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Brand Narratives -
how we all love stories
Saumya Soni
Satyameet Ahuja
The brand narrative is a partnership, started by the company but
ultimately steered by the consumers. Your brand narrative is what people
say about you, and how they connect emotionally with your product or
service.
Definition
Brand Narratives
Saumya Soni
Satyameet Ahuja
The game of connecting dots
Multitude of Customers
Consumption habits were the same
Until these gentlemen started the revolution
Vint Cerf Bob Kahn Tim Berners-Lee
And then this guy did not look back
Youtube Founder Jawed Karim at the San Diego Zoo, uploaded on April 23, 2005
And so dint a few others
800 Million Active Users 175 Million Users
the tectonic plates shifted
•Uni Dimensional
•Uni Focussed
•Monotone Marketing
a narrative is how we always preferred to internalize and now we could
Pivots of a good narrative
Multiple Layers Multiple Channels Protagonist and real
Brand narratives offer the opportunity to exploit three things:
• The idea that brands should be telling stories
• The layering of a brand’s messages across different channels and
platforms, allowing each to play to their strengths
• Our desire to retell, repurpose and remix stories themselves
A good storyboard
Traditional Media – build awareness
“Fresh” “ Cool” “ Scented”
Digital Media – built frequency and recall
“Appreciation” “Realism” “Standing Up”
Social Media – ??
Every rose has its thorns
•Consumer authority vs. positioning
•Consumer intelligence vs. positioning
•Relevancy vs. positioning
•Accountability vs. Positioning
•Consistency vs. Positioning
•Market Evolution vs. Positioning
Conclusion
Well, We didn't lie!!
Intrinsically the same message

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Using brand narratives - Social Media Strategy - Schulich School of Business

  • 1. Brand Narratives - how we all love stories Saumya Soni Satyameet Ahuja
  • 2. The brand narrative is a partnership, started by the company but ultimately steered by the consumers. Your brand narrative is what people say about you, and how they connect emotionally with your product or service. Definition
  • 3. Brand Narratives Saumya Soni Satyameet Ahuja The game of connecting dots
  • 6. Until these gentlemen started the revolution Vint Cerf Bob Kahn Tim Berners-Lee
  • 7. And then this guy did not look back Youtube Founder Jawed Karim at the San Diego Zoo, uploaded on April 23, 2005
  • 8. And so dint a few others 800 Million Active Users 175 Million Users
  • 9. the tectonic plates shifted •Uni Dimensional •Uni Focussed •Monotone Marketing a narrative is how we always preferred to internalize and now we could
  • 10. Pivots of a good narrative Multiple Layers Multiple Channels Protagonist and real Brand narratives offer the opportunity to exploit three things: • The idea that brands should be telling stories • The layering of a brand’s messages across different channels and platforms, allowing each to play to their strengths • Our desire to retell, repurpose and remix stories themselves
  • 11. A good storyboard Traditional Media – build awareness “Fresh” “ Cool” “ Scented” Digital Media – built frequency and recall “Appreciation” “Realism” “Standing Up” Social Media – ??
  • 12. Every rose has its thorns •Consumer authority vs. positioning •Consumer intelligence vs. positioning •Relevancy vs. positioning •Accountability vs. Positioning •Consistency vs. Positioning •Market Evolution vs. Positioning

Editor's Notes

  1. Customer-driven positioning ‘narratives’ can address many diverse audience segments across fragmented media channels