The document discusses the evolution of knowledge management to innovation management. It argues that a focus on innovation better leverages ideas and global knowledge to drive competitive advantage and business performance. Various models are presented showing how knowledge and innovation are integrated, from the SECI model of knowledge creation to the concept of ideas emerging from new neural networks. The document promotes managing for innovation, not just optimization of existing knowledge.
Eseune Business School takes its MBA students to China for full immersion with its business environment. The activities take place not only in the classroom. Students have direct contact with Chinese and International organizations while visiting and doing internships. In order to understand some of China’s long history, students carry out activities at some of its main tourist venues.
This presentation was used for the preparation class of an activity carried out at the Great Wall. Students learned some China’s history while experiencing some tourism at Mutianyu Great Wall. They exchanged ideas with local Chinese people while developing their communication skills in a Chinese environment. Last, they contributed with some bags to try to help to keep the National Park clean and tidy.
If you would like to know more about Eseune Business Schools programs: www.eseune.edu/english.
Robin Halik, former owner of Woodstock Cookie Company, started Nantucket Property Works on Nantucket Island with assistance from SMART Holdings USA. The business provides year-round property care and maintenance services for absentee landowners. SMART Holdings helped develop the business plan and connect Halik with financing. Nantucket Property Works has grown through acquisitions and now employs around 50 people across various services like landscaping, construction, and caretaking. The business aims to help protect properties from damage during storms like the severe one in December 2010 that caused widespread issues on the island.
This document outlines the functions and learning objectives of a lesson on the human skeleton. The lesson aims to help students understand the functions of the skeleton so they can apply that knowledge to their personal sporting performances. It provides examples of different grade levels for understanding the functions and how they relate to both the human body and a sporting context. The document also includes information on the student profile, pedagogical approach, and strategies used to present new information, construct understanding, apply knowledge, and review learning.
This document discusses building the infrastructure for the next generation of knowledge workers. It addresses factors like adaptability, flexibility, quick response, and resiliency that will help knowledge workers sustain themselves in an environment of accelerating change, rising uncertainty, and exploding complexity. The nature of learning, knowledge, and action must shift as the environment shifts. Knowledge is defined as the human capacity to take effective action in varied situations, and it must maintain this capacity to be sustainable. As interactions through social media expand, knowledge workers are developing more shallow knowledge from diverse global perspectives rather than just local ideas.
The document discusses how open data can be used to create new businesses and drive innovation. It explains that agencies share data to meet compliance requirements and better communicate with the public, while countries share data to encourage economic development and innovation. Open data initiatives like Data.gov make large amounts of data available to help form new connections and applications between data, communities, and technologies. Examples are given of open data spurring new weather and GPS businesses. The conclusion emphasizes that open data brings together people, knowledge, and solutions to problems.
People feel better in colt conditions corporate presentation 2013 short versionnlhofmen
Colt provides climate control solutions that harness nature to create better indoor environments. Their natural ventilation, cooling, and smoke control systems allow people to feel better and work better while being safe and sustainable. Colt prioritizes evacuation safety, firefighting safety, reducing energy use through passive design, and using water, air and ground sources for heating and cooling. Their architectural features and industrial solutions provide natural ventilation with virtually no energy use at low cost.
Eseune Business School takes its MBA students to China for full immersion with its business environment. The activities take place not only in the classroom. Students have direct contact with Chinese and International organizations while visiting and doing internships. In order to understand some of China’s long history, students carry out activities at some of its main tourist venues.
This presentation was used for the preparation class of an activity carried out at the Great Wall. Students learned some China’s history while experiencing some tourism at Mutianyu Great Wall. They exchanged ideas with local Chinese people while developing their communication skills in a Chinese environment. Last, they contributed with some bags to try to help to keep the National Park clean and tidy.
If you would like to know more about Eseune Business Schools programs: www.eseune.edu/english.
Robin Halik, former owner of Woodstock Cookie Company, started Nantucket Property Works on Nantucket Island with assistance from SMART Holdings USA. The business provides year-round property care and maintenance services for absentee landowners. SMART Holdings helped develop the business plan and connect Halik with financing. Nantucket Property Works has grown through acquisitions and now employs around 50 people across various services like landscaping, construction, and caretaking. The business aims to help protect properties from damage during storms like the severe one in December 2010 that caused widespread issues on the island.
This document outlines the functions and learning objectives of a lesson on the human skeleton. The lesson aims to help students understand the functions of the skeleton so they can apply that knowledge to their personal sporting performances. It provides examples of different grade levels for understanding the functions and how they relate to both the human body and a sporting context. The document also includes information on the student profile, pedagogical approach, and strategies used to present new information, construct understanding, apply knowledge, and review learning.
This document discusses building the infrastructure for the next generation of knowledge workers. It addresses factors like adaptability, flexibility, quick response, and resiliency that will help knowledge workers sustain themselves in an environment of accelerating change, rising uncertainty, and exploding complexity. The nature of learning, knowledge, and action must shift as the environment shifts. Knowledge is defined as the human capacity to take effective action in varied situations, and it must maintain this capacity to be sustainable. As interactions through social media expand, knowledge workers are developing more shallow knowledge from diverse global perspectives rather than just local ideas.
The document discusses how open data can be used to create new businesses and drive innovation. It explains that agencies share data to meet compliance requirements and better communicate with the public, while countries share data to encourage economic development and innovation. Open data initiatives like Data.gov make large amounts of data available to help form new connections and applications between data, communities, and technologies. Examples are given of open data spurring new weather and GPS businesses. The conclusion emphasizes that open data brings together people, knowledge, and solutions to problems.
People feel better in colt conditions corporate presentation 2013 short versionnlhofmen
Colt provides climate control solutions that harness nature to create better indoor environments. Their natural ventilation, cooling, and smoke control systems allow people to feel better and work better while being safe and sustainable. Colt prioritizes evacuation safety, firefighting safety, reducing energy use through passive design, and using water, air and ground sources for heating and cooling. Their architectural features and industrial solutions provide natural ventilation with virtually no energy use at low cost.
The document discusses various formatting and organizational features in Microsoft Word including:
1) How to format headings using Quick Styles, insert manual page breaks, create and format tables, sort rows in a table, and modify table structure.
2) How to divide a document into sections, create SmartArt graphics, insert footers and headers, and add a cover page.
3) Details on setting tab stops, creating footnotes and endnotes, and formatting the entire document.
A brief overview of France’s E-Government StrategyEtalab
On the 7th of October 2014, Claire-Marie Foulquier-Gazagnes of Etalab made this presentation in the Plenary Session of the 2014 E-Governement Forum (#gegf2014) organized by the United-Nations in Astana.
This document discusses the knowledge management (KM) system implemented at Dubai Courts. It describes the KM process capabilities including identification, acquisition, organization, storage, distribution, and measurement. It outlines the KM enablers including management championship, IT support, organizational culture, and applications. It provides details on how Dubai Courts implemented each step of the KM process and utilized the KM enablers. It also summarizes the benefits of the KM system including improved efficiency, user satisfaction, and alignment with strategic goals.
The document discusses the transformation underway due to disruptive technologies and its implications. It notes that technologies like automation, robotics, and artificial intelligence are automating many jobs and changing the nature of work. This transformation will cause significant disruption in the workplace. However, it also discusses how a focus on "personal knowledge management" can help address this complication during the transition.
This document discusses the use of wargaming as a strategic planning and decision-making tool. It defines wargaming as a disciplined role-playing activity where key decision-makers react to events and test plans against a competitive environment. Wargaming is presented as a way to leverage existing knowledge, promote risk mitigation and organizational learning. It can involve multiple comparable games to determine the most viable options, and include rehearsal games to test plans before execution against adversarial red teams. Companies that use wargaming are said to experience a 40-55% increase in successful plan execution.
Ghada Amer, Vice President the Arab Science and Technology Foundation), Egypt
Fostering Innovation-driven Entrepreneurship in Middle East “Case Study: Arab Science and Technology Foundation”
This document discusses the development of a Knowledge Manager Program in the Dubai Police. It begins by asking questions to define explicit and tacit knowledge. It then outlines different types of knowledge that exist in organizations, including knowledge located in customers, employees, products, partnerships, organizational memory, and knowledge assets. The document introduces the concept of a knowledge equation and discusses how the Knowledge Manager Program was built, including using a community model and codification and personalization strategies. It asks how the program was designed and built by the Dubai Police.
This document provides an overview of the Information and Knowledge Management Society (iKMS) in Singapore. It discusses iKMS's mission to increase awareness and application of knowledge management practices. It also outlines iKMS's activities and initiatives over time, including an annual conference, masterclasses, and knowledge sharing events. The document advocates that knowledge management requires changes in leadership, learning, and knowledge behaviors to be fully effective at the individual, team, and organizational levels.
This document provides an introduction to aligning knowledge management strategies with people, processes, and technology. It begins with defining knowledge management and describing an approach that considers all three elements. The presenter then provides an overview of various knowledge management technologies and how they can address different types of knowledge and business problems. Specific technologies discussed include business intelligence, customer relationship management, learning management systems, and expertise location tools. Case studies are also mentioned.
This document discusses strategies for effective knowledge management (KM) communication. It begins by outlining drivers and outcomes of KM, including challenges around knowledge retention and opportunities for innovation. It then discusses the "8 Cs" of success in the knowledge era, including connectivity, content, culture and others. The document provides tips for setting a KM vision and defining a "KM brand." It also discusses measuring KM through various metrics and analyzing cultural components and types of cultures. Case studies are presented from various organizations and their KM practices are summarized. Throughout, the emphasis is on effective KM communication strategies.
KM Middle East 2015 Dr. Mohamed Abdul Aziz Al-DegheshamKMMiddleEast
Dr. Mohamed Abdul Aziz Al-Deghesham, Dean, Institute for Development and Consultation Services, Council Members of Princess Nourah bint Abdulrahman University, Kingdom of Saudi Arabia
Employing Knowledge Management Basics to build Educated System Knowledge management Practically : best practices , new ideas and proven techniques
This document discusses a presentation on knowledge management (KM) and its contribution to sustainable economic development in the Middle East. The presentation covers topics such as strategic and operational KM, knowledge-based and knowledge-driven economies, sustainable economic development, and moving toward a knowledge economic theory. It also references frameworks such as knowledge asset management and the four dimensions of knowledge and innovation according to the Asian Productivity Organization.
KM Middle East 2012 - Mbananga PresentationKMMiddleEast
The document discusses knowledge harvesting in the public sector of South Africa. It notes that as government employees resign or retire, their knowledge and experience is lost, leading to repeated mistakes. Knowledge harvesting aims to preserve institutional memory by capturing employees' tacit knowledge through in-depth interviews. The document outlines knowledge harvesting processes used at the Medical Research Council and Industrial Development Corporation, including job profiling, knowledge profile development, and conducting knowledge harvesting interviews. It also discusses challenges of harvesting unconscious knowledge and implementing knowledge management programs in government due to lack of understanding, incentives, and policies. The document concludes by recommending improved knowledge harvesting tools, training, legal frameworks, and reward systems to better capture institutional memory.
This document summarizes a talk given by Zaid Hamzah on Singapore's development of an intellectual capital economy through strategic knowledge management. It discusses how Singapore recognized the economic value of intellectual capital and knowledge assets in promoting national competitiveness. Singapore has invested US$13 billion over 2011-2015 in research and innovation. The talk examines how Singapore will secure returns on these knowledge investments and shape its new intellectual capital economy against a changing global economic landscape.
The document provides information about knowledge cafés and other conversational techniques. A knowledge café is a structured conversation where participants discuss a topic to share ideas and gain a deeper understanding. It involves small group discussions followed by sharing insights with the whole group. Other techniques discussed include world cafés, open space technology, and after-action reviews which are used to promote learning from experiences.
Suliman Hawamdeh, Professor and Department Chair in the College of Information, University of North Texas, USA
KM Technologies and the Integration of Theory into Practice
Tampa Ad Connect Preso - Future of AdvertisingBrandon Murphy
The document discusses the future of advertising and marketing. It argues that traditional branding using persuasion is no longer effective, as people feel manipulated by ads. The future is about modern branding where marketing aims to influence how people act and what they say about a brand by focusing on advocacy. Brands should provide value by having a purpose beyond just the product, creating great design, and making people's lives better. Marketing should be embedded in the product experience. Content is the new currency, so brands need to create useful content that consumers can't live without. Brands should focus on experiences and quality time with customers to build strong relationships.
A planning overview for the use of social media in B2B field marketing - its role in building relationships, prompting inbound interest and generating new business.
The document discusses various formatting and organizational features in Microsoft Word including:
1) How to format headings using Quick Styles, insert manual page breaks, create and format tables, sort rows in a table, and modify table structure.
2) How to divide a document into sections, create SmartArt graphics, insert footers and headers, and add a cover page.
3) Details on setting tab stops, creating footnotes and endnotes, and formatting the entire document.
A brief overview of France’s E-Government StrategyEtalab
On the 7th of October 2014, Claire-Marie Foulquier-Gazagnes of Etalab made this presentation in the Plenary Session of the 2014 E-Governement Forum (#gegf2014) organized by the United-Nations in Astana.
This document discusses the knowledge management (KM) system implemented at Dubai Courts. It describes the KM process capabilities including identification, acquisition, organization, storage, distribution, and measurement. It outlines the KM enablers including management championship, IT support, organizational culture, and applications. It provides details on how Dubai Courts implemented each step of the KM process and utilized the KM enablers. It also summarizes the benefits of the KM system including improved efficiency, user satisfaction, and alignment with strategic goals.
The document discusses the transformation underway due to disruptive technologies and its implications. It notes that technologies like automation, robotics, and artificial intelligence are automating many jobs and changing the nature of work. This transformation will cause significant disruption in the workplace. However, it also discusses how a focus on "personal knowledge management" can help address this complication during the transition.
This document discusses the use of wargaming as a strategic planning and decision-making tool. It defines wargaming as a disciplined role-playing activity where key decision-makers react to events and test plans against a competitive environment. Wargaming is presented as a way to leverage existing knowledge, promote risk mitigation and organizational learning. It can involve multiple comparable games to determine the most viable options, and include rehearsal games to test plans before execution against adversarial red teams. Companies that use wargaming are said to experience a 40-55% increase in successful plan execution.
Ghada Amer, Vice President the Arab Science and Technology Foundation), Egypt
Fostering Innovation-driven Entrepreneurship in Middle East “Case Study: Arab Science and Technology Foundation”
This document discusses the development of a Knowledge Manager Program in the Dubai Police. It begins by asking questions to define explicit and tacit knowledge. It then outlines different types of knowledge that exist in organizations, including knowledge located in customers, employees, products, partnerships, organizational memory, and knowledge assets. The document introduces the concept of a knowledge equation and discusses how the Knowledge Manager Program was built, including using a community model and codification and personalization strategies. It asks how the program was designed and built by the Dubai Police.
This document provides an overview of the Information and Knowledge Management Society (iKMS) in Singapore. It discusses iKMS's mission to increase awareness and application of knowledge management practices. It also outlines iKMS's activities and initiatives over time, including an annual conference, masterclasses, and knowledge sharing events. The document advocates that knowledge management requires changes in leadership, learning, and knowledge behaviors to be fully effective at the individual, team, and organizational levels.
This document provides an introduction to aligning knowledge management strategies with people, processes, and technology. It begins with defining knowledge management and describing an approach that considers all three elements. The presenter then provides an overview of various knowledge management technologies and how they can address different types of knowledge and business problems. Specific technologies discussed include business intelligence, customer relationship management, learning management systems, and expertise location tools. Case studies are also mentioned.
This document discusses strategies for effective knowledge management (KM) communication. It begins by outlining drivers and outcomes of KM, including challenges around knowledge retention and opportunities for innovation. It then discusses the "8 Cs" of success in the knowledge era, including connectivity, content, culture and others. The document provides tips for setting a KM vision and defining a "KM brand." It also discusses measuring KM through various metrics and analyzing cultural components and types of cultures. Case studies are presented from various organizations and their KM practices are summarized. Throughout, the emphasis is on effective KM communication strategies.
KM Middle East 2015 Dr. Mohamed Abdul Aziz Al-DegheshamKMMiddleEast
Dr. Mohamed Abdul Aziz Al-Deghesham, Dean, Institute for Development and Consultation Services, Council Members of Princess Nourah bint Abdulrahman University, Kingdom of Saudi Arabia
Employing Knowledge Management Basics to build Educated System Knowledge management Practically : best practices , new ideas and proven techniques
This document discusses a presentation on knowledge management (KM) and its contribution to sustainable economic development in the Middle East. The presentation covers topics such as strategic and operational KM, knowledge-based and knowledge-driven economies, sustainable economic development, and moving toward a knowledge economic theory. It also references frameworks such as knowledge asset management and the four dimensions of knowledge and innovation according to the Asian Productivity Organization.
KM Middle East 2012 - Mbananga PresentationKMMiddleEast
The document discusses knowledge harvesting in the public sector of South Africa. It notes that as government employees resign or retire, their knowledge and experience is lost, leading to repeated mistakes. Knowledge harvesting aims to preserve institutional memory by capturing employees' tacit knowledge through in-depth interviews. The document outlines knowledge harvesting processes used at the Medical Research Council and Industrial Development Corporation, including job profiling, knowledge profile development, and conducting knowledge harvesting interviews. It also discusses challenges of harvesting unconscious knowledge and implementing knowledge management programs in government due to lack of understanding, incentives, and policies. The document concludes by recommending improved knowledge harvesting tools, training, legal frameworks, and reward systems to better capture institutional memory.
This document summarizes a talk given by Zaid Hamzah on Singapore's development of an intellectual capital economy through strategic knowledge management. It discusses how Singapore recognized the economic value of intellectual capital and knowledge assets in promoting national competitiveness. Singapore has invested US$13 billion over 2011-2015 in research and innovation. The talk examines how Singapore will secure returns on these knowledge investments and shape its new intellectual capital economy against a changing global economic landscape.
The document provides information about knowledge cafés and other conversational techniques. A knowledge café is a structured conversation where participants discuss a topic to share ideas and gain a deeper understanding. It involves small group discussions followed by sharing insights with the whole group. Other techniques discussed include world cafés, open space technology, and after-action reviews which are used to promote learning from experiences.
Suliman Hawamdeh, Professor and Department Chair in the College of Information, University of North Texas, USA
KM Technologies and the Integration of Theory into Practice
Tampa Ad Connect Preso - Future of AdvertisingBrandon Murphy
The document discusses the future of advertising and marketing. It argues that traditional branding using persuasion is no longer effective, as people feel manipulated by ads. The future is about modern branding where marketing aims to influence how people act and what they say about a brand by focusing on advocacy. Brands should provide value by having a purpose beyond just the product, creating great design, and making people's lives better. Marketing should be embedded in the product experience. Content is the new currency, so brands need to create useful content that consumers can't live without. Brands should focus on experiences and quality time with customers to build strong relationships.
A planning overview for the use of social media in B2B field marketing - its role in building relationships, prompting inbound interest and generating new business.
This document summarizes an innovation training program called "Innovation in Action!" The 3-sentence summary is:
The "Innovation in Action!" program is designed to unlock creative potential and focus skills, knowledge, and energies on applied innovation. It encourages recognizing limits of incremental change and dangers of competitors rethinking business models. The program emphasizes seeing an organization as having innovative opportunities where everything can be improved.
Allen Bonde IMS Boston 2012 Content Marketing Keynoteabonde
The document discusses how content is driving new enterprise marketing approaches. It argues that content in the forms of expert-created, curated, and user-generated materials can be used to achieve different goals like creating credibility, engagement, and advocates. Specifically, it recommends using a mix of these content types distributed across owned and earned channels. Content should include things like eBooks, webcasts, infographics, newsletters and blogs to educate prospects and create engagement. It also cites research finding that video and web events are two of the most popular rich media formats used by top-performing companies.
The document summarizes several entrepreneurial initiatives at the Regional Development Centre in Dundalk, Ireland. It discusses the launch of the Novation Enterprise Platform Programme which supports technology entrepreneurs. It also mentions an entrepreneurship program for social and healthcare professionals and an internship program to promote entrepreneurship among students. Finally, it describes a charity climb of Mount Kilimanjaro planned for 2011 to mark the 10th anniversary of the Novation program.
The document discusses innovation hubs and strategies for getting value from R&D investments. It begins by providing context about Australia's declining commodities industry and the government's push for innovation in other sectors. It then discusses different types of innovation hubs like incubators and accelerators, providing case studies. It also addresses criticisms of innovation programs and strategies for organizational success, including the need for ambidexterity. Throughout, it emphasizes the importance of social networks, diversity, and tolerating risk and mistakes in fostering innovation.
This document discusses different perspectives on the purpose of school. It lists three potential purposes: 1) developing reading, writing and arithmetic skills for university entrance; 2) forming a network of friends and contacts; and 3) providing a safe and happy environment. It also includes charts about school climate index and academic performance. Finally, it discusses concepts like quantum knowledge physics, the A-frame of trust, and an happiness at work survey for KHDA.
The document discusses sustainable knowledge management and open innovation. It presents on global megatrends that will impact future organizations and the workforce. Knowledge management initiatives need to enable innovation to be sustainable for Industry 4.0 and future organizations. Incorporating knowledge management within an open innovation strategy is a possible solution to address these changes. The presentation provides an overview of knowledge processes, reasons for past knowledge management failures, benefits of open innovation, and a framework for implementation.
This document discusses challenges in knowledge management (KM) in education. It provides definitions of KM from various sources that emphasize systematic coordination of activities to share, create, store and use knowledge and expertise to achieve organizational goals. It identifies several challenges in implementing KM, including issues with knowledge itself, the lack of consensus around KM terms, overreliance on technology and documentation, and failure to accept failures. The document also presents a model for KM in education that uses different levels of knowledge building, use, organization, personalization and teaching.
The document discusses the KMAgile approach to developing a knowledge management (KM) framework. KMAgile focuses on rapidly delivering measurable results through carefully selected pilot projects to build KM strategy and capability. It involves three sprints over 12 weeks to plan, develop, execute and continuously refine a context-relevant KM strategy through practical application and evaluation of KM concepts. The goal is to satisfy clients with early delivery of a sustainable KM framework that can adapt to changing needs and requirements.
The document discusses managing knowledge and the "why" behind decisions and processes. It addresses how knowledge management can help capture strategic rationales and tacit knowledge across multiple projects over time. Specifically, it discusses how knowledge management was used to capture customer needs and requirements at various levels of detail to help digital transformation efforts.
This document discusses the importance of knowledge sharing in decision-making and implementation. It covers several key topics:
1) Knowledge is the human capacity to take effective action in uncertain situations. Sharing knowledge, which can include feelings, insights, and past experiences, is more difficult than sharing information.
2) Effective knowledge sharing requires trust, respect, honesty, open dialogue, and social bonding between individuals. The brain is designed to learn through social interactions and affective attunement with others.
3) Knowledge comes from processes like awareness, understanding, creativity, and intuition. Learning occurs through the knowledge cycle of social interaction, experience, thinking, and feedback. Knowledge creation supports better decisions, problem solving, and
1. From
Knowledge
Management
to
iKNOWva�on
Management
Vincent
Ribière,
Ph.D.
Managing
Director
–
IKI-‐SEA
March
26th,
2013,
Abu
Dhabi
www.km-‐me.com
1
info@km-‐me.com
2. http://phdkim.bu.ac.th
Innovatio Leveraging
idea
and
iKNOWva�o
n n
centric global/open
Social knowledge
managemen
KM t
People-centric
Techno-centric
Adapted
from
N.
Dixon
www.km-‐me.com
2
info@km-‐me.com
3. Knowledge
Oil
Well
Approach
to
KM
Improve
K
K
K
K
performance?
Flexibility?
Innova�on?
Sustainable
compe��ve
advantage?
Drilling
for
knowledge
Tapping
into
unused
intangible
assets
Based
on
:
Cavaleri,
Seivert
2005
The
“Green”
KM
Strategy
Share
Knowledge
Emphasis
is
placed
almost
solely
on
the
Where
is
the
recycling
recycled
“New”
aspects—
knowledge?
without
really
crea�ng
anything
Conserve
new.
Not
Waste
Knowledge
Knowledge
Based
on
:
Cavaleri,
Seivert
2005
www.km-‐me.com
3
info@km-‐me.com
4. “Wealth in the new regime
flows directly from
innovation, not
optimization; that is, wealth
is not gained by perfecting
the known, but by
imperfectly seizing the
- Kevin Kelley
k ”
Integrated
focus:
Knowledge
and
Innova�on
Accumula�on
of
value
Source: D. Amidon
www.km-‐me.com
4
info@km-‐me.com
5. Does
an
idea
is
the
s
ame
as
knowledge?
= ?
Which
came
first?
Idea?
Knowledge?
www.km-‐me.com
5
info@km-‐me.com
6. An
idea
is
a
new
network
of
neurons
Does
an
idea
is
the
s
ame
as
knowledge?
=
www.km-‐me.com
6
info@km-‐me.com
8.
“If
you
want
to
make
an
apple
pie
from
scratch,
you
must
first
create
the
universe”
Dr.
Carl
Sagan
(American
Astronomer,
Writer
and
Scien�st,
1934-‐1996)
Path
Dependence
Theory
Path
dependence
explains
how
the
set
of
decisions
one
faces
for
any
given
circumstance
is
limited
by
the
decisions
one
has
made
in
the
past,
even
though
past
circumstances
may
no
longer
be
relevant.
(
a
kind
of
so�
determinism)
Recent
evolu�on
to
cogni�ve/knowledge
path-‐
dependence
Technological
trajectories
(lock-‐in)
www.km-‐me.com
8
info@km-‐me.com
9. Cycling
Worlds
Incremental
vs.
Radical
innova�on
? Fixa�on
effect
Unlearning
Mo�va�on
(Int.
Extr.)
Pressure
Adaptor
vs.
Innovator
N.I.H.
syndrome
Adapted from JONNE CESERANI
Example
of
fixa�on
effect
(op�cal
illusions)
www.km-‐me.com
9
info@km-‐me.com
10. Learn
to
…
unlearn!
www.km-‐me.com
10
info@km-‐me.com
11. Cycling
Worlds
Single loop Double loop
learning learning
Source: JONNE CESERANI
Best/Good/Proven
P
rac�ces
Do
Best
prac�ces
and
Lessons
learned
kill/hinder
innova�on?
What
about
bad
or
worst
prac�ces?
Should
we
evolve
from
Good
prac�ces
(past)
to
promising
prac�ces
(future)?
www.km-‐me.com
11
info@km-‐me.com
12. Best
Prac�ces
/
Benchmarking
Handovers
From
Surgery
to
Intensive
Care
Ferrari’s
Formula
One
Handovers
and
Lessons
learned
from
Ferrari
pit
stop
team
The
rou�ne
in
the
pit
stop
is
taken
seriously
What
happens
in
the
pit
stop
is
predictable
so
problems
can
be
an�cipated
and
procedures
can
be
standardized
Crews
prac�ce
those
procedures
un�l
they
can
perform
them
perfectly
Everyone
knows
their
job,
but
one
person
is
always
in
charge
www.km-‐me.com
12
info@km-‐me.com
13. Summary
of
the
new
handover
protocol
A
dance
choreographer
was
involved
to
help
the
team
posi�on
themselves
to
stay
out
of
the
way
of
others.
Working
with
the
choreographer
also
introduced
the
discipline
of
quietness
and
calm
Classical
Music
(KM)
www.km-‐me.com
13
info@km-‐me.com
14. Jazz
(Innova�on)
Yes
to
the
Mess
(Book)
1. Mastering
the
art
of
unlearning
2. Developing
affirma�ve
competence
3. Embracing
errors
as
a
source
of
learning
4. Balancing
freedom
and
constraints
5. Learning
by
doing
and
talking
6. Followership
as
a
noble
calling
7. Nurturing
double
vision
8. Advancing
engaged
strategic
improvisa�on
www.km-‐me.com
14
info@km-‐me.com
15. Story
telling
Pa�erns
A�tudes,
fears,
hopes,
and
values
are
strongly
influenced
by
stories.
People
connect
with
stories
and
share
Necessity
is
the
mother
of
Inven�on
Flood
in
Thailand
Fall
2011
www.km-‐me.com
15
info@km-‐me.com
16.
www.km-‐me.com
16
info@km-‐me.com
17.
www.km-‐me.com
17
info@km-‐me.com
18.
www.km-‐me.com
18
info@km-‐me.com
19.
Knowledge
sharing
on
Social
Media
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19
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20. Can
we
make
the
crea�ve
and
innova�on
processes
more
systema�c,
more
robust
and
increase
success
rates?
Componen�al
theory
of
individual
crea�vity
New
idea
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20
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21. Role
of
knowledge
in
the
crea�vity
process
Before
crea�ve
process
– Browsing
through
exis�ng
internal
and
external
knowledge/solu�ons/ideas
– “GoogleStorming”
-‐
Systema�c
Serendipity
During
crea�ve
process
– Access
to
technical
databases
–
patents
– Big
Data
Source: Creax
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21
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23. Concept-‐Knowledge
(C-‐K)
Theory
Systema�c
(step
by
step)
method
to
design
breakthrough
products,
technology,
solu�ons,
services,
etc…
C
K
Scien�fic,
Technologi
c,
Market,
Behavior,
etc.
Breakthrough
design
technic
Systema�c
design
Innova�ve
design
Known
specifica�ons
No
specifica�ons
Known
technologies
Technologies
and
market
Known
market
are
not
fully
known
Source: A.Hatchuel
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23
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24. Example
Concept
Knowledge
A
cheap
and
light
To
sit?
camping
chair
Defini�on:
to
be
in
a
posi�on
on
a
chair,
etc.
in
which
the
upper
part
of
your
body
is
upright
and
your
weight
is
supported
at
the
bo�om
of
your
back
Agreed
on:
To
stand
in
feeling
comfortable
and
by
having
our
2
hands
free
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24
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25. Example
Concept
Knowledge
A
cheap
and
light
To
sit
camping
chair
Agree
on:
To
stand
in
feeling
comfortable
and
by
Legs
having
our
2
hands
free
By
observa�on:
4
1
-‐
Chairs
have
legs
2
3
More?
0?
Number
of
legs
4
1
2
3
Not
for
camping!
Hanging!
On
the
floor!
Many
0
Leg?
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25
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26. Example
Concept
Knowledge
A
cheap
and
light
How
do
we
sit
on
camping
chair
the
floor?
Legs
0
4
1
Anatomy
–
Observa�on
–
Interview
2
3
Hanging
On
the
floor!
Back pain!
More?
Solu�on
to
back
pain
si�ng
posi�on
Yoga
Nomadic
Ayoreo
Indians
of
Paraguay
(Cloth
band/strap)
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26
info@km-‐me.com
27. Example
Concept
A
cheap
and
light
Knowledge
camping
chair
To
sit
Legs
0
How
do
we
sit
on
floor?
4
1
Hanging On
the
floor!
2
3
More?
cloth
band
textile strap
A
cheap
and
light
camping
chair
Commercialized
product:
“Chairless”
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27
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28. New
concepts
and
n
knowledge
ew
Exploi�ng
Exploita�on
and
Explora�on
The
use
and
Doing
something
development
of
different,
a�ain
new
things
already
Knowledge
known
The
past
The
future
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28
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29. The
IBM
Global
C
EO
Study
2006
80%
o
f
i
to
bre deas
that
h
akthro ave
le
and
se ugh d
from
r rvices
products
ou�ne originate
discu
-‐
M.I.T ssions
.
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29
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30. “When
you
hire
a
pair
of
hands
you
get
a
free
brain”
idea
Kno
wled
ge s
lope
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30
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31.
Please
do
not
hesitate
to
contact
me
if
you
have
further
ques�ons!
vribiere@gmail.com
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31
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32. Conceptual
Blending/Integra�on
Blogs,
social
Best
prac�ces
Communi�es,
media,
Sensors,
Lessons
CoP,
Networks
Weak
signals,
learned
crowd
compe�tors,
Patents,
clients,
Etc.
Etc.
External
Past
knowledge
knowledge
Social
knowledge
(Internal
formalized
@
Meta
level)
“Conceptual
blending
is
a
crea�ve
thinking
process
that
involves
blending
two
or
more
concepts
in
the
same
mental
space
to
form
new
New
idea
ideas”
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32
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