Upendra Kumar Mahapatra is seeking an opportunity that utilizes his 8+ years of experience in GSM and 3G telecom technology. He has worked as an MSS engineer for various companies, including Tata Teleservices, ZTE, Ericsson, and Aster Teleservices. His experience includes handling maintenance and troubleshooting for various network equipment, as well as providing training. He has a bachelor's degree in electronics and instrumentation and is proficient in software like C++, .NET, SQL Server, and CCNA.

1. Curriculum Vitae
UPENDRA KUMAR MAHAPATRA
Mob: +91-9631474384, 9212104842
Email: upendra.mahapatra@yahoo.co.in
:imupendrakumar@hotmail.com
Objective:
• Having 8.0 years of telecom experience and looking forward for an opportunity in a
challenging environment, where I can utilize my experience and skills in contributing
effectively to the success of the organization and also for the development of my personal
skills, engineering background, team building, people management and customer relations
skills.
Synopsis / Career Highlights:
• Over 8+ years of experience in GSM as well as in 3G (WCDMA) Technology as An
BSC and MSS Engineer.
• Knowledge of handling maintenance and provide solution for OMC-R, MSC, MWG,
RNC, Node-B, BSC and BTS.
• Technical understanding of GSM, NSS, BSS/Radio part, UMTS.
• Currently Working with TATA TELESERVICES LTD. As an MSS Engineer ( FM
lead), Noida- GNOC.
• Good experience on ZTE, Ericsson and Nortel product and GSM network.
• Previous working with ZTE as MSS Engineer, Jamshedpur, Jharkhand and
ROWB (rest of west Bengal) in ZTE- TTSL O&M.
• Previous in Essjay Ericsson As an MSS and BSS Engineer for ERICSSON-
BSNL and UNINOR O&M.
• Previous in Aster Teleservices Pvt. Ltd. As a BSS Engineer for BSNL-NORTAL
O&M.
MAJOR JOB ASSIGNMENTS done in TATA TELESERVICES .
Roles and Responsibility:
• Role : Asst. Manager (Core FM Lead)
• Team Size: 6
• Tool Used: Net-Numen

2. • Attend various card / core node FM task and resolve.
• Check daily day to day activity and solve major / critical level issue.
• Supervise Core team and manage Multi vendor Core FM team.
• Provide Core training at beginner and Intermediate level.
• Provide solution and resolve issue within SLA.
• Resolve and create TTs with in SLA and resolve the issue.
• Provide trainings related to FM task (NSS/ BSS).
MAJOR JOB ASSIGNMENTS done in ZTE .
Roles and Responsibility:
• Role : MSS Engineer
• Team Size: 3
• Tool Used: Net-Numen, Sun Solaris Server
• Hands on experience in Switch Configuration and troubleshooting of various
problems. Operations and maintenance of ZTE ZXWN GSM Switch.
• Successfully liaison & co-ordinate with other Operator for POI A/T and NLD/ILD code
level opening, B number analysis GT Definition and Balancing TG/ Nodes, NLD
Definition.
• Handling customer complaints / issues and resolving the same within the minimum
possible time.
• Handling ZTE Switch & NSS functionality and provide support to customer.
• Providing daily Operations & Maintenance support to customer for MSC.
• Attending hardware/software related alarms and taking corrective measures.
• Provide technical support for analyzing the issue and resolve for close the raised
trouble ticket.
• Provide support to Network as KPI improvement, version upgrade.
• Provide Basic training to NOC engineers.
• Creation & definition of C7 links and route between different Nodes.
• Creation of SIGTRAN and BICC link and definition and connectivity of new BSC in MSC
server.
• Migration of BSC and Implemented TBR and ICR launching in docomo network in
Jharkhand.
• Generation and maintain the KPI of the entire NSS part and provide analysis of
Network Performance reports.
• Provide technical information of solution requested by the customer.
• Interacting with customer Planning Team and RA Team for their query.
• Troubleshooting CDR Storage related problems.

3. • Codes Routing of NLD, ILD and National as per the routing Guidelines.
• Mobile Number Portability (MNP) related Configuration for NLD and local codes with
Testing.
MAJOR JOB ASSIGNMENTS Job done in Ericsson
Roles and Responsibility:
• Role : MSS & BSS Engineer
• Team Size: 3
• Tool Used: Win-foil , Cg-win
.
• Successfully liaison & co-ordinate with other Operator for POI Augmentation.
• Handling customer complaints / issues and resolving the same within the minimum
possible time.
• Creation of CR and completion of AT with other operator.
• Codes Routing of NLD, ILD and National as per the routing Guidelines.
• Health Check Up and Taking AP/CP backup of the all MSC Server and BSC and TRC.
• Working Experience on Ericsson 3G like WCDMA RNC (3810/3820) and Node B
(3000/6000 family).
• Good knowledge of GRAN/WRAN Nodes, core nodes and BSC/RNC operation.
• Strong Technical Support to the Customer regarding RNC and BSC operations.
• Daily O&M Routine Check the Alarm Log and operation maintaince of BSC , RNC(3G),
NODE B,MSS SERVER , Check the Processor Load, Check the CP State,
• To look on the daily OMC-R statistics to find out the most problematic sites – Traffic
reports for fault analysis,
• Check the SPG link Status, Health Check for APG40, RNC and MSC SERVER. Check
Group switch status .
• Adding all the parameters to the new BTS sites and defines parameters for EDGE.
• Commissioning of RNC (RADIO NETWORK CONTROLER) and node B (3922), HUB,
SUB HUB.
• Performed Addition, Deletion & Modification of different Control Parameters for cell
Sites (3G-2G) through the MO scripts and related operations.
• NODE B define and monitoring & physical media testing through RNC Trouble
Shooting & Commissioning of NODE B. Node B creation in RNC. Hand over
definition b/w GSM and WCDMA. Physical media routing from RNC to HUB, SUB
HUB & NODE B .
• Well versed with WCDMA interfaces (ATM) platform. Configuration, Management in
BSC and RNC.
• Configuration Management etc. which includes Database creation, addition &
Deletion of OMCR entities e.g. BSC, TCU, BTS, TRX, ADJ Cell, PCMA, etc.

4. • BSC fault maintenance & alarm monitoring- Check the CP Error Record, Check the
RP Error record, Check the status of the Alarm Interface.
• Project co-ordination & supervision of project work for timely execution.
• Actively involved in maintaining of Network update at all sites on regular basis.
MAJOR JOB ASSIGNMENTS Job done in Nortel Networks as BSS
Engineer.
Roles and Responsibility:
• Role : BSS Engineer
• Team Size: 3
• Tool Used: Sun Server
• Operation, maintenance & troubleshooting of BSC, BTS, Power Plant & Minilink.
• Replacing hardware’s such as cards (DRX, P.A, COMBINER, CPCMI, DDM, RM, ICM
etc).
• VSWR Measurement using Agilent meter.
• Sending daily Reports of Performance of BTS Sites.
• O&M and troubleshooting 110 BTS sites, 2 BSC etc.
• Analyzing everyday all the allocated BTS sites & checking all alarms generated in
OMC-R, SW Loading failed, Loop Test Failed/ TS SYNC fault .
• To look on the daily OMC-R statistics to find out the most problematic sites - Call
Volume, Drop rates, Traffic Congestion etc.
• Analyse the Traffic Report and Rectification of faults .Responsible for carrying out
preventive and breakdown Maintenance of BTS, DG, PP & replacement of faulty
cards, module etc in specified time frame.
• O&M of Nortel BTS and troubleshooting Siemens SRAL XD Minilink And to check
PCM for ATER, A, AGPRS and BSC health check.
• Having experience in managing & working with team of Engineers & Technicians As
A BSS Engineer.
Work Experience / Projects Undertaken.
• Currently working with in TATA TELESERVICES LTD. as MSS Engineer (FM Core
Lead), Noida, from Oct-2014.
• Previous working with in ZTE TELECOM as Sr. MSS Engineer, ROWB and
Jamshedpur ZTE - TATA GSM (TTSL) O&M from June-2010 to Oct-2014.

5. • Previous working with Ericsson as BSS and MSS Engineer, Jamshedpur,
Jharkhand, in Ericsson-BSNL O&M and Ericsson – Uninor O&M from Dec-2008 to
June – 2010 .
• Previous working with ASTER as a BSS Engineer of Jamshedpur in Nortel-BSNL
O&M since May 2007 to Dec 2008.
Educational Qualifications .
• Have done Engineering in Electronics and Instrumentation from SEEMANTA
Engineering College, B.P.U.T University, Orissa in 2006.
Software Skills:
• C++, .NET 2003, 2005, SQL- SERVER (2005 and 2008), CCNA .
Personal Information .
• Name Upendra Kumar Mahapatra.
• Father's Name Mr. S.S.Mahapatra
• Date of Birth 11th
–Feb. - 1984
• Nationality Indian
• Passport No G5472864
• Marital status Married
Declaration .
• I hereby declare that the above written particulars are true to the best of my
knowledge and belief.
Date:
Place: Noida (Upendra Kumar Mahapatra.)