The document discusses improving accessibility at a library. It outlines that the library aims to understand its current accessibility efforts across all disabilities, identify its strengths, and find areas for improvement. Staff broke into groups to identify the ways the library makes services accessible and to discuss their specific work areas, noting what is done well and what could be improved in relation to disability support. The library focuses on user feedback, collaboration, building access, wellbeing support, accessible formats, and liaison work to promote accessibility.