This document provides an introduction to robotic process automation (RPA). RPA uses software "bots" to automate routine, rules-based tasks performed by people. Bots can interact with applications and systems like people but can work faster and more accurately. Key benefits of RPA include greater productivity and accuracy, cost savings, integration across platforms, improved customer experiences, and scalability. When combined with artificial intelligence, RPA can automate a wider range of tasks including processing unstructured data. RPA offers a more flexible approach to automation than traditional methods.

1. RPA Development
Introduction
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2. What is RPA
Robotic Process Automation (RPA) is software technology that’s easy for anyone to use to
automate digital tasks. With RPA, software users create software robots, or “bots”, that can
learn, mimic, and then execute rules-based business processes.
Robotic Process Automation software bots can interact with any application or system the
same way people do except that RPA bots can operate around the clock, nonstop, much
faster and with 100% reliability and precision.
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3. RPA is probably the fastest path to digital
transformation and one of the most efficient and
effective.
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4. What is RPA
RPA primarily targets processes which are highly manual, repetitive, rule-based, with low
exceptions rate and standard electronic readable input.
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5. Benefits of RPA
▪ Greater Productivity
▪ Greater Accuracy
▪ Cost Savings & Fast ROI
▪ Integrate Across Platforms
▪ Customer Experiences
▪ Harness Artificial Intelligence (AI)
▪ Scalability
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6. Greater Productivity
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RPA bots create step-change in employee productivity by accelerating workflows
and enabling more work to get done by executing processes independently.
In document-intensive industries like financial services, insurance and in the public
sector, RPA bots can handle form filling and claims processing all hands-free.
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7. Greater Accuracy
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With 100% accuracy there is no rework and near-perfect compliance.
Automating with RPA is enabling industries such as finance, healthcare and life sciences to
leverage the reliability of bots to achieve strict compliance standards.
Robotic Process Automation in accounting is enabling new levels of speed and precision in
order-to-cash and procure-to-pay processes.
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8. Cost Savings & Fast ROI
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The intuitive, code-free interface allows anyone to quickly master bot creation and start driving
ROI.
For the average employee, that means regaining 40% of their time each day that was wasted
on manual digital administrative tasks.
In industries like healthcare the value of automating is amplified by the critical importance of
error-free, compliant process execution to patient outcomes. Hamdy El-asawy
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9. Integrate Across Platforms
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RPA is application agnostic so you’ll never need to upgrade or replace existing systems for
RPA to work.
Bots enable enterprises to live the dream of eliminating technology siloes by seamlessly
connecting across all software tools regardless of function and department, in both front office
and back office.
The result? Achieve never-before seen enterprise-wide efficiencies and collaboration that taps
into the true value of your human capital investment.
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10. Customer Experiences
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In the front office, attended RPA bots help agents interact with customers by doing all the
system and data entry legwork—resulting in reduced call handling time (AHT) and a 50%
improvement in customer experience at the same time. Industries such as telecommunications
and life sciences deploy bots to streamline customer inquiry handling and smoothly respond to
spikes in call volumes.
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11. Harness Artificial Intelligence (AI)
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When artificial intelligence (AI) is combined with RPA to create Intelligent Automation,
automating extends by an order of magnitude, able to draw on the 80% of enterprise data that’s
unstructured.
In procure-to-pay, automate invoice processing of non-standard vendor invoices. In insurance,
automate extracting claims data and detecting potential fraud.
In HR, automate request intake by understanding the employee’s intent.
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12. Scalability
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RPA enables high-volume business processes to be more elastic and able to adapt in uncertain
times and changing environments.
Flexibly handle any work load planned or unplanned by expanding your Digital Workforce the
moment it’s required.
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13. RPA Vs Classic Automation
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1. RPA can plug and play with all applications and systems, current and legacy.
2. RPA is intuitive to use
3. RPA empowers your workforce
4. Start, stop, and scale — your Digital Workforce of RPA bots on demand
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14. RPA vs Automation
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15. RPA vs IPA
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18. RPA Egyptian Market
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19. RPA Egyptian Market
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20. RPA Egyptian Market
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