1. CURRICULUM VITAE
VISHWJEET CHAURASIYA
121, S.M.ROAD, M.N. NAGAR – 2,
Antophill Church, Sion (E),
Mumbai- 400037, Mobile no. 9768377097
Email ID – 23vishwajeet555@gmail.com
PROFESSIONAL OBJECTIVE
To develop through critical analysis of complexities the most pragmatic, competent
& leadership driven business models that enhance overall organization value.
PERSONAL ATTRIBUTE
Comprehensive problem solving abilities with an excellent verbal and written communication skill,
Hardworking, responsible, never say die attitude ability to dealt with people diplomatically, quick
Learner and, ability to meet tight deadlines and work under pressure.
TECHNICAL PROFICIENCY
Application packages : MS-Office , Tally 9.0 & D.T.P.
ACCADEMIC QUALIFICATION
Class School / College Board /
University
Year of passing Percentage
S.S.C S.P.M.Vidyalay Uttar Pradesh 2006-2007 59.50%
H.S.C Aryan College Maharashtra
Board
2008-2009 66.83%
B.M.S. Guru nanak
college
Mumbai
university
2011-2012 66.33%
PDGM(Supply
Chain
Management)
Welingker
College
Mumbai
university
2015 Appeared
WORK EXPERIENCE
Worked as a CSE (Backoffice) in Serco Global Service LTD
Duration: 25th
March 2013 to 15th
August 2014
 I was working as CSE in Retention Admin.
 Working on mails and resolving the customer queries related to renewal of Policy (Pru-Health
Insurance) and forward that mail to relevant department.
 Making daily report on excel as renewal of policy and report will sent to client.
 Making weekly and monthly report as renewal of policy and cancellation of policy and update
to client accordingly.

2. HCL Infosystem LTD (Service coordinator)
Duration: 4th
December 2014 to Till now
 Preparing daily workloads for staff & coordinating the daily allocation of work.
 As per management requirement provides the calls productivity reports. E.g. DCR, Total
Calls Reports.
 Working on mails and resolving customer/clients query.
 Receiving IT related issue queries from user and assigning to the Engineer and get it
done from engineer.
 Coordinating with Engineer and end user till the issue is not resolved.
 Managing and monitoring staff attendance.
 Attending and participating in team meetings.
 Ensuring a clean, safe and friendly working environment.
 Handling escalation from customer on 1st level.
 Reporting to senior managers.
 Constantly looking for ways to improve processes.
 Training new team members.
 Handling new Joiner employee IT related requirement and making report. (Including all
IT related access as per department. E.g. Email ID and internet access and IT asset
(desktop/Laptop) allocation as per the designation of the employee. )
HOBBIES
Listening music, Playing Cricket.
PERSONAL PROFILE
Father’s name : Vishwajeet Raghunath Chaurasiya
Date of birth : 12/5/1991
Gender : Male
Marital status : Single
Nationality : Indian
Religion : Hinduism
Category : General
Language known : English, Hindi, Marathi
DECLARATION
I do here declare that all the above statement is true to the best of my knowledge.
Date: Vishwajeet Chaurasiya
Place: Mumbai