How Low-Code Development Has Entered a Maturity Spurt Thanks to New Process-O...Dana Gardner
Low-Code development has increased in maturity and is poised to revolutionize digital business applications. Low-Code allows processes and software to be developed much faster by drawing flowcharts instead of writing code. This addresses the growing need for more applications and the inability to find enough developers through traditional means. As digital transformation has become essential, Low-Code development helps organizations keep up with necessary changes. The current maturity of Low-Code provides improved capabilities for designing, deploying, and changing applications to meet business needs.
DevOps by Design -- Practical Guide to Effectively Ushering DevOps into Any O...Dana Gardner
Transcript of a Briefings Direct discussion on some powerful best practices on making DevOps an accelerant to broader business goals, but at the level of a multigenerational IT activity.
Internet of Things Brings On Development Demands That DevOps Manages, Say Exp...Dana Gardner
Transcript of a BriefingsDirect discussion on how continuous processes around development and deployment of applications impact and benefit the Internet of Things trend.
How INOVVO Delivers Analysis that Leads to Greater User Retention and Loyalty...Dana Gardner
Transcript of a sponsored discussion on how advanced analytics drawing on multiple data sources provides wireless operators improved interactions with their subscribers and enhances customer experience through personalized insights.
How Low-Code Development Has Entered a Maturity Spurt Thanks to New Process-O...Dana Gardner
Low-Code development has increased in maturity and is poised to revolutionize digital business applications. Low-Code allows processes and software to be developed much faster by drawing flowcharts instead of writing code. This addresses the growing need for more applications and the inability to find enough developers through traditional means. As digital transformation has become essential, Low-Code development helps organizations keep up with necessary changes. The current maturity of Low-Code provides improved capabilities for designing, deploying, and changing applications to meet business needs.
DevOps by Design -- Practical Guide to Effectively Ushering DevOps into Any O...Dana Gardner
Transcript of a Briefings Direct discussion on some powerful best practices on making DevOps an accelerant to broader business goals, but at the level of a multigenerational IT activity.
Internet of Things Brings On Development Demands That DevOps Manages, Say Exp...Dana Gardner
Transcript of a BriefingsDirect discussion on how continuous processes around development and deployment of applications impact and benefit the Internet of Things trend.
How INOVVO Delivers Analysis that Leads to Greater User Retention and Loyalty...Dana Gardner
Transcript of a sponsored discussion on how advanced analytics drawing on multiple data sources provides wireless operators improved interactions with their subscribers and enhances customer experience through personalized insights.
Mood Board Creator for Wedding Planning InstitutionsSampleBoard
The document describes SampleBoard, cloud-based concept creation software that allows professionals to create digital mood boards and visual concepts online. Some key points:
- It provides an alternative to PowerPoint or Photoshop for visual concept creation that does not require downloads or expensive software.
- Users can access SampleBoard from anywhere via the cloud to collaborate remotely.
- Features include drag and drop tools, color palettes, importing/uploading images, and exporting/sharing boards.
- It offers cost and time savings compared to traditional desktop software through a subscription model without upgrades, reduced IT overhead, and cloud-based storage and backups.
Sage Research & Design Introduction 2 17 11shalgren
This document describes the services of Sage Research & Design, a user experience consulting firm. They provide services such as user research, design, training, and workshops to help companies improve their products. They have experience working with various types of software, hardware, medical devices, and websites. The document shares two examples of clients they have worked with and provides testimonials praising their work. It also lists the consultants at the firm and their qualifications. In the end, it provides contact information for the company.
A Tale of Two IT Departments, or How Governance is Essential in the Hybrid Cl...Dana Gardner
Transcript of a Briefings Direct discussion on how two organizations have been improving their application’s performance via total performance monitoring and metrics.
Bootstrapping the Information Architecture (Italian IA Summit)Peter Boersma
When I design, it is in the early stages of an interactive system’s life. There are no widgets to place on screens, or menus to collapse or expand. No wireframes, no screen flows, no accessibility or SEO issues. No search, no controlled vocabulary, no settings screens or personalisation options to design. In short: the project needs to be bootstrapped.
I am involved when a lot of things need to be explored and modelled; the scope and environment of the system, the core concepts that make up its parts, their relationships and their names. So what do we produce in that stage? Mostly so-called concept diagrams.
In this talk, I explain what concept diagrams are, referencing other people’s experiences as well as my own, and how they are useful when a design needs to be bootstrapped. I show how I have used variations of them in recent assignments for KLM and the City of Amsterdam, among others. I will try to convince you that you should create one for each and every situation that needs bootstrapping.
How New Technology Trends Will Disrupt the Very Nature of Business Dana Gardner
Transcript of a sponsored discussion on how major new trends and technology are translating into disruption, and for the innovative business -- opportunity.
Building a Modern Marketing Organization in a Multi-Channel WorldDana Gardner
Transcript of a sponsored discussion on how social medical and business networks have taken the lead in shaping perceptions about brands, products, and companies.
Loyalty Management Innovator AIMIA's Transformation Journey to Modernized and...Dana Gardner
Loyalty management company Aimia is modernizing and consolidating its global IT infrastructure through a three-year project with HPE. This includes consolidating dozens of data centers into four standardized locations, modernizing applications, and adopting a virtual private cloud model. The goals are to improve security, simplify operations, lower costs over time, and enable a focus on analytics and new applications rather than infrastructure maintenance. Aimia sees this transformation enabling greater agility, innovation, and growth through leveraging cloud technologies and data in the future.
How Tunisian IT Service Provider Tunisie Builds Improved IT Service Managemen...Dana Gardner
Tunisie Electronique is a Tunisian IT services provider that faced challenges supporting a growing number of customer requests on various devices. To improve efficiency, it implemented the HP Service Anywhere ITSM solution in the cloud. This reduced costs while improving incident tracking and customer satisfaction through automated notifications and reporting. Tunisie Electronique plans to enhance the multi-tenant capabilities and add more customer content to the platform.
Meet George Jetson – Your New Chief Procurement OfficerDana Gardner
George Jetson is being introduced as the new Chief Procurement Officer. Rapid advances in AI and machine learning are poised to reshape procurement by enabling predictive and proactive processes. Procurement is well-suited to benefit from these technologies due to its transaction-intensive nature and need for real-time insights. AI can help with tasks like invoice matching and exception management, while bots can assist with decisions around supply continuity issues. Suppliers will need to provide more detailed data to buyers to remain competitive in this intelligent procurement environment.
Putting Buyers and Sellers in the Best Light, How Etsy Leverages Big Data for...Dana Gardner
Transcript of a sponsored discussion on how Etsy uses data science to improve their buyers and sellers’ experience as well as theiown corporate destiny.
Using Testing as a Service, Globe Testing Helping Startups Make Leap to Cloud...Dana Gardner
Transcript of a Briefings Direct podcast on how Globe Testing is pushing the envelope on Agile development and applications development management using HP tools and platforms.
HP's ALM11 Guides Companies Through Shifting Landscape of Application Develop...Dana Gardner
Transcript of a sponsored BriefingsDirect podcast on application lifecycle management and HP ALM 11 from the HP Software Universe 2010 conference in Barcelona, Spain.
Mood Board Creator for Wedding Planning InstitutionsSampleBoard
The document describes SampleBoard, cloud-based concept creation software that allows professionals to create digital mood boards and visual concepts online. Some key points:
- It provides an alternative to PowerPoint or Photoshop for visual concept creation that does not require downloads or expensive software.
- Users can access SampleBoard from anywhere via the cloud to collaborate remotely.
- Features include drag and drop tools, color palettes, importing/uploading images, and exporting/sharing boards.
- It offers cost and time savings compared to traditional desktop software through a subscription model without upgrades, reduced IT overhead, and cloud-based storage and backups.
Sage Research & Design Introduction 2 17 11shalgren
This document describes the services of Sage Research & Design, a user experience consulting firm. They provide services such as user research, design, training, and workshops to help companies improve their products. They have experience working with various types of software, hardware, medical devices, and websites. The document shares two examples of clients they have worked with and provides testimonials praising their work. It also lists the consultants at the firm and their qualifications. In the end, it provides contact information for the company.
A Tale of Two IT Departments, or How Governance is Essential in the Hybrid Cl...Dana Gardner
Transcript of a Briefings Direct discussion on how two organizations have been improving their application’s performance via total performance monitoring and metrics.
Bootstrapping the Information Architecture (Italian IA Summit)Peter Boersma
When I design, it is in the early stages of an interactive system’s life. There are no widgets to place on screens, or menus to collapse or expand. No wireframes, no screen flows, no accessibility or SEO issues. No search, no controlled vocabulary, no settings screens or personalisation options to design. In short: the project needs to be bootstrapped.
I am involved when a lot of things need to be explored and modelled; the scope and environment of the system, the core concepts that make up its parts, their relationships and their names. So what do we produce in that stage? Mostly so-called concept diagrams.
In this talk, I explain what concept diagrams are, referencing other people’s experiences as well as my own, and how they are useful when a design needs to be bootstrapped. I show how I have used variations of them in recent assignments for KLM and the City of Amsterdam, among others. I will try to convince you that you should create one for each and every situation that needs bootstrapping.
How New Technology Trends Will Disrupt the Very Nature of Business Dana Gardner
Transcript of a sponsored discussion on how major new trends and technology are translating into disruption, and for the innovative business -- opportunity.
Building a Modern Marketing Organization in a Multi-Channel WorldDana Gardner
Transcript of a sponsored discussion on how social medical and business networks have taken the lead in shaping perceptions about brands, products, and companies.
Loyalty Management Innovator AIMIA's Transformation Journey to Modernized and...Dana Gardner
Loyalty management company Aimia is modernizing and consolidating its global IT infrastructure through a three-year project with HPE. This includes consolidating dozens of data centers into four standardized locations, modernizing applications, and adopting a virtual private cloud model. The goals are to improve security, simplify operations, lower costs over time, and enable a focus on analytics and new applications rather than infrastructure maintenance. Aimia sees this transformation enabling greater agility, innovation, and growth through leveraging cloud technologies and data in the future.
How Tunisian IT Service Provider Tunisie Builds Improved IT Service Managemen...Dana Gardner
Tunisie Electronique is a Tunisian IT services provider that faced challenges supporting a growing number of customer requests on various devices. To improve efficiency, it implemented the HP Service Anywhere ITSM solution in the cloud. This reduced costs while improving incident tracking and customer satisfaction through automated notifications and reporting. Tunisie Electronique plans to enhance the multi-tenant capabilities and add more customer content to the platform.
Meet George Jetson – Your New Chief Procurement OfficerDana Gardner
George Jetson is being introduced as the new Chief Procurement Officer. Rapid advances in AI and machine learning are poised to reshape procurement by enabling predictive and proactive processes. Procurement is well-suited to benefit from these technologies due to its transaction-intensive nature and need for real-time insights. AI can help with tasks like invoice matching and exception management, while bots can assist with decisions around supply continuity issues. Suppliers will need to provide more detailed data to buyers to remain competitive in this intelligent procurement environment.
Putting Buyers and Sellers in the Best Light, How Etsy Leverages Big Data for...Dana Gardner
Transcript of a sponsored discussion on how Etsy uses data science to improve their buyers and sellers’ experience as well as theiown corporate destiny.
Using Testing as a Service, Globe Testing Helping Startups Make Leap to Cloud...Dana Gardner
Transcript of a Briefings Direct podcast on how Globe Testing is pushing the envelope on Agile development and applications development management using HP tools and platforms.
HP's ALM11 Guides Companies Through Shifting Landscape of Application Develop...Dana Gardner
Transcript of a sponsored BriefingsDirect podcast on application lifecycle management and HP ALM 11 from the HP Software Universe 2010 conference in Barcelona, Spain.
How Enterprise App Stores Help Drive ProductivityDana Gardner
Transcript of a sponsored podcast discussion on the growing importance of enterprise app stores in moving organizations to a self service model that reduces complexity and delays in getting applications to end users.
Software Development Life CyclesPresented byBrenda Reynold.docxrosemariebrayshaw
The document is a presentation on software development life cycles (SDLC) given to employees of We Love Video, Inc. regarding the implementation of a new Customer Relationship Management (CRM) system. The presenter discusses the Waterfall and Agile SDLC methodologies, ultimately recommending the Agile approach for the CRM project due to its iterative nature which allows for flexibility and feedback from stakeholders. Key benefits of the Agile methodology highlighted include the ability to adapt to changing requirements and receive feedback to guide further development.
Essential singapore mobile app buyers’ guideJoey Tan
This document provides a buyers' guide for developing a mobile app in Singapore, covering key considerations such as whether to build a native app or mobile site, which platforms to support, and whether to develop in-house or outsource. It recommends native apps over hybrid apps, supporting both Android and iOS, and outsourcing development for most cases. The guide outlines important steps and factors for the development process, including wireframing, design, specifications, risks, choosing a Singapore-based partner, and contract terms.
A Practical Guide to Rapid ITSM as a Foundation for Overall Business AgilityDana Gardner
This document summarizes a podcast discussion on how rapidly advancing IT service management (ITSM) capabilities can improve IT performance and enable business agility.
The panelists discuss how traditional long IT project timelines no longer meet business needs, and how new ITSM technologies and methods allow for more rapid ITSM adoption. Rapid ITSM implementation using out-of-the-box configurations from SaaS solutions can establish best practices faster than custom approaches. However, data quality issues and unclear requirements can hinder speed. Adopting true agile principles and focusing on business needs rather than desired features helps overcome barriers to rapid ITSM.
Navigate the complexities of SaaS with confidence. Learn how to streamline your SaaS Application development with a step-by-step guide. Build successful applications faster!
The document shares the success story of Miral Rana, a SAP ABAP Certified Consultant from Atos India, who made a smart career move by choosing Atos India as his SAP Education partner. The story has been published on SAP Education India's website.
New Managed Paths to Private Cloud Deployments Allow for Swifter Adoption at ...Dana Gardner
The document discusses new approaches to private cloud deployments that allow for faster adoption at lower risk. It highlights that effective management is essential for productive cloud computing adoption. Business service automation (BSA) capabilities must bring together previously separate forms of management to mutually support public, private, and hybrid cloud approaches. The podcast guests from HP Software & Solutions discuss how increased automation and proven reference models for cloud management can help enterprises progress toward cloud benefits more quickly and at lower cost. They emphasize the importance of standardized platforms, automation, and preconfigured applications and templates provided by recent acquisitions like Stratavia.
This document summarizes a podcast discussion about the rise of business networks and how it requires new models of doing business. Some key points:
- Business networks enabled by cloud, mobile, big data are disrupting industries by allowing unprecedented connectivity and data sharing across supply chains and customers.
- This connectivity provides opportunities for data-driven innovation but also requires balancing consumer simplicity with enterprise needs for security, controls and compliance.
- Viewing the supplier as a customer too and building networks that connect buyers and suppliers can create network effects that make the platform more valuable for all participants.
- Leveraging combined data insights across an entire business network, rather than isolated systems, allows for more context and advantages in analysis
Rapidly Evolving IT Trends Make Open, Agile Integration More Important than EverDana Gardner
Transcript of a sponsored BriefingsDirect podcast on the maturing of open source software and its role in making enterprises responsive to a changing landscape.
HP's ALM11 Brings Together Larger Initiatives That Are Transforming the IndustryDana Gardner
Transcript of a sponsored BriefingsDirect podcast, part of a series on application lifecycle management and HP ALM 11 from the HP Software Universe 2010 conference in Barcelona, Spain.
Strange but True: Counterintiutive Paths to Building a Business on APIsThomas Bouldin
After 6 years working on developer experiences, these are my rules of thumb for building a business on APIs:
1. Don't build a business on APIs
2. Don't be Creative
3. Treat Customers like (Your) Children
4. Do Fewer Things
5. Focus on the Docs Nobody Reads
6. Sweat the Small Stuff
This presentation was provided by Johnny Boursiquot of Skilltype, during the NISO event "Transforming Search: What the Information Community Can and Should Build." The virtual conference was held on August 26, 2020.
App Stores -- They're Not Just for Consumers Any More, as More Enterprises Ad...Dana Gardner
This document summarizes a podcast discussion about how enterprise app stores are emerging as a way for businesses to manage mobile applications and devices. Some key points:
- Enterprise app stores can help businesses deal with the influx of mobile devices and applications by providing a self-service model for application delivery and management.
- They allow for centralized control over application access, updates, security and policy enforcement.
- Successful enterprise app stores will go beyond just distribution to also handle license management, automatic updates, and potentially economic metrics like cost tracking and chargebacks.
Proven Ways Low-Code/No-Code Tools Are Strengthening SAP Application Developm...Flexsin
Here’s an explainer that will help you understand how low-code/no-code tools—such as SAP Build—can make SAP application development faster, more economical, and better.
https://www.flexsin.com/sap-development.php
"Once you have a good reputation the projects will find you!" With more than 6 years experience as an ABAP Software Engineer this freelancer surely knows what he is talking about. An interview with Gabor Viragh...
Similar to User Experience Demands for Business Applications Prompts Design to Veer Toward Adoption of Consumer Habits and Expectations (20)
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Speck&Tech
ABSTRACT: A prima vista, un mattoncino Lego e la backdoor XZ potrebbero avere in comune il fatto di essere entrambi blocchi di costruzione, o dipendenze di progetti creativi e software. La realtà è che un mattoncino Lego e il caso della backdoor XZ hanno molto di più di tutto ciò in comune.
Partecipate alla presentazione per immergervi in una storia di interoperabilità, standard e formati aperti, per poi discutere del ruolo importante che i contributori hanno in una comunità open source sostenibile.
BIO: Sostenitrice del software libero e dei formati standard e aperti. È stata un membro attivo dei progetti Fedora e openSUSE e ha co-fondato l'Associazione LibreItalia dove è stata coinvolta in diversi eventi, migrazioni e formazione relativi a LibreOffice. In precedenza ha lavorato a migrazioni e corsi di formazione su LibreOffice per diverse amministrazioni pubbliche e privati. Da gennaio 2020 lavora in SUSE come Software Release Engineer per Uyuni e SUSE Manager e quando non segue la sua passione per i computer e per Geeko coltiva la sua curiosità per l'astronomia (da cui deriva il suo nickname deneb_alpha).
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceIndexBug
Imagine a world where machines not only perform tasks but also learn, adapt, and make decisions. This is the promise of Artificial Intelligence (AI), a technology that's not just enhancing our lives but revolutionizing entire industries.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
User Experience Demands for Business Applications Prompts Design to Veer Toward Adoption of Consumer Habits and Expectations
1. User Experience Demands for Business Applications
Prompts Design to Veer Toward Adoption of Consumer
Habits and Expectations
Transcript of a sponsored discussion on how self-service and consumer habits are having an
impact on user experience design.
Listen to the podcast. Find it on iTunes. Get the mobile app. Sponsor: SAP Ariba
Dana Gardner: Hi, this is Dana Gardner, Principal Analyst at Interarbor Solutions, and you’re
listening to BriefingsDirect.
Our next technology innovation thought leadership discussion focuses on the
new user experience demands for applications, and the impact that self-service
and consumer habits are having on the new user experience design.
As more emphasis is placed on user experiences and the application of
consumer-like processes in business-to-business (B2B) commerce, a softer side
of software seems to be emerging. We'll now explore a new approach to design
that emphasizes simple and intuitive process flows.
With that, please join me in welcoming our guest, Michele Sarko, Chief Design Officer at SAP
Ariba. Welcome, Michele.
Michele Sarko: Thank you, Dana. Thank you for having me.
Gardner: We're glad you’re here. There seems to be a hand-off between the skills that are new
to apps' user interface design versus older skills that had a harder edge to technology. How are
we seeing a shift in the way that software is designed from that user-experience perspective, and
how different is it from the past?
Sarko: It’s more about understanding the end users first. It’s more about empathy and universal
design. What used to happen was that technology was so new that we as designers were
challenging it do things it didn’t do before. Now, technology is the table stakes
from which everything is measured, and designers, and our users for that
matter, expect it to just work.
The differentiator now is to bring the human element into enterprise products,
and that’s why there's a shift happening in software. The softer side of this is
happening because we're building these products more for the people who
actually use them, and not just for the people who buy them.
Gardner: We've heard from some discussions at the SAP Ariba LIVE Conference recently about
Gardner
Sarko
2. the need for greater and more rapid adoption and getting people more deeply into business
networks and applications. It seems to me that this user experience and that adoption relationship
are quite closely aligned.
Sarko: Yes, they absolutely are, because at the end of the day, it’s about people. When we're
selling consumer software or enterprise software or any types of
business software, if people don't use it or don’t want to use it,
you're not going to have adoption. You don’t want it to become
“shelfware,” so to speak. You want to make a good business
investment, but you also want your end users to be able to do it
effectively. That’s where adoption comes into play and why its key to our customers as well as
our own business.
Intuitive approach
Gardner: Another thing we heard was that people don't read the how-to manuals and they
don't watch the videos. They simply want to dive in and be able to work and proceed with apps.
There needs to be an intuitive approach to it.
I'm old enough to remember that when new software arrived in the office, we would all get a
week of training and we'd sit there for hours of training. But no more training these days. So how
do people learn to use new software?
Sarko: First and foremost, we need to build it intuitively, so that you naturally apply the patterns
that you have to that software, but we should come about it in a different way, where training is
in context, in product.
We're doing new things with overlays. and to take users through a tour, or step them through a
new feature, to give them just the quick highlights of where things are. You see this sort of thing
in mobile apps all the time after you install an update. In addition to that, we build in-context
questions or answers right there at the point of need, where the user is likely to encounter
something new or initially unknown in the the product.
So it’s just-in-time and in little snippets. But underpinning all of it, the experience has to be very,
very simple, so that you don't have to go through this overarching hurdle to understand it.
Gardner: I suppose too that there's an architectural change afoot. Before, when we had
packaged software, the cycles for changing that would be sometimes years, if not more.
Nowadays, when we go to cloud and software-as-a-service (SaaS) applications, where there’s
multitenancy, and where the developer, the supplier of the software, can change things very
rapidly, a whole new opportunity opens up. How does this new cloud architecture model benefit
the user experience, as compared to the architecture of packaged software?
Sarko: The software and the capabilities that we're using now are definitely a step forward. With
3. SAP Ariba, we’ve been able to decouple the application in the presentation layer in such a way
that we can change the user experience more rapidly, do A/B testing, do a lot of in-product
metrics and tracking, and still keep all of the deep underpinnings and the safety and security right
there.
So, we don't have to spend all of our time building it deep into the underpinnings. We can keep
those two things separate, making us able to iterate a lot faster. That's enabling us to go quicker
and to understand users’ needs.
Gardner: I suppose the drive to include mobile devices with any software and services now
plays a role. We saw some really interesting demos at the SAP Ariba LIVE conference around
the ability to discover and onboard a vendor using a mobile device, in this case a smartphone.
How is the drive for mobile-first impacting this?
Sarko: Well, the mobile-first mindset is something that we always employ now. This is the way
that we should, and do, design a lot of things, because it puts on a different set of restraints, form
factors, and simplicity. On mobile, you only have so much real estate with which to work.
Approaching it from that mindset allows us to take the learnings that we do on mobile and bring
them back to all the other device options that we have.
Design philosophy
Gardner: Tell me a little bit about your philosophy about design. When you look at software
that maybe has years of a legacy, the logic has been there for quite some time, but you want to
get this early adoption, rapid adoption. You want a mobile-first mentality. How do you approach
this from a design philosophy point of view?
Sarko: It has to be somewhat pragmatic, because you can't move the behemoth of the company
that you are to something different. The way that I approach it, and that we’re looking at within
SAP Ariba, is to consider new ways to improve and new innovations and start there, with the
mobile-first mindset, or really by just redesigning aspects of the product.
At the same time, pick the most important aspects or areas of your current product suite and
reinvent those. It may take a little more time or it may be on a different technology stack. It may
be inconsistent for a while, but the improvements are going to be there and are will outweigh that
inconsistency. And then as we go, over time, we'll make that process change overall. But you
can’t do it all at once. You have to be very pragmatic and judicious about where you start.
Gardner: Of course, as we mentioned earlier, you can adjust as you go. You have more
opportunity to fix things or adjust the apps and design.
You also said something interesting at SAP Ariba LIVE, that you “Know your users better than
they know themselves.” First, what did you mean by that in more detail; and then secondly, who
4. are the users that are using SAP Ariba applications and services, and how are they different from
users of the past?
Sarko: What I meant by “know the users better than they know themselves” is that we're
observing them, we're listening to them, we're drawing patterns across them. The user may know
who they are, but they often feel like they may be alone. What we end up seeing is that as a user,
you’re never alone. We see countless other users facing the same challenges as you, with the
same needs and expectations.
You may just be processing invoices all day, or you may be the IT professional that now has to
order all of the equipment for your organization. We start to see you as a person and the issues
that you face, but then we start to figure out how we help not only you in your specific need, but
we learn from others about new features and requirements that you didn't even think you might
need.
So, we're looking in aggregate to find out solutions that would fit many and give it to all rather
than just solve it one by one. That's what I mean by "know your users better than they know
themselves."
And then who are the users? There are different personas. Historically, SAP Ariba focused
mostly only on the customer, the folks who made the purchasing decisions, who owned the
business decisions. I'm trying to help the company understand that there is a shift, that we also
have to pay equal attention to the end users, the people who are in the product using it everyday.
As a company, SAP Ariba has to focus on the various roles and satisfy both needs in order for it
to be successful.
Gardner: It must be difficult to create software for multiple roles. You mentioned the
importance of being role-based in this design process. Is it that difficult to create software that
has a common underpinning in terms of logic, but then has these different roles?
Design patterns
Sarko: The way that we approach it is through building blocks and systems. We have design
patterns, which are building blocks, and these little elements then get manifested together to
build the experience.
Where the roles come in is what gets shown or not. Different modules may be exposed with
those building blocks to one group of people, but not to the other. Based on roles and
permissions, we can hide and show what’s needed. That’s how we approach the role-based
design and make it right for you.
Gardner: And I suppose too one of the goals for Ariba is to not just have the purchasing people
do the purchasing, but have more people, more self-service. Tell me a bit more about self-service
and this idea that people are shopping and not necessarily procuring.
5. Sarko: Yes, because this is really the shift that we're trying to communicate design for. We come
to work every day with our biases from our personal lives, and it really shouldn't be all that
different when talking about procurement. I mentioned earlier that this is not really about
procurement for end users; it’s about shopping, because that's what you're doing when you buy
things, whether you’re buying them for work or for your personal life.
The terminology has to be consistent with what we know from our daily lives and not technical
jargon. Bringing those things to bear and making that experience much more consumer-like will
enable our customers to be more successful.
Gardner: We've already seen some fruits of these labors and ideas. We saw an example of
Guided Buying, a really fresh, clean interface, very similar to a business-to-consumer (B2C)
shopping experience. Tell me a little bit about some of the examples we have seen and how far
we are along the spectrum to getting to where you want to go.
Sarko: We're very far down the path of building this out. We've been spending the past six
months developing and iterating on ideas, and we'll be able to market the first release relatively
soon.
And through the process of exploration and working with customers, there have been all of kinds
of nuances about policy compliance and understanding what’s allowed and what’s not allowed.
And not just for the end user, but for the procurement professional, for the buyer in their specific
areas, in addition to for the procurement folks behind the scenes. All of these roles now are
thought of as individual players in an orchestra, because they all have to work together. We're
actually quite far along, and I'm really excited to see the product come to market pretty soon.
Gardner: Any other ideas about where we go when we start bringing more reactions to what
users are doing in the software? We saw instances where people were procuring things, but then
the policy issue would pop-up, the declaration of, "That's not within our rules; you can’t do that."
It seems to me that if we take that a step further, we're going to start bringing in more analysis
and say, "Well, you're going down this path, but we have information that could help you analyze
and better make a decision." Is that something we should expect soon as well?
Better recommendations
Sarko: Yes, absolutely. We're trying to use the intelligence that we have to make better
recommendations for the end users. Then, when the policy compliance comes in, we're not
preventing the end user from completing their task. We're just bringing in the policy person at the
other end to help alleviate that other approval, so that the users still accomplish what they started
to do.
Gardner: We really are on the cusp of an interesting age, where analysis from deep-data access
6. and deep-penetrating business intelligence types of inserts can be made into process. We're at the
crossroads of process and intelligence coming together.
Before we sign off, is there anything else we should expect in terms of user experience,
enhancements in business applications, particularly in the procure-to-pay process?
Sarko: This is an ongoing evolutionary process. We learn from the users each day with multiple
inputs: talking to them, watching analytics, listening to customer support. The product is only
going to get better with the feedback that they give us.
Also, our release cycles now have gone from 12 to 18 months down to three months, or even
shorter. We're listening, learning, reacting, much more quickly than we have before. I expect that
you'll see many more product changes and from all of the feedback, we’ll make it better for
everyone.
Gardner: Speaking of feedback, I was very impressed with the Feature Voting that you've
instituted, allowing people to look at different requirements for the next iteration of the software
and letting them vote for their favorites. Maybe you could just add a bit more about how that
might impact user experience as well?
Sarko: By looking holistically at all the feedback we get, we start to see trends and patterns of
the things we're getting a lot of traction on or a lot of interest in. That helps us prioritize what we
call a backlog -- the feature list -- so that based on user input, we attack the areas that are most
important to users and work that way.
We listen to the input, every single piece of it. Also, as you heard from last year, we launched
Visual Renewal. In the product when you switch versions of the interface, you see a feedback
form that you can fill out. We read every piece of that feedback. We're looking for trends about
how to fix the product and make enhancements based on users. This is an ongoing process that
we'll continue to do: listen, learn, and react.
Gardner: All of which would of course enhance adoption and the speed of adoption, so that’s
great.
I'm afraid we'll have to leave it there. We've been discussing how self-service and consumer
habits are having an impact on user experience design. I'd like to thank our guest, Michele Sarko,
the Chief Design Officer at SAP Ariba. Thanks so much, Michele.
Sarko: Thank you. Have a nice day.
Gardner: And a big thank you as well to our audience for joining this SAP Ariba-sponsored
business innovation through leadership discussion. I'm Dana Gardner, Principal Analyst at
Interarbor Solutions, your host and moderator. Thanks again for listening, and do come back next
time.
Listen to the podcast. Find it on iTunes. Get the mobile app. Sponsor: SAP Ariba.
7. Transcript of a sponsored discussion on how self-service and consumer habits are having an
impact on user experience design. Copyright Interarbor Solutions, LLC, 2005-2016. All rights
reserved.
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