planning Skills 
• Managing and using 
conflict 
• Leadership and decision 
making 
• Meeting skills 
• Ability to value and use 
differences among team 
members 
• Evaluating individual 
and team performance 
• Work How flow they are 
and process 
analysis, useful in group 
incorporating 
reflective practice 
• Personal management 
skills 
(Watson, 2002, p.2) 
Griffith University Introductory Academic 
10/25/2014 3 
Program (IAP) Semester II 2014 
work 
How they are 
related to each 
other 
Argue that, of 
these skills, 
communication 
skills is the most 
important skill
Communication skills 
(Muslim, 2014) states that in order to assist effective 
Sender 
communication, some aspects that should be mastered 
Message 
Receiver 
Response 
Griffith University Introductory Academic 
10/25/2014 4 
Program (IAP) Semester II 2014 
..is the most 
important skills 
among these 
skills 
Because intensive interaction through 
discussion, debate and exchanging idea in 
the meeting can be gained through 
Mutual 
Understanding 
including: 
•Presenting ideas clearly 
• giving feedback 
• confidently perform presentation by using interactive 
media 
• negotiating 
• using non verbal language 
conducting cross cultural communication
Planning Skills 
Ellis et.al 
(2005) 
Planning is the 
capacity of group 
work members to 
sequence effectively 
and orchestrate 
activities as well as 
managing procedural 
interdependencies 
among members 
Watson 
(2002) 
Time management 
and organization 
Record Keeping 
Planning and goal 
setting 
Ellis et.al 
(2005) 
Keeps group stability 
Keeps group 
development 
Facilitates the needs 
of member 
Griffith University Introductory Academic 
10/25/2014 5 
Program (IAP) Semester II 2014 
Its definition 
It Includes these 
aspects: 
It is crucial 
because:
Communication and planning skills 
are inextricably linked 
Planning 
Communication 
Effective 
group 
work 
Griffith University Introductory Academic 
10/25/2014 6 
Program (IAP) Semester II 2014 
Communication 
Planning 
Task 
Coordination 
Problem-solving 
behavior 
‘ 
Translating knowledge into skill may 
also be an indirect process, as both 
planning and task coordination and 
collaboration problem-solving 
behavior RELY ON communication’ 
(Ellis et al, 2005, p.647)
Conclusion 
The role communication and planning skills play in 
supporting group work effectiveness. It is essential 
for group member to be trained in these skills. 
Although planning is very important in keeping the 
group on the track, it is argued that communication 
is the most important skill from all basic skills since 
planning, task coordination, collaborative problem-solving 
behavior heavily rely on it. 
Griffith University Introductory Academic 
10/25/2014 7 
Program (IAP) Semester II 2014
Reference 
Ellis, A. P., Bell, B. S., Ployhart, R. E., Hollenbeck, J. R., & Ilgen, D. R. (2005). 
An Evaluation of Generic Teamwork Skills Training with Action Teams. 
Personnel Psychology , 58 (3), 641-672. 
Muslim, N., & Yunos, N. (2014). The Direction of Generic Skills Courses at 
National University of Malaysia (UKM) towards fulfillling Malaysian 
Qualifications Framework. Asian Social Science , 10 (4). 
Watson, P. (2002). Innovative teaching, teamwork, and generic skills in the 
university environment. Celebrating Teaching at Macquarie , 1-9. 
10/25/2014 
Griffith University Introductory Academic 
Program (IAP) Semester II 2014 
8

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What is the basic skills needed to work

  • 1. Generic Skills that are required to work effectively in group work Selvi Herianti 2956821
  • 2. Which one is more effective? Individual Group Work 10/25/2014 Griffith University Introductory Academic Program (IAP) Semester II 2014 2 But…. ‘Group Work action remains unsuccessful due to lack of knowledge and skill who are chosen for their functional technical skills’ (Ellis et al, 2002, p.642)
  • 3. What is the basic skills needed to work in group effectively? • Communication Skills • Planning Skills • Managing and using conflict • Leadership and decision making • Meeting skills • Ability to value and use differences among team members • Evaluating individual and team performance • Work How flow they are and process analysis, useful in group incorporating reflective practice • Personal management skills (Watson, 2002, p.2) Griffith University Introductory Academic 10/25/2014 3 Program (IAP) Semester II 2014 work How they are related to each other Argue that, of these skills, communication skills is the most important skill
  • 4. Communication skills (Muslim, 2014) states that in order to assist effective Sender communication, some aspects that should be mastered Message Receiver Response Griffith University Introductory Academic 10/25/2014 4 Program (IAP) Semester II 2014 ..is the most important skills among these skills Because intensive interaction through discussion, debate and exchanging idea in the meeting can be gained through Mutual Understanding including: •Presenting ideas clearly • giving feedback • confidently perform presentation by using interactive media • negotiating • using non verbal language conducting cross cultural communication
  • 5. Planning Skills Ellis et.al (2005) Planning is the capacity of group work members to sequence effectively and orchestrate activities as well as managing procedural interdependencies among members Watson (2002) Time management and organization Record Keeping Planning and goal setting Ellis et.al (2005) Keeps group stability Keeps group development Facilitates the needs of member Griffith University Introductory Academic 10/25/2014 5 Program (IAP) Semester II 2014 Its definition It Includes these aspects: It is crucial because:
  • 6. Communication and planning skills are inextricably linked Planning Communication Effective group work Griffith University Introductory Academic 10/25/2014 6 Program (IAP) Semester II 2014 Communication Planning Task Coordination Problem-solving behavior ‘ Translating knowledge into skill may also be an indirect process, as both planning and task coordination and collaboration problem-solving behavior RELY ON communication’ (Ellis et al, 2005, p.647)
  • 7. Conclusion The role communication and planning skills play in supporting group work effectiveness. It is essential for group member to be trained in these skills. Although planning is very important in keeping the group on the track, it is argued that communication is the most important skill from all basic skills since planning, task coordination, collaborative problem-solving behavior heavily rely on it. Griffith University Introductory Academic 10/25/2014 7 Program (IAP) Semester II 2014
  • 8. Reference Ellis, A. P., Bell, B. S., Ployhart, R. E., Hollenbeck, J. R., & Ilgen, D. R. (2005). An Evaluation of Generic Teamwork Skills Training with Action Teams. Personnel Psychology , 58 (3), 641-672. Muslim, N., & Yunos, N. (2014). The Direction of Generic Skills Courses at National University of Malaysia (UKM) towards fulfillling Malaysian Qualifications Framework. Asian Social Science , 10 (4). Watson, P. (2002). Innovative teaching, teamwork, and generic skills in the university environment. Celebrating Teaching at Macquarie , 1-9. 10/25/2014 Griffith University Introductory Academic Program (IAP) Semester II 2014 8