This document outlines management processes followed by a top public sector company in India. It discusses the basics of management including goals, resources, and roles. The key management processes covered are planning, organizing, leading, and controlling. Planning involves setting goals and strategies. Organizing is grouping tasks and assigning responsibilities. Leading focuses on directing and motivating employees. Controlling ensures activities align with plans by setting standards, measuring performance, and taking corrective actions. Training and development are also discussed as important for improving employee skills over time. The overall presentation provides a high-level overview of management concepts and frameworks utilized by the company.

1. A Process Followed By One of The Topmost
Public Sector Company In India
A PRESENTATION BY APHUSYS SUPPORT TEAM
Work Force Management
1

2. Inshort...
▶ Management Basics
▶ Training & Development
▶ Delegation
2

3. Organisation
▶ Two or more people who work together in a
structured way to achieve a specific goal or set of
goals
3

4. Goal:
▶ The purpose that an organisation strives to
achieve
(Goals are fundamental elements of an
organisation)
4

5. Levels of Goals
▶ Strategic Goals
▶ Tactical Goals
▶ Operational Goals
5

6. Why do we need Goals?
▶ Goalsprovide a sense of Direction
▶ Goalsfocus our effort
▶ Goalsguide our plans and decisions
▶ Goalshelp us evaluate our progress
6

7. Management:
The process of Planning & Decision Making, Organising, Leading
and Controlling of work of organisation members utilising all
available organisational resources to reach stated
organisational goals
7

8. What are the resources for
an Organization
▶ Financial
▶ Physical
▶ Human
▶ Informational
8

9. Manager:
▶ Person responsible for directing the efforts aiming
to help organisations to achieve its goals and
objectives.
▶ Or
▶ issomeone ,who plans & make Decisions,
organise, leads & Control Human, Financial,
Physical & Information Resources.
9

10. Levels of Managers
▶ Top Level Manager
▶ Middle Level Manager
▶ Entry Level / First Manager / Front Line Manager /
Operational Manager
10

11. Managerial Skills
▶ Technical
▶ Interpersonal
▶ Conceptual Skills
11

12. Managerial Roles
▶ Interpersonal Roles
▶ Informational Roles
▶ Decisional Making Roles
12

13. Why do we study
Management &
Organisations?
▶ Organisations contribute to the present standard of living
▶ Organisations build the future
13

14. ▶ Managerial Performance: The measure of How efficient and
Effective a Manager is.
▶ Organisational Performance:The measure of How efficient and
Effective an organisation is.
Managerial & Organisational 14
Performance

15. Efficiency Vs Effectiveness
Peter Drucker (Management Guru) Says,
▶ Doing the thing right isEfficiency
▶ Doing the right thing isEffectiveness
15

16. Doing the Thing Right...
▶ Minimise the cost
▶ Minimise the Time
▶ Minimise unintended consequence on others
▶ Adhere to Social & Ethical Standards
16

17. Doing the Right Thing…...
▶ Know the Goal & Strategy
▶ Judgement (Facts & Values in the light of the
Goal)
17

18. Process:
▶ A systematic method of handling activities
18

19. Management Process:
▶ Planning
▶ Organising
▶ Leading
▶ Controlling
19

20. Planning
▶ Process of establishing goals and suitable course of actions for
achieving those goals.
20

21. Planning Process
 Selection of Goals
 Establishing GoalsforSub Units/ Divisions
 Program forAchieving Goals
 Relationships & Time are Prime Factors
 Responsibility & Accountability
21

22. Organising
▶ The processof engaging two or more people in working
together in a structured way to achieve a specific goal or a set
of goals
22

23. Organising ( Different
Thinking)
▶ Isdeciding How best to group organisation
elements, Just as a child selecting different kind of
building blocks, Manager can select variety of
structural possibilities and Just as child can
assemble the blocks in many ways, manager can
put the organisation in many different ways.
23

24. Key Building Blocks
▶ Job Designing
▶ Job Grouping
▶ Establishing Reporting Relationships among Jobs
▶ Distributing Authority Among Jobs
▶ Co-ordination Activities between Jobs
▶ Differentiating Between Positions
24

25. Delegation: 25
▶ Why Do We Need Delegate?
1. Ease the Mangers Burden
2. Expertise of Subordinate
3. Development of Subordinate
4. Improve Managerial Skills of Subordinate
 Problems of Delegation
1. Reluctance of Delegation
2. Fear of Subordinate will do better
3. No trust
4. Reluctance toAccept theAuthority
5. Avoid the Risk

26. Guidelinesfor Delegation
▶ Decide which tasks to be delegated
▶ Delegate the assignment
▶ Decide who should get the work
▶ Provide sufficient Resources
▶ Be prepared to run interference if necessary
▶ Establisha good feedback system
26

27. Leading
▶ The process of directing and influencing the task related
activitiesof group membersof an entire organisation
27

28. How to Lead?
▶ Behave as a Example
▶ Motivate
▶ Pull From to front
▶ Guiding / Advising
▶ Problem Solving
▶ Coaching / Mentoring / Monitoring
▶ Counselling
28

29. Leading ….
▶ Will be covered under HR role of Line Managers
29

30. Controlling
▶ The processof ensuring that actual activities conformed to
planned activities
30

31. How to Control?
▶ Establishing standard of Performance/
Benchmarking
▶ Measuring current performance
▶ Compare the current performance to established
standards
▶ Taking corrective actions if deviations are
detected
31

32. SWOT Analysis
▶ S Strength
▶ W Weaknesses
▶ O Opportunities
▶ T Threats
32

33. Training & Development
T
raining: Imparting Knowledge & Skills for the needs of today
Development: Developing knowledge & Skills for tomorrow.
33

34. Training
▶ Asan individual requirement
▶ Asan Outcome of Performance Appraisal
▶ Future requirement based
▶ Divisional requirement
34

35. Training Needs Analysis
▶ Individual
▶ Divisional
▶ From succession plan
35

36. For training to be effective
▶ Should be after properanalysis
▶ Should train the right person
▶ Post training evaluation
▶ Feed back to supervisorfrom trainer
▶ Feed back to trainerfrom trainee & VisVersa
▶ Feed back from trainerto supervisor
36

37. 37
Thank Y
ouAll
Presented ByAphusys Support Team