The document discusses implementing a user hook in Oracle Absence Management to prevent employees from overbooking leaves. It describes how the business wants to avoid overbooking but the standard application allows it. The solution was to [1] create a custom package that checks leave balances during booking and displays an error message if exceeded, [2] register a user hook to call this package, and [3] add a profile option to control when the check is enforced. This provides flexibility to allow overbooking from the core form but not self-service.