Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
Elite screens are available from Dukane.
I am an authorized consultant for Dukane
Bill McIntosh
SchoolVision Inc ( my consulting company)
Authorized Dukane/Convey Consultant
Dukane Website : www.Dukaneav.com
Phone :843-442-8888
Email :WKMcIntosh@Comcast.net
Twitter : @OtisTMcIntosh
SchoolVision Website on Facebook: https://www.facebook.com/WKMIII
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
Elite screens are available from Dukane.
I am an authorized consultant for Dukane
Bill McIntosh
SchoolVision Inc ( my consulting company)
Authorized Dukane/Convey Consultant
Dukane Website : www.Dukaneav.com
Phone :843-442-8888
Email :WKMcIntosh@Comcast.net
Twitter : @OtisTMcIntosh
SchoolVision Website on Facebook: https://www.facebook.com/WKMIII
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact:
Delia Valdez
Dukane Customer Service Representative
Phone: 800-076-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
For information on Dukane’s Innovative Convey Response system, go to
www.conveyclassrooms.com
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
Elite screens are available from Dukane.
I am an authorized consultant for Dukane
Bill McIntosh
SchoolVision Inc ( my consulting company)
Authorized Dukane/Convey Consultant
Dukane Website : www.Dukaneav.com
Phone :843-442-8888
Email :WKMcIntosh@Comcast.net
Twitter : @OtisTMcIntosh
SchoolVision Website on Facebook: https://www.facebook.com/WKMIII
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
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Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
Elite screens are available from Dukane.
I am an authorized consultant for Dukane
Bill McIntosh
SchoolVision Inc ( my consulting company)
Authorized Dukane/Convey Consultant
Dukane Website : www.Dukaneav.com
Phone :843-442-8888
Email :WKMcIntosh@Comcast.net
Twitter : @OtisTMcIntosh
SchoolVision Website on Facebook: https://www.facebook.com/WKMIII
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
Elite screens are available from Dukane.
I am an authorized consultant for Dukane
Bill McIntosh
SchoolVision Inc ( my consulting company)
Authorized Dukane/Convey Consultant
Dukane Website : www.Dukaneav.com
Phone :843-442-8888
Email :WKMcIntosh@Comcast.net
Twitter : @OtisTMcIntosh
SchoolVision Website on Facebook: https://www.facebook.com/WKMIII
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact:
Delia Valdez
Dukane Customer Service Representative
Phone: 800-076-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
For information on Dukane’s Innovative Convey Response system, go to
www.conveyclassrooms.com
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
Elite screens are available from Dukane.
I am an authorized consultant for Dukane
Bill McIntosh
SchoolVision Inc ( my consulting company)
Authorized Dukane/Convey Consultant
Dukane Website : www.Dukaneav.com
Phone :843-442-8888
Email :WKMcIntosh@Comcast.net
Twitter : @OtisTMcIntosh
SchoolVision Website on Facebook: https://www.facebook.com/WKMIII
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Elite screens are available from Dukane.
I am an authorized consultant for Dukane
Bill McIntosh
SchoolVision Inc ( my consulting company)
Authorized Dukane/Convey Consultant
Dukane Website : www.Dukaneav.com
Phone :843-442-8888
Email :WKMcIntosh@Comcast.net
Twitter : @OtisTMcIntosh
SchoolVision Website on Facebook: https://www.facebook.com/WKMIII
Elite screens are available from Dukane.
I am an authorized consultant for Dukane
Bill McIntosh
SchoolVision Inc ( my consulting company)
Authorized Dukane/Convey Consultant
Dukane Website : www.Dukaneav.com
Phone :843-442-8888
Email :WKMcIntosh@Comcast.net
Twitter : @OtisTMcIntosh
SchoolVision Website on Facebook: https://www.facebook.com/WKMIII
Elite screens are available from Dukane.
I am an authorized consultant for Dukane
Bill McIntosh
SchoolVision Inc ( my consulting company)
Authorized Dukane/Convey Consultant
Dukane Website : www.Dukaneav.com
Phone :843-442-8888
Email :WKMcIntosh@Comcast.net
Twitter : @OtisTMcIntosh
SchoolVision Website on Facebook: https://www.facebook.com/WKMIII
Elite screens are available from Dukane.
I am an authorized consultant for Dukane
Bill McIntosh
SchoolVision Inc ( my consulting company)
Authorized Dukane/Convey Consultant
Dukane Website : www.Dukaneav.com
Phone :843-442-8888
Email :WKMcIntosh@Comcast.net
Twitter : @OtisTMcIntosh
SchoolVision Website on Facebook: https://www.facebook.com/WKMIII
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
This updated slideshare presentation includes the latest 121WA document camera.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Here is a user guide for one of the screens from Elite
Elite screens are available from Dukane.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
This adapter is available from Dukane
For more information contact Dukane AV :
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
Here is a detailed presentation about Dukane's products.
Dukane is an American company serving the education, corporate, government and house of worship markets for over 85 years.
For more information contact:
Delia Valdez
Dukane Customer Service Representative
Phone: 800-676-2485
Fax: (630) 584-5156
Email: AVSales@Dukane.com
Website: www.Dukane.com/AV
For information on Dukane’s Innovative Convey Response system, go to
www.conveyclassrooms.com
Dukane AV
2900 Dukane Drive
St. Charles, IL 60174
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2. Tripod Screen Parts Identification
Support beam
Top Hook, Keystone
Eliminator & Screen Handle
Vertical
Extension Bar
Vertical locking sleeve ring
Screen Material
Carrying handle & Screen height
adjustment lock/release tab
End cap
Tripod junction
Screen case
Tripod Support Legs
Using the Screen
A. Setting up the screen:
Follow the steps below and Fig. 1 & 2.
1. Place the screen in an upright position (fig.1) with the legs toward the ground.
2. Deploy the Tripod Support legs by pushing down on the Tripod Junction.
3. Turn the tripod’s screen casing in a 90-degree horizontal position so that the screen casing is now
parallel to the ground with the screen handle facing the bottom of the top hook.
4. Completely extend the legs as much as possible so they are stable and position them away from
objects that may interfere with their balance. DO NOT stand the tripod on an unstable platform to avoid
an injury should the tripod screen collapse.
1
3. 1
3
2
Fig.1
4
Fig. 2
B. Preparing the tripod screen for projection:
Follow the steps below and Fig. 3.
1. Pull the screen handle up vertically and hook the screen handle on the Top Hook.
*Note: Use the Keystone Eliminator to prevent “Keystone Effect” from occurring. Keystone Effect is
caused when a projector presents its image at a downward angle causing a trapezoid-shaped image to
appear on the screen. The Keystone Eliminator is designed to eliminate that effect by sloping the screen
forward.
2. Twist the Vertical Locking Sleeve Ring counter-clockwise to unlock the current position of the
Vertical Extension Bar and raise it as necessary to the desired height.
3. Pull the Screen Height Adjustment Lock/Release tab out (to the left) located just above the
Carrying Handle to raise or lower the bottom of the. Once the desired height has been set, push the tab
in to lock the position in place.
1
2
3
Fig. 3
2
4. C. Disassembling the screen:
Follow the steps below and Fig. 4.
1. Unlock the Adjustment Handle by pulling the locking tab to the left and slowly slide the handle all
the way down to bring down the position of the screen’s case.
2. Hold the Extension Bar and twist the Vertical Locking Sleeve Ring counter-clockwise to unlock
and release the position of the extension bar. Once the extension bar has been brought all the way down,
unhook the screen material from the Top Hook and slowly retract the screen back into the case.
* Note: It is very important to remember to hold the extension bar first and then unlock the sleeve to
prevent the extension bar from slamming and damaging the screen.
3. Turn the screen’s case vertically clockwise and insert the Top Hook’s bottom pin to lock into the
screen’s end cap hole.
4. Close the tripod legs by pushing them in. Lastly, tighten the Vertical Locking Sleeve Ring by
twisting it clockwise.
3
2
1
4
Fig. 4
Note: To ensure the screen is stable, extend the tripod’s legs as much as possible.
Do not fold the screen or allow any sharp objects to touch the screen’s surface.
Clean the screen surface often when needed.
Careful use will extend the lifetime of this product.
3
5. Tripod Series Dimension Table
Unit:
inches
Model
Nominal
Diagonal
View
Size
HxW
Screen
Size H x
W (A)
Top of
Screen at
Highest
Level (B1)
Top of
screen at
lowest
level (B2)
Screen
case at
highest
point (C1)
Screen
case at
lowest
point (C2)
End
cap
size (D)
Case
length
closed
(D2)
Case
width
closed
(D3)
T71NWS1
71"(1:1)
50"x50"
53"x53"
111.8
71.5
35.6
16.9
2.7
58.0
5.9
T71UWS1
71"(1:1)
50"x50"
53"x53"
111.8
71.5
35.6
16.9
2.7
58.0
5.9
T85NWS1
85"(1:1)
60"x60"
63"x63"
128.7
87.8
37.5
16.9
2.7
68.0
5.9
T85UWS1
85"(1:1)
60"x60"
63"x63"
128.7
87.8
37.5
16.9
2.7
68.0
5.9
T99NWS1
99"(1:1)
70"x70"
73"x73"
147.2
97.6
35.5
16.9
2.7
78.0
5.9
T99UWS1
99"(1:1)
70"x70"
73"x73"
147.2
97.6
35.5
16.9
2.7
78.0
5.9
T113NWS1
113"(1:1)
80"x80"
83"x83"
148.4
107.5
33.4
16.9
2.7
88.0
5.9
T113UWS1
113"(1:1)
80"x80"
83"x83"
148.4
107.5
33.4
16.9
2.7
88.0
5.9
T119NWS1
119"(1:1)
84"x84"
87"x 87"
148.4
111.8
37.1
16.9
2.7
91.9
5.9
T119UWS1
119"(1:1)
84"x84"
87"x 87"
148.4
111.8
37.1
16.9
2.7
91.9
5.9
T136NWS1
136"(1:1)
96"x96"
99"x99"
148.4
123.6
40.8
16.9
2.7
104.0
5.9
T136UWS1
136"(1:1)
96"x96"
99"x99"
148.4
123.6
40.8
16.9
2.7
104.0
5.9
T84UWV1
84"(4:3)
50"x67"
55"x70"
118.1
79.9
35.4
16.9
2.7
75.0
5.9
T100UWV1
100"(4:3)
60"x80"
65"x83"
139.4
89.8
53.4
16.9
2.7
88.0
5.9
T120NWV
120"(4:3)
72"x96"
77"x99"
148.4
102.0
65.0
16.9
2.7
104.0
5.9
T120UWV1
120"(4:3)
72"x96"
77"x99"
148.4
102.0
65.0
16.9
2.7
104.0
5.9
T92UWH
92"(16:9)
45"x80"
50"x83"
124.4
74.8
68.3
16.9
2.7
88.0
5.9
T100UWH
100"(16:9)
49"x87"
54"x90"
128.3
78.7
68.3
16.9
2.7
95.2
5.9
T120UWH
120"(16:9) 59”x105”
64"x108"
138.2
89.0
62.4
*Measurement dimensions are intended as a reference only and subject to change without
notice
16.9
2.7
112.6
5.9
Note:Data Error may be ±1"
4
6. Warranty Information
•
•
•
•
•
•
•
•
Two (2) year parts and labor warranty from defects in workmanship from purchase date as follows (except for
refurbished units as specified below):
Refurbished units carry a 90-day parts and labor warranty.
Demo units or open box items are AS IS items and do not carry a warranty.
Each party will be responsible for one way shipping during the warranty period.
DOA (Defective On Arrival): Must be reported within 7 business days of receipt. A RMA (Return
Merchandise Authorization) number must be issued in order to process a replacement. Elite Screens will
replace the DOA (Defective On Arrival) unit with a brand new replacement *(see exceptions below) after the
DOA unit is received and/or confirmed defective. Once the product is received, Elite Screens will send out a
new *unit to the customer by ground service (subject to inventory availability). Should a problem be reported
after the 7-day grace period, the item must be shipped to us for warranty repair.
Missing Parts must be reported within the 7-day (DOA) grace period. If reported after 7 days, customer will
be only be responsible for shipping and handling fees. If reported after 30 days of receipt, customer is
responsible for cost of the parts and shipping & handling fees. *A new or refurbished replacement will be sent
out to the customer depending on the type of purchase (new or refurbished) or based on stock availability.
Please do not return any unauthorized items to Elite Screens, as they will be refused at shipper’s expense.
The RMA number must be included on the outside label of your shipping box and shipping documents. Our
warehouse is not authorized to accept returns without an RMA number on the shipping label. RMA numbers
are valid for 45 days from the date of issue.
*A new or refurbished replacement will be sent out to the customer depending on the type of purchase
(new or refurbished) or based on stock availability.
All shipping damages must be reported within 7 business days upon receipt of the Product. After 7
days customer is responsible for all incurred costs
Inspect all shipments upon arrival. If damage or loss is apparent upon delivery do not accept the
shipment until you make a notation of the damage on all copies of the carrier's delivery receipt and
have the driver sign all copies to acknowledge the damage. Do not sign a clear receipt for damaged
or missing items or there will be no basis for a claim. Ask the carrier to make a detailed inspection
of the damage. File a claim with the carrier. Cooperate and follow up as necessary to secure final
settlement
Immediately advise Elite Screens of all damages or problems. Do not return merchandise to Elite
Screens. File your claim with the carrier enclosing copies of the bill of lading (signed by the driver)
and inspection report as support. Keep all packing materials and boxes with the damaged product.
DO NOT throw anything away. Although Elite Screens will provide any assistance possible we
can not be responsible for the actual filing of claims on the carrier or accept liability for noncollectable freight claims
For Warranty and Service requests please fill out a RMA /Service Form at:
http://www.elitescreens.com/service_form.htm.
Please Visit this link for full Warranty information:
http://www.elitescreens.com/service.htm
5
7. REMEMBER TO REGISTER YOUR WARRANTY AT
WWW.ELITESCREENS.COM/REGISTER.HTM
US & Canada Tech Support & Warranty Claim
Please contact us at service@elitescreens.com or call +1 877-511-1211 #3 Service
Europe Tech Support & Warranty Claim
Please contact us at service@elitescreens.eu or call +49-(0) 40-30392958
Asia Tech Support & Warranty Claim
Please contact us at service@elitescreens.com.cn or call +86-(0) 755-8461-7989
Taiwan Tech Support & Warranty Claim
Please contact us at service@elitescreens.com.tw or call +886-(02) 2747-8979
America:
Europe:
Elite Screens Inc
Elite Screens Europe GmbH
16410 Manning Way
Cerritos, CA 90703 USA
Tel: +1-562-483-8198 (877-511-1211)
Fax: +1-562-483-8498
info@elitescreens.com
www.elitescreens.com
Elite Screens Europe GmbH
Lübecker Straße 1
22087 Hamburg, Germany
Tel: +49-40-30392494
Fax: +49-40-49219200
info@elitescreens.eu
www.elitescreens.eu
Asia:
Elite Screens China Corp.
Longxi Duimianling Industry Zone
Longcheng Longgang District,
ShenZhen GuangDong, China
Tel: +86-(0)755-8461-7989
Fax: +86-(0)755-8461-7669
info@elitescreens.com.cn
www.elitescreens.com.cn
Latin America Contact:
erik.garcia@elitescreens.com
East Asia Contact:
info.ea@elitescreens.com
India Contact:
info.india@elitescreens.com
Japan Contact:
info.japan@elitescreens.com
Taiwan:
Elite Screens Taiwan Co. Ltd.
No.38, Alley 22, Lane 66, Sec. 5, Nanjing E.
Rd., Songshan District, Taipei City 105,
Taiwan
Tel: +886-(02)2747-8979
Fax: +886-(02)2747-8978
info@elitescreens.com.tw
www.elitscreens.com.tw
6