John Dutton is a management consultant with decades of experience leading improvements for major firms around the world. He has worked at companies such as Intergraph, North Highland, Sabre Holdings, Arthur Andersen, and Boeing in roles involving management consulting, project management, and information technology. Dutton has provided services across many industries globally, with a focus on process improvement, project management, customer service, and organizational change. He prides himself on his leadership abilities, broad experience, integrity, and track record of delivering results and customer satisfaction.

1. What I can do for you… John Dutton

2. What I can do for you…Executive Summary2What I can do for you…John Dutton is a pioneering business leader and management consultant who has delivered multimillion dollar improvements to many firms around the world.

3. Most recently at Intergraph he led efforts at initiating a PMO office while managing and proposing new projects for some challenging customers as well. These efforts came to a close with a major slow down in the business.

4. He also worked at North Highland where he provided management and information technology consulting services to clients and at Sabre Holdings where he led global consulting and implementation services.

5. Prior to this effort he provided management consulting services to clients as a member of Arthur Andersen Business Consulting and then independently.

6. His career also includes leadership activities at Boeing in information systems management, financial management and large scale initiatives. John Dutton

7. What I can do for you…3Executive SummaryHe is particularly adept at working in other cultures. He has collaborated with and provided services to businesses in Asia, the Americas and Europe to prestigious firms including:

8. He has provided services in a wide variety of industries and domains:John Dutton

9. Achievements4John Dutton

10. Achievements5John Dutton

11. Achievements6John Dutton

12. Achievements7John Dutton

13. Service ImprovementProcess ImprovementProduct ImprovementProject Management StandardsCustomer Service AnalyticsService Design & DeploymentSales Force EffectivenessConsultative Team SellingProcess and Activity AnalyticsCQI/TQM Quality ProgramsGAP AnalysisBest Practices ResearchBenchmarkingNew Product DevelopmentTarget Costing Assessment and DeploymentVoice of the CustomerStage Gate MethodsBroad and deep business experience … ExecutiveEnterpriseStrategyBusiness ManagementMarket /Competitive IntelligenceStrategy Development Operational StrategiesEnterprise Performance ManagementMergers & Acquisitions IntegrationFinancial ManagementBusiness LandscapesBusiness AssessmentsIndustry LandscapesValue MappingCompetitive AnalysisReporting and AnalysisProcessBusiness PlanningEconomic ForecastsMulti-year/dimensional ModelsBudgeting & Multi-variatePlanningProfitability AnalysisAdvanced Cost ManagementPeopleHuman Performance & Organizational EffectivenessStakeholder AnalysisChange ManagementEmployee SurveysCommunication PlanningExecutive Coaching Group FacilitationLeadership DevelopmentEmployee Development ProgramsPerformance & Competency ManagementOrganizational TransformationChange Management/TrainingGroup FacilitationTechnologyHuman Performance & Organizational EffectivenessTechnology ProposalsSystems AnalysisBusiness RequirementsSoftware SelectionsSystems Implementations (ERP, etc.)IT StrategiesSystems ArchitecturesTechnology MapsOrganization TransformationDatabase Design & ManagementMigration PlanningChange ManagementDevelopment Methods (Structured, Agile, etc.)8John Dutton

14. 9 Strategy Articulation Map – Intergraph PP&M …Organization DriversVision“To help organizations see the world clearly…”ValuesCustomer SatisfactionResults OrientatedInnovation & LeadershipHonesty & FairnessMission“To empower governments and businesses around the world to make better, faster operational decisions…”Market DifferentiatorsSuperior SoftwareSuperior ServicesUnderstandable representations of complexityCommitment to Customer successPP&MOrganizationObjectivesHigher UtilizationImplementation – 60%Consulting – 40%Improved Project MarginsCustomer SatisfactionEmployee DevelopmentKnowledge ManagementCriticalOrganizationProcessesProject Management Service Design , Development & DeliveryImplementation & Service PromotionStaff UtilizationAttract, Develop, Retain the best people.OtherProject Plans & Standards

15. SOW Management