Market scenario and insights of southeast Asian region derived from RateGain's data labs for a deeper understanding of the impact of coronavirus on countries like Indonesia, Malaysia, Philippines, Vietnam, Singapore, Thailand, Myanmar and Cambodia focussing on a month on month booking and cancellation trends across major cities in the region. Although local and global chains along with budget hotels are witnessing challenging times, it is important to drive inspiration and hope from the positivity in the region for a #bettertomorrow. To view the recorded webinar, visit: https://bit.ly/3ci19ws

1. Partnership for a
#BetterTomorrow
Navigating the
SOUTH EAST ASIA Market
Tuesday, 7 April 2020

2. 2
NAVIGATING THE SOUTH EAST ASIA MARKET
Andreas Rud
Chief Operating Officer
Ri-Yaz Hotels & Resorts
Alvin Jacobs
AVP – Head of Sales &
Marketing (Maldives)
Cinnamon Hotels & Resorts
Navodit Srivastava
Founder and CEO
LEVITATEE
Jagdish Sandhu
CEO & Co-founder
Frozen Lime
John Safenson
VP of Market Management,
Accommodation
Traveloka.com
Yusuf IJsseldijk
Founder & Owner
Simia Solutions
Philip Liu
VP & Head of Account
Management – APAC
RateGain
Preeti Bakshi
AVP & Head of Indo-China
& North Asia
RateGain

3. 3
01 The Current Scenario
MARKET INSIGHTS FROM THE SOUTH EAST ASIA REGION
SOUTH EAST ASIAN COUNTRIES: MoM Bookings & Cancellations
SOUTH EAST ASIAN COUNTRIES: Major Cities – MoM Bookings & Cancellations
SOUTH EAST ASIAN COUNTRIES: Hotel Segments – MoM Bookings & Cancellations

4. 44
SOUTH EAST ASIAN COUNTRIES
Bookings & Cancellations: MoM Comparison from Nov 19, Dec 19, Jan 20, Feb 20 and Mar 20
If we look at South East Asia, the bookings were up in Dec, declined slightly over Jan and Feb and then a steep decline in Mar.
→ Indonesia, Malaysia, Philippines and Vietnam have shown a pattern similar to that of South East Asia.
→ Singapore has shown a continuous gradual decline.
→ Thailand, Myanmar and Cambodia have remained flat over the months till Feb but posted a steep decline after that.
If we look at South East Asia, the cancellations were flat till Jan, then a slight decline in Feb but a steep increase in Mar.
→ Indonesia and Philippines have shown a pattern similar to that of South East Asia.
→ All other countries has shown a similar pattern but the increase in cancellation in March is slightly less.
* March data is till 29 March 2020 – RateGain Research Lab

5. 55
Across all countries, all major cities have shown decline in Feb and March. The declines in Mar is more than -50% everywhere.
The cities of Indonesia, Vietnam and Malaysia have shown decline in the entire quarter.
Singapore has shown decline since November onwards.
SOUTH EAST ASIAN COUNTRIES: Major Cities
Bookings: MoM Comparison from Nov 19, Dec 19, Jan 20, Feb 20 and Mar 20
* March data is till 29 March 2020 – RateGain Research Lab
Indonesia Malaysia Philippines Singapore Thailand VietnamCambodia Myanmar

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All the cities across multiple countries have shown increase in cancellations in the month of Mar.
The cancellations in cities of Indonesia and Philippines is more than 200%. Malaysia has shown cancellations >100% in some cities.
Thailand, Singapore and Vietnam has shown minimal increase in cancellations in Mar.
Siam Reap, as an outlier, have shown decline in Feb and Mar.
SOUTH EAST ASIAN COUNTRIES: Major Cities
Cancellations: MoM Comparison from Nov 19, Dec 19, Jan 20, Feb 20 and Mar 20
* March data is till 29 March 2020 – RateGain Research Lab
Indonesia Philippines Singapore Thailand VietnamCambodia Malaysia Myanmar

7. 77
SOUTH EAST ASIAN COUNTRIES: Hotel Segments
Bookings: MoM Comparison from Nov 19, Dec 19, Jan 20, Feb 20 and Mar 20
* March data is till 29 March 2020 – RateGain Research Lab
All type of hotel segments have taken severe hit in the month of Feb and Mar.
In the month of Feb, the avg. decrease is around ~-15% whereas in Mar the decrease is greater than -50% across all segments.
Local chains and global chains have been affected similarly.
Indonesia Cambodia ThailandMalaysia

8. 88
SOUTH EAST ASIAN COUNTRIES: Hotel Segments
Cancellations: MoM Comparison from Nov 19, Dec 19, Jan 20, Feb 20 and Mar 20
* March data is till 29 March 2020 – RateGain Research Lab
Budget hotel and international chains have shown steep increase in cancellations in Mar.
Malaysia and a few Indonesian hotels have also seen increasing in cancellations in Mar.
The global chains and Thailand have witnessed decrease in cancellations in Mar.
Indonesia Cambodia ThailandMalaysia

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02 The Silver Lining
Positives during COVID-19
Inspiration and Hope in these challenging times

10. 10
Theme Parks Reopening Intra Country Travel Free Rooms
Hope & Encouragement Rewards for Staying Home Hotels Supporting SHN

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03 The Way Ahead
How to Navigate the Uncharted Waters of COVID-19?
Phase Wise Changes Expected in Near Future
Foreseen New Sources of Demand
Current Behavior and Expectations from Health & Wellness Tourism
Coping with the Crisis and Best Practices to Safeguard in Current Demanding Scenarios
Crisis Communication and Role of Social Media Marketing
The Next Big Thing

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04 Question & Answers
POST YOUR QUESTIONS IN THE CHAT BOX.
Our Speakers Would Be Happy To
Answer Your Questions

13. 13
05
FOR ATTENDING THE WEBINAR
For a recorded version of the webinar
please drop a note to
marketing@rategain.com
Thank You
Co-Creating a #BetterTomorrow for the
Travel & Hospitality Industry
https://bettertomorrow.rategain.com