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COMPREHENSIVE
SOLDIER & FAMILY FITNESS
ENHANCING PERFORMANCEBUILDING RESILIENCE
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COMPREHENSIVE
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ENHANCING PERFORMANCEBUILDING RESILIENCE
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COMPREHENSIVE
SOLDIER & FAMILY FITNESS
ENHANCING PERFORMANCEBUILDING RESILIENCE
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COMPREHENSIVE
SOLDIER & FAMILY FITNESS
ENHANCING PERFORMANCEBUILDING RESILIENCE
Facilitator
COMPREHENSIVE
SOLDIER & FAMILY FITNESS
ENHANCING PERFORMANCEBUILDING RESILIENCE
Volunteers
COMPREHENSIVE
SOLDIER & FAMILY FITNESS
ENHANCING PERFORMANCEBUILDING RESILIENCE
Volunteers
TEAM LEADS
Nicole Campbell (NC) Karen Tryon (NY)
Elizabeth Flagg (MA) Glory Rossbacher (ID)
TEAM MEMBERS
Deanna Cole (PA) Rose Holland (MD)
Gerda Weekley (OK) Cynthia Warren (VA)
Cara Wheeler (VA) April McLean (MT)
Aquanette Clark (VI)
COMPREHENSIVE
SOLDIER & FAMILY FITNESS
ENHANCING PERFORMANCEBUILDING RESILIENCE
Volunteers
Introduction to Resiliency
Volunteer Management
Session 1 of 1
COMPREHENSIVE
SOLDIER & FAMILY FITNESS
ENHANCING PERFORMANCEBUILDING RESILIENCE
Resiliency Overview
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 66
Understanding Resilience
Top of Participant Guide page 8
§  Share words you feel that capture resilience.
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 67
What is resilience?
§  A resilient individual is one who is willing to take
calculated, necessary risks, and to capitalize on
opportunity.
§  Resilience is the ability to grow and thrive in the
face of challenges and bounce back from
adversity.
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 68
Resilient people bounce, not break.
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 69
You Not You
Photo © Jeannette Lambert, Dreamstime.com.
Used with permission.
Photo © Alexstar, Dreamstime.com.
Used with permission.
Resilience Myth Resilience Fact
Never show emotion Regulate emotion
Only about the individual About individuals and
relationships
Must handle everything
on your own
Asking for help is a resilient
strategy
Always act fast Know when to slow down
Always fully composed Not always pretty
Have it or you don’t Everyone can develop it
Resilient people never burn
out
Rejuvenation fuels resilience
Resilience Myths and Facts
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 70
Resilience Competencies
1.  Self-awareness
2.  Self-regulation
3.  Optimism
4.  Mental Agility
5.  Strengths of Character
6.  Connection
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 71
Photo © 2014 Univ. of Penn.
All rights reserved.
Resilience Competencies
1. Self-awareness:
§  Identify thoughts, emotions, and behaviors
§  Identify patterns in thinking and behavior,
particularly counterproductive patterns
§  Be open and curious
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 72
Photo © 2014 Univ. of Penn.
All rights reserved.
Resilience Competencies
2. Self-regulation:
§  Regulate impulses, emotions, physiology, and
behaviors to achieve goals
§  Express emotions appropriately
§  Stop counterproductive thinking
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 73
Resilience Competencies
3. Optimism:
§  Hunt for what is good
§  Fight the Negativity Bias
§  Remain realistic
§  Identify what is controllable
§  Maintain hope
§  Have confidence in self and team
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 74
Photo courtesy of U.S. Army
Resilience Competencies
4. Mental Agility:
§  Think flexibly, accurately, and thoroughly (FAT)
§  Take other perspectives
§  Identify and understand problems
§  Be willing to try new strategies
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 75
Photo courtesy of U.S. Army
Resilience Competencies
5. Strengths of Character
§  Know your top Character Strengths and how to
use them to overcome challenges and meet goals
§  Have faith in one’s Character Strengths, talents,
and abilities
§  Demonstrate an “I am strong” attitude
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 76
Resilience Competencies
6. Connection:
§  Build strong relationships
§  Use positive and effective communication
§  Develop empathy, tracking
§  Be willing to ask for help
§  Support others
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 77
Photo courtesy of U.S. Army
Resilience skills make you stronger, not softer.
§  They increase your ability to cope with stress.
§  They increase your ability to overcome setbacks.
§  They increase your ability to solve problems.
§  They increase your ability to remain task focused.
§  They increase your ability to perform under
pressure.
§  They increase your confidence.
§  They decrease helplessness, depression, and
anxiety.
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 78
Resilience Competencies Key
Principles
§  Bounce, not break: Resilient people bounce, not
break, when faced with an adversity or challenge.
§  Can be developed: Everyone can enhance his or
her resilience by developing the MRT
competencies.
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 79
Resilience Skills
80
Our Model
Crawl Walk Run
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 81
Photo © Oksun70, Dreamstime.com.
Used with permission.
Photo © Andres Rodriguez, Dreamstime.com.
Used with permission.
Photo © Martinmark, Dreamstime.com.
Used with permission.
Skill mastery requires
that you know…
§  What is the skill?
§  When do I use it?
§  How do I use it?
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 82
MRT Skills
Hunt the Good Stuff
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 83
MRT Skills
84
§  Hunt the Good Stuff helps to build Optimism.
§  Hunt the Good Stuff builds positive emotion, such
as gratitude.
Hunt the Good Stuff:
B.L.U.F.
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 85
§  Builds positive emotion, optimism, gratitude
(studied by Robert Emmons)
§  Counteracts the Negativity Bias
§  Leads to:
–  Better health, better sleep, feeling calm
–  Lower depression and greater life satisfaction
–  More optimal performance
–  Better relationships
Hunt the Good Stuff
Based on work by Martin Seligman and colleagues
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 86
§  Record three good things each day. Next to each
positive event that you list, write a reflection (at
least one sentence) about one or more of the
following topics:
–  Why this good thing happened
–  What this good thing means to you
–  What you can do tomorrow to enable more of this
good thing
–  What ways you or others contribute to this good
thing
Hunt the Good Stuff Journal
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 87
§  Counteracts the Negativity Bias: You can
counteract the Negativity Bias–the tendency to
pay more attention to bad events than positive
events–by recording three good things on a
regular basis.
§  Optimism: Optimism is a primary target of Hunt
the Good Stuff.
Hunt the Good Stuff
Key Principles
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 88
§  How can you use Hunt the Good Stuff to enhance
your performance?
§  How did keeping track of positive events and
experiences affect how you interacted with
others?
Hunt the Good Stuff Applications
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 89
Hunt the Good Stuff:
Check on Learning
Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 90
What is the skill? Hunt the Good Stuff is used to notice
positive experiences to enhance optimism, gratitude, and
other positive emotions.
When do I use it? Hunt the Good Stuff on a regular basis in
order to counteract the Negativity Bias.
How do I use it? Write down three positive experiences from
the day and write a reflection about why the good thing
happened, what the good thing means to you, what you can
do to enable more of the good thing, or what ways you or
others contributed to the good thing.
Hunt the Good Stuff is used to notice
positive experiences to enhance optimism, gratitude, and
other positive emotions.
Hunt the Good Stuff on a regular basis in
order to counteract the Negativity Bias.
Write down three positive experiences from
the day and write a reflection about why the good thing
happened, what the good thing means to you, what you can
do to enable more of the good thing, and/or what ways you or
others contributed to the good thing.
Today’s
Take-Aways
Everyone Ready
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VTT March Session 2: Slides: Introduction to Resiliency

  • 1. COMPREHENSIVE SOLDIER & FAMILY FITNESS ENHANCING PERFORMANCEBUILDING RESILIENCE THIS  VTT  WEBINAR  SESSION     HAS  BEEN  UPDATED  TO     Voice  Over  "Internet"  (VOIP)        PLEASE  USE  VOIP  where  possible.  Follow  prompts  post  login.   Speakers  for  sound  &  microphone  is  op,onal  to  par9cipate   in  the  conversa9on.      Speakers  required  for  sound.    Mic  is  opt.  -­‐  IF  NO  VOIP  &  you   want  to  talk,  there  is  a  phone  number  on  your  registra9on   that  you  can  call  into.   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~      
  • 2. COMPREHENSIVE SOLDIER & FAMILY FITNESS ENHANCING PERFORMANCEBUILDING RESILIENCE Question Log Minimize Screen View Raise Hand to ask Question Attendance: Please let us know if you are sharing your desktop. Handouts: Will be emailed shortly Attendee Grab Tab Webinar Navigation
  • 3. COMPREHENSIVE SOLDIER & FAMILY FITNESS ENHANCING PERFORMANCEBUILDING RESILIENCE Facilitator Today’s slides and handouts can be found on our Slide Share site: www.slideshare.net/NGVolunteerTrainingTeam Check out our Facebook Page: https://www.facebook.com/ guardvolunteerworkshop?fref=ts
  • 4. COMPREHENSIVE SOLDIER & FAMILY FITNESS ENHANCING PERFORMANCEBUILDING RESILIENCE Facilitator
  • 5. COMPREHENSIVE SOLDIER & FAMILY FITNESS ENHANCING PERFORMANCEBUILDING RESILIENCE Volunteers
  • 6. COMPREHENSIVE SOLDIER & FAMILY FITNESS ENHANCING PERFORMANCEBUILDING RESILIENCE Volunteers TEAM LEADS Nicole Campbell (NC) Karen Tryon (NY) Elizabeth Flagg (MA) Glory Rossbacher (ID) TEAM MEMBERS Deanna Cole (PA) Rose Holland (MD) Gerda Weekley (OK) Cynthia Warren (VA) Cara Wheeler (VA) April McLean (MT) Aquanette Clark (VI)
  • 7. COMPREHENSIVE SOLDIER & FAMILY FITNESS ENHANCING PERFORMANCEBUILDING RESILIENCE Volunteers Introduction to Resiliency Volunteer Management Session 1 of 1
  • 8. COMPREHENSIVE SOLDIER & FAMILY FITNESS ENHANCING PERFORMANCEBUILDING RESILIENCE Resiliency Overview Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 66
  • 9. Understanding Resilience Top of Participant Guide page 8 §  Share words you feel that capture resilience. Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 67
  • 10. What is resilience? §  A resilient individual is one who is willing to take calculated, necessary risks, and to capitalize on opportunity. §  Resilience is the ability to grow and thrive in the face of challenges and bounce back from adversity. Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 68
  • 11. Resilient people bounce, not break. Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 69 You Not You Photo © Jeannette Lambert, Dreamstime.com. Used with permission. Photo © Alexstar, Dreamstime.com. Used with permission.
  • 12. Resilience Myth Resilience Fact Never show emotion Regulate emotion Only about the individual About individuals and relationships Must handle everything on your own Asking for help is a resilient strategy Always act fast Know when to slow down Always fully composed Not always pretty Have it or you don’t Everyone can develop it Resilient people never burn out Rejuvenation fuels resilience Resilience Myths and Facts Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 70
  • 13. Resilience Competencies 1.  Self-awareness 2.  Self-regulation 3.  Optimism 4.  Mental Agility 5.  Strengths of Character 6.  Connection Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 71 Photo © 2014 Univ. of Penn. All rights reserved.
  • 14. Resilience Competencies 1. Self-awareness: §  Identify thoughts, emotions, and behaviors §  Identify patterns in thinking and behavior, particularly counterproductive patterns §  Be open and curious Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 72 Photo © 2014 Univ. of Penn. All rights reserved.
  • 15. Resilience Competencies 2. Self-regulation: §  Regulate impulses, emotions, physiology, and behaviors to achieve goals §  Express emotions appropriately §  Stop counterproductive thinking Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 73
  • 16. Resilience Competencies 3. Optimism: §  Hunt for what is good §  Fight the Negativity Bias §  Remain realistic §  Identify what is controllable §  Maintain hope §  Have confidence in self and team Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 74 Photo courtesy of U.S. Army
  • 17. Resilience Competencies 4. Mental Agility: §  Think flexibly, accurately, and thoroughly (FAT) §  Take other perspectives §  Identify and understand problems §  Be willing to try new strategies Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 75 Photo courtesy of U.S. Army
  • 18. Resilience Competencies 5. Strengths of Character §  Know your top Character Strengths and how to use them to overcome challenges and meet goals §  Have faith in one’s Character Strengths, talents, and abilities §  Demonstrate an “I am strong” attitude Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 76
  • 19. Resilience Competencies 6. Connection: §  Build strong relationships §  Use positive and effective communication §  Develop empathy, tracking §  Be willing to ask for help §  Support others Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 77 Photo courtesy of U.S. Army
  • 20. Resilience skills make you stronger, not softer. §  They increase your ability to cope with stress. §  They increase your ability to overcome setbacks. §  They increase your ability to solve problems. §  They increase your ability to remain task focused. §  They increase your ability to perform under pressure. §  They increase your confidence. §  They decrease helplessness, depression, and anxiety. Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 78
  • 21. Resilience Competencies Key Principles §  Bounce, not break: Resilient people bounce, not break, when faced with an adversity or challenge. §  Can be developed: Everyone can enhance his or her resilience by developing the MRT competencies. Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 79
  • 23. Our Model Crawl Walk Run Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 81 Photo © Oksun70, Dreamstime.com. Used with permission. Photo © Andres Rodriguez, Dreamstime.com. Used with permission. Photo © Martinmark, Dreamstime.com. Used with permission.
  • 24. Skill mastery requires that you know… §  What is the skill? §  When do I use it? §  How do I use it? Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 82
  • 25. MRT Skills Hunt the Good Stuff Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 83
  • 27. §  Hunt the Good Stuff helps to build Optimism. §  Hunt the Good Stuff builds positive emotion, such as gratitude. Hunt the Good Stuff: B.L.U.F. Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 85
  • 28. §  Builds positive emotion, optimism, gratitude (studied by Robert Emmons) §  Counteracts the Negativity Bias §  Leads to: –  Better health, better sleep, feeling calm –  Lower depression and greater life satisfaction –  More optimal performance –  Better relationships Hunt the Good Stuff Based on work by Martin Seligman and colleagues Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 86
  • 29. §  Record three good things each day. Next to each positive event that you list, write a reflection (at least one sentence) about one or more of the following topics: –  Why this good thing happened –  What this good thing means to you –  What you can do tomorrow to enable more of this good thing –  What ways you or others contribute to this good thing Hunt the Good Stuff Journal Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 87
  • 30. §  Counteracts the Negativity Bias: You can counteract the Negativity Bias–the tendency to pay more attention to bad events than positive events–by recording three good things on a regular basis. §  Optimism: Optimism is a primary target of Hunt the Good Stuff. Hunt the Good Stuff Key Principles Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 88
  • 31. §  How can you use Hunt the Good Stuff to enhance your performance? §  How did keeping track of positive events and experiences affect how you interacted with others? Hunt the Good Stuff Applications Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 89
  • 32. Hunt the Good Stuff: Check on Learning Copyright © 2014 The Trustees of the University of Pennsylvania. All rights reserved. 90 What is the skill? Hunt the Good Stuff is used to notice positive experiences to enhance optimism, gratitude, and other positive emotions. When do I use it? Hunt the Good Stuff on a regular basis in order to counteract the Negativity Bias. How do I use it? Write down three positive experiences from the day and write a reflection about why the good thing happened, what the good thing means to you, what you can do to enable more of the good thing, or what ways you or others contributed to the good thing. Hunt the Good Stuff is used to notice positive experiences to enhance optimism, gratitude, and other positive emotions. Hunt the Good Stuff on a regular basis in order to counteract the Negativity Bias. Write down three positive experiences from the day and write a reflection about why the good thing happened, what the good thing means to you, what you can do to enable more of the good thing, and/or what ways you or others contributed to the good thing.
  • 33. Today’s Take-Aways Everyone Ready New Approaches to Volunteer Recruitment Session 2 of 2
  • 34. Leaving the Webinar www.jointservicessupport.org Survey Surveys: “Open after every session” >ADMIN TOOLS, >Surveys, >”VTT Date & Title”
  • 35. Leaving the Webinar www.jointservicessupport.org Assessment Training Assessment: “Open after final session” >ADMIN TOOLS, >Assessment, >”VTT Date & Title”
  • 36. Leaving the Webinar www.jointservicessupport.org Obtaining a Certificate Training Assessment: >Edit Profile, >Assessment History, >Certificate, >Print/Save
  • 37. Leaving the Webinar www.jointservicessupport.org COMMUNITY & FORUMS Community: Discussion Forums >Community, >Forums, >”Volunteer” & “FRG”