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Uses and gratifications
Ben Locking
What is it?
Uses and gratifications theory is a concept created by Katz and Blumler. This focuses
mainly on the consumer in the actual message of “what people do with media”. It
assumed members of the audience are not passive but take an active role in
interpreting and integrating media into their own lives.
Uses and gratifications theory has to fulfil one of the following:
 Information/Education
being able to acquire information and understanding about relevant events
 learning/self-education
 seeking advice and influence on decision making
 Personal Identity
seeking model behaviour
 gaining insight into one's self
 finding reinforcement for personal values
 establishing role model values similar to yours
 Social Interaction
finding a basis for conversation
 gaining a sense of belonging
 enabling one to connect with others
 social empathy (understand another's experience)
 Entertainment
escaping the stress of reality and relaxing
 emotional release
 receiving aesthetic enjoyment filling time
 sexual arousal
Criticism
Many people have criticized this theory as they believe the public has no control over
the media and what it produces. It can also be said to be too kind to the media, as
they are being 'let off the hook' and do not need to take responsibility for what they
produce. The theory takes out the possibility that the media can have an unconscious
influence over our lives and how we view the world.

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Uses and gratifications

  • 2. What is it? Uses and gratifications theory is a concept created by Katz and Blumler. This focuses mainly on the consumer in the actual message of “what people do with media”. It assumed members of the audience are not passive but take an active role in interpreting and integrating media into their own lives.
  • 3. Uses and gratifications theory has to fulfil one of the following:  Information/Education being able to acquire information and understanding about relevant events  learning/self-education  seeking advice and influence on decision making  Personal Identity seeking model behaviour  gaining insight into one's self  finding reinforcement for personal values  establishing role model values similar to yours  Social Interaction finding a basis for conversation  gaining a sense of belonging  enabling one to connect with others  social empathy (understand another's experience)  Entertainment escaping the stress of reality and relaxing  emotional release  receiving aesthetic enjoyment filling time  sexual arousal
  • 4. Criticism Many people have criticized this theory as they believe the public has no control over the media and what it produces. It can also be said to be too kind to the media, as they are being 'let off the hook' and do not need to take responsibility for what they produce. The theory takes out the possibility that the media can have an unconscious influence over our lives and how we view the world.