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![1.
Under this proposal as the consultant I will:
1. undertake a tree survey and provide a report against the requirements of
Design Stages A – D as referred to in Figure 1: The design and construction
process and tree care of BS 5837:2012 Trees in relation to design,
demolition and construction – Recommendations (referred to hereafter as
BS 5837) at the site shown on [raw data] as supplied by [name] by
[email/post] on [date received].
© Jonathan Hazell
Week 3
Page 38](https://image.slidesharecdn.com/week3-140211032554-phpapp02/85/Week-3-38-320.jpg)
Uploaded byJonathan Hazell
Week 3
The document discusses lessons learned from experience in consultancy work. It emphasizes defining clear expectations and responsibilities upfront in contracts. This includes specifying what tasks will and will not be performed, what will be charged for, and what responsibilities and liabilities are accepted or not accepted. The document also stresses the importance of only collecting necessary information, agreeing on deliverables before starting work, and editing work before it's too late.
Week 3
- 1.
- 2. The rules ofengagement . . . • Listen, don’t write anything down • Argue the toss, constructively! • These slides and maybe some notes are freely available on-line • But, if you’re a compulsive scribbler, I’ve flagged the key messages © Jonathan Hazell Week 3 Page 2
- 3. Tell me andI'll forget; show me and I may remember; involve me and I'll understand. © Jonathan Hazell Week 3 3
- 4. This week’s topics •Deliverables or outputs © Jonathan Hazell Week 3 4
- 5. Next week © JonathanHazell Week 3 5
- 6. What’s the brief? ©Jonathan Hazell Week 3 Page 6
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- 8. Don’t forget .. . http://www.cambridge2000.com/gallery/images/P4235041e.jpg © Jonathan Hazell Week 3 Page 8
- 9. “You can’t alwaysget what you want, http://www.gigslutz.co.uk/wp-content/uploads/2013/07/Rolling-Stones-Hyde-Park-2.jpg Week 3 © Jonathan Hazell Writer: JAGGER, MICK / RICHARDS, KEITH Lyrics © ABKCO Music Inc. Page 9
- 10. “You can’t alwaysget what you want, but if you try sometimes you just might find you get what you need” Writer: JAGGER, MICK / RICHARDS, KEITH Lyrics © ABKCO Music Inc. © Jonathan Hazell Week 3 Page 10
- 11. Pull all thepieces together . . . http://daveharman.com/wp-content/uploads/2011/11/jigsaw-puzzle-2.jpg © Jonathan Hazell Week 3 Page 11
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- 13. Take your time ©Jonathan Hazell http://i.dailymail.co.uk/i/pix/2009/01/23/article-0-01A37A990000044D-865_468x348.jpg Week 3 Page 13
- 14.
- 15. Beware Greeks bearinggifts http://uploads7.wikipaintings.org/images/giovanni-domenico-tiepolo/the-procession-of-the-trojan-horse-in-troy-1773.jpg © Jonathan Hazell Week 3 Page 15
- 16. If it lookstoo good to be true . . . https://scontent-a-lhr.xx.fbcdn.net/hphotos-frc3/1385334_327393627400372_711023685_n.jpg © Jonathan Hazell Week 3 Page 16
- 17. . . .it probably is https://scontent-a-lhr.xx.fbcdn.net/hphotos-frc3/1385334_327393627400372_711023685_n.jpg © Jonathan Hazell Week 3 Page 17
- 18. Use your antennae. . . http://wallpaperscraft.com/image/insect_antennae_leaf_head_43013_1600x1200.jpg?orig=1 © Jonathan Hazell Week 3 Page 18
- 19. . . .avoid trouble http://wallpaperscraft.com/image/insect_antennae_leaf_head_43013_1600x1200.jpg?orig=1 © Jonathan Hazell Week 3 Page 19
- 20. Write things down “Averbal contract isn’t worth the paper it’s written on” http://teigerfamily.files.wordpress.com/2012/08/goldwyn-samuel-02-g.jpg © Jonathan Hazell Week 3 Page 20
- 21. “As every lawyerknows, setting out clear Terms for any contract, at the outset, is essential if subsequent problems are to be avoided.” © Jonathan Hazell Week 3 https://www.jspubs.com/ Page 21
- 22. “You do nothave to say anything. But it may harm your defence if you do not mention when questioned something which you later rely on in court. Anything you do say may be given in evidence.” http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg © Jonathan Hazell Week 3 Page 22
- 23. Be risk averse https://pbs.twimg.com/media/BQvVFfiCAAIEk0W.jpg ©Jonathan Hazell Week 3 Page 23
- 24. Balance the risks https://pbs.twimg.com/media/BUt_iUsCQAAG4aN.jpg ©Jonathan Hazell Week 3 Page 24
- 25. It’s your choice http://www.businessesgrow.com/wp-content/uploads/2013/08/no-thank-you.jpg ©Jonathan Hazell Week 3 Page 25
- 26. What’s left foryou to do? © Jonathan Hazell Week 3 Page 26
- 27. • Exactly whatremains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg © Jonathan Hazell Week 3 Page 27
- 28. • Exactly whatremains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? • custodian http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg © Jonathan Hazell Week 3 Page 28
- 29. • Exactly whatremains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? • custodian, or • client http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg © Jonathan Hazell Week 3 Page 29
- 30. • Exactly whatremains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? • custodian, or • client, or • contractor http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg © Jonathan Hazell Week 3 Page 30
- 31. • Exactly whatremains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? • • • • custodian, or client, or contractor, or consultant http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg © Jonathan Hazell Week 3 Page 31
- 32. Define • From myexperience . . . © Jonathan Hazell Week 3 Page 32
- 33. • From myexperience . . . for every instruction © Jonathan Hazell Week 3 Page 33
- 34. • From myexperience . . . for every instruction • what will you do? © Jonathan Hazell Week 3 Page 34
- 35. • From myexperience . . . for every instruction • what will you do? • what will you accept responsibility for? © Jonathan Hazell Week 3 Page 35
- 36. • From myexperience . . . for every instruction • what will you do? • what will you accept responsibility for? • what will you charge? © Jonathan Hazell Week 3 Page 36
- 37. “. . .I will . . .” http://images4.wikia.nocookie.net/__cb20110807000428/muppet/images/0/07/Marriage.jpg © Jonathan Hazell Week 3 Page 37
- 38. 1. Under this proposalas the consultant I will: 1. undertake a tree survey and provide a report against the requirements of Design Stages A – D as referred to in Figure 1: The design and construction process and tree care of BS 5837:2012 Trees in relation to design, demolition and construction – Recommendations (referred to hereafter as BS 5837) at the site shown on [raw data] as supplied by [name] by [email/post] on [date received]. © Jonathan Hazell Week 3 Page 38
- 39. Define • From myexperience . . . for every instruction • • • • © Jonathan Hazell what will you do? what will you accept responsibility for? what will you charge? what will you not do? Week 3 Page 39
- 40. • From myexperience . . . for every instruction • • • • • © Jonathan Hazell what will you do? what will you accept responsibility for? what will you charge? what will you not do? what will you not accept responsibility or liability for? Week 3 Page 40
- 41. “. . .I will not . . .” http://eofdreams.com/data_images/dreams/tarantula/tarantula-10.jpg © Jonathan Hazell Week 3 Page 41
- 42. 2. Under this proposalas the consultant I will not: 1. meet or contact the local planning authority’s officers to discuss the project that is the subject of the consultancy service; if required those actions will be considered to be a variation © Jonathan Hazell Week 3 Page 42
- 43. 2. Under this proposalas the consultant I will not: 1. meet or contact the local planning authority’s officers to discuss the project that is the subject of the consultancy service; if required those actions will be considered to be a variation 2. accept any liability that may arise from third-party post-processing of the data that I have captured or recorded unless I have been given adequate opportunity to confirm the veracity of those outputs before they are forwarded to another party. © Jonathan Hazell Week 3 Page 43
- 44. Define • From myexperience . . . © Jonathan Hazell Week 3 Page 44
- 45. • From myexperience . . . almost without exception © Jonathan Hazell Week 3 Page 45
- 46. • From myexperience . . . almost without exception • the client or customer may need firm guidance © Jonathan Hazell Week 3 Page 46
- 47. • From myexperience . . . almost without exception • the client or customer may need firm guidance • the process flow chart will be tortured © Jonathan Hazell Week 3 Page 47
- 48. • From myexperience . . . almost without exception • the client or customer may need firm guidance • the process flow chart will be tortured • you will learn something to use later © Jonathan Hazell Week 3 Page 48
- 49. Always edit © JonathanHazell Week 3 Page 49
- 50. When to doit? © Jonathan Hazell Week 3 Page 50
- 51. Before it’s toolate! http://www.london.anglican.org/img/life/funerals.jpg © Jonathan Hazell Week 3 Page 51
- 52. Design • From myexperience . . . http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif © Jonathan Hazell Week 3 Page 52
- 53. • From myexperience . . . start by looking the wrong way down the telescope http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif © Jonathan Hazell Week 3 Page 53
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- 55. • From myexperience . . . http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif © Jonathan Hazell Week 3 Page 55
- 56. • From myexperience . . . agree the deliverables before you start http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif © Jonathan Hazell Week 3 Page 56
- 57. James England –james@England.ac © Jonathan Hazell Week 3 Page 57
- 58. James England –james@England.ac © Jonathan Hazell Week 3 Page 58
- 59. • From myexperience . . . http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif © Jonathan Hazell Week 3 Page 59
- 60. • From myexperience . . . only collect the information you need http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif © Jonathan Hazell Week 3 Page 60
- 61.
- 62. Always edit © JonathanHazell Week 3 Page 62
- 63. Design • Your clienthas defined what they want © Jonathan Hazell Week 3 Page 63
- 64.
- 65. • Your clienthas defined what they want • You have an idea of what it is you can deliver © Jonathan Hazell Week 3 Page 65
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- 67. • Your clienthas defined what they want • You have an idea of what it is you can deliver • Between you, you have agreed the deliverables or outputs © Jonathan Hazell Week 3 Page 67
- 68.
- 69. © Jonathan Hazell Week3 Page 69
- 70. • Decide howfew outputs will deliver the brief • Decide which supporting documents will you need • What pieces of information is it likely that your opinion be based on? • How will you illustrate what you’re saying? • Go and get on with it © Jonathan Hazell Week 3 Page 70
- 71. Don’t forget You donot have to say anything. But it may harm your defence if you do not mention when questioned something which you later rely on in court. Anything you do say may be given in evidence. http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg © Jonathan Hazell Week 3 Page 71
- 72. What are theroutine outputs? • tree surveys • what else? • foreseeability • inventory • trees on development sites • Arboricultural impact assessment • Tree protection plan • Arboricultural method statement © Jonathan Hazell Week 3 Page 72
- 73. What is atypical client? • All sorts of clients • • • • • • • domestic commercial publicly funded knowledgeable know all's interested amateurs un-knowing professionals © Jonathan Hazell Week 3 Page 73
- 74. What format willbe required? • narrative report? • photographs? • Expert witness statement? • spreadsheet? • SHP file? © Jonathan Hazell Week 3 Page 74
- 75. Client ready data http://i.telegraph.co.uk/multimedia/archive/01365/alan_sugar_1365027c.jpg ©Jonathan Hazell Week 3 Page 75
- 76. Client ready data ©Jonathan Hazell Week 3 Page 76
- 77. Client ready data ©Jonathan Hazell Week 3 Page 77
- 78. Client ready data ©Jonathan Hazell Week 3 Page 78
- 79. Your client mayknow what they want http://images3.wikia.nocookie.net/__cb20120506011827/disney/images/d/d5/TheMuppetsGroupshot2011.jpg © Jonathan Hazell Week 3 Page 79
- 80. You will haveto decide how to deliver • tree surveys • foreseeability • inventory • trees on development sites • Arboricultural impact assessment • Tree protection plan • Arboricultural method statement © Jonathan Hazell Week 3 Page 80
- 81. . . .but, can you persuade © Jonathan Hazell Week 3 Page 81
- 82. . . .but, can you persuade • your client? http://images3.wikia.nocookie.net/__cb20120506011827/disney/images/d/d5/TheMuppetsGroupshot2011.jpg © Jonathan Hazell Week 3 Page 82
- 83. . . .but, can you persuade • the architect, or developer, or quantity surveyor? © Jonathan Hazell Week 3 Page 83
- 84. . . .but, can you persuade • the planners? http://www.eims.com.au/Images/PLANNING%20OFFICER.gif © Jonathan Hazell Week 3 Page 84
- 85. . . .but, can you persuade • the ecologists? http://wakpaper.com/large/Batman_wallpapers_207.jpg © Jonathan Hazell Week 3 Page 85
- 86. . . .but, can you persuade • the bird people? http://rutlandbutterflies.files.wordpress.com/2013/04/lg-osprey-crop.jpg © Jonathan Hazell Week 3 Page 86
- 87. . . .but, can you persuade • the clerk of works? http://technotab.com/wp-content/uploads/2012/04/design-tools.jpg © Jonathan Hazell Week 3 Page 87
- 88. . . .but, can you persuade • the digger driver? http://technotab.com/wp-content/uploads/2012/04/design-tools.jpg © Jonathan Hazell Week 3 Page 88
- 89. . . .but, can you persuade • the ground worker? http://th00.deviantart.net/fs71/PRE/i/2011/030/1/9/bottle__russian_vodka_by_special_k_001-d38eg90.jpg © Jonathan Hazell Week 3 Page 89
- 90. . . .but, can you persuade • the owner/site manager? © Jonathan Hazell Week 3 Page 90
- 91. Have you delivered? http://www.musicroom.com/blog/wp-content/uploads/jimi-hendrix2.jpg ©Jonathan Hazell Week 3 Page 91
- 92. What was thebrief? • What are your client’s expectations? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg © Jonathan Hazell Week 3 Page 92
- 93. What was thebrief? • Have you answered the question that you framed on behalf of your client? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg © Jonathan Hazell Week 3 Page 93
- 94. What was thebrief? • Have you got all the data, quantitative and qualitative, that you need? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg © Jonathan Hazell Week 3 Page 94
- 95. What was thebrief? • Have you done all the research that you need to substantiate your position? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg © Jonathan Hazell Week 3 Page 95
- 96. What was thebrief? • Do you have, or can you access, all the references that you need to substantiate your position? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg © Jonathan Hazell Week 3 Page 96
- 97. What was thebrief? • Are you comfortable with your output, will you be happy to invoice? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg © Jonathan Hazell Week 3 Page 97
- 98. Have you delivered? •Should it ever come to a dispute can you convince all parties, including yourself, that you have delivered against your brief? © Jonathan Hazell Week 3 Page 98
- 99. The logic test .. .it may harm your defence if you do not mention when questioned something which you later rely on . . . http://c252289.r89.cf3.rackcdn.com/267375.jpg © Jonathan Hazell Week 3 Page 99
- 100. . . .itmay harm your defence if you do not mention when questioned something which you later rely on . . . • Can a continuous thread be seen throughout your work? http://c252289.r89.cf3.rackcdn.com/267375.jpg © Jonathan Hazell Week 3 Page 100
- 101. . . .itmay harm your defence if you do not mention when questioned something which you later rely on . . . • Can a continuous thread be seen throughout your work? • Do your conclusions flow? http://c252289.r89.cf3.rackcdn.com/267375.jpg © Jonathan Hazell Week 3 Page 101
- 102. . . .itmay harm your defence if you do not mention when questioned something which you later rely on . . . • Can a continuous thread be seen throughout your work? • Do your conclusions flow? • Do your recommendations make sense? http://c252289.r89.cf3.rackcdn.com/267375.jpg © Jonathan Hazell Week 3 Page 102
- 103. © Jonathan Hazell Week3 Page 103
- 104. © Jonathan Hazell Week3 Page 104
- 105. © Jonathan Hazell Week3 Page 105
- 106. © Jonathan Hazell Week3 Page 106
- 107. © Jonathan Hazell Week3 Page 107
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- 109.
- 110. “. . .when there is in prospect a good that is certain and an evil that is uncertain, it is wrong not to do the good for fear of the evil.” Somerset Maugham, W. (1946) Then and now. London: Vintage 09 928686 6, p. 100 http://upload.wikimedia.org/wikipedia/commons/3/3e/Niccolo_Machiavelli_uffizi.jpg © Jonathan Hazell Week 3 Page 110
- 111.
- 112. Remember your audience 1.Never use a metaphor, simile, or other figure of speech which you are used to seeing in print. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg © Jonathan Hazell Week 3 http://www.orwell.ru/library/essays/politics/english/e_polit Page 112
- 113. 2. Never usea long word where a short one will do. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg © Jonathan Hazell Week 3 http://www.orwell.ru/library/essays/politics/english/e_polit Page 113
- 114. 3. If itis possible to cut a word out, always cut it out. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg © Jonathan Hazell Week 3 http://www.orwell.ru/library/essays/politics/english/e_polit Page 114
- 115. 4. Never usethe passive where you can use the active. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg © Jonathan Hazell Week 3 http://www.orwell.ru/library/essays/politics/english/e_polit Page 115
- 116. 5. Never usea foreign phrase, a scientific word, or a jargon word if you can think of an everyday English equivalent. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg © Jonathan Hazell Week 3 http://www.orwell.ru/library/essays/politics/english/e_polit Page 116
- 117. 6. Break anyof these rules sooner than say anything outright barbarous. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg © Jonathan Hazell Week 3 http://www.orwell.ru/library/essays/politics/english/e_polit Page 117