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Go To Market
Week 5
How to get your first user
Back to the slide about validating your idea:
● Solve your own problem
● Solve other people’s problem: you know someone who has a problem
● Trendy problem
How to get your first user
Back to the slide about validating your idea:
● Solve your own problem
○ Think about where you stay, what type of applications you use
● Solve other people’s problem: you know someone who has a problem
○ Think about where these people are and ask them
● Trendy problem
○ Think about where these people are and research it
1. Everyone started from zero
2. Distribution is key!
What is a funnel
● An object that has a wide round
opening at the top, sloping sides,
and a narrow tube at the bottom,
used for pouring liquids or powders
into containers with narrow necks:
https://dictionary.cambridge.org/dictionary/english/funnel
What is (A)AARRR funnel
● It’s called Pirate Metrics.
It was invented in 1992 or 2007 by
Dave Maclure, ex-founder of 500
Startup
● This funnel is useful for sales
activities and marketing to have
actionable metric goals for your
startup
AAARRR funnel
● Awareness
○ Get more views and visitors for your acquisitions channels
● Acquisition
○ Get leads for increasing users and customers
● Activation
○ Acquire users (registered or activated)
● Retention
○ Engage user’s time more
● Referral
○ Spread user’s love to bring more users
● Revenue
○ Get paid and make money
AAARRR funnel
● Awareness
○ Getting their attention and interests
● Acquisition
○ Getting their info
● Activation
○ Getting their time and info
● Retention
○ Getting their time (more)
● Referral
○ Spending their social capital
● Revenue
○ Spending their money
AAARRR funnel: example
● Awareness
○ 100,000 views
● Acquisition
○ 10,000 registered users
● Activation
○ 1,000 registered users (10% of conversion rate)
● Retention
○ 100 monthly active users
● Referral
○ 10 users invite new users
● Revenue
○ 1 user pays
AAARRR funnel: activities
● Awareness:
○ Social Media marketing : post or share (FB, Insta, LinkedIn, Twitter, Pinterest, Tiktok, etc.)
○ Paid ad (LinkedIn, Twitter, FB, Google ads)
○ Website (SEO)
○ Startup local media (Hacker News, Product Hunt)
○ Branding: speak at conferences and events
○ Media coverage
○ PR: Press release (Product launch, partnership, new feature)
○ Content marketing:
■ Blog: Written content (Technical, entrepreneurial, or industrial content on Medium or your blog
■ Video: Youtube and interview
■ Podcast: Record
● Acquisitions:
● Activations:
● Retention:
● Referral and Revenue
AAARRR funnel: activities
● Awareness:
● Acquisitions:
○ Organize & join events or webinars
○ Create a group and build community (FB, LinkedIn, meetup, Slack, etc. )
○ Direct outbound sales
○ Get an intro from other friends, family, colleagues
○ Email: newsletter (useful info for subscribers)
● Activations:
● Retention:
● Referral & Revenue:
AAARRR a funnel: activities
● Awareness:
● Acquisitions:
● Activations:
○ Email: welcome email, especially onboarding process and usecase (new registered users)
○ Email: product updates or news (registered users)
○ Customer support (users)
● Retention:
● Referral & Revenue:
AAARRR a funnel: activities
● Awareness:
● Acquisitions:
● Activations:
● Retention:
○ Send a notification to users (Likes, views, reminders)
○ Email: product updates or news (activated users)
○ Adding new feature
○ Must-have survey
○ User interviews
○ Customer support
○ Check data to understand users, type of actions, # of usages
● Revenue & referral:
AAARRR a funnel: activities
● Awareness:
● Acquisitions:
● Activations:
● Retention:
● Referral & Revenue:
○ Add an invitation feature (To get more usages, currency, or unlock a feature)
○ Add a recommendation (Recommend content to other users, Foxsy, Tinder)
○ Must-have survey (understand power users)
○ Add payment by using a landing page
○ Get their payment info before building a product or completing your product
○ Improve conversion rate from non-paid users to paid users
○ Focus on power users
Examples:
Product Hunt:
Posting to social media:
Media coverage:
Platform distribution:
Youtube:
Re-cap:
Marketing activities are really based on the thing you want to achieve:
- Where your users are
- What type of content they like
- What type of apps or tools they use
- Any industry influencer you can make a connection with
- Any distribution channel that you can use to spread your service
Question?
Reference:
Hacking Growth by Sean Ellis

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Week 5 : Go To Market

  • 2. How to get your first user Back to the slide about validating your idea: ● Solve your own problem ● Solve other people’s problem: you know someone who has a problem ● Trendy problem
  • 3. How to get your first user Back to the slide about validating your idea: ● Solve your own problem ○ Think about where you stay, what type of applications you use ● Solve other people’s problem: you know someone who has a problem ○ Think about where these people are and ask them ● Trendy problem ○ Think about where these people are and research it
  • 4. 1. Everyone started from zero 2. Distribution is key!
  • 5. What is a funnel ● An object that has a wide round opening at the top, sloping sides, and a narrow tube at the bottom, used for pouring liquids or powders into containers with narrow necks: https://dictionary.cambridge.org/dictionary/english/funnel
  • 6. What is (A)AARRR funnel ● It’s called Pirate Metrics. It was invented in 1992 or 2007 by Dave Maclure, ex-founder of 500 Startup ● This funnel is useful for sales activities and marketing to have actionable metric goals for your startup
  • 7. AAARRR funnel ● Awareness ○ Get more views and visitors for your acquisitions channels ● Acquisition ○ Get leads for increasing users and customers ● Activation ○ Acquire users (registered or activated) ● Retention ○ Engage user’s time more ● Referral ○ Spread user’s love to bring more users ● Revenue ○ Get paid and make money
  • 8. AAARRR funnel ● Awareness ○ Getting their attention and interests ● Acquisition ○ Getting their info ● Activation ○ Getting their time and info ● Retention ○ Getting their time (more) ● Referral ○ Spending their social capital ● Revenue ○ Spending their money
  • 9. AAARRR funnel: example ● Awareness ○ 100,000 views ● Acquisition ○ 10,000 registered users ● Activation ○ 1,000 registered users (10% of conversion rate) ● Retention ○ 100 monthly active users ● Referral ○ 10 users invite new users ● Revenue ○ 1 user pays
  • 10. AAARRR funnel: activities ● Awareness: ○ Social Media marketing : post or share (FB, Insta, LinkedIn, Twitter, Pinterest, Tiktok, etc.) ○ Paid ad (LinkedIn, Twitter, FB, Google ads) ○ Website (SEO) ○ Startup local media (Hacker News, Product Hunt) ○ Branding: speak at conferences and events ○ Media coverage ○ PR: Press release (Product launch, partnership, new feature) ○ Content marketing: ■ Blog: Written content (Technical, entrepreneurial, or industrial content on Medium or your blog ■ Video: Youtube and interview ■ Podcast: Record ● Acquisitions: ● Activations: ● Retention: ● Referral and Revenue
  • 11. AAARRR funnel: activities ● Awareness: ● Acquisitions: ○ Organize & join events or webinars ○ Create a group and build community (FB, LinkedIn, meetup, Slack, etc. ) ○ Direct outbound sales ○ Get an intro from other friends, family, colleagues ○ Email: newsletter (useful info for subscribers) ● Activations: ● Retention: ● Referral & Revenue:
  • 12. AAARRR a funnel: activities ● Awareness: ● Acquisitions: ● Activations: ○ Email: welcome email, especially onboarding process and usecase (new registered users) ○ Email: product updates or news (registered users) ○ Customer support (users) ● Retention: ● Referral & Revenue:
  • 13. AAARRR a funnel: activities ● Awareness: ● Acquisitions: ● Activations: ● Retention: ○ Send a notification to users (Likes, views, reminders) ○ Email: product updates or news (activated users) ○ Adding new feature ○ Must-have survey ○ User interviews ○ Customer support ○ Check data to understand users, type of actions, # of usages ● Revenue & referral:
  • 14. AAARRR a funnel: activities ● Awareness: ● Acquisitions: ● Activations: ● Retention: ● Referral & Revenue: ○ Add an invitation feature (To get more usages, currency, or unlock a feature) ○ Add a recommendation (Recommend content to other users, Foxsy, Tinder) ○ Must-have survey (understand power users) ○ Add payment by using a landing page ○ Get their payment info before building a product or completing your product ○ Improve conversion rate from non-paid users to paid users ○ Focus on power users
  • 21. Re-cap: Marketing activities are really based on the thing you want to achieve: - Where your users are - What type of content they like - What type of apps or tools they use - Any industry influencer you can make a connection with - Any distribution channel that you can use to spread your service