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Social Lending & Traditional Lending:

Friends or Foes?
Virgin Brand Awareness in the US



Nationwide Awareness of Virgin                                    Awareness by Major Market

                                                                              Minneapolis       Toronto
                                                                                 83%             82%
                                                                                                                   Boston
                                                                                                                    90%



        76%
                                                                                            Chicago
                                                                                                 g
                                                                                                             New York
                                              San Francisco                                  89%
                                                  94%                                                          93%




                                                    Los Angeles
                                                        93%

                                                                                                           Miami
                                                                                                           91%

  “Have you heard of Virgin?”




                   Source: Simmons Two Year Study 2007; ABT Research Feb 06


                                                                                                      virginmoneyus.com
Virgin Brand Target in the US

   OPTIMISTIC                      AMBITIOUS                         OPEN                          CONNECTED                                EXPRESSIVE




                                                                                                 (122) It’s important to have lasting       (325) I like to stand out in a
                                                                (240) I have a keen sense of
  (214) I am an optimist        (209) I am a workaholic                                                         relationships                               crowd
                                                                          adventure
  (176) I like to enjoy life,   (207) I’m work centered                                           (117) I enjoy spending time with        (177) I speak my mind even if it
                                                               (255) I like to pursue novelty,
                                                               (   )           p            y,
d ’t worry about th f t
don’t         b t the future                                                                                        family
                                                                                                                 my f il                                  t
                                                                                                                                                      upsets people
                                                                                                                                                                 l
                                                                  challenge and change
                                (201) I want to get to the
 (136) I’m very happy with           very top of my career                                       (191) I enjoy entertaining people in     (163) I’m frank, straightforward,
                                                              (207) I’m brave, courageous and
           my life                                                                                               my home                             candid, outspoken
                                                                        adventurous
                                (176) I look at work as a
                                     career, not just a job                                      (160) I like to have a close circle of    (180) I consider myself to be
                                                                   (218) I’m interested in
                                                                                                                    friends                            creative
                                                                    international events
                                                                                                  (245) The internet is the prime of
                                                                (213) I’m interested in other
                                                                                                             my entertainment
                                                                           cultures

                                                                 (224) Would pay more for
                                                              environmentally f i dl products
                                                                 i      t ll friendly   d t




 Source: Simmons Two-Year Survey 2007/ Mullen Analysis                                                                                               virginmoneyus.com
Innovations

Social Lending

• Pioneer in the U.S.; originally
CircleLending

• First to report P2P loans to credit
bureaus (Experian, Transunion,
PRBC)

• First to develop robust product line
for home loans, business loans,
student loans and personal loans
          loans,

• First to distribute social lending
p
products via intermediaries (  (mortgage
                                     g g
brokers, financial planners)




                                           virginmoneyus.com
Social Lending Market Opportunity

Peer-to-Peer Loans are Common,
Mainly Among Relatives and                                          Relationships bet ee Parties
                                                                     e at o s ps between a t es
Friends:                                                         Extended Other
                                                                  Family   7%
                                                                    9%
•$89 billion in outstanding
                                                                                                     Parent/
transactions between “family and
friends” in the U.S.                                                                                  Child
                                                                                                      39%
                                                             Siblings
•72% of first-time home buyers have
                                                              21%
access to funds from relatives

•90% of all small business start-ups
get money from informal sources such as                                         Friends
friends and relatives                                                            24%




                Data sources: Federal Reserve Board, Survey of Consumer Finances, 2004; Monitor Company survey
                of 400 individuals in 4 states; Proprietary research; Global Entrepreneurship Monitor.
                                                                                                    virginmoneyus.com
Growth

                 •        Two Customers for the Price of One

                 •        Deep customer relationships for multi-
                                                          multi
                          years (90%+ Willingness to Refer /
                          Cross-Sell)

                 •        Highly engaged client base

                 •        Above-average credit scores




                                                 FICO Score Distribution

         25.0%                                                                                    21.2%   20.2%
         20.0%                                                                            15.8%
                                                                                13.7%
         15.0%
                                                              9.1%
         10.0%                            6.0%       6.0%              7.0%
         5.0%                     1.0%
         0.0%
                 300-349 350-399 400-449. 450-499 500-549 550-599 600-649 650-699 700-749 750-799 800-850

                                                  Virgin Money       National Average




                                                                                        virginmoneyus.com
Home Loans




             virginmoneyus.com
Student Loans, Business Loans, Personal Loans




                                                virginmoneyus.com
Sample “Coupled” Products with Banks

Student Loans                                     Percent of Site Visitors by Income Bracket

• Parent borrows, student repays in a
                                           100%
flexible manner, family saves money
                                           90%                                        22%
                                                             33%
                                           80%
Mortgages
                                           70%
                                                                                      28%
• Borrower gets affordable second          60%
                                                             21%
mortgage and g
     g g      gets to deduct interest      50%
                                           40%
                                                             21%                      28%
• Private investor in the first mortgage   30%
gets superior quality client with a        20%
social anchor for repayment                10%               25%                      22%
                                            0%
Business Loans / Cards                                       P2P              Traditional Mortgage
                                                                                    Providers
• Start-up l
           loan f
                from F&F, pre-qualify
                                 lf
for Virgin Money loan from bank                           <$30K    $30-60K    $60-100K      $100K+




                                                                                         virginmoneyus.com
Oh Behave!
Loan Servicing Protocols

Flexibility and Structure

• Spread out missed payments

•M
 Move payments t end of l
            t to d f loan

• Grace periods before first payment

• Portable Piggyback




                                       virginmoneyus.com
Predicting the Future

Analyst forecasts are optimistic
                                             US Peer-to-Peer Loan Originations (in Billions)

•Projections range from $1.3B to $5.8B
                                         $7.00
by 2011 – this is growth from $300M in
                                         $
                                         $6.00
2007
                                         $5.00

                                         $4.00
•Gartner predicts that by 2010, social
 Gartner
banking platforms will have captured     $3.00

10% of the available market for retail   $2.00
      g
lending                                  $1.00
                                         $1 00

                                         $0.00
                                                 2007    2008     2009    2010      2011     2012

                                                            Celent        Javelin          OBR




                                                                                           virginmoneyus.com
virginmoneyus.com

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Virgin Money Usa

  • 1. Social Lending & Traditional Lending: Friends or Foes?
  • 2. Virgin Brand Awareness in the US Nationwide Awareness of Virgin Awareness by Major Market Minneapolis Toronto 83% 82% Boston 90% 76% Chicago g New York San Francisco 89% 94% 93% Los Angeles 93% Miami 91% “Have you heard of Virgin?” Source: Simmons Two Year Study 2007; ABT Research Feb 06 virginmoneyus.com
  • 3. Virgin Brand Target in the US OPTIMISTIC AMBITIOUS OPEN CONNECTED EXPRESSIVE (122) It’s important to have lasting (325) I like to stand out in a (240) I have a keen sense of (214) I am an optimist (209) I am a workaholic relationships crowd adventure (176) I like to enjoy life, (207) I’m work centered (117) I enjoy spending time with (177) I speak my mind even if it (255) I like to pursue novelty, ( ) p y, d ’t worry about th f t don’t b t the future family my f il t upsets people l challenge and change (201) I want to get to the (136) I’m very happy with very top of my career (191) I enjoy entertaining people in (163) I’m frank, straightforward, (207) I’m brave, courageous and my life my home candid, outspoken adventurous (176) I look at work as a career, not just a job (160) I like to have a close circle of (180) I consider myself to be (218) I’m interested in friends creative international events (245) The internet is the prime of (213) I’m interested in other my entertainment cultures (224) Would pay more for environmentally f i dl products i t ll friendly d t Source: Simmons Two-Year Survey 2007/ Mullen Analysis virginmoneyus.com
  • 4. Innovations Social Lending • Pioneer in the U.S.; originally CircleLending • First to report P2P loans to credit bureaus (Experian, Transunion, PRBC) • First to develop robust product line for home loans, business loans, student loans and personal loans loans, • First to distribute social lending p products via intermediaries ( (mortgage g g brokers, financial planners) virginmoneyus.com
  • 5. Social Lending Market Opportunity Peer-to-Peer Loans are Common, Mainly Among Relatives and Relationships bet ee Parties e at o s ps between a t es Friends: Extended Other Family 7% 9% •$89 billion in outstanding Parent/ transactions between “family and friends” in the U.S. Child 39% Siblings •72% of first-time home buyers have 21% access to funds from relatives •90% of all small business start-ups get money from informal sources such as Friends friends and relatives 24% Data sources: Federal Reserve Board, Survey of Consumer Finances, 2004; Monitor Company survey of 400 individuals in 4 states; Proprietary research; Global Entrepreneurship Monitor. virginmoneyus.com
  • 6. Growth • Two Customers for the Price of One • Deep customer relationships for multi- multi years (90%+ Willingness to Refer / Cross-Sell) • Highly engaged client base • Above-average credit scores FICO Score Distribution 25.0% 21.2% 20.2% 20.0% 15.8% 13.7% 15.0% 9.1% 10.0% 6.0% 6.0% 7.0% 5.0% 1.0% 0.0% 300-349 350-399 400-449. 450-499 500-549 550-599 600-649 650-699 700-749 750-799 800-850 Virgin Money National Average virginmoneyus.com
  • 7. Home Loans virginmoneyus.com
  • 8. Student Loans, Business Loans, Personal Loans virginmoneyus.com
  • 9. Sample “Coupled” Products with Banks Student Loans Percent of Site Visitors by Income Bracket • Parent borrows, student repays in a 100% flexible manner, family saves money 90% 22% 33% 80% Mortgages 70% 28% • Borrower gets affordable second 60% 21% mortgage and g g g gets to deduct interest 50% 40% 21% 28% • Private investor in the first mortgage 30% gets superior quality client with a 20% social anchor for repayment 10% 25% 22% 0% Business Loans / Cards P2P Traditional Mortgage Providers • Start-up l loan f from F&F, pre-qualify lf for Virgin Money loan from bank <$30K $30-60K $60-100K $100K+ virginmoneyus.com
  • 10. Oh Behave! Loan Servicing Protocols Flexibility and Structure • Spread out missed payments •M Move payments t end of l t to d f loan • Grace periods before first payment • Portable Piggyback virginmoneyus.com
  • 11. Predicting the Future Analyst forecasts are optimistic US Peer-to-Peer Loan Originations (in Billions) •Projections range from $1.3B to $5.8B $7.00 by 2011 – this is growth from $300M in $ $6.00 2007 $5.00 $4.00 •Gartner predicts that by 2010, social Gartner banking platforms will have captured $3.00 10% of the available market for retail $2.00 g lending $1.00 $1 00 $0.00 2007 2008 2009 2010 2011 2012 Celent Javelin OBR virginmoneyus.com