VMware View 4 is a desktop virtualization solution that allows companies to manage operating systems, applications, and user profiles independently from hardware using virtualization. It provides benefits such as streamlined management from a single console, lower costs by reducing IT infrastructure in remote offices, and increased security by keeping all data within the corporate firewall. The solution includes platform, management, and user experience tools to deliver a personalized desktop to users over any network from anywhere.

1. VMware View 4
Built for Desktops

2. VMware View 4
Built for Desktops
Table of Contents
Transform Desktop Management and Provide the Best User Experience . . . . 3
How does VMware View Work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What are the Benefits of VMware View? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What’s Included in VMware View 4? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
User Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
How is VMware View Used in the Enterprise? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Key Features and Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Purchasing VMware View 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Find Out More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
What is New in VMware View 4? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
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3. VMware View 4
Built for Desktops
Transform Desktop Management and Provide the
Best User Experience
User Experience Virtual Desktop OS, Data, Apps
VMware View™ 4 is the leading desktop virtualization solution
built for delivering desktops as a managed service—from the
OS, Provisioning
platform to the protocol. This solution lets enterprise IT manage Thick Client
& Update
operating systems, applications and user persona independently
of each other. VMware View 4 simplifies desktop management,
User Data &
reduces desktop operational costs and increases control for Desktop
Desktop VM
Personalization
IT while providing end users with flexible access, creating a • Disaster Recovery
superior desktop experience for end users—over any network. • Security
Application
Laptop • Availability & Backup
Virtualization
How does VMware View Work?
Today’s desktop environment links together desktop VMware View encapsulates the OS, applications and user data into isolated layers
for better desktop management and dynamically assembles desktops on demand
components—hardware, operating system, applications, user to provide users with a personalized view of their individual desktop .
profile and data—in ways that are difficult to support and
maintain. As a result, a problem at one layer often causes a chain
reaction that can destroy the entire desktop, and make recovery
of locally stored user data and settings very difficult and costly • Better security
for IT organizations. Since all data is maintained within the corporate firewall,
VMware View uses virtualization to break the bonds between VMware View minimizes risk and data loss. Built-in SSL
the desktop and associated OS, applications and hardware, and encryption provides secure tunneling to virtual desktops
dynamically assembles and delivers desktops and applications from unmanaged devices.
to users with a personalized view of their individual desktops. By • Increased end-user satisfaction
encapsulating the desktop OS, applications and user data into VMware View PCoIP display protocol provides a superior
isolated layers, VMware View enables IT staff to change, update end-user experience over any network. Adaptive technology
and deploy each component independently for greater business ensures an optimized virtual desktop delivery on both the LAN
agility and improved response time. The result is a more flexible and the WAN. Address the broadest list of use cases and
access model that improves security, lowers operating costs and deployment options with a single protocol. Access personalized
simplifies desktop administration and management. virtual desktops complete with applications and end-user data
and settings anywhere and anytime with VMware View.
What are the Benefits of VMware View? • Improved business agility and user flexibility
• Streamlined management and control VMware View Manager accommodates changing business
VMware View Manager lets you manage all desktops needs, such as adding new desktop users or groups of users,
centrally in the datacenter and provision desktops instantly while providing a consistent experience to every user from
to new users, departments or offices. Create instant clones any network point.
from a central image, and create dynamic pools of desktops • Reliable business continuity and disaster recovery
for quick provisioning and rapid updating. VMware View is built on industry-leading VMware vSphere™
• Lower costs 4 and can automate desktop backup and recovery of a
VMware View reduces overall costs of desktop computing business process in the datacenter.
by up to 50 percent by centralizing management, • Reduced carbon footprint and energy costs
administration and resources and removing IT infrastructure When used in conjunction with thin client devices, which
from remote offices. typically use 1/10th the power of a traditional PC, VMware
View helps reduce energy costs and reduce the carbon
footprint by up to 80 percent.
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4. VMware View 4
Built for Desktops
What’s Included in VMware View 4? desktops through VMware View Manager, and upgrading and
patching are done centrally from a single console so you can
With the expanded VMware View 4 solution, companies can efficiently manage 100s or even 1,000s of desktops from a
apply powerful tools traditionally reserved for mission-critical single image—saving time and resources. Data, information and
datacenter applications to desktop environments. intellectual property remain in the datacenter and never have to
leave—except with your permissions and security policies intact.
VMware View Composer
A component of the VMware View solution, VMware View
VMware View 4 Composer uses VMware Linked Clone technology to rapidly
create desktop images that share virtual disks with a master
User Experience image to conserve disk space and streamline management.
High Performance Virtual Desktop Experience User data and settings are segmented from the desktop image,
so they can be administered independently. As a result of this
Linked Clone model, all desktops that are linked to a parent
Management image can be patched or updated through VMware View
Securely Deliver Virtual Desktops as a Managed Service Manager simply by updating the parent image, without affecting
users’ settings, data or applications. This leads to a dramatic
Platform reduction in storage needs and costs while simplifying desktop
management.
Standardize on a Single Platform
from the Desktop to the Datacenter ThinApp 4
VMware ThinApp™ application virtualization software is an
VMware View 4 Building Blocks
agentless solution that decouples applications from operating
systems by isolating and encapsulating them into EXE or MSI
files. This technology reduces application deployment time and
costs by enabling multiple versions of applications to run on a
single OS without conflict, or the same version of an application
Platform to run on multiple operating systems without modification.
VMware vSphere 4 for Desktops ThinApp simplifies upgrading and patching applications and
VMware vSphere serves as the platform for VMware View 4, reduces storage needs for virtual desktops, because applications
and as a result, IT organizations can extend the benefits of are hosted separately and streamed to users on-demand, with
industry-leading virtualization to the desktop. Integrating all personal settings preserved.
desktop infrastructure with VMware vSphere provides unified
management and a host of features that improve performance, User Experience
reliability and business continuity, including:
VMware View with PCoIP Display Protocol
• The ability to group servers that host virtual desktops together PCoIP is a high-performance display protocol—specifically
for redundancy and to eliminate single point of failure. built for delivering virtual desktops over the WAN or LAN for
a superior end-user experience from the task worker to the
• Consolidated Backup to centralize backup for desktop
designer. Play rich media content, choose any number of monitor
virtual machines.
configurations, including real multi-monitor, and seamlessly
• Automated failover and recovery to keep desktops access locally attached peripherals such as printers, scanners or
running nonstop. mass storage.
• Dynamic load balancing for desktop computing resources. VMware View Printing
Print from virtual desktops to local devices without compatibility
Management issues, bandwidth restraints or complicated user setup. VMware
View will automatically discover, connect and print from a
VMware View Manager 4 virtual desktop to any local or networked printer that’s
VMware View Manager 4, a key component of VMware View, defined on the client device. Universal print drivers eliminate
is an enterprise-class desktop management solution, which compatibility issues. Virtual Printing includes compression to
streamlines the management, provisioning and deployment deliver high-quality printing with enhanced performance, even
of virtual desktops. Users securely and easily access virtual over suboptimal network connections.
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5. VMware View 4
Built for Desktops
VMware View Display VMware View Direct
Optimize delivery of graphics to a variety of monitor Give users access to devices attached to local client. This
configurations, ranging from a single display to multiple display includes devices such as USB mice, scanners, printers and
options. With support for up to four monitors, VMware View storage devices. Seamless mapping to client-attached
Display delivers multi-monitor by sending the appropriate “slice” peripherals minimizes training of end users in a VMware View
of the display output to each monitor. In addition, VMware View environment while minimizing impact to IT.
provides enables one or more of the monitors in a dual monitor
(Experimental) Offline Desktop
configuration to be pivoted.
Offline Desktop for experimental use allows complete virtual
VMware View Multimedia desktops to be moved between the datacenter and physical
Ensure the best user experience of rich audio and video. desktop devices with security policies intact. Changes are
Multimedia streams are rendered at the client leveraging local intelligently synchronized between the datacenter and physical
resources and delivering the best possible user experience for desktop devices. Offline Desktop allows users to run virtual
rich audio and video content. With multimedia content being desktops offline or simply take advantage of local resources for
rendered at the client, dependencies on the server hosting the the best virtual desktop user experience available.
virtual desktop are reduced, allowing for better performance and
scalability of the server infrastructure.
VMware View provides access to virtual desktops and applications running in a central secure datacenter and accessible from a wide variety of devices . VMware View Composer
streamlines image management while reducing storage needs through the use of VMware Linked Clone technology .
Figure 1: Virtualization
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6. VMware View 4
Built for Desktops
How is VMware View Used in the Enterprise? Key Features and Capabilities
Desktops as a Secure Managed Service Simplified Desktop Management
With VMware View 4, it’s easy to deliver cost-effective virtual Desktop and application virtualization breaks the bonds
desktops and applications securely from the datacenter or between software, hardware and operating systems, eliminating
other centralized location to internal employees, call centers, the need to actually install or manage desktop environments
government agencies, healthcare providers, educational facilities on end user devices. From a central location you can deliver,
or offshore facilities. VMware View with PCoIP provides a manage and update all of your Windows desktops and
superior total desktop experience to all users across any type applications in minutes. VMware View makes the testing,
of network, no matter where users are located. Confidential provisioning and support of applications and desktops much
data and information is removed from the end-point device, easier and less costly.
and access is tightly controlled and managed. Strong network
Automated Desktop Provisioning
encryption protects data in transit, and integration with RSA
Through View Manager 4, VMware View provides a single
SecurID enables two-factor authentication. These features can
management tool to provision new desktops or groups of
help reduce the risk of data leakage or malicious code intrusion
desktops, and an easy interface for setting desktop policies.
and simplify regulatory compliance.
Using a template, you can customize virtual pools of desktops
Desktop Business Continuity and Disaster Recovery and easily set policies, such as how many virtual machines
VMware View extends the reliability, automated backup, can be in a pool, or logoff parameters. This feature enables
data protection and disaster recovery abilities traditionally greater IT efficiency by automating and centralizing desktop
reserved for server applications to the desktop. Bring the provisioning activities.
power of VMware vSphere Enterprise Plus to your desktops
Advanced Virtual Desktop Image Management
and standardize on a single platform to manage your desktops
Based on the mature Linked Clone technology, View Composer
through the datacenter to the cloud.
enables the rapid creation of desktop images from a master
Remote or Branch Offices and Secure Remote Access image. Whatever updates are implemented on the parent image
Deliver high-performance virtual desktops from centralized can be pushed out to any number of virtual desktops in minutes,
datacenters or centralized servers onsite, to remote or branch greatly simplifying deployment and patches and reducing costs.
offices such as retail stores, bank branches and physician’s The process does not affect user settings, data or applications,
offices, and even offshore facilities. No need to staff remote so the user remains productive on a working desktop, even while
locations with IT resources, since desktop management and the changes are being applied.
provisioning are done centrally, and users the benefit of a high-
Superior End User Experience
performance, personalized desktop environment, even over a
Address the broadest range of use cases and deployment
high-latency, low-bandwidth connection.
options with VMware View’s new PCoIP protocol technology,
Windows 7 Migration and deliver a high-performance desktop, even over high latency
Eliminate many of the problems typically encountered during and low bandwidth connections. PCoIP’s adaptive technology
OS migrations, such as high costs, application compatibility with is optimized for the delivery of virtual desktops to users on the
the new OS and lack of hardware support. Minimize the cost LAN or over the WAN. VMware View gives users access to their
and disruption of migrating users and applications to Microsoft virtual desktops over a wide variety of virtual desktop devices,
Window 7 desktops. Extend the life of existing desktop hardware without any performance degradation, anytime. They can also
to access virtual Windows PC desktops, reduce application play rich media content, choose from any number of monitor
conflicts and costly application porting and regression testing configurations and seamlessly access locally attached peripheral
by delivering Microsoft Windows 7 as a virtual desktop with devices such as printers, scanners and mass storage.
VMware View 4.
Security
VMware View offers strong network security to protect sensitive
corporate data. SSL tunneling ensures all connections are
completely encrypted. Additionally, VMware View Manager fully
supports RSA SecurID® and provides the added security of two-
factor authentication for tightened access control.
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7. VMware View 4
Built for Desktops
Availability and Scalability Purchasing VMware View 4
VMware View delivers high availability, with no single point of
failure. VMware High Availability (HA) ensures automatic failover VMware View 4 is available in the following editions:
and provides pervasive, cost-effective protection within your
virtualized desktop environment, without the cost or complexity VMware VMwa r e
of traditional clustering solutions. Additionally, advanced View View
Pre Mier ent e rP r i s e
clustering capabilities on the physical and virtual layers provide
enterprise-class scalability.
VMware vSphere √ √
Streamlined Application Management
4 for Desktops
VMware ThinApp application virtualization separates
applications from underlying operating systems for increased VMware vCenter √ √
compatibility and streamlined application management. Server 4 for
Applications packaged with ThinApp can be run on servers in Desktops
the datacenter and accessible through a shortcut on the virtual
desktop, reducing the size of the desktop image and subsequent VMware View √ √
storage needs. Since ThinApp isolates and virtualizes Manager 4
applications, multiple applications or multiple versions of the
same applications run on users’ virtual desktops without VMware View √
conflict. Applications are managed and deployed centrally, Composer
ensuring that all users desktops are up-to-date with the latest
application versions. VMware √
ThinApp 4
(Experimental) Offline Desktop
Offline Desktop, an experimental feature in VMware View Offline Desktop* √
4, increases productivity by allowing you to run managed
virtual desktops locally or in the datacenter through the same * Experimental Use
PCoIP included in all packages
administration framework. Simply download a virtual desktop
onto your local client device. All existing security policies for
that virtual desktop continue to be applied and enforced.
Find Out More
Later, you can check the desktop back into the datacenter
for resynchronization. For a complete list of the components included in VMware
vSphere edition, please consult the VMware vSphere brochure.
(Experimental) Windows 7 Support
Reduce costs and complexity of desktop migration by delivering For information or to purchase VMware products, call
Windows 7 as a virtual desktop. 1-877-4VMWARE (outside of North America dial
+1-650-427-5000), visit www.vmware.com/products, or
Thin Client Support
search online for an authorized reseller. For detailed product
VMware View supports a wide variety of thin client devices. For a
specifications and systems requirements, please refer to the
complete list, please refer to the Thin Client Compatibility Guide
VMware View documentation.
HCL: http://www.vmware.com/resources/techresources/1053.
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8. VMware View 4
Built for Desktops
What is New in VMware View 4?
VMware View 4—Built for desktops—from the protocol to
the platform.
VMware View with PCoIP a high-performance display protocol—
specifically built for delivering virtual desktops over the WAN
or LAN for a superior end user experience from the task worker
to the designer. Play rich media content choose any number
of monitor configurations, including real multi-monitor, and
seamlessly access locally attached peripherals such as printers,
scanners or mass storage.
VMware vSphere Integration, the only virtualization platform
tuned and optimized for desktop workloads with the ability to
power on 1,000s of desktops at once, without any performance
degradation. Bring the power of the datacenter to the desktop
and use a common platform to manage both servers and
desktops from the datacenter to the cloud.
VMware View Customer Quotes
“With VMware View, I can honestly say that there are months that
go by where I don’t have to think about the infrastructure because it
just works.” – Chris House, Senior Network Analyst, Metro Health
“Application upgrades are kind of a non-event now...[we] received
zero helpdesk calls for the virtual desktops.”
– Brian Cox, Director of Customer Service, Norton Healthcare
“ VMware View really extends the boundaries of the university out
to our students wherever they are.”
– Josh Spencer, Team Lead, Desktop Development Group, Univ. of Toledo
“We could provide a workstation to any client, in any seat, at any
o ce in the world...in just 8 minutes.”
– Frank Sabatelli, Director of Virtual Technology Infrastructure
VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www .vmware .com
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