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Vision & Strategy
Workbook
Discovery, Reflection and Focus
Self-Directed Module - Product Launch
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
Table of Contents
How to Use this Workbook......................................................................................................................3
Vision & Strategy.....................................................................................................................................4
Business Solution Overview.................................................................................................................4
Budget & Funding................................................................................................................................9
Partnerships ......................................................................................................................................10
People Resources ..............................................................................................................................11
Customer and Market Information ....................................................................................................12
Sum It Up!.............................................................................................................................................14
People, Purpose, and Process ............................................................................................................14
SWOT ................................................................................................................................................15
Goal POST..........................................................................................................................................16
GAP Analysis and Recommended Action................................................................................................17
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
How to Use this Workbook
This workbook is designed to help clarify the vision for your product or solution path to market, and to
develop the strategy to get you there, in a thoughtful, methodical way. Formalizing your plans and
ideas on paper often help gain focus on what is important. It also provides a road map to refer to when
things get hectic. Which they will.
The workbook can be completed independent of Inflection Point Inc. (IPI) as a self-directed module, in
which you complete the majority of the questions highlighting areas that may be unknown or under
developed at this point, or that you may need coaching or guidance around. Once this is complete we
have an interactive session to clarify, focus and develop your go to market plan and action items.
Alternatively, IPI can be engaged to facilitate and lead you and/or the executive team through the
exercises and diving deeper into key areas.
Let’s get started!
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
Vision & Strategy
During this phase we create a baseline understanding of the current situation with factual information.
This is an essential step to gain insight into your background, expertise, organization and processes and
build the foundation for a scalable, sustainable and successful plan.
Business Solution Overview
1. What was the motivation to create this solution?
2. What are the needs of your end user? How do you know? What do you know about this market
segment and projected growth?
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
3. Has the company launched new products or solutions in the past? What did you learn that will
accelerate this process?
4. Do you have anyone on the board of directors and executive team who “owns” the success of this
project (If your answer is “we all do” my reply is “then no one does”)? Do these individuals have
experience with achieving the goals your organization has set for this solution (i.e. building a
business to 1 billion, prepping for IPO)? Does at least one member have a solid reputation within
the market segment you are looking to grow?
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
5. Consider an advisory board as a subset for this solution launch. Do you have diversity on your
board and do they reflect your target customer? Consider Alliances and Customers.
6. What are your goals for the product (think SMART. Specific, Measurable, Attainable, Realistic and
Timely)? Consider what you are looking to do: spin the product off into a stand-alone company? Is
this product a testing ground for future follow on solutions?
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
7. Set some more tactical goals around number of new customers, average deal size, target revenue
and margin, growth percentage. Be as specific as possible. Topics to consider include personal,
business, strategic and tactical.
8. What is your timeline and project plan for launching the project?
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
9. What Geographies, Territories, or verticals do you see this product gaining immediate traction in?
10. How easily can the solution be duplicated into other territories or verticals? Which areas will be the
easiest?
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
Budget & Funding
11. How much have you budgeted to launch his solution?
12. How much and in what form (resources, equipment, time, money)? Who are they, what and how
much can they provide?
Resources Required Source Estimated Amount
13. Do you require more funding who else can you go to for these needs?
Resources Required Source Estimated Amount
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
Partnerships
14. Are there existing relationships with Alliances & Partners that you can leverage to accelerate
growth?
15. Who are your top 3 partners related to this project and why?
16. How would you describe these relationships?
17. What are the most important attributes you look for in partnerships, specific to this project?
• Lead generation
• Access to verticals
• Complimentary solution
• Brand recognition
• Resources to share
• Ease of doing business
Strategic Emerging Tactical Neutral
Partner #1
Partner #2
Partner #3
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
People Resources
18. Do you have existing resources you can deploy against launching this product? Sales, marketing,
technical, operations, finance? Who and how many? How will reallocating these resources impact
the rest of the business?
19. What is your plan to train your internal staff (sales, sales support, pre-sales) on the product
messaging? Is this solution a stand-alone product or is it integrated into other solution areas that
already exist in your business? Do you have an elevator pitch designed?
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
Customer and Market Information
20. What does you customer profile look like today? Who is your target customer (territory, vertical,
size (seats, data usage etc.)? Are there similarities that you can leverage?
21. What are you doing today to reach the target market for this solution? Is it successful? How do you
know (use third party research if possible)? What is your largest obstacle to reach your target
market?
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
22. Are there industry awards for the product/ solution that you are launching? Are there any specific
awards you would like to win? What do you need to do to achieve this?
23. Do you have any known competitors? Are there activities they are doing that you like/ don’t like?
24. Summarize your market description from the information above- what market are you going after?
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
Sum It Up!
People, Purpose, and Process
This next section should be completed with as many of your stakeholders as possible, or at least
representation from product development, sales and technical support (these all may be you right now!)
Without the right people, the right process or understanding of what the purpose is, success is virtually
impossible to achieve.
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
SWOT
People: Key stakeholders. Recommend representation from sales, technical, marketing and operations
Purpose: creates a sense of responsibility, allows for discovery of new ideas and perspectives; learning
experience; creates a collaborative end product; gains buy-in from stakeholders whose support and
involvement is a critical success factor.
Process: interactive session to complete SWOT exercise specific to YOUR ORGANIZATION expanding into
a specific market.
Internal Factors: Strengths and Weaknesses
External Factors: Opportunities and Threats
Internal Analysis
Strengths: What are the unique capabilities
that give your company a competitive
advantage in this market?
Weaknesses: What resources and
capabilities does your company lack that
impact ability to compete in this market?
External Analysis
Opportunities: External or market factors
that give your company an opportunity for
profit and growth in this market?
Threats: External or Market Factors that
prevent or threaten your company
opportunity or strengths in this market?
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
Goal POSTi
People: Key stakeholders. Recommend representation from sales, technical, marketing and operations
Purpose: identify critical success factors; provide a roadmap to follow and methodology to track success
Process
Interactive brainstorming session to identify and define:
GOAL: Where you are going in the long run: i.e. Your Organization will be the go to experts on data
management solutions for the enterprise voice and video data market.
Profile Starting Point- based on Strengths and Weaknesses, competitive profile. Factual
Objective What you want to achieve 3 to 5 that are specific and measurable.
Strategy How are you going to get there? Clear and simple terms the approach to obtaining
goals
Tactics What needs to be done, by Who and When
C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca
All Rights Reserved. March 2012.
GAP Analysis and Recommended Action
This is the area where we reconvene (If you have travelled this far on your own).
We will spend approximately 2 to 3 hours in an interactive session reviewing the work you have done,
and clarifying any information as well as provide guidance for any areas that were left open for more
discussion.
Using the information gathered from your work a gap analysis will be created and a strategy will be
recommended to reach your organizations desired goal.
Deliverable you can expect to receive will include a summary of your current state and recommended
action items for execution in order to reach your goal. This analysis and recommendation includes an
executive level marketing and alliance strategy.
i
Michael Porter, Institute for Strategy and Competitiveness, Harvard University Business School

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Building a product strategyBuilding a product strategy
Building a product strategy
 

Vision & Strategy Product Launch Workbook Ipi

  • 1. Vision & Strategy Workbook Discovery, Reflection and Focus Self-Directed Module - Product Launch
  • 2. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. Table of Contents How to Use this Workbook......................................................................................................................3 Vision & Strategy.....................................................................................................................................4 Business Solution Overview.................................................................................................................4 Budget & Funding................................................................................................................................9 Partnerships ......................................................................................................................................10 People Resources ..............................................................................................................................11 Customer and Market Information ....................................................................................................12 Sum It Up!.............................................................................................................................................14 People, Purpose, and Process ............................................................................................................14 SWOT ................................................................................................................................................15 Goal POST..........................................................................................................................................16 GAP Analysis and Recommended Action................................................................................................17
  • 3. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. How to Use this Workbook This workbook is designed to help clarify the vision for your product or solution path to market, and to develop the strategy to get you there, in a thoughtful, methodical way. Formalizing your plans and ideas on paper often help gain focus on what is important. It also provides a road map to refer to when things get hectic. Which they will. The workbook can be completed independent of Inflection Point Inc. (IPI) as a self-directed module, in which you complete the majority of the questions highlighting areas that may be unknown or under developed at this point, or that you may need coaching or guidance around. Once this is complete we have an interactive session to clarify, focus and develop your go to market plan and action items. Alternatively, IPI can be engaged to facilitate and lead you and/or the executive team through the exercises and diving deeper into key areas. Let’s get started!
  • 4. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. Vision & Strategy During this phase we create a baseline understanding of the current situation with factual information. This is an essential step to gain insight into your background, expertise, organization and processes and build the foundation for a scalable, sustainable and successful plan. Business Solution Overview 1. What was the motivation to create this solution? 2. What are the needs of your end user? How do you know? What do you know about this market segment and projected growth?
  • 5. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. 3. Has the company launched new products or solutions in the past? What did you learn that will accelerate this process? 4. Do you have anyone on the board of directors and executive team who “owns” the success of this project (If your answer is “we all do” my reply is “then no one does”)? Do these individuals have experience with achieving the goals your organization has set for this solution (i.e. building a business to 1 billion, prepping for IPO)? Does at least one member have a solid reputation within the market segment you are looking to grow?
  • 6. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. 5. Consider an advisory board as a subset for this solution launch. Do you have diversity on your board and do they reflect your target customer? Consider Alliances and Customers. 6. What are your goals for the product (think SMART. Specific, Measurable, Attainable, Realistic and Timely)? Consider what you are looking to do: spin the product off into a stand-alone company? Is this product a testing ground for future follow on solutions?
  • 7. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. 7. Set some more tactical goals around number of new customers, average deal size, target revenue and margin, growth percentage. Be as specific as possible. Topics to consider include personal, business, strategic and tactical. 8. What is your timeline and project plan for launching the project?
  • 8. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. 9. What Geographies, Territories, or verticals do you see this product gaining immediate traction in? 10. How easily can the solution be duplicated into other territories or verticals? Which areas will be the easiest?
  • 9. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. Budget & Funding 11. How much have you budgeted to launch his solution? 12. How much and in what form (resources, equipment, time, money)? Who are they, what and how much can they provide? Resources Required Source Estimated Amount 13. Do you require more funding who else can you go to for these needs? Resources Required Source Estimated Amount
  • 10. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. Partnerships 14. Are there existing relationships with Alliances & Partners that you can leverage to accelerate growth? 15. Who are your top 3 partners related to this project and why? 16. How would you describe these relationships? 17. What are the most important attributes you look for in partnerships, specific to this project? • Lead generation • Access to verticals • Complimentary solution • Brand recognition • Resources to share • Ease of doing business Strategic Emerging Tactical Neutral Partner #1 Partner #2 Partner #3
  • 11. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. People Resources 18. Do you have existing resources you can deploy against launching this product? Sales, marketing, technical, operations, finance? Who and how many? How will reallocating these resources impact the rest of the business? 19. What is your plan to train your internal staff (sales, sales support, pre-sales) on the product messaging? Is this solution a stand-alone product or is it integrated into other solution areas that already exist in your business? Do you have an elevator pitch designed?
  • 12. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. Customer and Market Information 20. What does you customer profile look like today? Who is your target customer (territory, vertical, size (seats, data usage etc.)? Are there similarities that you can leverage? 21. What are you doing today to reach the target market for this solution? Is it successful? How do you know (use third party research if possible)? What is your largest obstacle to reach your target market?
  • 13. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. 22. Are there industry awards for the product/ solution that you are launching? Are there any specific awards you would like to win? What do you need to do to achieve this? 23. Do you have any known competitors? Are there activities they are doing that you like/ don’t like? 24. Summarize your market description from the information above- what market are you going after?
  • 14. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. Sum It Up! People, Purpose, and Process This next section should be completed with as many of your stakeholders as possible, or at least representation from product development, sales and technical support (these all may be you right now!) Without the right people, the right process or understanding of what the purpose is, success is virtually impossible to achieve.
  • 15. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. SWOT People: Key stakeholders. Recommend representation from sales, technical, marketing and operations Purpose: creates a sense of responsibility, allows for discovery of new ideas and perspectives; learning experience; creates a collaborative end product; gains buy-in from stakeholders whose support and involvement is a critical success factor. Process: interactive session to complete SWOT exercise specific to YOUR ORGANIZATION expanding into a specific market. Internal Factors: Strengths and Weaknesses External Factors: Opportunities and Threats Internal Analysis Strengths: What are the unique capabilities that give your company a competitive advantage in this market? Weaknesses: What resources and capabilities does your company lack that impact ability to compete in this market? External Analysis Opportunities: External or market factors that give your company an opportunity for profit and growth in this market? Threats: External or Market Factors that prevent or threaten your company opportunity or strengths in this market?
  • 16. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. Goal POSTi People: Key stakeholders. Recommend representation from sales, technical, marketing and operations Purpose: identify critical success factors; provide a roadmap to follow and methodology to track success Process Interactive brainstorming session to identify and define: GOAL: Where you are going in the long run: i.e. Your Organization will be the go to experts on data management solutions for the enterprise voice and video data market. Profile Starting Point- based on Strengths and Weaknesses, competitive profile. Factual Objective What you want to achieve 3 to 5 that are specific and measurable. Strategy How are you going to get there? Clear and simple terms the approach to obtaining goals Tactics What needs to be done, by Who and When
  • 17. C: 647.501.2295 | T: 905.826.3358 | E: stephanie@inflectionpointinc.ca All Rights Reserved. March 2012. GAP Analysis and Recommended Action This is the area where we reconvene (If you have travelled this far on your own). We will spend approximately 2 to 3 hours in an interactive session reviewing the work you have done, and clarifying any information as well as provide guidance for any areas that were left open for more discussion. Using the information gathered from your work a gap analysis will be created and a strategy will be recommended to reach your organizations desired goal. Deliverable you can expect to receive will include a summary of your current state and recommended action items for execution in order to reach your goal. This analysis and recommendation includes an executive level marketing and alliance strategy. i Michael Porter, Institute for Strategy and Competitiveness, Harvard University Business School