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Volunteering at 400 fest - online induction
- 2. Why are you volunteering at 400 Fest? • To raise money which will enable Mission Australia’s Early Learning Services to promote healthy eating in its 13 centres across Victoria. • To help Markets of Melbourne raise awareness of the importance of healthy eating and supporting local growers and producers. • To enjoy the 400 Fest celebration!
- 4. On Friday, 31 August, 400 Fest will kick start a week of festivities celebrating 400 collective years of Melbourne’s major municipal markets. The Markets are coming to Federation Square for 400 minutes of fun. There will be huge giveaways of 400 various market goodies including feta and pesto-stuffed mushrooms, apples, pears, scrummy sourdough bread and snags, just to name a few. Funds raised will go to Mission Australia’s Early Learning Centres. This 400-minute opening event in Federation Square will start Market Week 2012, which will be held by the Markets of Melbourne – Prahran Market, Queen Victoria Market and South Melbourne Market. Market Week in September will delight Melbournians and visitors with a host of events and specialties across all three markets.
- 7. Our Values Compassion Integrity Respect Perseverance Celebration
- 9. The Markets of Melbourne is a collective of three of the city’s longest-running cultural icons – The Prahran Market, The Queen Victoria Market and the South Melbourne Market. The aim of the collective is to raise the profile of market shopping amongst Melburnians and educate and inform about the benefits associated with shopping at your local market. Market Week 2012 After the success of last year’s inaugural event, hosted by the Markets of Melbourne. Market Week in the first week of September will again delight Melbournians and visitors alike. Highlight events for Market Week 2012 include: 1. The 400 Fest: Friday 31 August at Federation Square from 2pm to 8:40pm 2. Tastings, cooking demonstrations and free market tours running week at all markets 3. Can We Afford Not To Eat Local industry forum, Tuesday 4 September at The State Library 4. Free For All giveaway event on Friday 7 September at all markets 5. Taxi’s Tribute to the Markets Sunday 9 September at Taxi Dining Room, Federation Square.
- 10. Volunteering Checklist Code of Conduct Volunteering Information Volunteering forms
- 11. Code of Conduct • Our Code of Conduct aims to clarify types of behaviour that all staff and volunteers should use when performing work duties. • By accepting to volunteer for Our Code of Conduct is Mission Australia, you agree to a general set of abide by this code. principles – not a rule book – that determines how we act in situations • Our code of conduct covers:
- 12. How should I behave towards others? Treat everyone with dignity and respect •Treat all those that we encounter in our daily work with respect and dignity. •Refrain from any form of unfair work practices including bullying, harassment or discrimination. Act Lawfully •All volunteers should ensure that their behaviour is consistent with Mission Australia’s expectations. •Follow our policies and procedures. •Abide by the law. •Report any non-compliance.
- 13. What are my responsibilities towards the organisation? Volunteers must: •Commit to supporting the work we do. •Maintain privacy. •Comply with Mission Australia’s policies and procedures. •Ensure that there are no personal or business conflict of interest with the work that you do for Mission Australia. •You do not negatively affect the reputation of our organisation such as speaking to the media about Mission Australia. •Ensure you use Mission Australia resources in an efficient and responsible manner. This includes not using resources for personal purposes, without gaining prior authorisation.
- 14. Whistleblowing What is it? •Taking action when you have seen or heard someone doing the wrong thing by reporting these incidents of misconduct. What actions should you take? •Raise this issue with your Volunteering Manager. To ensure the safety of Whistle-blowers Mission Australia is committed to protecting those who report incidents where the report has been made in good faith.
- 15. What is considered as serious misconduct? • Breach of the Code of Conduct. • Unlawful conduct like fraud, theft, drug sale or use, violence, harassment, criminal damage to property. • Unethical conduct like dishonestly altering records, engaging in questionable accounting practices. • Serious undeclared or unresolved conflicts of interest. • Potentially damaging unsafe work practices. • Corrupt activity or conduct of any other kind involving serious impropriety or malpractice. • Substantial waste of resources.
- 16. How do you report wrongdoing? • Report it to your Volunteering Manager • Report it to: Mission Australia Integrity Hotline 1800 021 673
- 17. WH&S Induction Risk Management Everyone at Mission Australia has responsibilities regarding WH&S. Manager • Ensure resources, information and training are provided • Conduct WH&S Inspections to identify and manage hazards • Document evidence of hazards and ensure corrective action is taken WH&S • Provide the link between staff and managers for safety Representative concerns • Make recommendations for improvements to health and safety, after the 5 day course is undertaken. Volunteer • Take care for health and safety for yourself and others • Report unsafe conditions and incidents to the manager immediately • Follow instructions
- 18. Volunteering Information • Date • Times • Location • Transport • Volunteering roles • In case of emergency • Contact
- 19. Date •Friday, 31 August Times •Option A: 2pm*-5:30pm •Option B: 5:30pm*- 9:00pm Location •Federation Square, Melbourne CBD (Meet at the BBQ near Transport Hotel) *Please try to arrive 15 minutes early for your shift
- 21. Transport •Car- There is paid parking available underneath Federation Square, entry is off Flinders Street. Other paid parking facilities are also nearby. Parking during the day can be expensive so make sure you consider the costs before driving in. •Train- Catch the train to Flinders Street Station and walk across the road to Federation Square. •Tram- Many trams stop nearby, on either St Kilda Road or Flinders Street. To check tram routes see the Yarra Trams website: http://www.yarratrams.com.au/
- 22. Roles •Coin Collectors •Crowd Assistors •BBQ Helpers
- 23. Hazards and Emergency Responses • A hazard is anything with the potential to cause harm to people, equipment or the environment. • Identifying hazards is the first step to eliminate or minimise risk.
- 24. In case of a hazard 1. See Sophie Keath, Volunteer Manager, OR alert the Federation Square security staff. 2. Make your safety a priority. In case of an emergency 1.Try not to panic. 2.Call 000. 3.Look to the security staff for instructions. 4.If evacuation is required, the emergency message will appear on the television screen to direct you. A voice announcement may also be made with clear instructions.
- 25. First Aid If someone near you, or you yourself are in need of first aid attention please see the Federation Square security staff. They are fully trained in first aid and will call and ambulance if the matter is serious.
- 26. Contact Sophie Keath Volunteer Manager 0421 669 979
- 27. Forms needed • Registration form • Volunteer agreement form • The last page of your induction booklet • Food handling OH&S guidelines
- 29. Thank you
- 30. For more general information see • www.missionaustralia.com.au • www.maearlylearning.com.au • www.marketsofmelbourne.com.au
Editor's Notes
- PRESENTER NOTES Who is MA: Mission Australia is a non- denominational Christian community service organisation that has been transforming the lives of Australians in need for 150 years. We come from many and varied backgrounds cultures and experiences, but we share a passion to help the disadvantaged in our communities to transform their lives. Community Services Operates 350 community services across metro, rural and regional Australia, assisting more than 90,000 families and individuals a year and more than 130,000 incidences of service Each of our Community Services fall under one of five pathways: Pathways to strong families and healthy, happy children Pathways through a successful youth Pathways away from homelessness Pathways for life and work-ready skills Pathways to sustainable employment Employment Solutions Provides employment services, currently delivering 6 different programs across every state and territory by more than 1100 staff from over 120 locations. Our employment programs include: Job Services Australia, Australian Apprenticeships, New Enterprise Incentive Scheme, Disability Management Services, National Green Jobs Corps , Allied Health Solutions. Early Learning Services Operates 48 early learning centres across Australia (except QLD & TAS), providing high quality care for children aged 0-6. Our dedicated staff provide a caring, fun and creative place for children to develop the skills and attitudes that will prepare them for life. Housing Purpose: to deliver social inclusion through affordable housing by being a long term provider of high quality mixed tenure housing. Currently operational in NSW, VIC & TAS with over 100 properties as housing stock & continually expanding. Types of housing programs provided: Affordable Housing - available for individuals or families on low-to-moderate incomes (rent set at 70 to 80 % of market rate ),Social Housing - available to all single people & families on low incomes and on waiting list for public housing, supported Housing – access to a number of different community service agencies
- Compassion - we are committed to being sensitive, understanding and caring in our service of each other and all people. Integrity - we are committed to being honest, accountable, transparent and just in all our work and relationships. Respect - we are committed to treating each person as we expect to be treated, offering love, acceptance and a voice of support in the face of life’s challenges. Perseverance - we are committed to being the very best we can be, finding effective, creative and environmentally responsible ways to fulfil our mission. Celebration - we are committed to recognising and celebrating the efforts and achievements of our staff, supporters and the people we help.
- Coin Collectors Objective: To raise money for Mission Australia Early Learning Services. Actions: Approach with collection tins and ask people for donations. Responsibilities: To behave in an ethical way that doesn’t misrepresent Mission Australia. Be friendly and approachable. If threatened for money don’t be a hero, hand over your collection and remove yourself from the situation as quickly and safely as possible, then report the incident to your Volunteer Manager. Crowd Assistors Objective: To maintain queues and crowd flow in an orderly manner. Actions: Assist people who are queuing and show them where to line up and filter foot traffic towards the mini-market and BBQ set-up. Responsibilities: To behave in way that doesn’t misrepresent Mission Australia- be friendly and approachable. Be aware of the people around you to avoid physical injuries, i.e. tripping. BBQ Helpers Objective: To keep the food coming! Actions: Help with food preparations and stock up raw ingredients. Responsibilities: To serve with a smile and follow the Food Handling OH&S guidelines in your information pack. Make sure you maintain a safe distance from hot surfaces and foods and if you do have a first aid emergency please follow the First Aid procedure in section X.
- Volunteer agreement form- this is your agreement to volunteer and follow ethical standards of behaviour. Please read through, sign and return to us at 400 Fest. Induction booklet- – please read this carefully as it outlines important Mission Australia policies for your reference including workplace health and safety information. When you’ve finished do the quiz on the last page, sign and return this page to us at 400 Fest. Food OH&S- – in case we ask you to help out with the BBQ.