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Innovating New Paradigms
  of Value in Handicrafts
                      Prof. Jatin Bhatt
Director Edusign Consulting Private Limited New Delhi India
                            &
 Former founding chair, Dept. of Fashion & Lifestyle Accessories, NIFT, New Delhi

                              A presentation to the
         Masters students of Resource Management & Design Application
                          Lady Irwin College New Delhi
                                 5th March 2009


                            ©Jatin Bhatt 2008
Understanding Value

        • Success of all business and enterprises
          depend on creating and sustaining ‘value’ of
          their products or services
        • Value is created in the minds of the customers
        • The meaning of value has changed over time
        • Has expanded beyond products & functions
        • Encompasses brands & core beliefs of any
          business as well as values they represent.


5 March 09          Copyright J. Bhatt Edusign 2009        2
Understanding Value

   • It has many interpretations depending on the
     context.
   • Attributed to people, cultures, objects, events,
     actions, ideologies & more.
   • Positive & negative triggers to value perception
     depend on one’s worldview.
   • Even a commodity product can be in aspirational
     space indicating status & wellbeing.


5 March 09        Copyright J. Bhatt Edusign 2009       3
Hiatus of value in crafts

   • Excelled due to patronage & need to enhance
     status by royalty & rulers.
   • Epitomized by aesthetic excellence & deftness of
     craftsmanship.
   • Now struggling for survival & patronage.
   • Sold largely on cost plus pricing to earn bare
     livelihood.
   • Dependent on government & development
     agencies for support.
5 March 09        Copyright J. Bhatt Edusign 2009       4
Need for new paradigms

   • Reversal of true patronage and in turn are being
     commoditized.
   • Need to redefine the very premise of core nuances
     of value of crafts.
   • Perceived as New Luxury by the Global leaders of
     Luxury brands.
   • Emerging new customer & the values in crafts.
   • The new customer is informed, ethical and
     compassionate about the value of his/her money
     in the entire business process.
5 March 09        Copyright J. Bhatt Edusign 2009    5
From where do we seek new value
      propositions for crafts??

  • Fair practices, sustainability, anti-exploitation, anti-
    waste.
  • recycling, cultural diversity, creative cultural
    content.
  • authorship of objects and recognition.
  • These being prime ethos driving buying decisions
    of this new customer.
  • Values that are a near perfect fit with handicrafts.

5 March 09          Copyright J. Bhatt Edusign 2009        6
“New” paradigms of Value




5 March 09   Copyright J. Bhatt Edusign 2009   7
Constituents of Value
• Guna: Meaning characteristics is a term in English; it
  also pertains recognizing them as inherent qualitative
  aspects.
• Deciphering these in any craft as an object, process,
  expression, history, tradition, techniques, reflection of
  beliefs, nature of practice, material source, recycling,
  sustainability etc. as key ingredients.
• Building on these and ensuring these GUNA are
  integral to the process & strategies of craft
  development as a sensitive connection between
  traditional wisdom and contemporary markets.
5 March 09         Copyright J. Bhatt Edusign 2009        8
Constituents of Value

• Sanskara: Meaning essence or culture,it pertains to
  inherent dimensions of practice, which are of immense
  importance in the consumption society of today as an
  antidote.
• Need to strike a cord by exemplifying minimal waste,
  hand made, recycling, renewable energy use, natural
  materials and harmless production practice of crafts by
  virtue of a humane scale as a culture of sustainability.


5 March 09        Copyright J. Bhatt Edusign 2009       9
Constituents of Value

  • Mulya/Amulya: As worth in both material terms
    and perceived value.
  • Building on exclusivity, cultural identity, expression
    & skills, quality, authenticity, authorship, traditional
    lineage and customization as core multiplier of its
    monitory worth.




5 March 09          Copyright J. Bhatt Edusign 2009        10
Constituents of Value

     • Pramana: As a concept of measure/co-relation/
       endorsement of craft products through
       benchmarking, certification and promotion to
       inform, educate and engage potential customer
       for long term patronage.




5 March 09         Copyright J. Bhatt Edusign 2009     11
Constituents of Value

  • Samarthan/Jajmaani : system of patronage,
    protection out of value recognition as a transaction
    based on shared meaning between producers
    and users.
  • Arth in samarthan is ‘meaning’ that will need to be
    created for converting customers into patrons or
    jajmaans


5 March 09         Copyright J. Bhatt Edusign 2009     12
Constituents of Value
 • Anubhuti: Meaning experience, a critical ingredient
   in developing an emotional connect and long lasting
   mind space as a reality capsuled in an object or a
   craft product.
 • Witnessing craft processes, interacting with
   communities, immersing in the ambience or being
   in awe of shear dexterity of hands combined with
   stories of history, traditions, culture, human spirit of
   expression and space/time location envelop much
   more than the physical realities of a craft object that
   travel and unfold as reminiscence, concern and
   relationship of a life time.
5 March 09         Copyright J. Bhatt Edusign 2009        13
Constituents of Value

  • Sansarg/Arth: Interestingly, Arth can mean
    commerce and meaning. In a way suggesting that
    commerce needs to make deeper meaning to all
    involved.
  • Convergence of all value constituents as a
    commercial transaction that truly represents the
    larger meaning of crafts rooted in co-creation of
    values beyond the simple buying and selling of
    objects.


5 March 09        Copyright J. Bhatt Edusign 2009   14
Process of Value building

•     Value Recognition: Guna
•     Value Creation: Mulya/Amulya
•     Value Promotion: Pramaan
•     Value Realization: samarthanJajmaani
•     Value Actualization: anubhuti/sanskara


    5 March 09    Copyright J. Bhatt Edusign 2009   15
This was a part of a module
                ‘Value paradigms of crafts’
     specially developed for the 2 year full time program in
              Craft Enterprise Management
                                   at
        The Craft Development Institute, Srinagar




5 March 09           Copyright J. Bhatt Edusign 2009           16
Edusign
             Consulting Private limited
               in collaboration with
                      Dastkar
                     Offers
               A 13 week program

‘Curating The Commerce of Crafts’

5 March 09      Copyright J. Bhatt Edusign 2009   17
Thank you




5 March 09   Copyright J. Bhatt Edusign 2009   18

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Value paradigms

  • 1. Innovating New Paradigms of Value in Handicrafts Prof. Jatin Bhatt Director Edusign Consulting Private Limited New Delhi India & Former founding chair, Dept. of Fashion & Lifestyle Accessories, NIFT, New Delhi A presentation to the Masters students of Resource Management & Design Application Lady Irwin College New Delhi 5th March 2009 ©Jatin Bhatt 2008
  • 2. Understanding Value • Success of all business and enterprises depend on creating and sustaining ‘value’ of their products or services • Value is created in the minds of the customers • The meaning of value has changed over time • Has expanded beyond products & functions • Encompasses brands & core beliefs of any business as well as values they represent. 5 March 09 Copyright J. Bhatt Edusign 2009 2
  • 3. Understanding Value • It has many interpretations depending on the context. • Attributed to people, cultures, objects, events, actions, ideologies & more. • Positive & negative triggers to value perception depend on one’s worldview. • Even a commodity product can be in aspirational space indicating status & wellbeing. 5 March 09 Copyright J. Bhatt Edusign 2009 3
  • 4. Hiatus of value in crafts • Excelled due to patronage & need to enhance status by royalty & rulers. • Epitomized by aesthetic excellence & deftness of craftsmanship. • Now struggling for survival & patronage. • Sold largely on cost plus pricing to earn bare livelihood. • Dependent on government & development agencies for support. 5 March 09 Copyright J. Bhatt Edusign 2009 4
  • 5. Need for new paradigms • Reversal of true patronage and in turn are being commoditized. • Need to redefine the very premise of core nuances of value of crafts. • Perceived as New Luxury by the Global leaders of Luxury brands. • Emerging new customer & the values in crafts. • The new customer is informed, ethical and compassionate about the value of his/her money in the entire business process. 5 March 09 Copyright J. Bhatt Edusign 2009 5
  • 6. From where do we seek new value propositions for crafts?? • Fair practices, sustainability, anti-exploitation, anti- waste. • recycling, cultural diversity, creative cultural content. • authorship of objects and recognition. • These being prime ethos driving buying decisions of this new customer. • Values that are a near perfect fit with handicrafts. 5 March 09 Copyright J. Bhatt Edusign 2009 6
  • 7. “New” paradigms of Value 5 March 09 Copyright J. Bhatt Edusign 2009 7
  • 8. Constituents of Value • Guna: Meaning characteristics is a term in English; it also pertains recognizing them as inherent qualitative aspects. • Deciphering these in any craft as an object, process, expression, history, tradition, techniques, reflection of beliefs, nature of practice, material source, recycling, sustainability etc. as key ingredients. • Building on these and ensuring these GUNA are integral to the process & strategies of craft development as a sensitive connection between traditional wisdom and contemporary markets. 5 March 09 Copyright J. Bhatt Edusign 2009 8
  • 9. Constituents of Value • Sanskara: Meaning essence or culture,it pertains to inherent dimensions of practice, which are of immense importance in the consumption society of today as an antidote. • Need to strike a cord by exemplifying minimal waste, hand made, recycling, renewable energy use, natural materials and harmless production practice of crafts by virtue of a humane scale as a culture of sustainability. 5 March 09 Copyright J. Bhatt Edusign 2009 9
  • 10. Constituents of Value • Mulya/Amulya: As worth in both material terms and perceived value. • Building on exclusivity, cultural identity, expression & skills, quality, authenticity, authorship, traditional lineage and customization as core multiplier of its monitory worth. 5 March 09 Copyright J. Bhatt Edusign 2009 10
  • 11. Constituents of Value • Pramana: As a concept of measure/co-relation/ endorsement of craft products through benchmarking, certification and promotion to inform, educate and engage potential customer for long term patronage. 5 March 09 Copyright J. Bhatt Edusign 2009 11
  • 12. Constituents of Value • Samarthan/Jajmaani : system of patronage, protection out of value recognition as a transaction based on shared meaning between producers and users. • Arth in samarthan is ‘meaning’ that will need to be created for converting customers into patrons or jajmaans 5 March 09 Copyright J. Bhatt Edusign 2009 12
  • 13. Constituents of Value • Anubhuti: Meaning experience, a critical ingredient in developing an emotional connect and long lasting mind space as a reality capsuled in an object or a craft product. • Witnessing craft processes, interacting with communities, immersing in the ambience or being in awe of shear dexterity of hands combined with stories of history, traditions, culture, human spirit of expression and space/time location envelop much more than the physical realities of a craft object that travel and unfold as reminiscence, concern and relationship of a life time. 5 March 09 Copyright J. Bhatt Edusign 2009 13
  • 14. Constituents of Value • Sansarg/Arth: Interestingly, Arth can mean commerce and meaning. In a way suggesting that commerce needs to make deeper meaning to all involved. • Convergence of all value constituents as a commercial transaction that truly represents the larger meaning of crafts rooted in co-creation of values beyond the simple buying and selling of objects. 5 March 09 Copyright J. Bhatt Edusign 2009 14
  • 15. Process of Value building • Value Recognition: Guna • Value Creation: Mulya/Amulya • Value Promotion: Pramaan • Value Realization: samarthanJajmaani • Value Actualization: anubhuti/sanskara 5 March 09 Copyright J. Bhatt Edusign 2009 15
  • 16. This was a part of a module ‘Value paradigms of crafts’ specially developed for the 2 year full time program in Craft Enterprise Management at The Craft Development Institute, Srinagar 5 March 09 Copyright J. Bhatt Edusign 2009 16
  • 17. Edusign Consulting Private limited in collaboration with Dastkar Offers A 13 week program ‘Curating The Commerce of Crafts’ 5 March 09 Copyright J. Bhatt Edusign 2009 17
  • 18. Thank you 5 March 09 Copyright J. Bhatt Edusign 2009 18