The document discusses the risks associated with Web 2.0 services, including confidentiality, security, and data protection. It emphasizes the importance of institutional engagement and user education in managing these risks. Additionally, it touches on the evolution towards Web 3.0 and the implications for decentralized user control.

1. Web 2.0: Managing the Risks Chris Adie, Information Services, University of Edinburgh

2. Let’s all head for the promised land! 2.0

3. Clouds

4. What Risks? Confidentiality Security Reliability Usability Data Protection

5. Reliability Your Web 2.0 service provider goes bust/gets bought The nature of the service changes under your feet

6. Data Protection Risks Your institution is prosecuted under Data Protection legislation Is the Web 2.0 SP a “Data Processor”? Can users maintain their privacy? Are personal details sent outside EEA? Can you delete information? Have you clarified what you are doing?

9. Biggest risk of all Doing nothing

10. What should we do?

11. Formality spectrum Increasing institutional engagement Formality Magnifies Risk! Institutional adoption Topical adoption Recommend/ suggest Very informal

12. Very Informal Use Encourage literacy in Online safety Online responsibility Data protection Institution ignores it Institutional adoption Topical adoption Recommend/ suggest Very informal

13. Recommend/suggest Identify “good” sites Support locally Institutional adoption Topical adoption Recommend/ suggest Very informal

14. Topical adoption Insource User education Risk analysis Legal input Institutional adoption Topical adoption Recommend/ suggest Very informal

15. Institutional adoption Outsource Institutional adoption Topical adoption Recommend/ suggest Very informal

16. Futures

17. Some trends Authentication Desktop applications moving to the web Live Mesh

18. What about Web 3.0? Web 1.0: “Centralised Them” Web 2.0: “Distributed Us” Web 3.0: “Decentralised Me”

19. Over to you!