ATD 2016 presentation. Discover how to select virtual trainers, prepare learners, and get the logistical details right. These keys apply if you're delivering a webcast, webinar or virtual training class!

1. Virtual Training Implementations:
3 Keys to Success
Session M216
Speaker: Cindy Huggett, CPLP
@cindyhugg
www.cindyhuggett.com

2. Cindy Huggett, CPLP
Author of The
Virtual Training Guidebook
Virtual Training:
Implementations:
3 Keys Success
www.cindyhuggett.com
twitter: @cindyhugg

3. twitter: @cindyhugg

4. What is virtual training?

5. Four different types
of virtual sessions
twitter: @cindyhugg

6. Meetings
twitter: @cindyhugg

7. Presentations
(webcasts)
twitter: @cindyhugg

8. Seminars
(webinars)
twitter: @cindyhugg

9. Training
twitter: @cindyhugg

10. My definition of virtual training…
a highly-interactive online
synchronous
facilitator led class, with
defined learning objectives, with
participants who are connected
individually from dispersed locations,
using a web classroom platform.
twitter: @cindyhugg

11. Which type of online sessions?
Meeting Presentation
(Webcast)
Seminar
(Webinar)
Training
Class

12. presentation /
webcast
seminar /
webinar
virtual
training
class

13. Best Practice:
Define it.
What type of session(s) will you have?
Communicate so that everyone has the same
understanding. Get on the same page.
twitter: @cindyhugg

14. Best Practice:
Involve the Right People
Get buy in and support early in your initiative.
Even for a single virtual training event.
twitter: @cindyhugg

15. Who should be involved in virtual
training implementations?
twitter: @cindyhugg

16. To be successful, it takes a village…
Designers
Facilitators
Coordinators
Producers
Sponsors
IT/IS/Technology
Administrators
Participants
SMEs
Managers

17. Treat a virtual training implementation like
a change management initiative
in your organization.

18. 3 Must Do’s:
Preparing
for Success

19. Must Do #1:
Prepare
Facilitators
twitter: @cindyhugg

20. Considerations for Facilitators:
1. Select facilitators thoughtfully
2. Give enough prep time to learn
3. Allow for needed resources

21. Skills needed for online delivery
Are
technology-
savvy
(& willing
to learn!)
Can
engage
with an
unseen
audience
(enthusiasm &
rapport)
Able to
create
a comfortable
learning
environment
Able to
multi-task
effectively
Will apply
adult
learning
principles to
online
classroom
twitter: @cindyhugg

22. Practical Tips for Facilitators
Prep Time
twitter: @cindyhugg

23. What type of preparation
for virtual facilitators?
Standard Preparation Technical Preparation

24. “The biggest failure of online trainers is just
not knowing the tool.”
~Mike Abrams, Author of
The Big Book of Virtual Team Building Games
twitter: @cindyhugg

25. Technical Preparation
=
Software + Hardware

26. Practical Tips for Facilitators, cont
Technology
Resources

27. A peek at my desk…
(what do you notice?)
twitter: @cindyhugg

29. Practical Tips for Facilitators, cont
Co-Facilitate
twitter: @cindyhugg

30. Best Practice:
Use a producer
or co-facilitator
for every event.
The success rate of your program will increase.
twitter: @cindyhugg

31. Which practical tip for virtual facilitators
will you apply?
Which is most challenging for your
organization?
twitter: @cindyhugg

32. Must Do #2:
Prepare
Participants
twitter: @cindyhugg

33. Considerations for Participants:
1. Appropriate learning environment?
2. Technology requirements?
3. Mindset to learn online?

34. Learning
Environment?

35. Learning
Environment?

36. Learning
Environment?

37. Learning
Environment?

38. Learning
Environment?

39. Best Practice:
Set participants
up for success
Create appropriate learning environments. Help them
know how to learn online using the virtual classroom.
twitter: @cindyhugg

40. Practical Tips for Participants
Technology

41. Participant Technology Needs
twitter: @cindyhugg

42. Participant
Technology
Needs
twitter: @cindyhugg

43. Participant
Technology
Checklist
twitter: @cindyhugg

44. Hold a ‘kickoff’ session
Overview virtual training curriculum
Welcome message from key leadership
Learn how to participate in a virtual session
Experience the virtual platform
Meet other attendees
Kickoff
Session
Assignment
Virtual
Session
Assignment
Virtual
Session
twitter: @cindyhugg

45. Involve their managers

46. Which practical tip for preparing
participants will you apply?
Which is most challenging for your
organization?
twitter: @cindyhugg

47. Must Do #3:
Get the
details right
twitter: @cindyhugg

48. Participant
Time
Admin
Time
twitter: @cindyhugg

49. Schedule the)
Enrollmen
t
Evaluation
twitter: @cindyhugg

50. twitter: @cindyhugg

51. Include all needed info:
twitter: @cindyhugg

52. Start 10
minutes
early
twitter: @cindyhugg

53. Have backup
plans
twitter: @cindyhugg

54. What’s at least one thing you
could do in your organization to
“get the details right?”
twitter: @cindyhugg

55. Checklists and Handouts
available for download
at
www.cindyhuggett.com
twitter: @cindyhugg

56. 1. Prepare facilitators
2. Prepare participants
3. Get the details right
In Summary: 3 Must-Dos

57. What’s your
action plan for
implementing
virtual training?

58. 1 copy to
giveaway –
Others
available in
bookstore!
Cindy Huggett, CPLP
Author of
The Virtual Training
Guidebook
Thank You!
www.cindyhuggett.com
twitter: @cindyhugg