Stephen Rutledge has over 20 years of experience in insurance project management, claims management, and business analysis. He has expertise in individual and group disability income, individual and group life, health insurance, and long term care. Mr. Rutledge has managed teams of over 120 employees and has experience designing and implementing claim systems and processes. He holds a BS in Finance and Insurance from Northeastern University.

1. Project Management Assumed Reinsurance blocks Conversion of Product Expertise Individual Disability Income Group & ML Disability Income MassHealth Medicaid Individual Life & Life Waiver Health & Major Medical Long Term Care Project Management Assumed Reinsurance blocks Conversion of legacy systems Creation of MIS dashboard & metric driven organizations Reserve & GL interfaces Artificial Intelligence Regulatory Experience FICA & Sick Pay ERISA & HIPAA Sarbanes Oxley Enterprise Continuity Anti-Money Laundering Extensive Claims Management MassMutual Financial Group UnumProvident Paul Revere Life Education Highlights Northeastern University – BS Fin & Ins. (magna cum laude) Fellow Life Management Ins. Assoc Life & Health Comm. Center for Creative Leadership Executive Lean Six Sigma Committees NECA Executive Committee Joint Taskforce with SSA & HIAA, Washington, D.C. Leadership Effectiveness ICA Disability Committee ECC Conference Panelist Change Management Assimilated five claim blocks Created innovative claim org & industry education program Transitioned Prior Auth Unit of MassHealth (UMASS) Lean Six Sigma champion Systems Designed DI claim system as joint venture with actuaries Interim policy admin system Intake, triage, assignment & task management system. Life claim system Stephen Rutledge FLMI, ALHC- Value Proposition Insurance Leader & Business Project Manager [email_address] (774) 364-0658 linkedin.com/in/stephenfrutledge Management Experience Claim Orgs 120+ employees Manager of Claim Managers DI/Life/Hospital Examiners Business Analyst/Project Mgrs Operations & CPA/Financial Field Claim Examiners