The document discusses different types of customer exits in ABAP including function module exits, screen exits, menu exits, and field exits. It provides examples of using each type of exit to customize the standard transaction code CO11N. Specifically, it demonstrates how to add a new sub-screen to collect HR data using a screen exit, and how to validate a field using a field exit. The steps shown include searching for existing exits in SE38, creating new function module and screen exits, and setting validation for a field using transaction RZ10 and program RSMODPRF. It cautions that customer exits may impact multiple standard transactions so careful testing is needed.