The document outlines strategies for monitoring and managing vendor quality, emphasizing the importance of regular performance reviews and communication. It suggests identifying critical vendors, conducting viability assessments, and using tools like G2link for vendor monitoring and alerts. The content highlights the challenges small and midsize companies face in controlling vendor quality and the need for dedicated resources.

1. Vendor Quality
Management
© Copyright 2012 G2 Link. All rights reserved.

2. Vendor Quality
• How do you monitor
vendors?
o A Single Company
o A Group of Companies
o A Large Portfolio of Companies
• How do you Control
Vendor Quality?
o QA?
o Sampling
o Yelling and Screaming?
• Influence NOT Control!

3. Small and Midsize Companies
• Bigger Risk
o Vendor Fails
o Doesn’t Perform
• Dedicated Staff?
o Vendor Management?
o Vendor Monitoring?
• Problem:
o Expensive
o Time Consuming
o Not Reliable

4. Vendor Health Check
• Vendor Viability
• Vendor Performance
Review
• Vendor Monitoring

5. Vendor Viability
• Identify Critical Vendors
o Risk Rank
o Top 5-10%
• Assess Viability
o Credit Check
o Historical Performance
• Performance Review
o Periodic Review
o Direct with Vendor

6. Vendor Performance Review
• Current Performance
o Initial Engagement
o Value Delivered?
o Measure based on ROI
• Future Requirements
o Scale
o Projections
o Functionality
o Vendor Future Plans

7. Vendor Monitoring
• Monitor don’t Check!
• Refresh References
o Customers
o Vendors
o Partners etc.
• Constant Communication

8. How we can Help!
• Research Vendors
• Rate Vendors
• Monitor Vendors
• Receive Vendor Alerts

9. G2Link
• G2Link is used by FINANCE,
SALES & MARKETING
professionals to…

10. Thank You.
You may check out the service at www.g2link.com
(30 day free trial with full-features)
For more information please contact:
Edward Sullivan
edsull@g2link.com
© Copyright 2012 G2 Link. All rights reserved.
www.G2Link.com