1. SUMIT PRAJAPATI

2. Recruitment
Payrolls and
Benefits
Employee
Relations
Training and
Development
Induction and
Orientation

3.  Recruitment is the process of finding and attracting
capable applicants for employment.
 In other words recruitment is about finding the right
talent, for the right job at the right time.

4.  US Staffing is a Talent Acquisition Industry which
brings together HR Departments of the Clients, the
VMS and the managers of staffing companies to hire
the best talent for the vacant jobs in shortest possible
time.

5.  Following are the people who play major role in US
Staffing industry.
 Client
 Account Manager or Delivery Manager (Onshore
Coordinators of Staffing Agency)
 Candidate
 VMS
 We, the Recruiters !!!

6.  After the great recession of 2009, US Staffing industry has created
more jobs than any other industry.
 This happened because staffing and recruiting industry is more
resilient to any other industry when it comes to economic
expansions and contractions.
 The other main reason why staffing business is ever so expanding
is because of exponential rise in demand of contractual workers.
 The average tenure of an employee within staffing and recruiting
industry is around about 24-36 months which is 35 to 40% higher
than the average tenure of an employee within any other sector.
 The above statistics are just few pointers which indicate what is in
store for people who are willing to make a career in this industry.

7.  Influencing and negotiating
 Persistence
 Willingness to Excel and Achieve
 Judgment and Decision Making
 Coachablity and Openness to Feedback

8.  Picking up the Job (Requirement)
 Identifying the Candidates through various job portals and job
engines.
 Calling Prospective Candidates
 Screening them as per the Requirement
 Reserving the best match candidates to the given job, and sending
them Right to Represent (RTR).
 Once RTR is received, preparing the submission of the resume
(formatting, preparing summaries).
 Submitting the resume to the a/c manager.

9.  In this section we will be introduced to following
aspects of United States of America
 Demographics
 Culture
 Geography
 Work Visa and Permits

11.  It is commonly known as US, United States, America or
States.
 It is the world’s economy with a GDP of $15.11 trillion with
per capita income being six highest.
 With a diverse population ethnicity, most of the residents
are Native American, Europeans, Asians and Caucasians.
 Some of the global industry giants have their headquarters
in this country like Apple, Microsoft, Johnson & Johnson,
UPS, Google, Facebook, Boeing, Colt etc to name a few.
 It is the home to several well known federal agencies in the
world like the FBI, NASA, White House, UN, World Bank
etc.

12.  New York City, NY
 Dallas, TX
 Los Angeles, CA
 Houston, TX
 Washington, D.C
 Princeton,NJ
 Boston, MA
 Chicago, IL
 Richmond, VA
 Las Vegas, NV

13.  US is divided politically into following zones – East,
West, North, South, Mid-East and Mid West.
 Due to its huge land area, US is divided into given time
zones – EST, CST, MST and PST.
 In terms of time difference, EST is 1 hour ahead of CST,
2 hours ahead of MST and 3 hours ahead of PST.
 For example Atlanta, GA (EST) will be 1 hour ahead of
Dallas, TX (CST), 2 hours ahead of Denver, CO (MST)
and 3 hours ahead of Los Angeles, CA (PST).

14.  The concept of Daylight Saving Time is the practice of
advancing of clocks so that evenings have more
daylight and mornings have less. In this, typically
clocks are adjusted one hour forward at the start of
spring and are adjusted one hour backwards near the
start of autumn.
 Normally in US, the daylight saving is applied or starts
at the last week of February and ends at the end of last
week of October following Halloween’s day.

15.  New Year’s Day
 President’s Day
 Memorial Day
 Independence Day
 Labor Day
 Veterans Day
 Thanksgiving Day
 Christmas

16.  Visa is an entry clearence certificate that is placed in a
travel or passport document, which gives us
permission to enter into an applied country.
 In US, there are two categories of Visa which exist.
 Immigrant Visa
 Non Immigrant Visa

17.  Immigrant Visa - It is for those people who intend to
live permanently in US
 Types of Immigrant Visa
 Green Card (GC) – An official document issued by
US Government to alliance allowing them to work
permanently in US.
 Permanent Resident – An allocation of residency to
the incoming immigrants done on the random basis
other than the Green Card allocation.

18.  Non Immigrant Visa – This Visa is given to those immigrants
whose permanent residence is outside US, however they wish to
stay in US on a temporary basis for a certain purpose – tourism,
medical treatment, business, temporary work or study.
 Types of Non Immigrant Visa
 H1B – It is a work permit under US immigration in which
people can enter in US for three years if they work in a
specialized field and their employers cannot fill the position
locally. It is initially granted for a period of three years and can
be extended up to a period of another years, hence the H1B visa
is valid up to a duration of six years.
The programmers and other technically skilled people
especially related to Computers is enter US under this Visa
Category.

19.  H4 – It is granted to the dependents of immigrants who
are on H1B work permit. People on this category are not
allowed to work in US.
 J1 – Basically provided for someone from home country
to US for training which should be useful for home
country.
 L1 / L2 – Intra Company Transfer / Dependent Visa – L1
is a Non Immigrant Visa which allows companies
operating both in US and abroad to transfer certain class
of employees from its foreign operations to US operations
for a period of maximum up to seven years.
The employee must have worked for a subsidiary or
parent company of our US company for at least a period
of one year out of last three years.
`

20.  EAD – Employment Authorization Document
 An Employment Authorization Document (EAD) is
work permit that authorizes an immigrant to work
in US for a period of time, usually one year.
 There are two categories of EAD available :
 I485 EAD (Green Card EAD)
 OPT EAD

21.  Border Visas – As US shares its borders with two
different countries, Canada and Mexico, there are two
work permits which allows people from these
countries to work within US.
 TN 1 Visa (Canada)
 TN 2 Visa (Mexico)

23.  In the following slides we will study
 What is the recruitment process in US Staffing
 How to understand the requirement
 How to make a search string and search for resume?
 Boolean Search Strings
 Tax Terms
 W2 Contract
 W2 Salaried
 1099
 C2C or Corp to Corp
 The Concept of Per Diem
 How to screen a candidate while speaking to him over the phone?
 Establishing Rapport and Negotiating with the Candidate.
 Closing the Candidate for a particular requirement
 Red Flags while screening the candidate.
 Job Boards and ATS (Applicant Tracking System)

24.  Client
 Account Manager
 Assignment of Requirement to recruiter
 Requirement Understanding
 Formulating Search String (Keywords, Boolean Search)
 Calling up candidates
 Getting updated resume
 Checking the Quality of Resume and Matching it to the Requirement
 Format the Resume and Submitting the resume to Account Manager
 Account Manager consults the candidate for further clarifications, if
required.
 Resume is submitted to the client.
 Client provides feedback / interview request.
 Recruiter arranges the interview and confirms it with the client.
 Closure.

25.  To understand the requirement is the key to find the right talent
for the right job at the right time.
 When looking at the requirement, the recruiter should look for
following skills and attributes.
 Location.
 Duration
 Rate
 Primary and Secondary Skills
 Start Date and End Date of Assignment
 Job Description
 Roles and Responsibilities
 Client

26.  When Searching for Resume, the recruiter must use
either of the following methods to locate a resume.
 Keyword Search – In this method, the recruiter
looks for a particular resume through Job Title,
Position Name or Specific Skill or Function in a Job
Board (Monster, Dice, Career Builder). This method
is useful particularly for any functional position and
low level jobs (Technician, Business Analyst and
Project Managers etc.)
 Boolean Search

27.  Boolean searches allow you to combine words and phrases using the
words AND, OR AND NOT (otherwise known as Boolean operators)
to limit, widen, or define your search. Most Internet search engines
and Web directories default to these Boolean search parameters
anyway, but a good Web searcher should know how to use basic
Boolean operators.
 Examples
 Using AND Operator, search results are narrowed, as explained
below
(Portland) AND (Oregon)
 Using OR Operator, search results are broadened, as explained
below
(Dog) OR (Wolf).
 Using NOT Operator, search results are narrowed, as explained
below
(Manager) NOT (Program)

28.  (TECHNICIAN ) AND (RF ) AND (TES OR TESTING
OR SCRIPTING) Within 75 miles of 92101.
 (MANAGER ) AND (ANALYSIS OR ANALYST OR
ANALYTICS ) AND(DATA ) Within 75 miles of 92101 ,
BUT NOT = (PROJECT OR PROGRAM ).
 (TECHNICIAN) AND ("TIER 1" OR "TIER I") AND
("MS OFFICE SUITE" OR MS-OUTLOOK) WITHIN 75
MILES OF 92101.
 (RF ) AND (DESIGN OR FABRICATE ) AND(MOBILE
OR WIRELESS ) Within 75 miles of 92101

29.  Boolean Search can be applied on Google to find the
resumes too. As we know that people make their personal
profiles and also post resumes on Internet in large numbers,
it is always a good idea to check Google for recruiting
purposes too.
 The Syntax for finding a resume on Google is
 (intitle: Resume OR inURL: Resume OR intitle: CV or inURL: CV)
AND (“ Manager” OR “Supervisor”) AND (Test OR Testing OR
Test Case OR Test Plans) –jobs –samples –”sample resume” –
”Resume writers” (CA OR California)
 (intitle: Resume OR inURL: Resume OR intitle: CV or inURL: CV)
AND (“ Mobile” OR “Wireless” AND Chips OR
“Semiconductors”) AND (Test OR Testing OR Test Case OR Test
Plans) –jobs –samples –”sample resume” –”Resume writers” (CA
OR California)

30.  There are three tax terms which are prescribed in US Recruitment.
 W2
 1099
 C2C (Corp to Corp).
 W2 – When a person is paid in form of W2, the employer
automatically withholds a part of his pay and pays all the
necessary taxes on his own as per the required norms of
Federal Government. These Taxes include Federal Income Tax,
State Income Tax, Social Security and Medicare Tax. It is further
classified in two parts
 W2 Salaried
 W2 Hourly

31.  W2 Salaried – In this the employer pays the candidate on a
daily rate basis. This means that the consultant will be billed on
800 hours instead of 880 hours on a monthly basis. The
candidate is normally paid benefits (Medical Insurance, Paid
Time Off, National Holidays and 401K Contribution). The
candidate is not qualified for overtime in this type of payroll.
 W2 Hourly – In this, the employer pays the on an hourly basis.
This means that the candidate will be billed for full 880 hours (8
hours a day * 5 days a week * 22 days a month). There are no
benefits or minimal benefits provided with this type of payroll.
The candidate is eligible for overtime.

32.  1099 – When a person is paid in 1099 payrolls, all money
earned by the candidate is paid on an untaxed basis. It is then
the responsibility of the candidate to file and pay the
appropriate taxes.
 C2C or Corp to Corp – In this a sub vendor to your staffing
company does a 1099 type of contract and then pays to his
consultant on W2 Payrolls.
 To do a 1099 or C2C contract, a subvendor or the self contractor
needs to have following insurances.
 General Liability – Amount of $1 million (Mandatory,
Always ask the candidate or vendor when dealing a 1099 or
C2C case).
 Errors and Omissions
 Workermen’s Compensation

33.  Per Diem is basically an allowance given to candidate in case the
candidate is relocating from his home location to the client site to
work for an assignment. For Per Diem to be applicable, following
conditions must be fulfilled.
 The candidate should own a house / should be renting a house
at his home location. (Proof of Ownership / Rent Agreement
will be asked at the time of paper work.)
 Distance between the location should be 50 miles or more.
 He should have enough expenses to maintain the two houses.
 Per Diem will be provided to the candidate for the first year of
the contract only. If the contract extends for more than 12
months, Per diem will be stopped after completion of 12th
month.

34.  Phone Screening the Candidate is the most critical step in identifying
and hiring the candidate for the a given requirement. While hiring the
candidate the recruiter generally follows following steps.
 Greets the Candidate on opening of the call.
 Introduces himself and his staffing company.
 Seeks the permission from candidate to speak about the position.
 Gives the Details about the position (Title, Location, Client,
Duration and nature of job ) and discusses the candidate’s
experience to qualify the resume for the assigned requirement.
 Negotiate for Pay Rate / Salary Range and Summarizes the details
for the call to confirm the candidate’s interest
 Closes the Call and Sends him a RTR (Right to Represent) mail to
reserve the candidate for the assigned position.

35.  After sourcing and screening the candidate, the
recruiter can go ahead and get the candidate’s resume
submitted to the client.
 If the resume is short-listed depending on the client’s
feedback, and client forwards an interview request, the
recruiter gets in touch with the candidate, discusses the
interview schedule with him.
 If the candidate is appointed by the client, it then adds
up to a closure (Purchase Order or PO) in the recruiter’s
name.
 Once the candidate officially starts his assignment, it is
regarded as a placement in recruiter’s name and the
recruiter is awarded incentive accordingly.

36.  While Screening the Candidate, it is mandatory that certain check
points are ruled out in order to confirm that candidate in all
probability is a willing candidate and will join the job, provided
client offers it following the interview.
 Commute
 Pay Rate
 Willingness to Join
 Willing to Perform a Background Check and Credit Check as
per the client’s requirement
 An Ex – Employee of the same client
 Any Pending Interviews or Back-up Offers
 Qualification and Experience are neither under or over
qualified

37.  Job Boards are basically websites where job seeking candidates
post their resumes and Employers look for a potential candidate
who can be hired for their requirement.
 There are various Job Boards available in market where people
from US post their resumes. Some of the Job Boards are:-
 Monster US
 Dice.com
 Careerbuilder.com
 Hotjobs.com
 Sologig.com
 Netemps.com

38.  There are some portals available in US Recruitment market which
source resumes from all major job boards and act as a one stop
solution to have large database of candidates for various type of
skill sets.
 Some of the such major job portals are
 Bullhorn
 LinkedIn Recruiter
 JobDiva.com
 QCOM
 JobDiva.com
 Taleo.net