UXvue presentation at FIWARE Meetup - July 30th 2015
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This document discusses the limitations of traditional usability labs for testing user experiences and introduces UXvue as an alternative. UXvue allows companies to test with hundreds or thousands of users globally in a short time through self-reported testing in users' natural environments at lower costs than physical labs. However, the document notes that WebRTC, which UXvue's architecture relies on, still has limitations in browser support and standardization that can cause code breaks.
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UXvue presentation at FIWARE Meetup - July 30th 2015
- 1. True insights, better apps
- 5. Usability Lab • Dedicated clean and pristine lab environment • Invite small groups of participants over to the lab • Restricted to geographical location of lab • Weeks needed for planning, recruitment, testing, reporting, … • Expensive hard- and software • Multiple usability tests running up significant costs • Only test when facilitator available • Etc.
- 6. UXvue • Software As A Service • Reach out to hundreds / thousands of people in a short amount of time • Recruit literally anyone who has an internet connection • When you need to evaluate your product in many countries • Self-reporting possible – no need for facilitator • Real users in their own natural environment with their own device • Interacting with the product with all the distractions of everyday life
- 20. Dashboards
- 22. FIWARE GEs
- 23. WebRTC
- 25. Is WebRTC ready yet? • No standard yet - API definition drafted by W3C • Limited browser support • Mobile - extensions for screen sharing • Browser independent JavaScript & Kurento under continuous change • UXvue frequent code breaks – parts from scratch
- 26. make users happy build successful apps uxpro.be jan.moons@uxpro.be +32 485 69 78 35
Editor's Notes
- Measuring user experience of apps means that you need to understand: Who your users are What they do with your app How they feel when using your app How satisfied they are when they use your app This is what we usually do…
- And the lab is not the users natural environment! While they are performing pre-defined tasks on a clean computer or device they have never used or seen before Participants will never be interrupted by their wife or kids, get a phone call or an IM message while using the app.
- We recruit participants who satisfy certain demographic requirements and we invite them to our usability lab … a clean and pristine lab with a one-way mirror along one wall and cameras all over the room Behind this mirror participants are being observed by the product owner, developers and other stakeholders
- Let us introduce UXvue…
- Let us introduce UXvue…
- With UXvue you don’t invite a group of local participants anymore to your local lab But any person using your app no matter where they are located, the language they speak, etc. You don’t have to let them perform pre-scripted tasks but you can observe when they perform the tasks they already had in mind [Although you can always ask to perform a certain task for you…]
- You can even do a retrospective with your team and replay the whole interaction again
- You can even do a retrospective with your team and replay the whole interaction again
- You can even do a retrospective with your team and replay the whole interaction again
- You can even do a retrospective with your team and replay the whole interaction again
- Your stakeholders do not have to come to your usability lab neither, they just need to find a time and space and use any device They can remotely observe how people use the app They can in real-time annotate and analyze the audio/video and interaction data They can communicate through a voice channel with the user to better understand what the problems are
- Your stakeholders do not have to come to your usability lab neither, they just need to find a time and space and use any device They can remotely observe how people use the app They can in real-time annotate and analyze the audio/video and interaction data They can communicate through a voice channel with the user to better understand what the problems are
- Your stakeholders do not have to come to your usability lab neither, they just need to find a time and space and use any device They can remotely observe how people use the app They can in real-time annotate and analyze the audio/video and interaction data They can communicate through a voice channel with the user to better understand what the problems are
- Your stakeholders do not have to come to your usability lab neither, they just need to find a time and space and use any device They can remotely observe how people use the app They can in real-time annotate and analyze the audio/video and interaction data They can communicate through a voice channel with the user to better understand what the problems are
- Your stakeholders do not have to come to your usability lab neither, they just need to find a time and space and use any device They can remotely observe how people use the app They can in real-time annotate and analyze the audio/video and interaction data They can communicate through a voice channel with the user to better understand what the problems are
- You can even do a retrospective with your team and replay the whole interaction again
- You can even do a retrospective with your team and replay the whole interaction again
- Web Real-Time communication API definition drafted by the World Wide Web Consortium (W3C) Supports browser-to-browser applications for voice calling, video chat and P2P file sharing Without the need of internal nor external plug-ins
- Web Real-Time communication API definition drafted by the World Wide Web Consortium (W3C) Supports browser-to-browser applications for voice calling, video chat and P2P file sharing Without the need of internal nor external plug-ins
- Web Real-Time communication API definition drafted by the World Wide Web Consortium (W3C) Supports browser-to-browser applications for voice calling, video chat and P2P file sharing Without the need of internal nor external plug-ins