SESSION PARTNER

Using Big D to
ata
Reveal Consumer V
alues
and Inform Storytelling
VISIONARY SPONSORS

INNOVATOR SPONSORS

TA A O T U #
LK B U S! FUTUREM # CA A
SO ILV LUES @
RaviD
ataIyer
Talk Overview
-

Using Big Data

-

Revealing Consumer Values

-

Informing Storytelling
Talk Overview
-

Using Big Data

-

Revealing Consumer Values

-

Informing Storytelling
How we do things - Data
What is Big Data?
Big Data is a function of...
Number of Observations?
Disk Space Taken up by Data?
Size Matters to Engineers
Big Data is a function of...
Number of Observations?
Disk Space Taken up by Data?
Connectivity!
Connected Data 2009
Connected Data 2011
Connectivity Matters
Because....
Algorithms generally do similar things.
Connectivity Matters
Because....
Algorithms generally do similar things.
More of the same type of data usually gives
you more precision, not more prediction.
Algorithms and # of observations only
get you so far.
Connectivity Matters
Because....
Algorithms generally do similar things.
More of the same type of data usually gives
you more precision, not more prediction.
Connectivity reduces error.
Connectivity reduces error
Connectivity Matters
Because....
Algorithms generally do similar things.
More of the same type of data usually gives
you more precision, not more prediction.
Connectivity reduces error.
Connectivity allows you to predict more
variance for longer periods by providing
depth to one's measurement.
Talk Overview
-

Using Big Data

-

Revealing Consumer Values

-

Informing Storytelling
Why we do things
Why we do things
Serving Psychological, not
Physical Needs
Serving Psychological, not
Physical Needs
Values in the marketplace of ideas
Values != Liberal Values
What values exist?
There is a gap between what we
care about how we use data
Tangible Things
What we analyze:
- Demographics
- Purchasing
behavior
- Financial
Markets
- Baseball
Outcomes

Intangible Things
What we care
about:
- Living our values
- Being fulfilled
- Living a
meaningful life
- Being happy
How do you measure values?
I spend my
money
on experiences,
not goods.

How much do I
value
Stimulation?

10/17/13
How do you measure values?
I spend my
money
on experiences,
not goods.

How much do I
value
Stimulation?

10/17/13

error
How do you measure values?
I spend my
money
on experiences,
not goods.

How much do I
value
Stimulation?

error

I travel a lot.

error

I eat at diverse
restaurants.

10/17/13

error
How do you measure values?
I spend my
money
on experiences,
not goods.

I value
Stimulation!

I travel a lot.

I eat at diverse
restaurants.

10/17/13
Ranker is a Data Company
To consumers, Ranker is a “Yelp for Everything Else”

Engaging Gamification Hook
15% of visitors to page vote on an
average 10 items/list.

Rankings Are Built By
The Crowd

Users are entertained and informed - people love lists - but at its
core, Ranker is a consumer data aggregation machine.
Ranker’s Data Production
Engine
Ranker ingests
semantic“big data”
(14MM+ objects)…

…into platform for
user-and-system
generated lists

Producing crowdsourced
answers to 1000s of questions
that previously had none

Facts

Lists

Proprietary
Rankings

Freebase
Factual

•The Scariest Diseases
•The Best Inexpensive Cars

Wikipedia
Any semantic
data source

Visitors engage
w/ 15% interaction

Opinions

Output: Opinion Graph
“People who think Priuses
are a good value worry more
than average about heart
disease”
Values & What You Eat
Discovering Deeper Motivations
Breaking
Bad

The Nissan
370Z appeals to people
who like being different
and are non-conformist.

error

Arrested
Development

error

It’s Always Sunny
in Philadelphia

error
Discovering Deeper Motivations
Breaking
Bad

The Nissan
370Z appeals to people
who like being different
and are non-conformist.

error

Arrested
Development

error

It’s Always Sunny
in Philadelphia

error
Talk Overview
-

Using Big Data

-

Revealing Consumer Values

-

Informing Storytelling
Communication =
Storytelling
Storytelling is Human
Storytelling is Human
The Social
Values
Project:
Values,
Social Media &
Storytelling
Values Domains
PrestigeSeeker

FreedomSeeker

PurposeSeeker

PleasureSeeker

SecuritySeeker

TraditionSeeker
Correlations with Schwartz Values
Prestige Seeking = Power (.67) + Achievement (.46)
Freedom Seeking = Self-Direction (.56)
Tradition Seeking = Tradition (.50) + Conformity(.58)
Pleasure Seeking = Hedonism (.54) + Stimulation (.54)
Purpose Seeking = Universality (.56) + Benevolence (.51)
Security Seeking = Security (.58) + Benevolence (.47)
ValueBase
…where we leverage data that predicts a
consumer’s values….

ValueBase
ValueBase
…to predict what matters to your business.
What people eat

What stories people read

ValueBase

What people buy

Where people want to live
Values & What You Buy
Values & Where You Want to Live
Values & What You Eat
Values & Storytelling
Narrative Ads work better.
(Edson Escalas, 2007)
Preliminary Results
25

20

15
Open Rate
Clickthrough
10

5

0
Tips for Great Skin

You Let the Dogs Out
Talk Overview
-

Using Big Data

-

Revealing Consumer Values

-

Informing Storytelling
Looking for Beta Testers
-

-

-

-

Analyzing current communications
strategies from a values perspective.
Values surveys of current customer base.
Identifying new opportunities for values
based marketing.
Developing new communications
strategies.
A-B Testing of Values Messaging
Questions?
Email:Ravi@Ranker.com
Web: Zenzi.com
Web: Data.Ranker.com

Using Big Data to Reveal Consumer Values and Inform Storytelling